F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident interview, staff interview, medical record review, review of the Weather Channel's
weather report, and review of the facility's policy, the facility failed to ensure residents were provided
consistent individualized activities of their choice to meet their interests and psychosocial needs. This
affected one (Resident #3) of one resident reviewed for choices. The facility census was 65.
Findings include:
Review of Resident #3's medical record revealed an admission date of 03/24/22. Diagnoses included heart
disease, atrial fibrillation, cognitive communication deficit, major depressive disorder, and prostate cancer
with metastasis to the bone.
Review of Resident #3's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for
Mental Status (BIMS) score of eight indicating Resident #3 was moderately cognitively impaired. Resident
#3 required extensive assistance with bed mobility, transfer, dressing, and personal hygiene. Resident #3
displayed no behaviors during the review period. Resident #3 was not receiving chemotherapy or radiation
at the time of the review.
Review of Resident #3's care plan revised 10/05/22 revealed supports and interventions for pain, risk for
alteration in mood, risk for falls, and participation in actives included going outside. Interventions included
all staff to converse with the resident while providing care, invite resident to scheduled activities, assist the
resident with activities of daily living as required during the activity, escort to activity functions, self-care
deficit, and provide activities of interest and empowers the resident by encouraging and allowing choice,
self-expression and responsibility.
Review of Resident #3's State Tested Nursing Assistant (STNA) Tasks for the last 30 days revealed activity
programming for outside activities was included under the social activities task. Resident #3 was noted to
have gone outdoors on 10/02/22. This was the only outdoor activity found for the last 30 days. Further
review revealed Resident #3 went out on an outing with his family on 10/15/22 and 10/23/22. Resident #3
also went out to eat with the facility on 10/17/22.
Review of Resident #3's progress notes revealed on 10/19/22 a care plan meeting was held and Resident
#3's activity participation was discussed. It was noted Resident #3 liked going outside in nice weather and
staff would continue to invite Resident #3 to a variety of activities of his choice.
Observation on 10/24/22 at 10:48 A.M. revealed Resident #3 sitting up in his wheelchair in the front of the
facility looking out the glass doors. Resident #3 was clean, dressed, and aware. The
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
366149
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
weather outside was sunny and in the high sixties.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 10/24/22 at 2:32 P.M. revealed Resident #3 was alert and aware. Resident #3 reported he had
no concerns for care other than he would like to go outside and he couldn't. Resident #3 stated the weather
was nice but there was no one who would take him outside and he was not allowed to go by himself.
Resident #3 reported he didn't like the rule that said he could not go outside by himself. Resident #3 stated
the staff were busy and were not able to take him outside when he wanted to go. Resident #3 stated he had
told the staff today he wanted to go outside but he had been waiting all day and no one had had time to
take him. The weather outside was sunny and in the seventies.
Residents Affected - Few
Observation throughout the morning on 10/25/22 revealed Resident #3 was up in his wheelchair moving
around the facility. Resident #3 was not observed being taken outside. The weather was partially cloudy and
in the seventies.
Interview on 10/25/22 at 2:22 P.M. with Resident #3 revealed Resident #3 thought it looked nice outside but
he had not been able to go outside. Resident #3 stated he wanted to go outside whenever the weather was
nice because it wasn't going to be nice for much longer.
Interview on 10/26/22 at 9:41 A.M. with Activity Director (AD) #405 revealed one of Resident #3's favorite
things to do was to go outside. AD #405 reported they would take Resident #3 outside individually when the
weather was nice. AD #405 reported Resident #3 was not able to go out by himself for safety reasons so he
had to have staff with him. AD #405 reviewed the list of outdoor activities Resident #3 participated in and
verified he had not been taken outside since 10/02/22 and verified the weather had been nice for the past
couple days.
Interview on 10/26/22 at 11:18 A.M. with State Tested Nursing Assistant (STNA) #469 revealed Resident #3
was able to make his needs known and really enjoyed going outside when the weather was nice. STNA
#469 reported the STNAs provided direct care and the activity department were the staff responsible for
assisting Resident #3 outside when he wanted to go.
