F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interview, and policy review, the facility failed to ensure residents had privacy
during personal care. This affected one of three residents observed for medication administration (Resident
#16). The facility census was 78.
Residents Affected - Few
Findings include:
Observations on 08/15/23 at 7:55 A.M. revealed Licensed Practical Nurse (LPN) #80 to administer a pain
patch for Resident #16. LPN #80 exposed the resident's upper thigh/hip area while she was lying in her bed
and placed the pain patch to the upper thigh area. LPN #80 did not close the door to the room and did not
close the privacy curtain around the bed. Two different staff persons were observed to walk by the door to
the room when the resident was exposed, with the door open.
Interview with LPN #80 on 08/15/23 at 8:10 A.M. confirmed she did not provide privacy for Resident #16
and should have.
The surveyor requested the facility policy on privacy. The Administrator provided a policy dated 10/16 and
titled Resident Rights. It stated residents are entitled to exercise their rights and privileges to the fullest
extent possible. Our facility will make every effort to assist each resident in exercising his/her rights to
assure that the resident is always treated with respect, kindness, and dignity.
Interview with the Administrator on 08/15/23 at 1:50 P.M. revealed that resident rights included the right to
privacy during personal care from staff.
This deficiency represents non-compliance investigated under Complaint Number OH00144985.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366215
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366215
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lanfair Center for Rehab & Nsg Care Inc
1590 Chartwell Street
Lancaster, OH 43130
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on medical record review and staff interview, the facility failed to ensure a resident received
treatment and care as it was ordered by the physician. This affected one of three sampled residents
(Resident #31). The facility census was 78.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #31 revealed an admission date of 06/04/21 and diagnoses
including retention of urine, acute kidney failure, overactive bladder, and urinary tract infections.
Review of a physician appointment communication sheet dated 05/25/23 revealed a physician's order for a
hormone cream (Estradiol) 01%, one half gram at bedtime on Monday, Wednesday, and Friday.
Review of a nurse's progress note on 05/25/23 at 9:17 A.M. revealed Resident #31 returned from
appointment at this time. New order to start resident on Estradiol cream one half gram at bedtime on
Monday, Wednesday, and Friday.
However, review of the May 2023 medication administration record (MAR) revealed no evidence the
hormone cream was given in May 2023.
Record review revealed a physician's order on 06/03/23 by the facility nurse practitioner to start the
hormone cream on 06/04/23. The physician's order included a frequency of once every other day with
special instructions to give at bedtime on Monday, Wednesday, and Friday.
Review of the MAR for June and July 2023 revealed the hormone cream was given every other day, not
Monday, Wednesday, Friday. Every other week the resident received the medication four times per week on
Sunday, Tuesday, Thursday, and Saturday.
A physician's order was then obtained on 08/02/23 to clarify the order and it was set up to be administered
on Monday, Wednesday, and Friday only (according to the original physician's order on 05/25/23).
Interview with the Director of Nursing (DON) on 08/15/23 at 1:30 P.M. revealed Resident #31 went to a
physician who specializes in gynecology and female urology on 05/25/23. He confirmed the order from this
physician for hormone cream was not implemented upon return from the appointment. He confirmed the
resident did not begin receiving the hormone cream until 06/04/23. He stated the facility nurse practitioner
wrote an order for the hormone cream on 06/03/23, but the order was written for every other day and for
Monday, Wednesday, and Friday. He stated the order was not clarified and the hormone cream was given
every other day until 08/02/23. He confirmed that every other week, the resident would have received the
hormone cream four times weekly, instead of three times weekly as originally ordered.
This deficiency represents non-compliance investigated under Complaint Number OH00144985.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366215
If continuation sheet
Page 2 of 2