F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed medical record reviews, observation of a refund check, staff interviews, and review of the resident
admission agreement, the facility failed to provide timely refund for overpayment of stay. This affected two
(#98 and #299) of four residents reviewed who expired in the facility. The census was 47.
Residents Affected - Few
Findings include:
Review of Resident #98's closed medical record revealed an admission date of [DATE], with diagnoses
including Alzheimer's disease and heart disease. The resident expired in the facility on [DATE]. The
resident's wife was the responsible party and privately paid for the stay.
Review of Resident #299's closed medical record revealed an admission date of [DATE], with diagnoses
including dementia and adult failure to thrive. The resident expired in the facility on [DATE]. The resident's
son was the responsible party and privately paid for the stay.
Observation [DATE] at 1:20 P.M., during review of the resident fund accounts revealed evidence of a refund
check for an overpayment that was certified mailed to Resident #98's wife dated [DATE] for 6808 dollars.
There was no evidence of a refund check for Resident #299.
Interview on [DATE] at 1:20 P.M., with Business Office Manager (BOM) #69. verified a refund check for
Resident #98's stay who expired on [DATE] was mailed on [DATE] for 6808 dollars. BOM #69 stated
Resident #299 who expired on [DATE] had an amount of 4937 dollars due to be refunded that was not yet
submitted to corporate for payment. BOM #69 stated the Resident #299's son was in the facility on [DATE]
and asked about the refund check due from the facility for overpayment.
Interview on [DATE] at 1:50 P.M., revealed Licensed Social Worker (LSW) #82 spoke to Resident #98's wife
about the refund check when she visited the facility on [DATE] and referred her to BOM #69. At that time
BOM #69 verified Resident #98's wife spoke to her about the refund due from the facility on [DATE].
Review of the admission Agreement, that both responsible parties signed at admission, on page 24
revealed a refund was issued within 30 days from the date the facility determined that overpayment
occurred for services already paid for by the resident which included private pay days not utilized.
This deficiency represents the non-compliance investigated in Complaint Number OH00152403.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
366075
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, observation, and staff interviews, the facility failed to have emergency supplies on
hand for a resident with a tracheostomy. This affected one resident (#10) of one resident reviewed for
tracheostomy care. The facility census was 47.
Residents Affected - Few
Findings include:
Review of Resident #10's medical record revealed an admission date of 02/25/22, with the following
medical diagnoses: unspecified dementia, laryngeal cancer, tracheostomy, seizures, adult failure to thrive,
hemiplegia, peripheral vascular disease, depression, chronic pain, aphonia, COVID-19, anxiety, sexual
dysfunction, schizoaffective disorder, and traumatic brain injury.
Review of the Minimum Data Set (MDS) assessment completed on 03/19/24 revealed this resident is
severely impaired with cognition.
Review of all physician orders for the month of May revealed no information prior to 05/29/24 for
maintaining emergency equipment for a resident with a tracheostomy. Review of a physician order dated
05/29/24 revealed orders for interventions related to ambubag and emergency equipment.
Observation on 05/28/24 at 1:23 P.M., of Resident #10 revealed the resident had a tracheostomy. There
was no emergency equipment observed on hand or at bedside for this resident with a tracheostomy. No
evidence of a resuscitation bag, oxygen supply, suction device, or tracheostomy mask being available.
Observation on 05/28/24 at 4:16 P.M., of Resident #10 revealed no Ambubag or portable oxygen tank in
room. Unplugged oxygen concentrator in closet at the back of the room. No suction observed in room as
well.
Interview, at the time of the observation, with Registered Nurse #50 verified there was no emergency
equipment on hand for this resident with a tracheostomy.
Review of a physician order dated 05/29/24 revealed orders for interventions related to ambubag and
emergency equipment.
Observation on 05/29/24 at 8:20 A.M., of Resident #10 revealed all required emergency equipment was
available at bedside for this resident with a tracheostomy.
Observation on 05/30/24 at 9:50 A.M., of Resident #10's surroundings revealed all emergency equipment
on hand in the room of Resident #10.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. Review of
Resident #10's medical record revealed an admission on [DATE], with diagnoses: unspecified dementia,
laryngeal cancer, tracheostomy, seizures, adult failure to thrive, hemiplegia, peripheral vascular disease,
depression, chronic pain, aphonia, COVID-19, anxiety, sexual dysfunction, schizoaffective disorder, and
traumatic brain injury.
Review of the Minimum Data Set (MDS) assessment completed on 03/19/24 revealed this resident is
severely impaired with cognition.
Review of the monthly physician orders for May 2024 revealed an order for Risperdal 3 milligram
(mg) 1 tablet by mouth daily for unspecified dementia and Venlafaxine 75 mg 1 tablet by mouth daily for
unspecified dementia .
