F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Residents Affected - Few
Based on review of a facility self-reported incident (SRI), review of facility investigation, review of pharmacy
packing slips, review of electronic medication storage (Cubex) sign in logs, staff interview, review of the
policy, and review of corrective action, the facility failed to ensure controlled substances (narcotics) received
in the facility were accurately recorded and stored according to policy. This had the potential to affect 20 of
20 residents who receive narcotics. The facility census was 118.
Findings include:
Review of a facility self-reported incident report dated 11/03/23, indicated the facility pharmacy notified the
facility Director of Nursing (DON) that during a routine audit on 11/03/23, the pharmacist found there were
four oxycodone five milligram (mg) tabs and one Ambien five mg tab unaccounted for in the in-house starter
kit. The in-house starter kit is in the electronic Cubex (a locked cabinet with individual sections for each
medication). The medications (oxycodone and Ambien) were signed for received on the pharmacy manifest
on 10/27/23 by Licensed Practical Nurse (LPN) #259. Medications were to be used for facility stock
medications. LPN #259 was suspended, and an in-house investigation was completed by DON. On
11/08/23, the investigation was completed. Based on the facility investigation, the facility was unable to
substantiate that misappropriation occurred.
Review of the facility investigation into the incident revealed LPN #259 went to the drug testing center and
produced a negative drug screen. LPN #259 signed a statement (reviewed) dated 11/06/23 confirming she
worked the night shift on 10/26/23 through 10/27/23. The statement stated LPN #259 signed for the
pharmacy delivery at 2:00 A.M. LPN #259 revealed in the statement that she did not witness any ambien or
oxycodone in the delivery and did not recall seeing any packets or cards with those specific medications.
Three additional nurses who worked the night shift on 10/26/23 through 10/27/23 (LPN #229, #247, and
#213) were also interviewed and made written statements revealing they also did not see the medication.
The emergency supply of controlled substances was audited by the DON, and none were missing. Select
residents were interviewed in regard to their experience receiving proper medication and timely medication,
no unique findings were noted. Pharmacy noted they reported the missing medications to the pharmacy
board. Review of the summary of investigation indicated the allegation of misappropriation was
unsubstantiated.
Review of the pharmacy packing slip included facility name and dated 10/26/23. The pharmacy packing slip
also included Cubex four oxycodone tab five mg and one zolpidem (ambien) five mg. Below the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366180
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366180
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview Pointe Care Center
9027 Columbia Road
Olmsted Falls, OH 44138
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
named medications was a statement that read: By signing below you acknowledge that the items above
have been received. Below the stated statement was LPN #259's signature.
Review of the Cubex medication sign in form dated 10/27/23 revealed the Ambien five mg one tab and the
oxycodone five mg four tabs were not signed into the Cubex system.
Residents Affected - Few
Interview on 11/21/23 at 1:21 P.M., with DON, revealed on 10/27/23 at 2:00 A.M., LPN #259 received a
delivery from pharmacy. There were multiple medications including narcotics that were delivered. LPN #259
took the medications delivered and placed them in her medication cart. Once LPN #259 had opened the
bag of narcotics, she did not recall seeing the ambien or oxycodone. There were multiple medications
including additional narcotics that were accounted for. The facility had no further incidents of missing
medications including narcotics.
Review of the policy titled; Controlled Substances dated 06/21/17, revealed all controlled medications are
delivered to the facility in tamper evident packaging. The authorized individual receiving the medication
must verify the contents, quantity, and sign the packaging slip in the presence of the driver. A copy of the
packaging slip shall be returned to the pharmacy with the driver. The authorized individual places the new
Controlled Drug Receipt/Record/Disposition Form into the logbook. Included are the prescription number,
resident's name, and medication for each sheet added or deleted. An authorized individual immediately
places the controlled medication into the appropriate storage location. A note at the bottom of the policy in
bold print indicated: Note: Controlled Medications must be counted and reconciled with the packing slip,
WHILE the driver is present. Discrepancies must be reported to the Pharmacy immediately by phone.
As a result of the incident, the facility took the following actions to correct the deficient practice by 11/08/23:
•
On 11/03/23, immediate removal of LPN #259 from the schedule until the investigation was completed.
•
On 11/03/23, LPN #259 received training by the DON on Pharmacy chain of custody procedures. If
medications did not match the manifest, immediately notify the pharmacy and DON. Immediately stock all
narcotic medications into proper storage (cubex or narcotic drawer) upon receipt.
•
On 11/03/23, residents utilizing narcotics were interviewed and had no concerns related to medications.
•
On 11/03/23, All nurses in the facility were in-service on the Facility Receipt of Controlled Substance: Chain
of Custody Process, by DON.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366180
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366180
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview Pointe Care Center
9027 Columbia Road
Olmsted Falls, OH 44138
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
On 11/05/23, A controlled substance chain of custody audit was initiated by the DON, on three random
residents weekly for two weeks and results will be reported to the Interdisciplinary Team. Review of
11/12/23 and 11/19/23 audits revealed no concerns.
•
Residents Affected - Few
On 11/06/23, three additional LPN's who worked the night shift on 10/26/23-10/27/23 were interviewed and
were not aware of any delivered oxycodone or Ambien.
•
On 11/08/23, the facility completed investigation of misappropriation.
•
Interview on 11/21/23 between 11:45 A.M. and 11:55 A.M., with Registered Nurse (RN) #304, LPN #282
and #345 verified they received training on 11/03/23 regarding receipt and processing controlled drugs. RN
#304, LPN #282 and #345 were able to state the correct process.
•
Review of three (#86, #71, and #100) sampled resident's medical records, who receive narcotics revealed
no concern with having narcotics available and receiving them.
•
Review of narcotic logs compared to narcotics in cart revealed no discrepancies on 11/21/23.
This deficiency was an incidental finding representing noncompliance while investigating Master Complaint
Number OH00147905, and Complaint Number OH00147853 and OH00147845.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366180
If continuation sheet
Page 3 of 3