F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview, record review and review of facility policy, the facility did not ensure a safe,
functional, sanitary and comfortable environment for all residents. This had the potential to affect all 40
residents living in the facility.
Findings include:
Observations were conducted during a tour of the facility with the Administrator on 11/19/24 at 10:15 A.M.
to 11:00 A.M. and revealed the following areas of concern with the physical environment:
•
In the elevator, which was the primary method for residents to get from the resident rooms and common
areas on the second floor to the main floor, the carpet in the elevator was dirty with black, white and brown
stains and the carpet was worn.
•
On the 100 wing there was a buildup of dirt along the baseboards in the hall.
•
In Resident #11 and 12's room there was a ceiling with chipped paint in the bathroom.
•
In Resident #13's room there was a build-up of dirt and debris behind the door, and the inside of the
window jam had built up dirt and dead insects. The register and vents in the room had a heavy build-up of
dust.
•
In Resident #45's room the shower was noted to be cracked at the base with a noted hole in it at the
threshold. The floor in front of the shower was cracked.
•
The hall carpet on the 200 hall was bubbled up in the center in multiple places posing a potential
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366158
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366158
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion Rehabilitation and Nursing Center
13900 Bennett Road
North Royalton, OH 44133
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
for trips and falls due to the carpet not being properly adhered to the floor.
Level of Harm - Minimal harm
or potential for actual harm
•
Residents Affected - Many
In Resident #18 and #17's room chipped and peeling paint on the ceiling was observed, and the paint
behind the entrance door to the room was gouged and scraped. There was visible dirt and dust buildup
behind the entrance door to the room. The door frame was marked with black scuff marks.
•
In Resident #25's room the door jam was rusted with bubbled and peeling paint. The door frame was
marked with black scuff marks.
•
The ceiling between Resident #30 and #31's room had chipped and peeling paint with water stains.
•
The room of Resident #32 was noted to have a visible dirt and debris buildup behind the door. The paint
around the heating unit was chipped, bubbling and peeling. The door frame was marked with black scuff
marks.
The Administrator verified the above findings during the observations on 11/19/24 from 10:15 A.M. to 11:00
A.M.
•
Observation on 11/20/24 at 10:36 A.M. revealed a window in the common area by the nurses station was
broken with plywood covering it where the glass would be in the window. An interview with Licensed
Practical Nurse (LPN) #527 at the time of the observation revealed it was broke about a week ago and had
not been repaired yet.
•
Further observations of the 100 hall on 11/26/24 at 1:40 P.M. revealed multiple areas on the walls of
unpainted white wall patches.
Interview with the Administrator on 11/26/24 at 1:50 P.M. confirmed the above, and stated they are working
on the repairs and the facility was a work in progress.
Review of the resident Concern/Complaint log from 08/01/24 through 11/17/24 revealed multiple complaints
about housekeeping and having rooms cleaned again or mopped again.
Review of the facility policy titled Quality of Life -Homelike Environment revised May 2017 revealed the
facility staff and management shall maximize, to the extent possible, the characteristics of the facility that
reflect a personalized homelike setting. These characteristics include: clean, sanitary, and orderly
environment.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366158
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366158
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion Rehabilitation and Nursing Center
13900 Bennett Road
North Royalton, OH 44133
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
This deficiency represents non-compliance identified during investigation of Complaint Numbers
#OH00159854, #OH00159621, OH00159417, and OH00159566
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366158
If continuation sheet
Page 3 of 3