F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, facility investigation review, staff interview, and review of the facility fall management
guide the facility failed to ensure Resident #25 was provided adequate assistance and supervision during
the provision of personal care to prevent a fall with injury.
Actual harm occurred on 10/23/24 when Resident #25, who had cognitive impairment and required staff
assistance for personal care including toileting sustained a fall in the bathroom after being left on the toilet
unattended. The resident was assessed to have a laceration to the head (as a result of the fall) and was
transported to the hospital where she was admitted and received 15 sutures to the area. The resident was
hospitalized from [DATE] until 10/28/24. This affected one resident (#25) of three residents reviewed for
accidents. The census was 59.
Findings Include:
Record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including
laceration to scalp, muscle weakness, hyperlipidemia, anemia, dementia, atrial fibrillation, pain, vitamin B12
deficiency, vitamin D deficiency, hypertension, history of falling (02/21/19), and personal history of transient
ischemic attack and cerebral infarction without residual deficits.
Review of Resident #25's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident
exhibited cognitive impairment and required partial/moderate (staff) assistance for toilet use.
Review of Resident #25's current care plan revealed the resident was at risk for falls and potential injuries.
In addition, review of the plan of care revealed the resident had an activity of daily living (ADL) self-care
deficit with an intervention to have one person assistance while using the bathroom/toilet.
Review of Resident #25's progress note dated 10/23/24, revealed the nurse found Resident #25 lying on
the bathroom floor with blood coming from her head. Emergency medical services (EMS) were called, and
the resident was taken to the emergency room for evaluation.
Review of Resident #25's progress note dated 10/28/24 revealed the resident returned from the hospital
with 15 sutures to the right side of her head as a result of the fall on 10/23/24.
Review of a facility self-reported incident (SRI), tracking number 253458 and facility investigation
documents, dated 10/29/24, revealed Resident #25 was found in the bathroom (by herself) by Certified
Nursing Assistant (CNA) #101 the evening of 10/23/24. The facility information included Resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366155
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366155
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/20/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
New Albany Care Center
5691 Thompson Road
Columbus, OH 43230
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
#25 asked for privacy while she was going to the bathroom, so CNA #101 left the room to get incontinence
care items to assist Resident #25 when she was finished toileting. After leaving the room, Resident #25's
roommate yelled to state Resident #25 fell in the bathroom. Staff immediately went back in and found
Resident #25 on the floor with blood coming from the right side of her head. EMS were called and the
resident remained in the hospital for approximately five days.
Review of the MDS assessment dated [DATE] revealed the resident had severe cognitive impairment.
Interview with the Director of Nursing (DON) on 11/20/24 at 12:30 P.M. and 1:55 P.M. revealed any resident
who was deemed to be confused and/or a fall risk, was not to be left alone while in the bathroom. She
confirmed a resident is deemed to be confused when they have a Brief Interview for Mental Status (BIMS)
score of 12 or less out of a potential total score of 15. She confirmed Resident #25's BIMS score was five,
which identified the resident exhibited confusion. The DON also confirmed Resident #25 was assessed to
be a fall risk, because she had a care plan for the possibility of falling.
Interview with Corporate MDS Nurse #102 on 11/20/24 at 1:10 P.M. confirmed if a resident was
assessed/deemed to require one person assistance for toilet use via their MDS assessment, staff should
not leave the resident on the toilet alone.
Interviews with CNA #103, Licensed Practical Nurse (LPN) #104, and CNA #105 on 11/20/24 at 1:25 P.M.
and 1:31 P.M. confirmed if a resident was at risk for falls, staff were not to leave the room if a resident was
using the bathroom. If the resident asked for privacy, they were to go outside of the bathroom door, remain
in the resident's room, and leave the bathroom door cracked so they could respond immediately if there is
an issue.
Review of facility Fall Management Guidelines, dated 12/13/23, revealed a fall was defined as
unintentionally coming to rest on the ground, floor, or other level with or without injury to the resident, but
not as a result of an overwhelming force. A fall risk evaluation would be completed for residents upon
admission, readmission, quarterly, and with a significant change in condition. The licensed nurse would
review the resident's medical record, speak with the resident and/or their representative, and evaluate the
resident to determine the resident's fall risk factor. The facility staff, with input of the attending physician,
would implement a resident centered comprehensive care plan that addresses the fall management
program, the goal for fall management, individualized interventions to address the resident's modifiable fall
risk factors, interventions to try to minimize the consequences of risk factors that are not modifiable, and
the plan for reduction of risk and or risk for injury related to falls.
This deficiency represents non-compliance investigated under Complaint Number OH00159691.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366155
If continuation sheet
Page 2 of 2