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Inspection visit

Health inspection

MENNONITE MEMORIAL HOMECMS #3661441 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, Self-Reported Incident (SRI) review, employee disciplinary review, staff interview, resident interview, in-service review and policy review, the facility failed to ensure a resident was free from verbal and physical abuse by a staff member. This affected one (#56) of three resident reviewed for potential abuse. The facility census was 56. Findings include: Review of medical record for Resident #56 revealed admission date of 11/17/22, with diagnoses including Parkinson's disease, stress incontinence, urinary incontinence, and difficulty in walking. Review of the Minimum Data Set (MDS) assessment, dated 07/08/23 revealed with a brief interview mental status (BIMS) score of 15 indicating cognitively intact. The resident required extensive two assist of one person for toileting and walk in room. The resident was frequently incontinent of urine and always continent of bowel. Review of the care plan relative to incontinence revealed Resident #56 has stress bladder incontinence related to activity intolerance, disease process, impaired mobility, medication side effects, and physical limitations. Interventions included: Check resident every 2 hours, upon request, and as needed, and as required for incontinence. Wash, rinse, and dry perineum. Change clothing as needed after incontinence episodes. Resident requires extensive assistance of one staff participation for toilet use and for bed mobility, resident requires extensive assist of one staff participation. Interview on 09/21/23 at 12:40 P.M., with Resident #56 revealed she had never had any problem other than with the State Tested Nurse Assistant (STNA) #300. Resident #56 stated she has not seen STNA #300 since she reported her for the way she treated her. Resident #56 restated what she had told the facility about how STNA #300 acted, treated her and she was happy with that. Resident #56 stated the staff here are good and not sure why this one STNA was rushing around and grumpy. Review of Self-Reported Incident (SRI) # 238881, revealed STNA #244 reported on 09/06/23, that Resident #56 stated a blonde-haired aide was nasty, mean, and rough with her. She had pushed her into the bathroom with her arm and she felt very unsafe, the aide did not use a gait belt. The aide yelled at her telling her to stand up and did not help her. STNA #300244 also reported the resident had bruising to her arm. Upon assessing the resident's skin, two bruises were evident on either side of the resident's left arm/elbow. The location and size of the bruises indicated that they could have (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 366144 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366144 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/21/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Mennonite Memorial Home 410 W Elm Street Bluffton, OH 45817 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few possibly been caused by a grip of a thumb and finger, respectively. When the resident was interviewed, she recalled an incident in the early morning, approximately 5 A.M., of a day earlier in the week (resident said probably Saturday or Sunday) when a staff member named STNA #300 who is blonde woke her to change her brief. Resident #56 stated that during this process the aide rolled her over by grabbing her arm, and that she did so in a rough manner and that it hurt her arm. From resident and staff description, the alleged perpetrator is STNA #300. STNA #300 worked on the nights of 9/2-9/3 and 9/4-9/5 on floor 2. STNA #300 was interviewed over the phone, and later e-mailed a statement in regard to the allegations. During the interview and in her statement, she confirmed that the resident told her she was being too rough while changing her brief. The staff member indicated that she was trying to change the resident and said she was sorry when the resident told her she was being too rough. The facility had provided the local law enforcement with a copy of the report. STNA #300 was removed from duty immediately on 09/06/23 and terminated on 09/08/23. Based on the investigation the facility substantiated the allegation of abuse verified by evidence. Review of Resident #56's skin assessment dated [DATE] revealed a new issue of bruising to the left anterior elbow and left posterior upper arm. Review of STNA #300 's written statement revealed she changed the resident in her bed and helped her roll over. Resident #56 said STNA #300 was rough with her and STNA #300 stated she apologized. STNA #300 stated Resident #56 would not get up to go to bathroom or to be cleaned up to get dressed. Review of a written statement, dated 09/06/23, made by the Director of Nursing (DON), who had phoned STNA #300 revealed STNA #300 stated Resident #56 would not roll and didn't want to get out of bed, and she needed to change her. Resident #56 stated don't pull me and STNA #300 stated, I need to change you. Resident #56 then rolled over and stated, you don't have to be so rough with me. STNA #300 stated Resident #56 was grouchy and refused to get up on the toilet. Review of a written statement dated 09/06/23, by the DON revealed interview with Resident #56 revealed STNA #300 yelled her name two or three times. Resident #56 thought STNA #300 was going to get her up, but she asked her to raise her buttocks up. Resident #56 stated she grabbed the enabler bar to rollover. Resident #56 stated STNA #300 grabbed her arm and roughly pulled her back over and this hurt her arm. STNA #300 was complaining she was tired of this place and wanted to go home because her back hurt. Review of the employee discipline report dated 09/08/23 revealed after investigation was completed after hearing concerns from resident of rough treatment and bruises appearing on resident arm. The investigation substantiated actual abusive treatment of others is a group three offense, therefore leading to termination. Review of the policy titled, Abuse, Neglect and Exploitation, dated 10/24/23, revealed it is the policy of this facility to provide protection for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, and exploitation and misappropriation. The deficient practice was corrected on 09/08/23 when the facility implemented the following corrective actions: • (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366144 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366144 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/21/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Mennonite Memorial Home 410 W Elm Street Bluffton, OH 45817 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 On 09/06/23, an investigation began by the Administrative Staff. Level of Harm - Minimal harm or potential for actual harm • On 09/06/23, STNA #300 was placed on administrative leave. Residents Affected - Few • On 09/06/23, Resident #56 and all other residents were interviewed and assessed for potential abuse by the DON or designee. • From 09/06/23 through 09/08/26, all staff were interviewed to reveal if they had witnessed any abuse in the facility by the DON or designee. • From 09/06/23 through 09/08/23, all staff were in-service on the Abuse Policy and procedure by the Administrator or designee. • On 09/08/23, STNA #300 was terminated from the facility employment. • On 09/08/23, results of the investigation were shared with local law enforcement. • On 09/21/23, review of two additional Residents (#51 and #37) records revealed no concerns with abuse. • On 09/21/23, review of eight other SRIs for emotional or verbal abuse, neglect or mistreatment revealed allegations were reported, investigated by the facility appropriately without any concerns. • On 09/21/23, interviews with five STNA's (#200, #202, #212, #222, and #242) revealed they have all been trained on abuse training. They were all knowledgeable about the procedure and protocols to follow when abuse had been observed. They all verified they had never seen or heard any staff member abuse a resident. This deficiency represents non-compliance investigated under Master Complaint Number OH00146427 and Complaint Number OH00146451, and Control Number OH00146256. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366144 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the September 21, 2023 survey of MENNONITE MEMORIAL HOME?

This was a inspection survey of MENNONITE MEMORIAL HOME on September 21, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at MENNONITE MEMORIAL HOME on September 21, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.