Review of the Weather Channel's temperature history for the local area revealed on 10/24/22, the highest
temperature for the day was 77 degrees Fahrenheit (F) and the lowest temperature at night was 53 degrees
F. On 10/25/22, the highest temperature for the day was 75 degrees F and the lowest temperature at night
was 56 degrees F.
Review of the facility's policy titled Resident Rights, revised 11/28/16, revealed the residents had the right
to a dignified existence and self determination. The resident had the right to and the facility must promote
and facilitate resident self-determination through support of resident choice.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, review of the facility's Self-Reported Incidents (SRI), staff interview, and review of
the facility's policy, the facility failed to report an allegations of abuse to the State Survey Agency. This
affected one (Resident #35) of 24 residents reviewed for abuse. The facility census was 65.
Findings include:
Review of Resident #35's medical record revealed Resident #35 was admitted on [DATE]. Diagnoses
included cerebral atherosclerosis, dementia, Alzheimer's Disease, and peripheral vascular disease. Review
of the Minimum Data Set (MDS) assessment, dated 08/17/22, revealed Resident #35 was moderately
cognitively impaired.
Review of Resident #35's initial skin assessment dated [DATE] revealed there were no identified bruises to
Resident #35's arms or wrists.
Review of Resident #35's progress notes, dated 08/15/22, revealed the facility was notified by a hospice
nurse that Resident #35 had two bruises that were not observed last week. Resident #35 had stated a man
was in her room and attacked her which resulted in the bruises. The bruise on the right arm measured 13
centimeters (cm) in length by 11 cm wide and was dark purple in color with yellow around the edges. Bruise
on the left wrist measured 7.0 cm by 7.5 cm and were dark purple in color.
Review of the progress notes, dated 08/15/22, revealed the facility talked to the family regarding the
resident's bruises on the right arm and left wrist. Resident #35's daughter stated she was aware of the
bruises prior to admission.
Review of the facility's SRIs, dated from 08/11/22 through 10/25/22, revealed there was no SRI completed
for the allegation of abuse involving Resident #35.
Interview on 10/26/22 at 1:42 P.M. with Registered Nurse (RN) #462 revealed on an unknown date, a
hospice nurse reported to her that Resident #35 had reported the bruises were noted on the resident's
arms and the Resident #35 reported she was grabbed.
Telephone interview on 10/26/22 at 3:18 P.M. with Hospice RN #504 revealed there was a hospice note that
a hospice Licensed Practical Nurse (LPN) #505 was at the facility on 08/16/22 and noted bruising to the
right upper arm and left forearm. RN #504 stated Resident #35 was known to make false allegations.
Interview on 10/26/22 at 2:00 P.M. with the Administrator verified an SRI was not completed for the
allegation of abuse with Resident #35. The Administrator reported the facility was able to quickly
unsubstantiate the allegation and did not enter the information as required.
Review of the facility's policy titled Abuse and Neglect, last reviewed 07/22/21, revealed the facility will
report all allegations of abuse, neglect, exploitation or mistreatment, including injuries of unknown source
and misappropriation of the resident property immediately, but not later than two hours after the allegation
is made, if the even that cause the allegation involve abuse or result in serious bodily injury , or not later
than 24 hours if the events do not result in serious bodily
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
injury to the Administrator of the facility and to other officials (ODH) in accordance with state law through
established procedures. The Administrator, Director of Nursing, or designee will contact the Ohio
Department of Health and law enforcement if appropriate. All allegations, even those proven
unsubstantiated, must be reported.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
resident interview, family interview, medical record review, staff interview and review of the facility's policy,
the facility failed to ensure residents and their representatives were properly notified of scheduled care
conference meetings so they had the opportunity to attend. This affected one (Resident #59) of 19
residents whose care plans were reviewed. The facility census was 65.
Findings Include:
Review of Resident #59's medical record revealed an admission date of 08/24/22. Diagnoses included
history of COVID-19, cognitive communication deficit, generalized anxiety disorder, type II diabetes
mellitus, and major depressive disorder.
Review of Resident #59's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview
for Mental Status (BIMS) score of 12 indicating Resident #59 was moderately cognitively impaired.
