F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observation and interview, the facility failed to ensure orders for splints were
obtained for Resident #107, who was known to have impairments of range of motion (ROM) to bilateral
upper extremities. This affected one (Resident #107) of two residents reviewed for positioning and mobility.
The facility census was 115. Findings include:Review of the medical record for Resident #107 revealed an
admission date of 04/28/24 with diagnoses including Multiple Sclerosis (MS), contracture of unspecified
joint, and restless legs syndrome. Review of the care plan dated 01/02/25 revealed Resident #107 may
require assistance with activities of daily living (ADL) related to disease process and condition including
MS. Interventions included to provide necessary adaptive equipment to meet daily needs, half side rail for
bed mobility, total assistance for ADL, mechanical lift for transfers, and notify therapy of any declines in
condition. There was no plan of care to directly address limitations of ROM or hand splints. Review of the
Occupational Therapy (OT) Evaluation and Plan of Treatment dated 06/05/25 revealed Resident #107 had
bilateral upper extremity contractures, was dependent on staff or all ADL, and had diagnosis of progressive
MS. Resident #107 had ROM impairments of bilateral elbows, wrist, and fingers. Resident #107 was noted
to have impairments of dexterity, fine motor coordination, mobility and strength limitations which resulted in
limitations in areas of self-care and general tasks. OT services to develop and instruct on adaptation
techniques, compensatory strategies, facilitate independence with ADL, and assess safety with adaptive
equipment. It was recommended Resident #107 wear a palmar guard and to further assess, order, and
fabricate other splints. Review of the OT Treatment Encounter Notes from 06/05/25 to 06/18/25 revealed
Resident #107 was educated on adaptive equipment to increase independence. Resident #107 practiced
ROM techniques with therapy. Review of the OT Discharge summary dated [DATE] revealed Resident #107
was dependent for grasping and holding items. Resident #107 was agreeable to ROM and acquiring
adaptive equipment. The adaptive equipment was not specified. It was noted Resident #107's prognosis
was good with consistent staff follow-through. Review of the progress notes from June 2025 to September
2025 revealed no evidence of application of hand splints, refusals of such splints, or contraindications to
hand splints. Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed
Resident #107 had intact cognition with no noted behaviors. Resident #107 had ROM impairments to
bilateral upper and lower extremities. Resident #107 was dependent on staff for ADL. Review of the
Medication Administration Record (MAR) and Treatment Administration Record (TAR) for August 2025 and
September 2025 revealed no evidence of staff applying hand braces to Resident #107 or refusals of such
splints. Observation and interview on 09/16/25 at 9:08 A.M. with Resident #107 revealed she reported she
felt her arms and hands were more contracted from the last time she received therapy services. Resident
#107 reported her hands hurt, and she tried to stretch them herself. Resident #107 stated she had two
hand braces that she would have to ask staff to put on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366180
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366180
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview Pointe Care Center
9027 Columbia Road
Olmsted Falls, OH 44138
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
her. At the time of interview, Resident #107's left arm was bent at the elbow and brought up to her chest
under her neck. Resident #107's hands were visibly contracted. Resident #107's hand splints were hanging
on the bed rail. Review of the physician's orders on 09/17/25 revealed there was no evidence of physician's
order for hand splints. Interview on 09/18/25 at 7:53 A.M. with Licensed Practical Nurse (LPN) #800
revealed Resident #107 did have ROM issues with her hands. LPN #800 indicated Resident #107 was able
to use her right hand more than the left. LPN #800 confirmed Resident #107 had hand splints. LPN #800
indicated staff always offered the hand splints; however, at times, Resident #107 would refuse them. LPN
#800 reviewed the physician's orders and verified there was no order for hand splints for Resident #107.
Interview on 09/18/25 at 10:51 A.M. with Rehab Director #957 confirmed Resident #107 had been working
with therapy on use of hand splints. Rehab Director #957 indicated there was not a discharge order written
for hand splints. Rehab Director #957 indicated the hand splints already had Resident #107's name on
them, so they left them in her room. Rehab Director #957 indicated there would be no harm caused to
Resident #107 by wearing the splints. A physician's order was obtained on 09/18/25 for the splints.
Interview on 09/18/25 at 12:58 P.M. with the Director of Nursing (DON) indicated nursing staff should not be
applying hand splints without a physician's order. The DON indicated there were no contraindications to the
hand splints for Resident #107. Interview on 09/18/25 at 1:55 P.M. with the Licensed Nursing Home
Administrator (LNHA) revealed the facility did not have a policy for splints or contracture management.
Event ID:
Facility ID:
366180
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366180
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview Pointe Care Center
9027 Columbia Road
Olmsted Falls, OH 44138
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on kitchen observation, staff interview, review of cleaning schedules and policy review, the facility
failed to maintain a clean and sanitary kitchen area and failed to ensure appropriate storage of food. This
had the potential to affect all residents residing in the facility. The facility did not identify any residents with a
nothing by mouth (NPO) diet order. The facility census was 115. Findings include:Observation of the facility
kitchen on 09/15/25 at 8:15 A.M. revealed inside the walk-in freezer there was a box of brown rice and a
stack of boxes on top of a box of potato pancakes on the floor. There was also a box of chicken tenders left
open to air. Observation inside the walk-in refrigerator revealed half of a pork loin wrapped in plastic wrap
resting on top of a container of watermelon chunks also covered in plastic wrap. The pork loin was
observed to have released blood and juices onto the container of watermelon. The pork loin was not
labeled or dated. There was a spill on the floor of the walk-in refrigerator that appeared to be a clear liquid.
