F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review, policy review and interview, the facility failed to honor Residents #2's
preferences. This affected one of three residents reviewed for transfer assistance. The census was 88.
Findings include:
Review of the medical record for Resident #2 revealed an admission date of 09/29/21 with diagnoses of
multiple sclerosis, B-cell lymphoma, history of falling, seizures, need for personal assistance and major
depressive disorder.
Review of the activities of daily living (ADL) care plan, updated 05/10/22 revealed Resident #2 had an
activities of daily living self-care performance deficit related to disease process. Resident #2 required staff
assistance to complete ADL tasks daily. Resident #2 required extensive by one staff to move between
surfaces daily and as necessary.
Review of the nursing admission/readmission assessment dated [DATE] revealed Resident #2 usually woke
up between 5:00 A.M. and 6:00 A.M.
Review of the Minimum Data Set (MDS) 3.0 annual assessment dated [DATE] revealed Resident #2 was
cognitively intact, required extensive physical assistance of two-person for transferring and utilized a
wheelchair for mobility.
Review of the nutrition/hydration status assessment dated [DATE] revealed Resident #2 fed herself, used a
wheelchair and had meals in the dining room.
Observation on 05/02/23 at 8:48 A.M. revealed Resident #2 was lying in bed, wearing a hospital gown, with
an untouched breakfast tray on her overbed table. Interview, during the observation, with Resident #2
revealed she woke up around 5:30 A.M. and liked to be out of bed by 9:00 A.M. but there were not enough
aides to get her up on time.
Observation on 05/02/23 at 8:50 A.M. revealed Agency State Tested Nurse Aide (STNA) #6 was passing
out breakfast trays while Registered Nurse (RN) #5 was sitting at the nursing station working on the
computer on the Purple unit. Interview, during the observation, with RN #5 revealed Agency STNA #6
arrived late to work at 8:15 A.M. so RN #5 directed STNA #6 to pass breakfast trays then get Resident #2
out of bed. RN #5 stated she was passing medications. RN #5 verified Resident #2 was not out of bed and
verified Resident #2 was supposed to be out of bed before breakfast as she liked to come to the dining
room before breakfast. RN #5 also revealed Resident #2 would always complain that she
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366179
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366179
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solon Pointe at Emerald Ridge
5625 Emerald Ridge Parkway
Solon, OH 44139
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
was not out of bed on time then unable to eat in the dining room. RN #5 said Agency STNA #6's shift began
at 7:00 A.M. and there was not a STNA on the unit with 15 residents from approximately 7:00 A.M. to 8:15
A.M.
Interview on 05/02/23 at 8:55 A.M. with Agency STNA #6 revealed this day was her first time in the facility.
Residents Affected - Few
Observation on 05/02/23 at 8:59 A.M. revealed Resident #2 continued to lay in bed and had eaten her cold
cereal. At 9:02 A.M., STNA #6 entered Resident #2's room and asked RN #5 if she should get Resident #2
up and ready. RN #5 replied, yes and STNA #6 closed the door. At 9:36 A.M., STNA #6 exited Resident
#2's room and Resident #2 was dressed in street clothes, self-propelling into her bathroom.
Review of the facility's Quality of Life - Accommodation of Needs policy revised August 2009 revealed the
resident's individual needs and preferences shall be accommodated to the extent possible, except when the
health and safety of the individual or other residents would be endangered.
This deficiency represents non-compliance investigated under Complaint Number OH00142180.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366179
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366179
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Solon Pointe at Emerald Ridge
5625 Emerald Ridge Parkway
Solon, OH 44139
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview the facility failed to provide timely incontinence care. This affected one resident
(#31) of two observed for incontinence care. The facility census was 88.
Findings include:
Review of Resident #31's medical records revealed an admission date of 01/10/23. Diagnoses included
psoriasis and cellulitis (bacterial skin infection). Review of Resident #31's Minimum Data Set (MDS)
assessment dated [DATE] revealed Resident #31 had intact cognition. Resident #31 required extensive
assistance with toileting and personal hygiene and was incontinent of bowel and bladder. Review of
Resident #31's care plan dated 02/17/23 revealed Resident #31 had self care deficits. Interventions
included staff to provide care daily.
Observation on 05/04/23 at 7:51 A.M. revealed Resident #31's call light was on outside of her room. Upon
entering Resident #31's room a strong pungent odor of urine was noted. Interview with Resident #31 at
time of observation revealed she had been changed the previous evening prior to bedtime. Further
observation revealed Resident #31 had been incontinent of urine with a large visible wet area underneath
of the resident.
Observation of incontinence care for Resident #31 on 05/04/23 at 8:00 A.M. with State Tested Nursing
Assistant (STNA) #105 revealed Resident #31 had been incontinent of a large amount of urine and liquid
stool that had saturated through her incontinence brief and incontinence liner, two bath blankets and onto
her mattress. STNA #105 stated she had started her shift at 7:00 A.M. and had not provided incontinence
care to Resident #31 yet. STNA #105 stated she had not observed an STNA present on the unit when she
arrived and did not know when not Resident #31 had last received incontinence care.
This deficiency represents non-compliance investigated under Complaint Number OH00142180.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366179
If continuation sheet
Page 3 of 3