Resident #59 required limited assistance bed mobility, and transfer. Resident #59 required extensive
assistance with dressing, toilet use and personal hygiene. Resident #59 displayed no behaviors during the
review period.
Review of Resident #59's care plan revised 10/24/22 revealed supports and interventions for potential for
risk for decline in mood, self-care deficit, risk for falls, and potential for pain.
Review of Resident #59's Care Plan Meeting forms revealed care plan meetings were held on 08/25/22 and
09/06/22. Neither Resident #59 nor his Power of Attorney (POA) were in attendance. Four facility staff were
in attendance on 08/25/22 and six facility staff were in attendance on 09/06/22. Further review of Resident
#59's record revealed there were no invitations or notifications to Resident #59 or his POA for either
meeting.
Review of Resident #59's progress notes revealed on 09/01/22, it was noted a care conference was held on
08/25/22. The note reported neither Resident #59 nor his POA were present. It stated Resident #59's POA
was updated following the conference and a copy of Resident #59's care plan was offered but declined.
During the care conference, it was noted the facility staff discussed diet, weight, activity participation,
activity of daily living status, restorative information, and Resident #59's medication. Resident #59 had a Do
Not Resuscitate Comfort Care Arrest (DNRCCA) code status, and the facility had his living will and
documentation of POA on file. Resident #59 was noted to be in the facility for long term care.
Further review of Resident #59's progress notes revealed on 09/06/22, it was noted Resident #59's Entry
Care Conference was held on 09/06/22. Neither Resident #59 nor his POA were present. It stated Resident
#59's POA was updated following the conference and a copy of Resident #59's care plan was offered but
declined. During the care conference, it was noted the facility staff discussed diet, weight, activity
participation, activity of daily living status, restorative information, and Resident #59's medication. Resident
#59 had an appointment with urology on 09/19/22 at 10:40 A.M. and 09/19/22 at 1:00 P.M. with cardiology.
Interview on 10/24/22 at 1:23 P.M. with Resident #59 revealed he was alert and oriented. Resident #59
reported he was not invited to care plan meetings. Resident #59 reported he did not get to attend
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
those.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 10/27/22 at 8:42 A.M. with Social Services Director (SSD) #408 revealed letters were sent out
to families a couple weeks prior with the date and time of the care conference. SSD #408 was unable to
provide evidence notification was provided to Resident #59 or his representative prior to the care
conference being held. SSD #408 provided a blank standard form as a copy of what was sent out. SSD
#408 verified neither Resident #59 nor his representative were in attendance at either of his care planning
meetings.
Residents Affected - Few
Interview on 10/27/22 at 10:34 A.M. with Resident #59's daughter revealed she was verbally told of the care
planning meeting to be held in September 2022 when her father moved from the assisted living to the
nursing home in August 2022. She was not informed of a care conference being held in August 2022.
Resident #59's daughter reported she never received a reminder for the September 2022 meeting and thus
her and her father did not attend. Resident #59's daughter verified she was her father's POA and they
would have liked to have participated.
Review of the facility's policy titled Care Conference, revised 03/22/16, revealed the residents would have
an opportunity to discuss their desired preferences and goals. On the day of the conference, a member of
the Interdisciplinary Team would invite the resident to attend the meeting. The resident's responsible party
would be notified of the scheduled care conference via letter format. This would be an invitation for the
responsible party to call and set up an appointment to attend the care conference meeting.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observations, and staff interview, the facility failed to ensure residents who required
assistance from staff with activities of daily living (ADL) received adequate and timely assistance with
grooming. This affected two (Resident #19 and #48) of two residents reviewed for ADL care. The facility
identified all 65 residents required assistance from staff with bathing and 64 residents required assistance
from staff with dressing. The facility census was 65.
Residents Affected - Few
Findings include:
1. Review of Resident #48's medical record revealed Resident #48 was admitted on [DATE]. Diagnoses
included Alzheimer's Disease, major depressive disorder in partial remission, cognitive communication
disorder, and muscle weakness.
Review of the Minimum Data Set (MDS) assessment revealed Resident #48 was severely cognitively
impaired and required one person extensive assistance with personal hygiene.
