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Inspection visit

Health inspection

RIVERVIEW POINTE CARE CENTERCMS #3661801 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Residents Affected - Few Based on review of a facility self-reported incident (SRI), review of facility investigation, review of pharmacy packing slips, review of electronic medication storage (Cubex) sign in logs, staff interview, review of the policy, and review of corrective action, the facility failed to ensure controlled substances (narcotics) received in the facility were accurately recorded and stored according to policy. This had the potential to affect 20 of 20 residents who receive narcotics. The facility census was 118. Findings include: Review of a facility self-reported incident report dated 11/03/23, indicated the facility pharmacy notified the facility Director of Nursing (DON) that during a routine audit on 11/03/23, the pharmacist found there were four oxycodone five milligram (mg) tabs and one Ambien five mg tab unaccounted for in the in-house starter kit. The in-house starter kit is in the electronic Cubex (a locked cabinet with individual sections for each medication). The medications (oxycodone and Ambien) were signed for received on the pharmacy manifest on 10/27/23 by Licensed Practical Nurse (LPN) #259. Medications were to be used for facility stock medications. LPN #259 was suspended, and an in-house investigation was completed by DON. On 11/08/23, the investigation was completed. Based on the facility investigation, the facility was unable to substantiate that misappropriation occurred. Review of the facility investigation into the incident revealed LPN #259 went to the drug testing center and produced a negative drug screen. LPN #259 signed a statement (reviewed) dated 11/06/23 confirming she worked the night shift on 10/26/23 through 10/27/23. The statement stated LPN #259 signed for the pharmacy delivery at 2:00 A.M. LPN #259 revealed in the statement that she did not witness any ambien or oxycodone in the delivery and did not recall seeing any packets or cards with those specific medications. Three additional nurses who worked the night shift on 10/26/23 through 10/27/23 (LPN #229, #247, and #213) were also interviewed and made written statements revealing they also did not see the medication. The emergency supply of controlled substances was audited by the DON, and none were missing. Select residents were interviewed in regard to their experience receiving proper medication and timely medication, no unique findings were noted. Pharmacy noted they reported the missing medications to the pharmacy board. Review of the summary of investigation indicated the allegation of misappropriation was unsubstantiated. Review of the pharmacy packing slip included facility name and dated 10/26/23. The pharmacy packing slip also included Cubex four oxycodone tab five mg and one zolpidem (ambien) five mg. Below the (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 366180 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366180 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/21/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riverview Pointe Care Center 9027 Columbia Road Olmsted Falls, OH 44138 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm named medications was a statement that read: By signing below you acknowledge that the items above have been received. Below the stated statement was LPN #259's signature. Review of the Cubex medication sign in form dated 10/27/23 revealed the Ambien five mg one tab and the oxycodone five mg four tabs were not signed into the Cubex system. Residents Affected - Few Interview on 11/21/23 at 1:21 P.M., with DON, revealed on 10/27/23 at 2:00 A.M., LPN #259 received a delivery from pharmacy. There were multiple medications including narcotics that were delivered. LPN #259 took the medications delivered and placed them in her medication cart. Once LPN #259 had opened the bag of narcotics, she did not recall seeing the ambien or oxycodone. There were multiple medications including additional narcotics that were accounted for. The facility had no further incidents of missing medications including narcotics. Review of the policy titled; Controlled Substances dated 06/21/17, revealed all controlled medications are delivered to the facility in tamper evident packaging. The authorized individual receiving the medication must verify the contents, quantity, and sign the packaging slip in the presence of the driver. A copy of the packaging slip shall be returned to the pharmacy with the driver. The authorized individual places the new Controlled Drug Receipt/Record/Disposition Form into the logbook. Included are the prescription number, resident's name, and medication for each sheet added or deleted. An authorized individual immediately places the controlled medication into the appropriate storage location. A note at the bottom of the policy in bold print indicated: Note: Controlled Medications must be counted and reconciled with the packing slip, WHILE the driver is present. Discrepancies must be reported to the Pharmacy immediately by phone. As a result of the incident, the facility took the following actions to correct the deficient practice by 11/08/23: • On 11/03/23, immediate removal of LPN #259 from the schedule until the investigation was completed. • On 11/03/23, LPN #259 received training by the DON on Pharmacy chain of custody procedures. If medications did not match the manifest, immediately notify the pharmacy and DON. Immediately stock all narcotic medications into proper storage (cubex or narcotic drawer) upon receipt. • On 11/03/23, residents utilizing narcotics were interviewed and had no concerns related to medications. • On 11/03/23, All nurses in the facility were in-service on the Facility Receipt of Controlled Substance: Chain of Custody Process, by DON. • (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366180 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366180 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/21/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riverview Pointe Care Center 9027 Columbia Road Olmsted Falls, OH 44138 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm On 11/05/23, A controlled substance chain of custody audit was initiated by the DON, on three random residents weekly for two weeks and results will be reported to the Interdisciplinary Team. Review of 11/12/23 and 11/19/23 audits revealed no concerns. • Residents Affected - Few On 11/06/23, three additional LPN's who worked the night shift on 10/26/23-10/27/23 were interviewed and were not aware of any delivered oxycodone or Ambien. • On 11/08/23, the facility completed investigation of misappropriation. • Interview on 11/21/23 between 11:45 A.M. and 11:55 A.M., with Registered Nurse (RN) #304, LPN #282 and #345 verified they received training on 11/03/23 regarding receipt and processing controlled drugs. RN #304, LPN #282 and #345 were able to state the correct process. • Review of three (#86, #71, and #100) sampled resident's medical records, who receive narcotics revealed no concern with having narcotics available and receiving them. • Review of narcotic logs compared to narcotics in cart revealed no discrepancies on 11/21/23. This deficiency was an incidental finding representing noncompliance while investigating Master Complaint Number OH00147905, and Complaint Number OH00147853 and OH00147845. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366180 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2023 survey of RIVERVIEW POINTE CARE CENTER?

This was a inspection survey of RIVERVIEW POINTE CARE CENTER on November 21, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RIVERVIEW POINTE CARE CENTER on November 21, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.