F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview the facility failed to ensure Resident #10 was treated with dignity and respect
during dining. This affected one of nine residents (#2, #10, #35, #37, #39, #54, #62, #74 #84) who ate their
meal in the second floor dining room. The facility census was 112.
Findings include:
Record review revealed Resident #10 was admitted to the facility on [DATE] with diagnoses that included
major depression, anxiety disorder, panic disorder, and spastic quadriplegic cerebral palsy. Review of the
comprehensive assessment dated [DATE] indicated the resident was cognitively intact and alert and
oriented.
Observation on 01/06/2020 at 11:45 A.M. revealed Resident #10 and two other residents seated in the
second floor dining room. Two residents were seat at a center table together and Resident #10 was seated
at a table along the wall by herself. As other residents arrived in the dining room they sat at the center table.
Resident #10 was invited by state tested nursing assistant (STNA) #263 to also sit at the center table.
Resident #10 wheeled herself to the center table and positioned herself at the head of the table. Three staff
began serving beverages and the lunch meal. At 12:05 P.M. six residents had been served their meal when
STNA #263 wheeled Resident #10 away from the center table and positioned her at a empty table against
the wall with her back to her peers. The resident stated I don't wanna sit here. STNA #263 stated I know,
and walked away. At 12:08 P.M., Resident #10's meal tray came up and the resident was once again invited
to sit with her peers.
Interview on 01/06/2020 at 12:33 P.M. with STNA #263 revealed because the other residents had their trays
and Resident #10's meal tray had not come up from the kitchen yet she had to move her to another table.
STNA #263 said the facility policy was to serve the entire table at the same time. She stated since Resident
#10's tray was not on the same meal cart she had to be moved. Sometimes Resident #10 ate in her room
and her tray was on the cart that went to the resident rooms.
Interview on 01/06/2020 at 3:10 P.M. with Resident #10 and her mother revealed Resident #10 did not like it
when they moved her to another table while waiting for her meal tray. Resident #10 indicated they moved
her because they served one table at a time.
Review of the Meal Service Delivery policy and procedure dated 02/10/19 revealed To ensure that a
resident is able to dine with dignity .Residents have a choice whether to dine in the dining room or in their
rooms. The procedure indicated residents would be served the appropriate meal for each meal in the dining
room or in their room; residents would sit together per their preference; residents
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
366111
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366111
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Falling Water Healthcare Center
18840 Falling Water
Strongsville, OH 44136
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
should be served table by table in the dining room. If a resident normally dined in their room-but chose to
dine in the dining room-they should receive their meal with the other residents at the table. If a resident was
seated at the dining table-the meal to be served was on a delivery cart for the room meals-then the resident
should politely be moved from the table until the meal was taken from the room cart to the dining room.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366111
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366111
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Falling Water Healthcare Center
18840 Falling Water
Strongsville, OH 44136
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to accurately code the Minimum Data Set (MDS) 3.0
assessments for two (Residents #29 and Resident #52) of twenty-eight residents reviewed for
assessments.
Residents Affected - Few
Findings include:
1. Resident #29 was admitted to the facility on [DATE] with diagnoses that included type two diabetes,
diabetic neuropathy, chronic lung disease, depression, and anxiety disorder. Review of the facility's Shower
Observation Sheets revealed Resident #29 received a shower on 10/03/19 and 10/06/19.
Review of section G of the MDS 3.0 assessment dated [DATE] revealed the facility answered, activity did
not occur in the past seven days, to the question, How resident takes full-body bath/shower, sponge bath,
and transfers in/out of tub/shower.
On 01/09/20 at 4:16 P.M., Registered Nurse (RN) #219 verified the MDS was inaccurate.
2. Resident #52 was admitted to the facility on [DATE] with diagnoses that included depression, anxiety,
chronic lung disease, arthritis, weakness, and anemia.
Review of the progress noted dated 06/17/19 at 1:43 A.M. revealed Resident #52 had a fall in her room on
06/16/19 at 10:40 P.M.
Review of the Post Fall assessment dated [DATE] revealed Resident #52 had a fall near her bed at 10:40
P.M.
