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Inspection visit

Health inspection

GRAND RAPIDS CARE CENTERCMS #3661813 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, review of the facility's policy, observation and staff and resident interviews, the facility failed to ensure the resident's choices were honored. This affected two residents (#23 and #29) of three residents reviewed for choices. The facility census was 32. Findings include: 1. Review of the medical record for Resident #23 revealed the resident was admitted to the facility on [DATE]. Diagnoses included abnormal gait, amnesia, Parkinson's disease, neuropathy, sleep disorder, dementia and metabolic encephalopathy. Review of the annual Minimum Data Set (MDS) 3.0 assessment, dated 12/13/19, revealed the resident had moderate cognitive deficits. The assessment further revealed the resident required extensive assistance with bed mobility, transfer, dressing, toileting and personal hygiene. It further revealed it was very important to the resident to choose their own bedtime. Review of an All About Me assessment, dated 01/18/20, revealed the resident's preferred wake up time was between 5:00 A.M. and 7:00 A.M. Observation of Resident #23 on 01/28/20 at 5:05 A.M. revealed the resident was in bed with her top on. Interview with Resident #23 on 01/27/20 at 4:10 P.M. revealed she did not like the staff getting her up so early in the mornings and did not understand why they were doing it. She stated some days the State Tested Nursing Assistants (STNA) got her up by 4:30 A.M. She further stated they would get her washed up and dressed from the waist up. Resident #23 further stated some days the staff would put her back into bed and other days she was left up in her wheelchair and then sit there until breakfast which was after 8:00 A.M. She stated she would like to get up around 7:00 A.M. or 7:30 A.M. and has talked to the staff about this but it does not change. She further stated the staff told her they had to start their routine early to get it all done. She further stated some days they even changed the beds that early. Interview with STNA #120 on 01/28/20 at 5:45 A.M. verified they get Resident #23 up early. The STNA stated the resident was on the get up list for night shift so they were to get her washed up and get her top half dressed. She stated the resident did not want her pants back on when she laid back down. She further stated sometimes they had to lay her back down because she did not want to stay up. She verified today the resident was woke up at 5:30 A.M. and washed up completely, had her teeth (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 366181 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366181 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Grand Rapids Care Center 24201 W 3rd St Grand Rapids, OH 43522 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few brushed, shirt put on and was laid back down. She stated the resident did not want to stay up. STNA #120 further verified the resident had told her she did not want to get up that early and she put in on her daily report, but she could not change the facility's get up list and had been told the residents on the list had to get up. Interview with STNA #100 on 01/28/20 at 6:15 A.M. revealed the residents were to get up at night when they were on the night shift per the facility's get up list. She stated she started getting residents up for the day at 3:30 A.M. and had assisted STNA #120 with Resident #23 at 5:30 A.M. She verified the resident did not like getting up at that time but they let her go back to bed. She further verified the resident did not want to get up on 01/28/20 when they got her up but they had to do it anyway. Interview with Registered Nurse #210 on 01/28/20 at 6:20 A.M. revealed STNAs started getting residents up around 4:30 A.M. She verified she was aware Resident #23 really did not want to get up early but since she was on the facility's get up list, so the STNAs got her up. Interview with STNA #110 on 01/28/20 at 9:35 A.M. revealed Resident #23 was still in bed at 9:35 A.M. because she said she was woke up too early. Interview with the Director of Nursing on 01/28/20 at 6:48 A.M. revealed there was a list of residents who were to be got up by the night shift. She stated the residents on that list were there by their choice. She stated she had not been informed staff were getting residents up who did not want up and that if a resident did not want to get up early they should not be made to do so. Review of the facility's 6 P.M. to 6 A.M. Get Up List, dated 01/14/20, revealed the resident was on the list to be got up, washed, dressed, [NAME] hose applied and left in bed. 11 residents were on the facility's get up list. It further revealed residents who were placed in the wheelchair or chair were not to be gotten up until at least 5:30 A.M. unless they specified otherwise. 2. Review of the medical record for Resident #29 revealed the resident was admitted to the facility on [DATE]. Diagnoses included chronic peripheral venous insufficiency, atrial fibrillation, heart failure, lack of coordination, muscle weakness, heart failure, peripheral vascular disease and a non-pressure chronic ulcer of left ankle. Review of a quarterly MDS 3.0 assessment, dated 12/27/19, revealed the resident had no cognitive deficits or rejection of care. The resident required extensive assistance with bed mobility, transfers, dressing, toileting and limited assistance with personal hygiene. The resident was receiving hospice services. Review of a Certified Nurse Practitioner note, dated 01/21/20, revealed the resident informed her she was upset that she was woken up at 4:00 A.M. for the last couple mornings and did not understand why. Observation of Resident #29 on 01/28/20 at 5:00 A.M. revealed the resident was lying in bed, with a new top on from yesterday's observation. Interview with Resident #29 on 01/27/20 at 4:26 P.M. revealed she was upset staff got her up around 4:00 A.M. most mornings. She stated she then had to sit in her wheelchair and wait. She stated she had asked staff not to get her up until 7:30 A.M. but the staff told her they had to start early to (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366181 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366181 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Grand Rapids Care Center 24201 W 3rd St Grand Rapids, OH 43522 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few get all their work done. She stated she gets tired and weak through the day and does not want to get up that early. Further interview with Resident #29 on 01/28/20 at 8:00 A.M. revealed staff came in today and got her up around 4:30 A.M., got her washed up, teeth brushed and her shirt changed and she did not want to get up at that time. Interview with STNA #120 on 01/28/20 at 5:45 A.M. verified they get Resident #29 up early. The STNA stated the resident was on the facility's get up list for night shift so they were to get her washed up and get her top half dressed. She stated the resident did not want her pants back on when she laid back down. She further stated sometimes they had to lay her back down because she did not want to stay up. She verified today the resident was woken up at 4:45 A.M. and washed up completely, had her teeth