Review of the undated Black Box warning for both medications revealed increased mortality in elderly
patients with dementia-related psychosis. Elderly patients with dementia-related psychosis treated with
antipsychotic drugs are at an increased risk of death. Risperidone is not approved for the treatment of
patients with dementia-related psychosis.
Interview with the Director of Nursing on 05/30/24 at 10:00 A.M., verified unspecified dementia is an
unacceptable diagnosis for the use of Risperidone and Venlafaxine.
Review of the policy titled Consulting Pharmacist Monthly Drug Review, dated 2016, revealed an
unnecessary drug was defined as any drug when used without adequate indication for its use.
Based on record reviews, staff interview, review of the Food and Drug Administration (FDA) Black Box
Warning, review of the Highlights of Prescribing Information, review of [NAME] Pocket Drug Guide for
Nurses, and review of facility policy, the facility failed to ensure adequate indications for the use of
antipsychotic medications. This affected four (#9, #10, #34, and #35) of five residents reviewed for
unnecessary medications during the annual survey. The facility census was 47.
Findings include:
1. Review Resident #9's medical record revealed an admission date of 04/12/24 , with diagnoses including
severe dementia with psychotic disturbance, hallucinations, and restlessness and agitation.
Review of the admission Minimum Data Set (MDS) assessment, dated 04/22/24, revealed the resident had
severely impaired cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of
00. The resident was assessed to have received antipsychotic medication on a routine and as needed basis
while residing in the facility.
Review of the active physicians order, dated 05/04/24, revealed the resident was to be administered 2.5
milliliters (ml) of Haloperidol Lactate Oral Concentration (an antipsychotic medication) every six hours for
severe dementia with psychotic disturbances and hallucinations.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of the undated Food and Drug Administration (FDA) Black Box Warning for the medication
Haloperidol Lactate Oral Concentration, not dated, revealed elderly patients with dementia-related
psychosis treated with antipsychotic drugs are at an increased risk of death. Haloperidol is not approved for
the treatment of patients with dementia-related psychosis.
Interview on 05/30/24 at 11:20 A.M., with the Director of Nursing (DON) confirmed Resident #9 was
receiving the antipsychotic medication Haloperidol Lactate Oral Concentration to treat the resident for
severe dementia with psychotic disturbances and hallucinations.
3. Review of Resident #34's medical record revealed an admission date of 02/09/22, with diagnoses of
unspecified dementia, cerebrovascular disease, anorexia, hypertension, unspecified psychosis, insomnia,
anxiety disorder, restlessness, and agitation, wandering, and depression.
Review of the quarterly MDS assessment dated [DATE] for Resident #34 revealed severe cognitive
impairment and frequent incontinence of bowel and bladder. Resident #34 has no impairment in range of
motion of upper and lower extremities and requires set up assistance for eating, moderate assistance for
oral and personal hygiene, dressing, toileting, bed mobility and transfers, and maximal assistance for
bathing.
Review of physician orders for Resident #34 revealed an order dated 03/24/24 for Secuado (Asenapine)
Transdermal Patch 24 Hour 5.7 Milligram (mg)/24 hour (hr). Apply 5.7 mg patch transdermally one time a
day related to unspecified psychosis not due to a substance or known physiological condition.
Review of Black Box Warning (BBW) issued from the facility's pharmacy associated with this Secuado
(Asenapine) order for Resident #34 revealed an increased mortality in elderly patients with
dementia-related psychosis. Elderly patients with dementia-related psychosis treated with antipsychotic
drugs are at an increased risk of death. Secuado (Asenapine) is not approved for the treatment of patients
with dementia-related psychosis.
Review of [NAME] Pocket Drug Guide for Nurses, dated 2021, revealed Secuado (Asenapine) is classified
as an Atypical antipsychotic indicated for the treatment of schizophrenia, acute treatment of manic or mixed
episodes associated with bi-polar I disorder, or adjunct treatment with Lithium or Valproate for acute
treatment of manic or mixed episodes associated with bipolar I disorder, and has a Black Box Warning
(BBW) of elderly patients with dementia-related psychosis have increased risk of death if given Atypical
antipsychotics and is not approved for this use.
Interview on 05/30/24 at 11:16 A.M., with Director of Nursing, confirmed Resident #34 is being
administered Secuado (Asenapine) for a diagnosis of unspecified psychosis not due to a substance or
known physiological condition which is not an indicated diagnosis for this medication.
2. Review of Resident #35's medical record revealed an admission date of 03/18/24, with diagnoses of
unspecified dementia, delusional disorder, hyperlipidemia, essential hypertension, benign prostatic
hyperplasia, anxiety disorder, orthostatic hypotension, psychotic disorder with hallucinations, hallucinations
unspecified, restlessness, agitation, and depression unspecified.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed that Resident #35 was
reported to have delusions and hallucinations on one to three days for the MDS assessment period.