Review of section J of the MDS 3.0 assessment dated [DATE] revealed the facility answered no to the
question, Has the resident had any falls since admission/entry or reentry or the prior assessment (OBRA or
Scheduled PPS), whichever is more recent.
On 01/08/20 at 11:05 A.M., RN #219 verified the MDS was inaccurate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366111
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366111
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Falling Water Healthcare Center
18840 Falling Water
Strongsville, OH 44136
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record and document review, the facility failed to ensure all portions of the call light
system were functional and repairs/replacements were completed timely. This affected four residents (#28,
#109,#124, and #89) in three of 32 room environments observed. Facility census was 112.
Residents Affected - Some
Findings include:
During an interview with Resident #109 on 01/06/20 at 2:45 P.M. the resident requested the surveyor get
him some water. Resident #109 reported he had pressed his call light a couple of hours ago but no one
responded. The resident's call light was observed at this time and noted to be broken. The top portion of the
call light was broken off exposing a small tube inside. The resident attempted to demonstrate activating the
call light by pressing the call light as if there was an actual button on top. The wall jack and the light outside
his room were not activated. On 01/06/20 at 5:48 P.M. the director of nursing was informed the call light was
not functioning. On 01/06/20 at 5:51 P.M. the director of nursing reported Maintenance director #229
repaired the call light and would complete a whole house sweep to make sure all the call lights were
functional.
Interview with Maintenance director #229 on 01/08/20 at 12:40 P.M. revealed call lights were changed upon
a resident's admission and checked on a monthly basis. He said no residents complained and no other call
lights were noted to be broken during the whole house sweep. Maintenance director #229 said staff
documented in an electronic system what needed repaired or replaced.
Review of the electronic system reports since June 2019 revealed most requests/repairs were completed
within a day; however, there were a couple of maintenance request that took days to be completed. On
07/18/19 a request for a flat call light was not completed until 07/24/19. On 09/06/19 a request to repair a
broken call light in room [ROOM NUMBER] W was not completed until 09/09/19. On 10/17/19 a request for
a flat call light for room [ROOM NUMBER] D and regular call light for room [ROOM NUMBER] W was not
completed until 10/21/19. On 10/20/19 a request to repair the outside call light for room [ROOM NUMBER]
was not closed until 10/25/19. On 10/28/19 a request to change out the call light in room [ROOM NUMBER]
D and 228 W did not want the pad type of call light was not completed until 10/30/19. On 01/06/20 at 2:46
P.M. a broken call light was entered into the system for room [ROOM NUMBER] (Resident #109). It was
marked as competed on 01/07/20 at 6:23 A.M.
An environmental tour was conducted by Maintenance director #229 on 01/09/20 beginning at 1:37 P.M.
Rooms 103, 106, 110, 120, 125, 221, 219, 215, 208, 242, 236, 232, and 226 all had call bells in place and
were functional when tested.
Interview with Therapist #45 on 01/09/20 at 4:45 P.M. revealed she saw Resident #109 in bed in his room
on 01/06/20 at 12:00 P.M. and a call bell was in place.
Interview with the administrator on 01/09/20 at 2:29 P.M. revealed on 10/20/19 room [ROOM NUMBER]
was occupied by Residents #124 and #28. Review of Resident #124's medical record revealed she had a
fall on 10/14/19 and the intervention was for the call light to be in reach. Resident #28's record revealed she
had dementia and psychosis and had a fall in the last six months. There was no indication in their medical
records regarding issues surrounding call lights. The administrator reported room [ROOM NUMBER] was
empty on 10/17/19 and Resident #89 lived in room [ROOM NUMBER] on 09/06/19. Review of the fall
observation tool dated 07/12/19 indicated a fall intervention for Resident #89 was to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366111
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366111
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Falling Water Healthcare Center
18840 Falling Water
Strongsville, OH 44136
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
have the call bell in place.
Level of Harm - Minimal harm
or potential for actual harm
Further interview with Maintenance director #229 on 01/09/20 at 3:25 P.M. revealed on the dates noted on
the electronic systems report he did not have a maintenance tech and was not able to complete the repairs
or replacements timely. He reported keeping extra call lights and bells available for staff to implement until
he completed his repairs/replacements. There was no documented evidence these items were provided to
the residents during the dates indicated.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366111
If continuation sheet
Page 5 of 5