F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review, review of Centers for Medicare and Medicaid Services (CMS)
guidance and interview, the facility failed to ensure it was administered in a manner which enabled it to use
its resources effectively and efficiently when they did not terminate the use of a temporarily certified Health
Care Isolation Center (HCIC) area per CMS waiver guidelines as required. This affected 11 residents (#13,
#52, #54, #55, #56, #57, #58, #59, #60, #61 and #64) of 11 residents residing in HCIC rooms. The facility
census was 64.
Residents Affected - Some
Findings include:
Review of a facility application and survey history, revealed on 02/01/21, the facility was approved to
operate as a HCIC with an In-House Surge Facility. The location of the HCIC was the first floor, Rooms 111
through 134. The approval allowed a surge in capacity of 24 for the facility to operate 128 certified beds.
Review of CMS MEMO, QSO-22-15-NH & NLTC & LSC, dated 04/07/22 and revised 08/29/22, revealed the
following Emergency Declaration Blanket Waivers for Various Provider-Types Ending 60 Days from
Publication of this Memorandum included: Physical Environment for SNF/NFs - CMS waived requirements
to temporarily allow for rooms in a long-term care facility not normally used as a resident's room, to be used
to accommodate beds and residents for resident care in emergencies and situations needed to help with
surge capacity. Certain conditions of participation and certification requirements for opening a NF if the
state determines there is a need to quickly stand up a temporary COVID-19 isolation and treatment
location. Requirements to temporarily allow for rooms in long-term care facility not normally used as a
resident's room, to be used to accommodate beds and residents for resident care in emergencies and
situations needed to help with surge capacity.
Review of an Enhanced Information Dissemination Collection (EIDC) electronic reporting system Memo,
dated 05/09/22, revealed facilities with Health Care Isolation Centers (HCIC) were further informed of the
reference to end COVID-19 Emergency Declaration Blanket Waivers and HCIC Program. CMS waived
requirements to allow for a non-SNF building to be temporarily certified and available for use by a SNF in
the event there were needs for isolation processes for COVID-19 positive residents. The memo included
this may not have been feasible in the existing SNF structure to ensure care and services during treatment
for COVID-19, provided that the state approved the location as one that sufficiently addresses the safety
and comfort for patients and staff. The waiver also included the requirements to temporarily allow for rooms
in a long-term care facility not normally used as a resident's room to be used to accommodate beds and
residents for resident care in emergencies and situations needed to help with surge capacity.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366222
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Falls Village Skilled Nursing & Rehabilitation
330 Broadway East
Cuyahoga Falls, OH 44221
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Per the CMS MEMO, QSO-22-15-NH & NLTC & LSC, dated 04/07/22, the above-mentioned waivers for
HCIC and in-house surge facilities were ending 60 days from the date of the CMS memo. Therefore,
effective Tuesday, 06/07/22, all SNF that were approved to be a HCIC and utilize certified space outside of
the SNF (i.e. in a licensed residential care facility or in a building separate from the SNF), as well as any
SNF that surged its certified capacity beyond its existing license and certified capacity, would need to
terminate providing care within its HCIC or in-house surge facility effective 06/07/22.
Effective 06/07/22, approved HCIC providers must cease billing for enhanced reimbursement for HCIC
isolation and quarantine services and would resume billing using usual and customary Medicaid NF service
codes. Any claims inappropriately billed for HCIC services after this service date would be denied or
payments recouped.
Review of the facility census dated 05/10/23 revealed 11 residents, Resident #13, Resident #52, Resident
#54, Resident #55, Resident #56, Resident #57, Resident #58, Resident #59, Resident #60, Resident #61
and Resident #64 resided in Rooms 111 through 134.
Observation on 05/10/23 at 7:57 A.M. revealed residents were residing on the first floor, including the above
residents who were residing in Rooms 111 through 134.
Interview on 05/10/23 at 10:25 A.M. with the Administrator confirmed the facility had a HCIC unit located
with Rooms 111-134 with 11 residents currently residing in those rooms. The Administrator revealed it was
his understanding the facility had until the end of the Public Health Emergency (05/11/23) to terminate the
HCIC unit and move residents off out of those rooms.
Interview on 05/10/23 at 11:16 A.M. with the Owner revealed the facility believed when the order came
through to terminate the HCIC unit in June 2022, it stated no more isolation services, but the order did not
indicate decertification of the unit or that the facility could not bill for services within the unit. The Owner
indicated the facility was not currently using the HCIC unit as an isolation unit but verified there were 11
residents currently located in those beds.
This finding represents non-compliance investigated under Complaint Number OH00142650.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366222
If continuation sheet
Page 2 of 2