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Inspection visit

Inspection

BELLA TERRACE REHABILITATION AND NURSING CENTERCMS #3662071 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Based on medical record review, family interview, staff interview, and facility policy review, the facility failed to timely notify all resident representatives/guardians of a temporary discharge. This affected 61 residents (#83, #84, #85, #82, #87, #86, #62, #51, #55, #56, #6, #88, #29, #12, #63, #50, #73, #3, #28, #20, #75, #89, #61, #46, #90, #24, #32, #34, #35, #52, #15, #22, #23, #68, #91, #2, #76, #16, #36, #69, #39, #33, #7, #78, #60, #4, #5, #17, #13, #11, #79, #19, #14, #43, #41, #42, #8, #57, #92, #40, and #9) of 91 residents residing in the facility at the time of the emergency temporary discharge. Findings Include: Interview with Administrator on 07/30/24 at approximately 10:30 A.M. revealed the facility had an emergency which resulted in the temporary evacuation of all residents beginning on 07/22/24 around 12:30 P.M. due to the electricity to the facility being shut off. The Administrator revealed some of the resident family members/representatives were contact during that time, but the facility was not able to contact all family members/representatives until the next day (07/23/24) due to the facility not having electricity and their inability to charge cell phones and computers. The Administrator revealed staff finished contacting resident representatives and family members the next day after the staff went home and charged all their. The Administrator revealed all residents were transferred to safe places by 11:30 P.M. on 07/22/24. Review of facility medical and notification records revealed the following dates and times the facility first contacted residents/representatives regarding the immediate evacuation of the facility: Resident #83 representative was contacted on 07/23/24 at 9:00 A.M., a voicemail message was left. Resident #84 family was contacted on 07/23/24 at 9:15 A.M., was not able to leave a voicemail message. Resident #85 representative was contacted on 07/23/24 at 10:00 A.M., the phone was disconnected. Resident #82 representative was contacted on 07/23/24 at 10:00 A.M., spoke with the representative. Resident #87 representative was contacted on 07/23/24 at 10:30 A.M., phone was disconnected. Resident #86 emergency contact was contacted on 07/23/24 at 11:00 A.M., phone was disconnected, but her friend was called on 07/23/24 at 11:00 A.M. also and spoke with her. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 366207 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366207 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bella Terrace Rehabilitation and Nursing Center 1520 Hawthorne Avenue Columbus, OH 43203 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Resident #62 family was contacted on 07/23/24 at 11:30 A.M., a voicemail message was left. Level of Harm - Minimal harm or potential for actual harm Resident #51 family was contacted on 07/23/24 at 2:00 P.M., spoke with the family member. Resident #55 family was contacted on 07/23/24 at 2:10 P.M., spoke with the family member. Residents Affected - Some Resident #56 emergency contact was contacted on 07/23/24 at 2:20 P.M., spoke with the contact. Resident #6 family was contacted on 07/23/24 at 4:15 P.M., spoke with family member. Resident #88 family was contacted on 07/23/24 at 2:40 P.M., spoke with family member. Resident #29 family was contacted on 07/23/24 at 11:30 A.M., spoke with family member. Resident #12 representative was contacted on 07/23/24 at 2:00 P.M., spoke with representative. Resident #63 family was contacted on 07/23/24 at 2:20 P.M., spoke with family. Resident #50 family was contacted on 07/23/24 at 2:10 P.M., spoke with family. Resident #73 representative was contacted on 07/23/24 (unknown time), phone was disconnected. Resident #3 family was contacted on 07/23/24 at 2:30 P.M., spoke with family. Resident #28 family was contacted on 07/23/24 at 2:45 P.M., a voicemail message was left. Resident #20 family was contacted on 07/23/24 at 9:00 A.M., spoke with family member. Resident #75 emergency contact was contacted on 07/23/24 (unknown time), the person who answered said it was the wrong number. Resident #89 emergency contact was contacted on 07/23/24 at 12:30 P.M., could not leave a voicemail message. Resident #61 family was contacted on 07/23/24 at 12:00 P.M., spoke with family member. Resident #46 family was contacted on 07/23/24 at 1:45 P.M., spoke with family member. Resident #90 family was contacted on 07/23/24 at 11:345 A.M., a voicemail message was left. Resident #24 representative was contacted on 07/23/24 at 9:15 A.M., a voicemail message was left. Resident #32 family was contacted on 07/23/24 at 4:00 P.M., a voicemail message was left. Resident #34 family was contacted on 07/23/24 at 11:30 A.M., spoke with family member. Resident #35 representative was contacted on 07/23/24 at 11:45 A.M., a voicemail message was left. Resident #52 family was contacted on 07/23/24 at 1:00 P.M., spoke with family member. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366207 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366207 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bella Terrace Rehabilitation and Nursing Center 1520 Hawthorne Avenue Columbus, OH 43203 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Resident #15 representative was contacted on 07/23/24 at 3:30 P.M., spoke with representative. Level of Harm - Minimal harm or potential for actual harm Resident #22 representative was contacted on 07/23/24 at 3:45 P.M., spoke with representative. Resident #23 representative was contacted on 07/23/24 at 3:00 P.M., spoke with representative. Residents Affected - Some Resident #68 guardian was contacted on 07/23/24 at 3:15 P.M., spoke with guardian. Resident #91 guardian was contacted on 07/23/24 at 1:00 P.M., spoke with guardian. Resident #2 representative was contacted on 07/23/24 at 1:15 P.M., spoke with representative. Resident #76 family was contacted on 07/23/24 at 1:30 P.M., spoke with family member. Resident #16 representative was contacted on 07/23/24 at 1:45 P.M., spoke with representative. Resident #36 family was contacted on 07/23/24 at 2:45 P.M., spoke with family member. Resident #69 family was contacted on 07/23/24 at 3:00 P.M., spoke with family member. Resident #39 representative was contacted on 07/23/24 at 3:15 P.M., spoke with representative. Resident #33 family was contacted on 07/23/24 at 3:30 P.M., spoke to family member. Resident #7 representative was contacted on 07/23/24 at 10:30 A.M., spoke with representative. Resident #78 representative was contacted on 07/23/24 at 10:50 A.M., spoke with representative. Resident #60 representative was contacted on 07/23/24 (unknown time), spoke with representative. Resident #4 family was contacted on 07/23/24 at 3:48 P.M., unknown if spoke to family member. Resident #5 representative was contacted on 07/23/24 at 3:49 P.M., unknown if spoke to representative. Resident #17 representative was contacted on 07/23/24 at 3:50 P.M., unknown if spoke to representative. Resident #13 family was contacted on 07/23/24 at 4:12 P.M., unknown if spoke to family member. Resident #11 family was contacted on 07/23/24 at 3:53 P.M., unknown if spoke to family member. Resident #79 family was contacted on 07/23/24 at 4:17 P.M., a voicemail message was left. Resident #19 representative was contacted on 07/23/24 at 4:29 P.M., a voicemail message was left. Resident #14 representative was contacted on 07/23/24 at 4:26 P.M., a voicemail message was left. Resident #43 family was contacted on 07/23/24 at 4:43 P.M., unknown if spoke to family member. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366207 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366207 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bella Terrace Rehabilitation and Nursing Center 1520 Hawthorne Avenue Columbus, OH 43203 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Resident #41 family was contacted on 07/23/24 at 4:48 P.M., unknown if spoke to family member. Level of Harm - Minimal harm or potential for actual harm Resident #42 family was contacted on 07/23/24 at 4:46 P.M., a voicemail message was left. Resident #8 representative was contacted on 07/23/24 at 4:25 P.M., unknown if spoke to representative. Residents Affected - Some Resident #57 representative was contacted on 07/23/24 at 4:30 P.M., unknown if spoke to representative. Resident #92 representative was contacted on 07/23/24 at 4:20 P.M., unknown if spoke to representative. Resident #40 representative was contacted on 07/23/24 at 4:31 P.M., a voicemail message was left. Resident #9 family was contacted on 07/23/24 at 4:52 P.M., unknown if spoke to family member. Interview with Regional Director of Operations #107 on 08/19/24 at 3:45 P.M. revealed the facility had the capability of sending a message to all family members/representatives at one time, similar to what would be used if they had a positive COVID-19 case in the building when they were required to notify all parties about that case. Review of facility Emergency Procedure-Immediate Evacuation policy, dated January 2011, revealed no documentation regarding the processes of notifying family/representatives if the residents have to be evacuated. Review of facility Change in a Resident's Condition or Status policy, dated May 2017, revealed the facility shall promptly notify the resident, his or her attending physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status. Unless otherwise instructed by the resident, a nurse will notify the resident's representative when a decision has been made to discharge the resident from the facility. The nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. This deficiency represents non-compliance investigated under Complaint Number OH00156156. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366207 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0623GeneralS&S Epotential for harm

    F623 - Transfer and discharge-

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

FAQ · About this visit

Common questions about this visit

What happened during the August 20, 2024 survey of BELLA TERRACE REHABILITATION AND NURSING CENTER?

This was a inspection survey of BELLA TERRACE REHABILITATION AND NURSING CENTER on August 20, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at BELLA TERRACE REHABILITATION AND NURSING CENTER on August 20, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before tran..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.