Resident #35 was reported to have disorganized thinking continually present during the MDS assessment
period. Resident #35 was reported to receive antipsychotic medication during the MDS assessment period.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of physician orders for Resident #35 revealed a prescription for Geodon (Ziprasidone HCl) Capsule
40 mg 1 capsule by mouth two times daily related to psychotic disorder with hallucinations due to known
psychological condition.
Interview on 05/30/24 at 11:25 A.M., with the Director of Nursing #71 confirmed that Resident #35 is being
administered Geodon (Ziprasidone HCl) 40 mg 1 capsule BID for a diagnosis related to psychotic disorder
with hallucinations.
Review of the undated Highlights of Prescribing Information revealed that Geodon (Ziprasidone HCL) is an
atypical antipsychotic. Indications and usages are for the treatment of schizophrenia and maintenance
treatment of bipolar I disorder as an adjunct to lithium or valproate. There is a warning of increased
mortality in elderly Patients with dementia Related Psychosis. Elderly patients with dementia-related
psychosis treated with antipsychotic drugs are at an increased risk of death compared to placebo
treatment.
Review of the undated Black Box Warning from the pharmacy associated with Geodon (Ziprasidone HCl)
capsule 40 mg order for Resident #35 revealed an increased mortality in elderly patients with
dementia-related psychosis. Elderly patients with dementia-related psychosis treated with antipsychotic
drugs are at an increased risk of death. Ziprasidone is not approved for the treatment of patients with
dementia-related psychosis.
Review of CMS.gov website page titled Atypical Antipsychotic Adult Dosing Chart dated October 29 2015
revealed that Geodon (Ziprasidone HCl) indications are for Bipolar I Disorder (mixed or manic episodes),
and schizophrenia.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of the facility Water Management Program, review of the Centers for Disease Control
Prevention(CDC) guidance for Legionella prevention, staff interview, and review of facility policy, the facility
failed to ensure an effective Water Management Program was in place to prevent and/or detect the
presence of Legionella in the water supply. This had the potential to affect all 47 residents residing in the
facility. The facility census was 47.
Residents Affected - Many
Findings include:
Review of the undated facility diagram titled How to Monitor Your Control Measures, revealed disinfectant
levels were to be checked where the pipe from the intersection of the road entered facility property and at
sink, shower, and tub faucets used by residents.
Review of facility water testing logs from 01/01/24 through 05/29/24 revealed no disinfectant levels were
tested and no Legionella testing was conducted. All water temperatures obtained has results between 105
degrees Fahrenheit and 120 degrees Fahrenheit.
Review of the online CDC guidance for controlling Legionella titled Monitoring Building
Water(https://www.cdc.gov/control-Legionella/php/guidance/monitor-water-guidance.html), dated 03/15/24,
revealed Legionella grows best in water temperatures between 77 degrees Fahrenheit and 113 degrees
Fahrenheit. It's important to monitor the temperature, disinfectant residuals, and pH of building water.
Interview on 05/29/24 at 3:24 P.M.,with Maintenance Director #70 confirmed no other facility staff members
were part of the facility Water Management Program. Maintenance Director #70 additionally confirmed the
only testing performed on the facility water supply were temperatures obtained weekly from the sink,
shower, and tub faucets with all results between 105 degrees Fahrenheit and 120 degrees Fahrenheit.
Maintenance Director #70 confirmed no testing for disinfectant residual levels, pH levels, or presence of
Legionella bacteria were conducted on facility water samples.
Review of the policy titled Infection Control/Water Systems, revised September 2018, revealed Legionella is
a bacteria found naturally in fresh water. Legionella can colonize in water distribution lines throughout a
water system, contaminating water supplies. Risk factors are water flow, disinfection, and water
temperatures. Chemical testing will be conducted where necessary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0947
Level of Harm - Potential for
minimal harm
Residents Affected - Many
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in
dementia care and abuse prevention.
Based on review of eight employee files, staff interviews, and policy review, the facility failed to provide the
12 required annual in-service hours for two State Tested Nursing Assistants (STNAs). This had the potential
to affected all 47 residents. The census was 47.
Findings include:
Review of the employee file for State Tested Nursing Assistant (STNA) #88 she was hired on 03/15/17 and
had seven in-service training hours since 03/15/23.
Review of STNA #85's employee file revealed she was hired 05/19/21 and had three in-service training
hours since 05/19/23.
Interview on 05/29/24 at 1:49 P.M., with Business Office Manager #69 verified STNA #88 had seven hours
training since 03/15/23 and STNA #85 had three training hours since 05/19/23.
Review of the policy titled Nurses Aide Training Program, dated 10/01/22, revealed each STNA was
provided at least 12 hours of in-service training annually, based on their employment date. It was the
STNA's responsibility to complete the in-service training to maintain employment status with the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 7 of 7