F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, staff interview, and policy review, the facility failed to ensure Resident #59 was
treated with respect and dignity. This affected one resident (#59) of nine sampled residents. The facility
census was 118.
Findings include:
Review of the medical record for Resident #59 revealed an initial admission date of 10/28/22 with the
diagnoses including but not limited to early onset Alzheimer's disease, chronic obstructive pulmonary
disease, severe dementia with mood disturbance, psychotic disorder with delusions, major depressive
disorder, hypertension, hyperlipidemia, osteoarthritis, mood disorder, sleep disorders, atrial fibrillation,
anxiety disorder, insomnia, wandering in diseases, hypothyroidism, constipation, sleep apnea and drug
induced secondary Parkinsonism.
Review of the plan of care dated 10/28/22 revealed the resident needed assistance with activities of daily
living due to impaired mobility, weakness, debility, secondary Parkinsonism, dementia, osteoarthritis,
anxiety, depression and psychotic mood disorder. Interventions included resident required staff assistance
with dressing.
Review of the resident's comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the
resident had a severe cognitive deficit.
Review of the resident's monthly physician orders for November 2024 identified orders dated 10/28/22 for
non-skid footwear.
On 11/04/24 at 10:48 A.M., observation of Resident #59 revealed he was wandering behind the memory
care unit nurse's station with one yellow non-skid sock on the right foot and a white low cut sock on the left
foot. Licensed Practical Nurse (LPN) #235 was notified the resident's socks were not matching and of the
same type. LPN #235 took Resident #59 to his room to change his socks.
On 11/04/24 at 10:50 A.M., observation of Resident #59 revealed the resident had a yellow non-skid sock
on his right foot and a navy blue non-skid sock on his left foot. LPN #235 verified the resident was not being
treated in a dignified manner by having mismatched non-skid socks on.
Review of the facility policy titled, Dignity, dated 01/02/24 revealed it is the practice of the facility to protect
and promote resident rights and treat each resident with respect and dignity as well as care for each
resident in a manner and in an environment that maintains or enhances each
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
366201
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366201
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Majestic Care of Whitehall
4805 Langley Avenue
Whitehall, OH 43213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
resident's quality of life by recognizing each resident's individuality.
Level of Harm - Minimal harm
or potential for actual harm
This deficiency represents non-compliance investigated under Complaint Number OH00159215.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366201
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366201
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Majestic Care of Whitehall
4805 Langley Avenue
Whitehall, OH 43213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and policy review, the facility failed to ensure Resident #133's
physician was notified of a blood pressure outside of the physician ordered parameters. This affected one
(Resident #133) of nine sampled residents. The facility census was 118.
Findings include:
Review of the medical record for Resident #133 revealed an initial admission date of 05/31/24 with the
latest readmission of 08/21/24 with the diagnoses including but not limited to end stage renal disease
(ESRD), puncture wound with foreign body of thorax, osteonecrosis of multiple sites, chronic obstructive
pulmonary disease (COPD), stenosis of vascular prosthetic devices, implants and grafts, dependence on
hemodialysis, renal osteodystrophy, chronic kidney disease (CKD), endocarditis, atrial fibrillation, seasonal
allergic rhinitis, bipolar disorder, hypertension, hyperlipidemia, constipation, anemia and nicotine
dependence.
Review of the plan of care dated 06/07/24 revealed the resident was at risk for impaired cardiac output
related to diagnoses anemia, hyperlipidemia, hypertension and hyperlipemia. Interventions included notify
physician or Certified Nurse Practitioner (CNP) of blood pressures greater than 150/90, complete progress
note, vital signs as ordered and indicated, notify physician of abnormalities, observe for signs/symptoms of
cardiac dysfunction, administer medication as ordered, diet as ordered and follow up with cardiologist as
needed/indicated.
Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the
resident had no cognitive deficit.
Review of the resident's monthly physician orders for November 2024 identified orders dated 10/03/24 to
notify physician/Certified Nurse Practitioner (CNP) of blood pressure greater than 150/90, and complete a
follow up progress note.
Review of the resident's blood pressure revealed on 10/27/24 the resident's blood pressure was 161/93, on
10/28/24 the resident's blood pressure was 154/84, on 10/29/24 the resident's blood pressure was 153/92
and on 11/03/24 the resident's blood pressure was 159/87. Further review revealed no notification to the
physician of the blood pressures outside of the physician ordered parameters or a follow up progress note.
