F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
the medical record revealed Resident #31 was admitted to the facility on [DATE]. Diagnoses included
displacement of gastrointestinal prosthetic devices/implants/grafts, nontraumatic intracerebral hemorrhage,
acute respiratory failure with hypoxia, hyperlipidemia, hemiplegia and hemipresis affecting the right side.
Residents Affected - Few
Review of the MDS five day assessment dated [DATE]. Resident #31 had a Brief Interview for Mental
Status (BIMS) score of eight indicating he had moderate cognitive impairment. He needed extensive
assistance of two staff for bed mobility, transfer, toilet use, and personal hygiene. He did not walk. He
required extensive assist of one staff for eating. He was totally dependent on one staff for bathing. He had
functional limitation in range of motion on one side in the upper and lower extremity.
Observation on 06/14/22 at 8:59 A.M. Resident #31 was lying in bed. His call light was on the floor out of
reach. On 06/14/22 at 10:49 A.M., Nurse Aid in Training #33 verified the call light was out of reach and on
the floor.
Based on medical record review, observation, staff and resident interview and policy review, the facility
failed to ensure residents had access to call lights. This affected three residents (#71, #31, and #47) out of
24 residents sampled for call lights. The facility census was 88.
Findings include:
1. Review of the medical record revealed Resident #71 admitted to the facility on [DATE]. Diagnoses
included unspecified hypotension, unspecified anxiety disorder, partial intestinal obstruction, unspecified
schizophrenia, multiple sclerosis, unspecified dementia without behavioral disturbance, and unspecified
recurrent major depressive disorder.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #71 was cognitively
intact, had no behaviors, did not wander, and did not reject care. Resident #71 required two-person physical
assistance and required extensive assistance with bed mobility, dressing, toilet use, and personal hygiene;
total assistance with transfers; and supervision with eating.
Observation on 06/14/2022 at 7:30 A.M. revealed Resident #71's call light was laying across the top of the
nightstand and out of the reach of the resident.
During an interview on 06/14/2022 at 7:30 A.M., Resident #71 said he was not sure where his call light was
and was unable to locate it.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
366100
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 06/14/2022 at 7:35 A.M., State Tested Nurse Assistant (STNA) #10 verified
Resident #71's call light was laying across the nightstand out of the resident's reach.
3. Review of the medical record revealed Resident #47 was admitted to the facility on [DATE]. Diagnoses
included acute and chronic respiratory failure with hypoxia, unspecified depression, left hand contracture,
functional quadriplegia, tracheostomy, unspecified heart failure, type II diabetes, category blindness to left
eye, and unspecified convulsions.
Review of the most recent annual MDS assessment dated [DATE] revealed Resident #47 had severely
impaired cognition, had no behaviors, did not wander, and did not reject care.
Observation on 06/14/22 at 12:30 P.M. revealed Resident #47's call light was not within reach or near him.
Resident #47's call light was on the floor and partly under the bedside table.
During an interview on 06/14/22 at 12:30 P.M., Registered Nurse (RN) #40 verified Resident#47's call light
was on the floor.
Review of facility policy titled Call Light Policy, updated 10/2020 revealed to always position call light
correctly for use and within reach. A clip may be used to secure the light.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observation, staff interview, and policy review, the facility failed to ensure physician
orders for oxygen therapy were implemented. This affected one resident (#30) of three residents reviewed
for oxygen. In addition, the facility failed to obtain physician orders for oxygen use. This affected one
resident (#73) of three residents reviewed for oxygen. The facility census was 88.
Residents Affected - Few
Findings Included:
1. Review of the medical record revealed Resident #30 was admitted to the facility on [DATE]. Diagnosis
included pulmonary hypertension, Covid-19 on 06/07/22, major depressive disorder, dementia, mild
cognitively impaired, and cardiomyopathy.
Review of the minimum data set (MDS) quarterly assessment dated [DATE] revealed the Brief Interview of
Mental Status was not completed. Resident #30 was alert and not able to answer questions in the interview.
The resident required extensive two-person physical assistance for bed mobility, and transfers. The resident
required total dependence of one-person physical assistance for dressing, and bathing. Resident #30
required extensive one-person physical assistance for personal hygiene, and toilet use.
Review of the plan of care dated 05/03/22 revealed Resident #30 was at risk for congestive heart failure for
fluid volume overload. Interventions included check breath sounds and monitor for labored breathing,
monitor lab work, give oxygen therapy as ordered, vitals as needed, and weight monitoring.
Review of the physician order dated 08/06/2021 revealed Resident #30 had an order for oxygen at two liters
per minute (L/m) via a nasal cannula to keep the oxygen saturation level above 92 percent every day and
night shift for hypoxia.
Observation and interview on 06/15/22 at 4:50 P.M. with Licensed Practical Nurse (LPN) #114 verified
Resident #30's oxygen concentrator was set on 1.5 L/m. LPN #114 said she was not sure how many liters
the physician ordered for oxygen use.
2. Review of the medical record revealed Resident #73 was admitted to the facility on [DATE]. Diagnoses
included chronic obstructive pulmonary disease, heart failure, cerebral palsy, and hypertension.