Observations on 10/24/22 at 2:59 P.M., on 10/25/22 at 4:17 P.M., and on 10/26/22 at 9:15 A.M. revealed
Resident #48 was observed in the common area with a heavy medium length white stubble above her
upper lip.
Interview on 10/26/22 at 9:18 A.M. with State Tested Nursing Assistant (STNA) #503 revealed Resident #48
was compliant with care, has never refused care, and required assistance with personal hygiene. STNA
#503 stated she had noticed heavy facial hair on the female resident previously. STNA #503 verified
Resident #48's facial hair was obvious and in need of trimming.
2. Review of Resident #19's medical record revealed Resident #19 was admitted on [DATE]. Diagnoses
included dementia, unspecified atrial fibrillation.
Review of the MDS assessment, dated 07/26/22, revealed Resident #19 was severely cognitively impaired.
Resident #19 required one person extensive assistance with personal hygiene.
Observation on 10/26/22 at 9:28 A.M. revealed Resident #19 had numerous long (approximately one-fourth
to half inch long) facial hair on the chin.
Interview on 10/16/22 at 9:28 A.M. with STNA #485 verified Resident #19 was in need of grooming for
facial hair.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0888
Ensure staff are vaccinated for COVID-19
Level of Harm - Minimal harm
or potential for actual harm
Based on review of the facility's staff vaccination COVID-19 log, staff interview, review of the facility's policy,
and review of the Centers of Medicare and Medicaid Services (CMS) memorandum QSO-23-02-ALL, the
facility failed to ensure staff were COVID-19 vaccinated, had an approved exemption, or had been identified
as appropriate for a temporary delay per Center for Disease Control and Prevention (CDC) guidance. The
vaccination rate for the facility was calculated at 74%. This had the potential to affect all 65 residents
currently residing in the facility.
Residents Affected - Many
Findings include:
Review of the Staff Vaccination COVID-19 log, provided on 10/24/22, revealed the facility had 104
employees with 60 employees vaccinated, 17 employees with a religious exemption, and 27 employees
with neither a COVID-19 vaccination, approved exemption, or temporary delay.
Interview on 10/26/22 at 2:48 P.M. with the Administrator revealed the employees have the choice to
receive the vaccination, have an exemption, or neither. The Administrator stated he decided not to have
facility employees in an ethical dilemma and does not require employees to have the COVID-19 vaccination
or a valid exemption.
Review of the Centers for Medicare & Medicaid Services (CMS) memorandum, QSO-23-02-ALL regarding
COVID-19 health care staff vaccination, dated 10/26/22, revealed CMS expects all providers' and suppliers'
staff to have received the appropriate number of doses of the primary vaccine series unless exempted as
required by law, or delayed as recommended by the Centers for Disease Control and Prevention (CDC).
Facility staff vaccination rates under 100% constitute noncompliance under the rule.
Review of the facility's policy titled COVID-19 Immunization Policy, last revised 08/01/22, revealed in
November 2021, CMS regulated all healthcare workers are required to be COVID-19 vaccinated as a
Condition of Participation (COP) regarding Medicare and Medicaid Funding. Prior to 12/06/21, as well as
upon or prior to hire, the facility will determine if an employee has had the recommended vaccinations.
Those who have not received the recommended vaccinations will be provided with education upon hire and
given the opportunity to receive the vaccine, if consent is received, arrangements will be made. Employees
have the right to decline or claim exemptions from the COVID-19 vaccine based upon medical exemption
and sincere religious belief, practice, or observation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview, review of the dishwasher temperature log, and review of the facility's
policy, the facility failed to ensure the dishwashing machine maintained the appropriate temperature for
effective sanitation. This had the potential to affect 64 residents who resided in the facility and received food
from the kitchen. Resident #41 received no food by mouth and thus no food from the kitchen. The facility
census was 65.
Residents Affected - Many
Findings include:
Observation on 10/24/22 at 10:24 A.M. of the dishwasher in the kitchen washroom revealed the dishwasher
was a high temperature dishwasher. The sticker on the outside of the machine indicated the dishwasher
needed to reach 180 degrees Fahrenheit (F) during the rinse cycle. The dishwasher was in use with three
trays of silverware, cups, and plates on the clean side of the dishwasher drying in racks. Dietary Manager
(DM) #430 ran another rack through and observation of the rinse cycle revealed it only reached 178
degrees F.
