F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, review of the facility's Self-Reported Incidents (SRI), and policy review, the
facility failed to implement their abuse policy when an allegation of physical and verbal abuse of a resident
was not reported to the State Survey Agency, the Ohio Department of Health (ODH) and the facility did not
not notify the family/Power of Attorney (POA) of the abuse allegation. This affected one (Resident #68) of
three residents reviewed for abuse. The facility census was 68.
Residents Affected - Few
Findings include:
Review of Resident #68's medical record revealed an admission date of 03/15/21. Diagnoses included
Parkinson's disease, dementia, and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS)
assessment dated [DATE] revealed Resident #68 had a low cognitive function.
Review of the Administrator's investigation dated 06/28/23 revealed a Housekeeper reported an employee
sitting in front of Resident #68 with their legs positioned over the recliner, in order to not allow Resident #68
to get up. The Housekeeper also reported another employee called Resident #68 crazy in front of Resident
#68.
There was no documentation in the medical record or the Administrator's investigation dated 06/28/23 that
the family/POA was no notified of the allegations of abuse involving Resident #68.
Review of the facility's SRIs dated 06/28/23 to 08/06/23 revealed there was no allegation of physical and
verbal abuse of Resident #68 reported to ODH.
Interview with the Administrator on 08/07/23 at 2:24 P.M. revealed on 06/28/23 he received an allegation of
abuse from a housekeeper regarding employees abusing Resident #68. The Administrator stated he
completed an investigation and made a decision that it was unsubstantiated within 24 hours so felt he did
not need to report the allegation of abuse to ODH.
Interview with the Director of Nursing (DON) on 08/08/23 at 2:29 P.M. verified the facility did not notify
Resident #68's family/POA of the abuse allegations involving Resident #68.
Review of the facility policy titled Abuse and Neglect, revised 11/01/22, revealed Hillsdale Country Living
will report all allegations of abuse, neglect, exploitation or mistreatment, including injuries of unknown
source and misappropriation of resident property immediately, but not later than two hours after the
allegation is made, if the event that cause the allegation involve abuse or result in serious bodily injury, or
not later than 24 hours if the events do not result in serious bodily injury to the Administrator of the facility
and to other officials (ODH) in accordance with State law
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366149
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
through established procedures. Following an investigation, a finalized report will be submitted to the ODH
within five working days of the initial report. Notify the resident representative, as applicable, as soon as
possible.
This deficiency represents non-compliance investigated under Complaint Number OH00144651.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366149
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Williams CO Hillside Country L
09 876 County Rd 16
Bryan, OH 43506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, review of the facility's Self-Reported Incidents (SRI), and policy review, the
facility failed to report an allegation of physical and verbal abuse of a resident to the State Survey Agency,
the Ohio Department of Health (ODH). This affected one (Resident #68) of three residents reviewed for
abuse. The facility census was 68.
Findings include:
Review of Resident #68's medical record revealed an admission date of 03/15/21. Diagnoses included
Parkinson's disease, dementia, and Alzheimer's disease.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #68 had a
low cognitive function and required a two-person assist for all activities of daily living (ADL) except eating.
Review of the Administrator's investigation dated 06/28/23 revealed a Housekeeper reported an employee
sitting in front of Resident #68 with their legs positioned over the recliner, in order to not allow Resident #68
to get up. The Housekeeper also reported another employee called Resident #68 crazy in front of Resident
#68.
Review of the facility's SRIs dated 06/28/23 to 08/06/23 revealed there was no allegation of physical and
verbal abuse of Resident #68 reported to ODH.
Interview with the Administrator on 08/07/23 at 2:24 P.M. revealed on 06/28/2,3 he received an allegation of
abuse from a housekeeper regarding employees abusing Resident #68. The Administrator stated he
completed an investigation and made a decision that it was unsubstantiated within 24 hours so felt he did
not need to report the allegation of abuse to ODH.
Review of the facility policy titled Abuse and Neglect, revised 11/01/22, revealed Hillsdale Country Living
will report all allegations of abuse, neglect, exploitation or mistreatment, including injuries of unknown
source and misappropriation of resident property immediately, but not later than two hours after the
allegation is made, if the event that cause the allegation involve abuse or result in serious bodily injury, or
not later than 24 hours if the events do not result in serious bodily injury to the Administrator of the facility
and to other officials (ODH) in accordance with State law through established procedures. Following an
investigation, a finalized report will be submitted to the ODH within five working days of the initial report.
This deficiency represents non-compliance investigated under Complaint Number OH00144651.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366149
If continuation sheet
Page 3 of 3