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Inspection visit

Inspection

LUTHERAN VILLAGE AT WOLFCREEKCMS #3661927 citations on this visit
7 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 7 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and staff interview, the facility failed to ensure residents were equipped with appropriately assessed wheelchairs. This affected one (Resident #44) of 26 residents reviewed for the provision of assistive devices. The facility census was 107. Residents Affected - Few Findings include: Resident #44 admitted to the facility on [DATE] with the diagnoses including, multiple sclerosis, hypertension, pulmonary hypertension, osteoarthritis, asthma, morbid obesity, and vitamin D deficiency. According to the Minimum Data Set (MDS) assessment dated [DATE] identified the resident as alert and oriented. The resident required extensive physical assistance of one staff for the completion of activities of daily living, and utilized a wheelchair for mobility. Review of the care plan for potential for falls related to impaired balance during transition, dated 10/29/19, revealed an intervention to encourage the use of a wheelchair and refer to the basic needs and preferences care plan for mobility assistance needs. On 10/29/19, a plan of care was initiated to address the risk for impaired skin integrity related to restricted mobility, multiple sclerosis, and confined to a bed/chair majority of time. Interventions included the use of a pressure reducing cushion. During observation on 12/10/19 at 8:02 A.M., Resident #44 was in the main dining room sitting at a table. No cushion was observed to the seat. Further observation located the wheelchair seat cushion in the residents room. At 10:45 A.M. the resident was propelling herself in the hall without a wheelchair cushion in place. During interview on 12/10/19 at 1:30 P.M. Resident #44 stated she removes the cushion from the wheelchair because her feet won't reach the floor when the cushion is in place. The resident also indicated the width of the chair was narrow and this made it difficult to access the wheels to propel herself. During interview on 12/11/19 at 8:10 A.M., the Director of Nursing (DON) verified the resident's wheelchair was not an appropriate fit and that the resident was removing the seat cushion to propel herself. The DON was unable to provide documentation indicating an assessment was completed to address the current fit of the wheelchair. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 7 Event ID: 366192 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and policy review, the facility failed to ensure residents who required staff assistance with transfer had their choice of rising time respected. This affected two (Residents #92 and #71) of three residents reviewed for choices. The facility census was 107. Findings Include: 1. Review of Resident #92's medical record revealed an admission date of 08/16/17. Review of Resident #92's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. She required extensive assistance with bed mobility, transfer, locomotion, dressing, toilet use, and personal hygiene. Review of Resident #92's care plan revised 12/04/19 revealed supports and interventions for self-care deficit. Resident #92's preferences included needing one to two person physical assistance with transferring, and dressing. The goal for Resident #92's preferences stated her basic care needs would be met and Resident #92's preferences for her daily routine would be honored. During observation on 12/09/19 at 10:10 A.M., Resident #92's call light on. At 10:53 A.M., the call light was still on. During interview on 12/09/19 at 10:53 A.M., Resident #92 stated she was not able to get up on her own and had put her call light on at 10:00 A.M. to get up, dressed, and ready for the day. She stated no one had come to help her get up and she was upset they were making her lie in bed. She stated it happened often where the aides didn't get her up when she wanted to get up. She thought there was enough staff, but they just did things when they wanted to and not when she wanted. During interview on 12/09/19 at 10:55 A.M., Occupational Therapist (OT) #300 stated the resident's call light had been on and she too was looking for a State Tested Nursing Assistant (STNA) to assist with a resident. During observation on 12/09/19 at 11:10 A.M., Registered Nurse (RN) #350 entered Resident #92's room and turned off her call light. RN #350 did not assist Resident #92 out of bed and went back to passing medications. During interview on 12/09/19 at 11:13 A.M., RN #350 verified Resident #92 was still in bed and had wanted to get up for some time now. RN #350 stated she asked a STNA about this and was informed Resident #92's STNA was on break. The STNA reported to RN #350 Resident #92 would be gotten up when the assigned STNA came back from break. During observation at 11:32 A.M., Resident #92 dressed and out of bed. During interview on 12/10/19 at 8:12 A.M., STNA #280 revealed Resident #92 was able to make her needs known, used her call light, and she was cooperative with care. STNA #280 reported Resident #92 liked to be up by 10:00 A.M. STNA #280 reported Resident #92 was a one assist for transfer and was not able to get up and out of bed on her own. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366192 If continuation sheet Page 2 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561 2. Review of Resident #71's medical record revealed an admission date of 05/03/19. Level of Harm - Minimal harm or potential for actual harm Review of Resident #71's MDS assessment dated [DATE] revealed the resident was alert and oriented. She required extensive assistance with bed mobility, transfer, locomotion, dressing, toilet use, and personal hygiene. Residents Affected - Few Review of Resident #71's care plan revised 11/25/19 revealed supports and interventions for self-care deficit and preferences for daily routine. Resident #71's goal for preferences stated basic care needs will be met and my preferences will be honored. During observation on 12/09/19 at 10:12 A.M., Resident #71's call light was on. At 10:54 A.M., the resident's call light was still on. During observation on 12/09/19 at 10:56 A.M., RN #350 went into Resident #71's room and turned the call light off. RN #350 came right back out. During interview on 12/09/19 at 10:56 A.M. Resident #71 stated she was supposed to be in therapy at 11:00 A.M. and no one had been in to get her up and out of bed. She stated staff would turn her light off and not help her so she would put it back on again. She said she only needed the help of one staff to get up, but she was not able to get up without help. Resident #71 stated this happened a lot where staff would not get her up when she wanted. During interview on 12/09/19 at 11:05 A.M., OT #300 verified Resident #71 was still in bed and was supposed to be down in therapy and did not know why the resident was not out of bed. OT #300 then assisted Resident #71 with getting dressed and out of bed. During interview on 12/09/19 at 11:13 A.M.,RN #350 verified Resident #71 was not assisted with getting dressed and out of bed as she had wanted. RN #350 stated she asked a STNA and was informed Resident #71's STNA was on break. RN #350 stated Resident #71 would have been gotten up when her STNA came back from break if OT #300 had not assisted. During interview on 12/10/19 at 8:13 A.M., STNA #280 revealed Resident #71 was able to make her needs known, used her call light, and was cooperative with care. STNA #280 Resident #71 required assistance of one staff for transfer and was not able to get up and out of bed on her own. Review of the facility policy titled Self Determination and Participation, dated 11/13/17, revealed the facility was to respect and promote the rights of each resident to exercise his or her autonomy regarding what the resident considers important facets of his or her life. Each resident was entitled to choose activities, schedules, and health care that was consistent with their interests, assessments, and plans of care. The resident shall be encouraged to make choices about the aspects of his or her life in the facility. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366192 If continuation sheet Page 3 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and policy review, the facility failed to ensure a resident with contractures had a splint applied as ordered. This affected one (Resident #64) of one reviewed with contractures. The facility identified two residents with contractures. The facility census was 107. Findings include: Review of Resident #64's medical record revealed an admission date of 02/29/12. Diagnoses included of left hand. Review of Resident #64's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. Review of Resident #64's care plan, revised 11/05/19, revealed supports and interventions for a functional maintenance program as ordered. The resident had a physician order dated 10/02/18 for Resident #64 to wear a left resting hand splint at night as tolerated. During observation on 12/09/19 at 9:36 A.M., Resident #64 was in bed. She had a contracture to her left hand. No splint was in place. During interview on 12/09/19 at 9:38 A.M., Resident #64 stated staff had not been in her room yet to get her dressed and ready for the day. Resident #64 stated she was supposed to wear a splint at night. She needed staff to put the splint on for her, but they had not put her splint on her for a long time. During interview on 12/10/19 at 8:14 A.M. with State Tested Nursing Assistant (STNA) #280 revealed Resident #64 was able to make her needs known and was cooperative with care. STNA #280 reported she was a first shift STNA and in the three months she had worked with Resident #64, she had never seen or removed a hand splint from Resident #64. STNA #280 verified Resident #64 did not have a splint on her left hand the evening prior. During interview on 12/10/19 at 2:59 P.M., STNA #285 revealed she worked second shift and assisted Resident #64 with going to bed at night and was not aware the resident used a hand splint. STNA #185 found the hand splint in the bottom drawer of the resident's dresser. During interview on 12/11/19 at 8:59 A.M., Occupational Therapy Assistant (OTA) #310 revealed Resident #64 was no longer receiving occupational therapy (OT) services. Resident #64 was discharged from OT services related to her left hand contracture on 08/20/18. Discharge instructions indicated a functional maintenance program was established for improved passive range of motion of left hand and resting hand splint. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366192 If continuation sheet Page 4 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692 Provide enough food/fluids to maintain a resident's health. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview, and record review, the facility failed to implement nutrition recommendations following a significant weight loss. This affected one (Resident #17) of four residents reviewed for nutrition. Residents Affected - Few Findings include: Review of the medical record for Resident #17 revealed an admission date of 12/21/18. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was severely cognitively impaired. The resident was identified as requiring supervision, oversight, and setup help with eating. Review of the documented monthly weights for Resident #17 revealed an 11 percent weight loss in one month. The weight obtained on 09/12/19 was 134 pounds. The following month on 10/04/19 the resident weight was 119 pounds. Review of the physician progress note dated 11/14/19 revealed Resident #17 was identified as having an unexplained weight loss since 08/21/19. The recommendations from the physician as a result were weekly weight checks for one month and a dietary consult. During interview on 12/11/19 at 2:15 P.M., Dietary Technician (DT) #250 revealed there was not an order in place this time for a dietary consult for Resident #17 to have a comprehensive evaluation. The last time the resident was seen by the dietician was 10/10/19 and he had not been seen since. She also stated that she would expect a resident to be seen within one week of receiving a physician order for a consult. During interview on 12/11/19 at 2:18 P.M., with the Director of Nursing (DON) confirmed there was never an order placed for Resident #17 to have a dietary consult. She stated usually the physician making the recommendation will tell the nurse about the change so the nurse can place the order. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366192 If continuation sheet Page 5 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. Level of Harm - Minimal harm or potential for actual harm Based on observation, staff interview, resident interview, and record review, the facility failed to ensure fluid restrictions were in place and being monitored. This affected one (Resident #3) reviewed for dialysis. The facility identified three residents who have orders for dialysis treatments and require fluid restrictions. Residents Affected - Few Findings include: Review of Resident #3's medical record revealed an admission date of 03/12/19. Diagnoses included end stage renal disease, renal dialysis dependent, congestive heart failure, and hypertension. Review of the annual comprehensive Minimum Data Set (MDS) assessment, dated 09/04/19, identified the resident as being cognitively intact with no impairments. The resident was also identified as receiving regular dialysis treatments. Review of the physician orders dated 08/29/19 revealed Resident #3 was to be on a fluid restriction of 1500 milliliters (ml) every 24 hours. The restriction breakdown included 480 ml at breakfast, 240 ml at lunch, 240 ml at dinner, and 270 ml with medication passes and snacks twice a day. Review of the care plan dated 09/10/19 revealed the resident receives hemodialysis and has potential for complications. Interventions in place included teaching the resident about monitoring fluids and fluid restriction, and following fluid restrictions as ordered. During observation on 12/10/19 at 3:45 P.M., the resident's water pitcher at the bedside was a one quarter full. The water pitcher was identified to hold approximately 480 ml. Resident #3 revealed in an interview at this time that the pitcher was full this morning and that is how much she drank so far today. State Tested Nursing Aide (STNA) #290 entered the room during this time and refilled the water pitcher. During interview on 12/11/19 at 4:46 P.M., STNA #290 revealed that she was not aware of any fluid or diet restrictions for Resident #3. She stated the resident gets her water pitcher filled the same as the other residents during rounds twice a day. During observation on 12/12/19 at 8:27 A.M., the resident had one 480 ml pitcher filled with ice water, one 240 ml cup of coffee, one 240 ml cup filled with water, and a 120 ml cup filled with water. During interview on 12/12/19 at 8:33 A.M., Resident #3 stated she is aware that she is on some type of fluid restriction but unsure of any specifics. The resident stated she does not keep track of her fluid intake and the nursing staff should be keeping track. She was unsure how much water and other fluids she has been taking in but added the nursing assistants refill her pitchers whenever she asks them to. During interview on 12/12/19 at 8:35 A.M., STNA #290 revealed she had Resident #3 on her assignment sheet for the day. She stated the resident should only be getting fluids with her meal trays and from the nurses during medication passes. She also stated that any intake documentation is the responsibility of the nursing assistants and would be found in the charting. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366192 If continuation sheet Page 6 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366192 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Lutheran Village at Wolfcreek 2001 Perrysburg Holland Road Holland, OH 43528 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete During interview on 12/12/19 at 8:43 A.M., Licensed Practical Nurse (LPN) #275 revealed Resident #3 was on her assignment page for the day. The resident was supposed to be on a fluid restriction but was unsure of the exact parameters. The nurse stated the resident should only be getting drinks on her meal tray and from the nursing staff during a medication pass. She stated it was the responsibility of the STNA to document the amount of fluid the resident takes in each shift and report to the nurse if she has been taking in additional fluid. Event ID: Facility ID: 366192 If continuation sheet Page 7 of 7

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Citations

7 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0211GeneralS&S Dpotential for harm

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

  • 0363GeneralS&S Epotential for harm

    Install corridor and hallway doors that block smoke.

  • 0558GeneralS&S Dpotential for harm

    F558 - The right to reside and receive services in the facility with reasonable

    Reasonably accommodate the needs and preferences of each resident.

  • 0561GeneralS&S Dpotential for harm

    F561 - Self-determination

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • 0688GeneralS&S Dpotential for harm

    F688 - Mobility

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • 0692GeneralS&S Dpotential for harm

    F692 - Assisted nutrition and hydration

    Provide enough food/fluids to maintain a resident's health.

  • 0698GeneralS&S Dpotential for harm

    F698 - Dialysis

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

FAQ · About this visit

Common questions about this visit

What happened during the December 12, 2019 survey of LUTHERAN VILLAGE AT WOLFCREEK?

This was a inspection survey of LUTHERAN VILLAGE AT WOLFCREEK on December 12, 2019. The surveyor cited 7 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at LUTHERAN VILLAGE AT WOLFCREEK on December 12, 2019?

Yes, 7 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Keep aisles, corridors, and exits free of obstruction in case of emergency."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.