There were also several plastic lids and various debris on the floor of the walk-in refrigerator. Observation
of a preparation table next to the ice machine revealed a can opener with dried spills on the table.
Throughout the kitchen there were various food debris and splatters on food prep tables and equipment.
Observation of the preparation sinks across from the ice machine revealed various food debris left in the
sink. Observation of dish machine area revealed various food debris and splatter on walls and equipment.
The flooring throughout the kitchen was sticky with various food debris and crumbs. The flooring was a light
gray color with significant dark/black buildup. Observation of deep fryer revealed the oil was dark and
unable to be seen through. There was food debris floating in the oil. There were splatters of oil down front
and sides of the equipment. The floors surrounding the deep fryer were slippery. Observation of equipment
including range, convection oven, fryer, and tilt skillet revealed dried food splatter and debris. The grates of
the range were dark with grease buildup and had various food debris on top. Observation of a reach in
cooler revealed a plastic container with two open packages of Canadian bacon with no label or date and a
half bag of shredded lettuce with no label and date. The lettuce appeared to be rotten and had an odor.
Observation of reach in coolers and freezers throughout the kitchen revealed dried food splatters on the
outside and various food debris inside. The handles were sticky to touch. Observation of the dry storage
room revealed various debris including cardboard pieces and tape on the floor. Findings were verified with
the Licensed Nursing Home Administrator (LNHA) and Diet Tech #879 at the time of the observation. All
findings were verified 09/15/25 by 8:30 A.M. Diet Tech #879 indicated she does monthly sanitation audits
and had identified some kitchen cleanliness concerns in recent months. Review of the facility policy
Dietary/Food Handling dated October 2022 revealed employees shall maintain a clean and sanitary work
environment following manufacturing guidelines and Ohio Food Code. Review of the undated Daily
Cleaning List: Kitchen Cook revealed insides of coolers would be cleaned on Mondays, the tilt skillet and
stove top would be cleaned on Wednesdays, the oven would be cleaned and cooler/freezer would be
organized on Thursdays, the fryer and sinks would be cleaned on Fridays, the flat top grill would be cleaned
on Saturdays, and labeling and dating in coolers and sweeping/mopping floors on Sundays.
Event ID:
Facility ID:
366180
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366180
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverview Pointe Care Center
9027 Columbia Road
Olmsted Falls, OH 44138
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interview and review of the facility policy, the facility failed to maintain infection control
practices during meal service. This affected five (Residents #28, #32, #67, #03 and #15) had the potential
to affect 13 additional (Residents #08, #14, #37, #48, #51, #66, #68, #78, #84, #98, #102, #119 and #130)
who received meals from the [NAME] Gardens Hall (KGH) kitchenette. The facility census was 115.
Findings include:Observation on 09/15/25 at 12:12 P.M. revealed Certified Nursing Assistant (CNA) #825
entered Resident #28's room with a lunch meal tray. CNA #825 moved things on the bedside table to make
room for the meal tray. She used Resident #28's facility phone to make an outside call for Resident #28.
CNA #825 then used the bed remote to elevate the head of the bed. CNA #825 then cut Resident #28's
food and left the room. At 12:15 P.M., CNA #825 went to the kitchenette on KGH and got another tray
without cleansing her hands. She got a meal tray for Resident #32 and took it to her room. Before setting
the tray on the bedside table, CNA #825 moved a cup of water. CNA #825 then set the tray down, opened
all the containers then cut Resident #32's food. CNA #825 left the room and went to the KGH kitchenette
where she washed her hands before getting a new meal tray. CNA #825 took the new meal tray to Resident
#67's room. After setting the meal tray on the bedside table, CNA #825 cut her food and opened a can of
soda, left the room and returned to the KGH kitchenette. CNA #825 did not wash her hands. In the
kitchenette on KGH, she got a cup and filled it with coffee and cream then got the next meal tray and took it
to Resident #03. CNA #825 put a clothing protector on him and opened all the lids on his food, cut his food
and buttered the roll. She shut his door per his request. CNA #825 washed her hands in the KGH
kitchenette. She obtained a cup of hot tea and honey then got a new meal tray. She took the meal tray to
Resident #15. Before setting the meal tray down, CNA #825 moved eyeglasses and a drink then pulled
Resident #15 up in bed by pulling on the pad under her standing at the head of the bed. CNA #825 used
the remote to raise the head of the bed and applied a clothing protector. CNA #825 opened all the lids on
her food containers then cut up her food. In the KGH kitchenette CNA #825 washed her hands. Interview on
09/15/25 at 12:32 P.M. CNA #825 was asked when she cleanses her hands when passing meal trays, she
replied, after every third resident. She verified she did not cleanse her hands after every resident. Review of
the facility policy, Infection Prevention and Control Program (IPCP), dated 11/28/17, revealed the hand
hygiene protocol required staff to perform hand hygiene between resident contacts and per facility's
established hand hygiene procedure.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366180
If continuation sheet
Page 4 of 4