On 11/05/24 at 2:10 P.M., interview with the Director of Nursing (DON) verified the resident's physician was
not notified of the blood pressures outside of the physician ordered parameters and a follow up progress
note was not documented in the resident's medical record.
It is the policy of this facility to promptly identify, respond to, and report changes in resident condition to the
resident's physician/Certified Nurse Practitioner (CNP)/Physician Assistant (PA) and resident/resident
representative. A significant change is a major decline or improvement of the resident's status. The nurse
would notify the physician/NP/PA and the resident/resident representative when abnormal labs, weights, or
vital signs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366201
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366201
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Majestic Care of Whitehall
4805 Langley Avenue
Whitehall, OH 43213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review and staff interview, the facility failed to ensure sutures were removed as physician
ordered for Resident #133. This affected one resident (#133) of nine sampled residents. The facility census
was 118.
Residents Affected - Few
Findings Include:
Review of the medical record for Resident #133 revealed an initial admission date of 05/31/24 with the
latest readmission of 08/21/24 with the diagnoses including but not limited to end stage renal disease
(ESRD), puncture wound with foreign body of thorax, osteonecrosis of multiple sites, chronic obstructive
pulmonary disease (COPD), stenosis of vascular prosthetic devices, implants and grafts, dependence on
hemodialysis, renal osteodystrophy, chronic kidney disease (CKD), endocarditis, atrial fibrillation, seasonal
allergic rhinitis, bipolar disorder, hypertension, hyperlipidemia, constipation, anemia and nicotine
dependence.
Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the
resident had no cognitive deficit.
Review of the resident's plan of care dated 10/25/24 revealed the resident has a laceration above his left
eye with sutures in place and the sutures were to be removed in five to seven days. Interventions included
observe for increase in size of bruise or development of new bruising, observe for signs of pain, provide
pain medication as needed, observe resident environment for potential to cause skin trauma, document
abnormal findings and notify physician, keep area clean and dry, observe for symptoms of infections
(redness, drainage, warmth, increased pain), and treatment as ordered.
Review of the medical record revealed the resident's sutures were removed at day 10 instead of the
physician ordered five to seven days.
On 11/05/24 at 2:10 P.M., interview with the Director of Nursing (DON) verified the sutures were removed at
day 10 instead of the physician ordered five to seven days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366201
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366201
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Majestic Care of Whitehall
4805 Langley Avenue
Whitehall, OH 43213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview and facility policy review, the facility failed to maintain appropriate
infection control practices during the administration of eye drops to prevent potential infection. This affected
one resident (#70) of two residents observed for eye drop administration. The facility census was 118.
Residents Affected - Few
Findings Include:
On 11/04/24 at 9:33 A.M., observation of medication administration revealed Licensed Practical Nurse
(LPN) #210 applied (donned) a pair of gloves at the medication administration cart, gathered Resident
#70's medications which included a nasal spray and eye drops and entered the resident's room. The LPN
assisted Resident #70 to take her oral medications. The LPN then used a tissue and wiped the tip of the
Fluticasone 50 micrograms (mcg) nasal spray applicator. The LPN then administered two sprays of the
Fluticasone 50 mcg in each nostril. The LPN using the same gloves administered one eye drop in each of
the resident's eyes. LPN #210 verified the lack of infection control practices by not washing hands and
changing gloves between the Fluticasone 50 mcg nasal spray administration and the artificial tears
administration.
Review of the facility policy titled, Hand Hygiene, dated 01/02/24 revealed all staff will perform proper hand
hygiene procedures to prevent the spread of infection to other personnel, residents or visitors. This applies
to all staff working in all locations of the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366201
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366201
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Majestic Care of Whitehall
4805 Langley Avenue
Whitehall, OH 43213
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation and staff interview, the facility failed to maintain a safe and functional environment
when the transition strips (slim strips fitted at the base of doorways to bridge the gap between different floor
surfaces or levels) were not in place to level the resident room floor and the hallway floor. This had the
potential to affect eight residents (#14, #35, #41, #64 #65, #70, #105, and #115) of 22 residents residing on
the [NAME] hallway. The facility census was 118.
Findings Include:
On 11/04/24 at 9:27 A.M., observations of Resident #14, #35, #41, #64 #65, #70, #105, and #115 rooms
revealed the transition strips were missing in the doorway causing an unleveled surface entering and exiting
the resident rooms.
On 11/06/24 at 12:05 P.M., interview with the Director of Nursing (DON) revealed the facility had removed
carpet and replaced with different floor. The facility provided no additional information as to why the
transition strips were not replaced.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366201
If continuation sheet
Page 6 of 6