F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, resident interview, staff interview, review of facility documents, and review of the
facility policy review the facility failed to administer medications as ordered by the physician. This affected
one (Resident #80) of three residents reviewed for medication administration. The facility census was 60
residents.
Findings include:
Review of the closed medical record for Resident #80 revealed an admission date of 06/19/24 with
diagnoses including aftercare following joint replacement surgery, hypertension, heart failure, and
depression with a discharge date of 06/20/24 at 11:20 P.M.
Review of the Minimum Data Set (MDS) assessment for Resident #80 dated 06/20/24 revealed the resident
was cognitively intact.
Review of the admitting physician's orders for Resident #80 dated 06/20/24 revealed orders for the following
medications: Eliquis at 9:00 A.M. and 9:00 P.M., Arthrotec at 9:00 A.M., aspirin at 9:00 A.M., Wellbutrin at
9:00 A.M., calcium carbonate-vitamin D at 9:00 A.M., carvedilol at 9:00 A.M. and 5:00 P.M., cetirizine at
9:00 A.M., docusate sodium at 9:00 A.M. duloxetine at 9:00 A.M., furosemide at 9:00 A.M., levothyroxine at
6:00 A.M., losartan at 9:00 A.M., methadone at 9:00 A.M. and 9:00 P.M., Myrbetriq at 9:00 A.M. oxybutynin
at 9:00 A.M., topiramate at 9:00 A.M. and 9:00 P.M., Ursodiol at 9:00 A.M. and 9:00 P.M.
Review of the interdisciplinary progress note for Resident #80 dated 06/20/24 revealed the resident was
concerned regarding her medications and told staff she was leaving against medical advice (AMA.)
Resident #80 contacted her husband and left the faciity on [DATE] at 11:30 P.M.
Review of the Medication Administration Record (MAR) for Resident #80 dated June 2024 revealed the
resident did not receive her routine morning or evening medications on 06/20/24. The chart code 07 was
entered in the MAR which indicated the progress notes would include an explanation of why the
medications were not administered.
Review of the progress notes for Resident #80 dated 06/20/24 revealed they did not include documentation
to indicate why the resident's medications were not administered. There was no notation of notification to
the pharmacy or to the prescriber to indicate the resident had missed doses of routine medications.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366155
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366155
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Albany Care Center
5691 Thompson Road
Columbus, OH 43230
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the discharge AMA form for Resident #80 dated 06/21/24 timed at 12:06 A.M. revealed the
resident voiced desire to leave the facility AMA on 06/20/24 and intended to go home with support. Further
review of the form revealed Resident #80 declined to discuss reasons for leaving and declined assistance
with discharge planning.
Interview on 07/12/24 at 8:05 A.M. with Licensed Practical Nurse (LPN) #160 confirmed there was
sometimes a delay in getting newly admitted resident's medications timely, and it depended on timely
transcription of resident admission orders into the facility's electronic health record. LPN #160 confirmed
the facility had an emergency supply of medications which contained many common medications which
staff could retrieve while awaiting the routine pharmacy delivery.
Interview on 07/12/24 at 10:06 A.M. with Resident #80 confirmed she was admitted to the facility in the
evening of 06/19/24 at approximately 7:15 P.M. and discharged on 06/20/24 at approximately 11:30 P.M.
Resident #80 confirmed she did not receive her routine medications in the evening of her admission to the
facility on [DATE] nor did she receive routine medications on 06/20/24 in the morning or the evening.
Resident #80 confirmed she received as needed pain medication but left the facility AMA because she did
not receive her routine medications.
Interview on 07/12/24 at 2:17 PM with the DON confirmed Resident #80's MAR reflected the resident's
routine morning and evening medications for 06/20/24 were not administered. The DON confirmed the
report for facility's the automated medication system emergency supply did not show any routine
medications removed for Resident #80 on 06/20/24. The DON further confirmed the facility had many of
Resident #80's medications on hand in the emergency supply and could have administered the
medications to the resident.
Interview on 07/12/24 at 2:55 with LPN #140 confirmed she did not administer Resident #80's routine
medications because they had not been delivered by the pharmacy. LPN #140 further confirmed she
should have removed the available routine medications from the emergency supply and administered them
to the resident. LPN #140 confirmed she recorded the chart code in the MAR to indicate the medications
were not administered and to see the progress notes, but the nurse confirmed she did not document a
rationale in the notes for not administering the medications.
Review of the availability list for the facility's automated medication dispensing machine undated revealed
the facility had doses available of the following medications: oxybutynin, carvedilol, Eliquis, duloxetine,
furosemide, levothyroxine, and losartan.
Review of the policy titled Medication Administration dated 08/07/23 revealed medications should be safely
and accurately prepared and administered according to physician order. If a pharmacy supplied medication
was not available, the nurse should refer to the pharmacy policy and procedures related to emergency
pharmacy delivery and emergency supply kit usage.
This deficiency represents noncompliance investigated under OH00155221.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366155
If continuation sheet
Page 2 of 2