brushed, shirt put on and was laid back down. She stated the resident did not want to stay up. STNA #120 further verified the resident had told her she did not want to get up that early and she put in on her daily report, but she could not change the facility's get up list and had been told the residents on the list had to get up. Interview with STNA #100 on 01/28/20 at 6:15 A.M. revealed the residents were got up at night when they were on the night shift get up list. She stated she would get the resident washed up and half dressed and also put on her compression hose and brush her teeth. The STNA stated it was usually before 5:00 A.M. when she got to this resident. She further stated the resident had told her she did not want to get up when she approached her but she was on the facility's get up list and they had to do it anyway. She stated the resident did not like getting up that early but they let her go back to bed. Interview with Registered Nurse #210 on 01/28/20 at 6:20 A.M. revealed STNAs started getting residents up around 4:30 A.M. She verified she was aware Resident #29 really did not want to get up early but since she was on the get up list, the STNAs got her up. Review of the facility's 6 P.M. to 6 A.M. Get Up List, dated 01/14/20, revealed the resident was on the list to be gotten up, washed, dressed, [NAME] hose applied and left in bed. Review of the facility's policy titled Resident Rights and Facility Responsibilities, dated 11/2018, revealed it was the facility's policy to abide by all resident rights. It revealed the resident had a right to a dignified existence and self-determination. It further revealed each resident was to be treated with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. It revealed the resident had the right to choose activities and schedules, including sleeping and wake up times. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366181 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366181 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Grand Rapids Care Center 24201 W 3rd St Grand Rapids, OH 43522 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Based on observation, resident representative interview, and staff interviews, the facility failed to maintain a clean and sanitary environment. This affected one (#131) of 17 residents reviewed for a sanitary environment. The facility census was 32. Findings include: Review of the medical record for the Resident #131 revealed an admission date of 01/09/20. Diagnoses included muscle weakness, anxiety disorder, anemia, repeated falls and type two diabetes. Review of the five-day Minimum Data Set (MDS) assessment, dated 01/14/20, revealed the resident's cognition was intact and had no behaviors. The resident extensive assist of two persons for toileting and was occasionally incontinent of urine and always continent of bowel. Interview on 01/27/20 at 04:45 P.M. with the resident's representative revealed Resident #131 had a bedside commode because the bathroom toilet was clogged for awhile. The representative revealed the toilet has never flushed after the bedside commode was emptied into it, and the bathroom always smells of urine and feces. Observation on 01/28/20 at 11:11 A.M. of Resident #131 and her room revealed she was in the room sitting in her wheelchair. The bathroom revealed an odor of urine and feces. The toilet revealed an excessive amount of stool in the commode. The bedside commode had not been emptied and contained urine. Observation and interview on 01/28/20 at 11:14 A.M. with the Activities Director (AD) #300 confirmed the toilet was not flushed and revealed the aids were to flush when they empty the bedside commode. The AD #300 confirmed the bedside commode had not been emptied and contained urine. The AD #300 confirmed that even after she flushed the toilet, feces remained in the toilet and did not flush completely. Interview on 01/28/20 at 11:16 A.M. with STNA #110 revealed the STNAs were to empty and clean the bedside commode each time it was used. The STNA stated the toilet would not flush earlier and it has been an ongoing issue for a long time. Interview on 01/28/20 at 12:42 P.M. with the Maintenance Director (MD) #500 revealed he was not aware of an issue with the Resident #131's toilet. The MD denied the staff had ever complained the need for maintenance for Resident #131's toilet. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366181 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366181 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/30/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Grand Rapids Care Center 24201 W 3rd St Grand Rapids, OH 43522 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on review of the facility's policy, observation and staff interviews, the facility failed to serve a lunch meal in a sanitary manner. This had the potential to affect all 32 of 32 residents who received food from the kitchen. Findings include: Observation of the lunch dining room on 01/27/20 at 12:34 P.M. revealed 23 residents were present in the dining room. Two nursing staff were standing at the counter to receive resident meals. Observation of [NAME] #315 revealed her hands were gloved and she served three residents (#24, #14 and #27) their plates of food. [NAME] #315 served one resident their food and touched the resident on the shoulder with the same gloved hand and repeated this for the second and third resident. After the third resident was served, [NAME] #315 then picked up a resident's coffee mug and took it to the coffee pot to provide the resident with fresh coffee. [NAME] #315 then was observed to touch her hand to her sleeve and adjust the sleeve. She then went back to the serving area and proceeded to serve the remaining four residents with the same gloves. [NAME] #315 then was observed to plate the meal for nine residents who received their meal via the hall cart, again without changing her gloves or washing her hands after contaminating them by touching three residents, a coffee mug and a coffee pot. Interview with Food Service Director #325 on 01/27/20 at 12:43 P.M. revealed [NAME] #315 should not have left the serving area to deliver plates of food to the residents as that was to be completed by nursing staff. Interview with [NAME] #315 on 01/27/20 at 12:46 P.M. verified she should have changed her gloves before she returned to plating the remaining residents' food. Review of the facility's policy titled Sanitation and Infection Control, dated 05/24/18, revealed gloves were to be used for single use and were to be changed once they were contaminated. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366181 If continuation sheet Page 5 of 5

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0812GeneralS&S Fpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0561GeneralS&S Dpotential for harm

    F561 - Self-determination

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • 0584GeneralS&S Dpotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2020 survey of GRAND RAPIDS CARE CENTER?

This was a inspection survey of GRAND RAPIDS CARE CENTER on January 30, 2020. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at GRAND RAPIDS CARE CENTER on January 30, 2020?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordanc..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.