Interview on 10/24/22 at 10:25 A.M. with DM #430 verified the dishwasher did not reach the proper
temperature for sanitation. DM #430 reported they had been having trouble with the dishwasher and it took
three or four runs before it would get up to temperature. DM #430 ran the dishwasher again and it only
reached 178 degrees F.
Observation and interview on 10/24/22 at 10:27 A.M. of the dishwasher being run with a thermometer disk
and a temperature strip with DM #430 revealed the thermometer disk read 148 degrees F after the cycle
was complete and the sticker continued to be white and had not turned black indicating it has not reached
the appropriate temperatures. DM #430 verified even after running three times, the dishwasher was not
reaching the appropriate temperature for sanitation. DM #430 stated maintenance would be notified and
advised the staff to use the three sink system until the dishwasher was repaired.
Observation on 10/25/22 at 8:56 A.M. of the kitchen dishwasher found it was in use. Three trays of plates,
cups and bowls were observed on the clean side of the dishwasher and were being put away or added to
the drying rack by Dietary Staff (DS) #423. Observation on 10/25/22 at 8:58 A.M. of the wash temperature
of the dishwashing machine for the fourth rack run through, found the temperature reached only 176
degrees F during the rinse cycle.
Interview on 10/25/22 at 8:59 A.M. with DM #430 verified the temperature had reached only 176 degrees F.
DM #430 reported maintenance cleaned the temperature probes yesterday and it had been working fine
afterwards. DM #430 ran the dishwasher again and it reached only 178 degrees F. The dishwasher was run
again and only reached 178 degrees F during the rinse cycle.
Observations on 10/25/22 at 9:14 A.M. with DS #419 revealed DS #419 was removing dishes from the
dishwasher racks and putting them away. The temperature was observed reaching 178 degrees F and the
three sink system was not in use. At 9:18 A.M., DS #419 was inspecting cups for cleanliness. DS #419 was
observed putting one back on the dirty side of the dishwashing machine to be washed again. All other cups
were added to the drying rack. The three sink system was not in use. The temperature was observed
reaching 176 degrees F.
Interview on 10/25/22 at 9:25 A.M. with DS #419 revealed the facility used the three sink system for bigger
pans and steam table trays. DS #419 stated they ran plates and cups through the dishwasher
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
on racks. DS #419 verified he had ran a few racks through the dishwasher this morning and they had
already been put away.
Observation on 10/25/22 at 11:06 A.M. of DS #412 revealed she was in the dishwashing room instructing
the other staff to not use the dishwasher until it was repaired. A maintenance staff was overheard verifying
the dishwasher was broken and should not be used until it was repaired.
Interview on 10/25/22 at 1:19 P.M. with DM #430 revealed the maintenance staff contacted a repair
company who evaluated the dishwasher. DM #430 verified there was a bad thermostat which was being
replaced.
Review of the facility's dishwashing log for the months of August 2022, September 2022, and October 2022
revealed on 08/23/22 the dishwasher began not consistently maintaining appropriate dishwasher rinse
temperatures. From 08/01/22 through 10/23/22, there were 58 times the dishwasher was recorded as being
below the required 180 degree F during the rinse cycle. No record of temperature was documented for 20
days during this time frame. The following 20 dates had no dishwasher temperatures recorded: on 08/26/22,
09/02/22, 09/03/22, 09/04/22, 09/10/22, 09/12/22, 09/13/22, 09/18/22, 09/23/22, 09/24/22, 09/26/22,
09/27/22, 09/29/22, 10/02/22, 10/06/22, 10/09/22, 10/10/22, 10/12/22, 10/15/22, and 10/16/22.
Review of the facility's policy titled Food and Nutritional Service-Machine Dishwashing, revised 05/18/21,
revealed the machine dishwashing would be conducted in accordance with the directions of the
dishwashing machine's manufacturer. The temperatures of the machine's wash and rinse cycle was to be
150 degrees F during the wash and 180 degrees F during the final rinse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 10 of 10