Review of the MDS quarterly assessment dated on 05/11/22 revealed Resident #73 had a Brief Interview of
Mental Status (BIMS) score of an 11 indicating she was mildly cognitively impaired. Resident #73 required
extensive two-person assistance for bed mobility, toilet use, and dressing. Resident #73 required total
dependence two-person physical assist for all transfers.
Review of the plan of care dated 06/15/22 revealed Resident #73 was at risk for altered cardiovascular
status related to congestive heart failure and atrial fibrillation. Interventions included assess for shortness of
breath, encourage low fat and low salt intake, monitor and report to physician changes in lung sounds on
auscultation, and monitor and report to physician chest pain or pressure. Resident was also at risk for
altered respiratory status and difficulty in breathing related to recovering from Covid and congestive heart
failure. Interventions included administer medications and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
inhalers as ordered, provide oxygen at four liters via nasal cannula to maintain oxygen saturation above 90
percent.
Review of the physician orders revealed Resident #73 had no order for oxygen use.
Observation on 06/13/22 at 3:05 P.M. revealed Resident #73 was on 3.5 liters of oxygen via nasal cannula
delivered by an oxygen concentrator.
During an interview on 06/13/22 at 3:13 P.M., the Director of Nursing (DON) verified Resident #73 had no
physician order for oxygen use.
During an observation and interview on 03/13/22 at 3:20 P.M. the DON verified Resident #73 was receiving
3.5 liters of oxygen via nasal cannula delivered by a concentrator in the resident's room.
Review of policy titled Oxygen Administration last updated 07/2017 revealed oxygen was administered by a
licensed nurse according to physician order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff and resident interview, and policy review, the facility failed to ensure staff wore Personal
Protective Equipment (PPE) appropriately. This had the potential to affect all 88 residents who reside in the
facility. The facility census was 88.
Residents Affected - Many
Findings Included:
1. Observation on 06/13/22 at 12:24 P.M. with Registered Nurse (RN) #31 who worked on the skilled hall,
came out of Resident #326 room wearing a yellow procedure gown, and gloves. RN #31 had an N95 mask
and a face shield on. RN #31 walked from room [ROOM NUMBER] to room [ROOM NUMBER] to retrieve a
straw for Resident #326. RN #31 walked back to Resident #326's room after retrieving a straw from
medication cart located in the hall. At no time was RN #31 observed removing her yellow protective gown
or gloves. There was no observed hand hygiene completed after leaving he residents room or returning to
the room of Resident #326.
Interview on 06/13/22 at 12:27 P.M., RN #31 verified she came out of Resident #326's room with a yellow
procedure gown and gloves on. RN #31 said she had not touched anything in Resident #326's room; and
was why she had not doffed her Personal Protective Equipment (PPE).
Interview on 06/13/22 at 12:35 P.M., with Infection Preventionist Registered Nurse #58 said the staff would
need to doff their PPE before leaving a room, if a resident requested an item to take back into their room.
The Infection Preventionist Registered Nurse #58 stated the staff should have doffed the PPE, completed
hand hygiene, then retrieved the item the resident requested. The staff should not walk in the hall with
potentially contaminated PPE, after being in a quarantined or Covid positive resident's room.
Review of the facility policy titled Personal Protective Equipment Usage Guide, dated 06/09/2022 revealed
that the donning and doffing of gowns are removed at the exit of the patient care area; gown to be deposed
of or placed in a leak-proof laundry bag at the exit area for re-processing and washing (reusable).
2. Observation on 06/13/22 at 12:45 P.M. with Maintenance Director #109 who was wearing his surgical
mask hanging from one ear, and his mouth and nose was exposed on the Medbridge unit, in a resident
care area standing near room [ROOM NUMBER].
Observation on 06/13/22 at 12:50 P.M. the Health and Safety Consultant Surveyor toured the facility with
Maintenance Director #109 who had not worn his mask. The Maintenance Director was observed not
wearing his mask correctly or not wearing it at all while in a resident hallway number two. Maintenance
Director #109 was not wearing his mask while testing the fire alarm at 3:14 P.M. while he was at the nurse's
station on the 2nd floor.
Observation on 06/13/22 at 3:40 P.M. Maintenance Director #109 walked down to the Heritage nursing
station with his mask hanging from his left ear and not covering his nose and mouth.
Interview on 06/16/22 at 4:28 P.M., the Maintenance Director #109 said he had not worn his surgical mask
correctly when it was hanging on his ear while in the patient care area.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Review of the facility policy titled Personal Protective Equipment Usage Guide, dated 06/09/2022 revealed
face masks that are specified in the usage guide lists procedure mask, N-95 respirator, face shield,
goggles, safety glasses with protectant to guard eyes, gown (disposable or cloth), and surgical gloves. As of
03/26/20, all Senior Care service lines (SNF, AL, Home Health, Hospice, Palliative Care) are under
universal masking criteria. Community-based staff entering a Senior Care center are also required to follow
universal masking criteria as well as escalate Personal Protective Equipment use based on the following
employee guidance. Donning and doffing at skilled nursing facility and assisted living: the masks are
donned at the beginning of shift and only removed during scheduled breaks out of the patient care areas.
