F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Based on medical record review, Self-Reported Incident (SRI) review, employee disciplinary review, staff
interview, resident interview, in-service review and policy review, the facility failed to ensure a resident was
free from verbal and physical abuse by a staff member. This affected one (#56) of three resident reviewed
for potential abuse. The facility census was 56.
Findings include:
Review of medical record for Resident #56 revealed admission date of 11/17/22, with diagnoses including
Parkinson's disease, stress incontinence, urinary incontinence, and difficulty in walking.
Review of the Minimum Data Set (MDS) assessment, dated 07/08/23 revealed with a brief interview mental
status (BIMS) score of 15 indicating cognitively intact. The resident required extensive two assist of one
person for toileting and walk in room. The resident was frequently incontinent of urine and always continent
of bowel.
Review of the care plan relative to incontinence revealed Resident #56 has stress bladder incontinence
related to activity intolerance, disease process, impaired mobility, medication side effects, and physical
limitations. Interventions included: Check resident every 2 hours, upon request, and as needed, and as
required for incontinence. Wash, rinse, and dry perineum. Change clothing as needed after incontinence
episodes. Resident requires extensive assistance of one staff participation for toilet use and for bed
mobility, resident requires extensive assist of one staff participation.
Interview on 09/21/23 at 12:40 P.M., with Resident #56 revealed she had never had any problem other than
with the State Tested Nurse Assistant (STNA) #300. Resident #56 stated she has not seen STNA #300
since she reported her for the way she treated her. Resident #56 restated what she had told the facility
about how STNA #300 acted, treated her and she was happy with that. Resident #56 stated the staff here
are good and not sure why this one STNA was rushing around and grumpy.
Review of Self-Reported Incident (SRI) # 238881, revealed STNA #244 reported on 09/06/23, that
Resident #56 stated a blonde-haired aide was nasty, mean, and rough with her. She had pushed her into
the bathroom with her arm and she felt very unsafe, the aide did not use a gait belt. The aide yelled at her
telling her to stand up and did not help her. STNA #300244 also reported the resident had bruising to her
arm. Upon assessing the resident's skin, two bruises were evident on either side of the resident's left
arm/elbow. The location and size of the bruises indicated that they could have
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366144
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mennonite Memorial Home
410 W Elm Street
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
possibly been caused by a grip of a thumb and finger, respectively. When the resident was interviewed, she
recalled an incident in the early morning, approximately 5 A.M., of a day earlier in the week (resident said
probably Saturday or Sunday) when a staff member named STNA #300 who is blonde woke her to change
her brief. Resident #56 stated that during this process the aide rolled her over by grabbing her arm, and
that she did so in a rough manner and that it hurt her arm. From resident and staff description, the alleged
perpetrator is STNA #300. STNA #300 worked on the nights of 9/2-9/3 and 9/4-9/5 on floor 2. STNA #300
was interviewed over the phone, and later e-mailed a statement in regard to the allegations. During the
interview and in her statement, she confirmed that the resident told her she was being too rough while
changing her brief. The staff member indicated that she was trying to change the resident and said she was
sorry when the resident told her she was being too rough. The facility had provided the local law
enforcement with a copy of the report. STNA #300 was removed from duty immediately on 09/06/23 and
terminated on 09/08/23. Based on the investigation the facility substantiated the allegation of abuse verified
by evidence.
Review of Resident #56's skin assessment dated [DATE] revealed a new issue of bruising to the left
anterior elbow and left posterior upper arm.
Review of STNA #300 's written statement revealed she changed the resident in her bed and helped her
roll over. Resident #56 said STNA #300 was rough with her and STNA #300 stated she apologized. STNA
#300 stated Resident #56 would not get up to go to bathroom or to be cleaned up to get dressed.
Review of a written statement, dated 09/06/23, made by the Director of Nursing (DON), who had phoned
STNA #300 revealed STNA #300 stated Resident #56 would not roll and didn't want to get out of bed, and
she needed to change her. Resident #56 stated don't pull me and STNA #300 stated, I need to change you.
Resident #56 then rolled over and stated, you don't have to be so rough with me. STNA #300 stated
Resident #56 was grouchy and refused to get up on the toilet.
Review of a written statement dated 09/06/23, by the DON revealed interview with Resident #56 revealed
STNA #300 yelled her name two or three times. Resident #56 thought STNA #300 was going to get her up,
but she asked her to raise her buttocks up. Resident #56 stated she grabbed the enabler bar to rollover.
Resident #56 stated STNA #300 grabbed her arm and roughly pulled her back over and this hurt her arm.
STNA #300 was complaining she was tired of this place and wanted to go home because her back hurt.
Review of the employee discipline report dated 09/08/23 revealed after investigation was completed after
hearing concerns from resident of rough treatment and bruises appearing on resident arm. The
investigation substantiated actual abusive treatment of others is a group three offense, therefore leading to
termination.
Review of the policy titled, Abuse, Neglect and Exploitation, dated 10/24/23, revealed it is the policy of this
facility to provide protection for the health, welfare, and rights of each resident by developing and
implementing written policies and procedures that prohibit and prevent abuse, neglect, and exploitation and
misappropriation.
The deficient practice was corrected on 09/08/23 when the facility implemented the following corrective
actions:
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366144
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366144
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mennonite Memorial Home
410 W Elm Street
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
On 09/06/23, an investigation began by the Administrative Staff.
Level of Harm - Minimal harm
or potential for actual harm
•
On 09/06/23, STNA #300 was placed on administrative leave.
Residents Affected - Few
•
On 09/06/23, Resident #56 and all other residents were interviewed and assessed for potential abuse by
the DON or designee.
•
From 09/06/23 through 09/08/26, all staff were interviewed to reveal if they had witnessed any abuse in the
facility by the DON or designee.
•
From 09/06/23 through 09/08/23, all staff were in-service on the Abuse Policy and procedure by the
Administrator or designee.
•
On 09/08/23, STNA #300 was terminated from the facility employment.
•
On 09/08/23, results of the investigation were shared with local law enforcement.
•
On 09/21/23, review of two additional Residents (#51 and #37) records revealed no concerns with abuse.
•
On 09/21/23, review of eight other SRIs for emotional or verbal abuse, neglect or mistreatment revealed
allegations were reported, investigated by the facility appropriately without any concerns.
•
On 09/21/23, interviews with five STNA's (#200, #202, #212, #222, and #242) revealed they have all been
trained on abuse training. They were all knowledgeable about the procedure and protocols to follow when
abuse had been observed. They all verified they had never seen or heard any staff member abuse a
resident.
This deficiency represents non-compliance investigated under Master Complaint Number OH00146427 and
Complaint Number OH00146451, and Control Number OH00146256.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366144
If continuation sheet
Page 3 of 3