Masks are removed outside of the patient care area. They are discarded when visibly soiled and in no case
should they be worn beyond the end of the individual's shift.
3. Observation on 06/14/22 at 9:14 A.M. RN #56 took her black cloth mask off at the resident's room and
placed a N95 mask on her face to enter a Covid quarantine room.
Interview on 06/14/22 at 9:15 A.M., RN #56 said she was wearing a cloth mask, but not into Covid positive
or Covid quarantine resident's room. RN #56 said she would take off the black cloth mask, change into a
N95 and the rest of the PPE at each resident's door. RN #56 said she just left her cloth black mask on her
nurse's cart next to the resident's room door.
Observation on 06/14/22 at 9:36 A.M. Resident #332 activated the call light and asked for anxiety
medication. RN #56 answered the call light at 9:38 A.M. wearing a black cloth face mask. RN #56
deactivated the call light and exited the room. At 9:40 A.M. RN #56 returned to the room wearing a black
cloth mask and administered medication to Resident #332 and spoke to the resident less than two feet
away.
Interview on 06/15/22 at 2:38 P.M., the Administrator said employees were to wear a surgical mask or
higher, and not a cloth mask.
Interview on 06/15/22 at 3:50 P.M., Resident #332 said RN #56 wore a cloth mask her entire shift while
working at the facility.
Review of the facility policy titled Personal Protective Equipment Usage Guide, dated 06/09/2022 revealed
in no where stated in the guide that a cloth mask was allowed to be worn as an employee. Masks that are
specified in the usage guide lists procedure mask, N-95 respirator, face shield, goggles, safety glasses with
protectant to guard eyes, gown (disposable or cloth), and surgical gloves.
4. Observation on 06/15/22 at 3:50 P.M. with State Tested Nursing Assistant (STNA) #120 standing near the
nurse's station talking to Certified Nurse Aide (CNA) #33 who was sitting at the nurse's station charting on
the computer. STNA #120 and CNA #33 wore face shields on but their surgical masks were at their chin
resting, with their mouth and nose exposed to the air. Resident #57 was sitting less than four feet in a chair
next to the next to the nurses' station with another unknown resident sitting on the other side. Resident #57
was not wearing a face mask nor the other unknown resident. Both STNA #120 and CNA #33 were
observed not wearing their surgical mask correctly for over five minutes.
Interview on 06/15/22 at 4:25 P.M., the STNA #120 said her and the other aide CNA #33 were wearing their
surgical mask at their chin. STNA #120 said she knew two residents were sitting next to the nurse's station.
STNA #120 verified there was two residents in the area, and said she was hot and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366100
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Centerville Post Acute
1001 Alex Bell Road
Centerville, OH 45459
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
needed air.
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility policy titled Personal Protective Equipment Usage Guide, dated 06/09/2022 revealed
face masks that are specified in the usage guide lists procedure mask, N-95 respirator, face shield,
goggles, safety glasses with protectant to guard eyes, gown (disposable or cloth), and surgical gloves. As of
03/26/20, all Senior Care service lines (SNF, AL, Home Health, Hospice, Palliative Care) are under
universal masking criteria. Community-based staff entering a Senior Care center are also required to follow
universal masking criteria as well as escalate Personal Protective Equipment use based on the following
employee guidance. Donning and doffing at skilled nursing facility and assisted living: the masks are
donned at the beginning of shift and only removed during scheduled breaks out of the patient care areas.
Masks are removed outside of the patient care area. They are discarded when visibly soiled and in no case
should they be worn beyond the end of the individual's shift.
Residents Affected - Many
5. Observation on 06/15/22 at 4:55 P.M. CNA #90 came out of room [ROOM NUMBER], where a newly
admitted resident resided, with only a face shield and a surgical mask on. On the resident's door was signs
posted for Covid-19 Quarantine.
Interview on 06/15/22 at 4:59 P.M., the CNA #90 said she came out of the room [ROOM NUMBER] who
was quarantined for Covid-19. CNA #90 said she was not aware she had to wear an N95 mask into a
quarantine room, because she was fully vaccinated. CNA #90 was not aware their was two Covid positive
cases on the unit.
Interview on 06/15/22 at 5:00 P.M., the Licensed Practical Nurse (LPN) #114 verified CNA #90 only had a
surgical mask on, when exiting the room. LPN #115 said the aide should have worn an N95 mask because
she was in a Covid-19 quarantine room.
Review of the facility policy titled Personal Protective Equipment Usage Guide, dated 06/09/2022 revealed
when to use N-95 respirators are to be used when providing care or services within six feet of patient with
suspected or confirmed Covid-19, during aerosol-generating procedures, or during nasopharyngeal
specimen collection. When donning and doffing of N-95 mask, the respirators are to be seal tested every
time the respirator was donned. They are discarded when visibly soiled and changed in between patients.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366100
If continuation sheet
Page 7 of 7