Health inspection·February 20, 2020

F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observation, staff interview and policy review, the facility failed to ensure foods in the coolers and freezer were dated and stored in closed containers. The facility also failed to ensure the kitchen was clean. Additionally, the facility failed to appropriately discard items that were contaminated. This had the potential to affect all 46 residents residing in the facility whose meals were prepared in the kitchen. The facility census was 46. Findings included: 1. The initial tour of the kitchen on 02/18/20 at 10:19 A.M. revealed the following areas of concern: • Floor under deep fryer had a heavy black buildup of unknown material. • The reach in cooler #2 had four hot dogs in plastic bag and a log of sliced cheese which was open and undated. • The reach in freezer #1 had four, three-gallon containers of ice cream and a bag of french fries which was opened and undated. Ice cream containers were not sealed properly with lids exposing contents to air. • Walk in freezer had an opened undated bag of french fries. There was also a plastic mat on the floor with an open weave, in between multiple weaves was a buildup of unidentified multicolored material. • Dry food storage had an opened and undated bag of pinto beans. Interview with Interim General Manager #288 verified all areas of concern on 02/18/20 at 11:30 A.M. Page 1 of 2 366232 366232 02/20/2020 Westover Retirement Community 855 Stahlheber Road Hamilton, OH 45013

F 0812 During the interview a request for cleaning schedules revealed an blank daily document. Level of Harm - Minimal harm or potential for actual harm Interview with Interim General Manager #288 on 02/19/20 at 12:35 P.M. verified the process for cleaning the kitchen areas was being revamped and not all aspects of the cleaning schedule have been implemented. Further stated the facility was obtaining financial quotes from outside cleaning suppliers for deep cleaning. Residents Affected - Many 2. Observation on 02/19/20 at 12:01 P.M. of Dietary Staff #72 opening reach in refrigerator and removed individual cups of fruit in a closed plastic bag and plastic silverware in a separate closed plastic bag. Dietary Staff #72 dropped the plastic bag with silverware onto the kitchen floor. Dietary Staff #72 then picked up the bag containing the plastic silverware from the floor and placed it back into the refrigerator laying it on top of the cups of individual fruit cups. Interview with Assistant Dining Services Director #289 immediately following the observation verified the silverware should have been discarded. The facility confirmed the dietary concerns had the potential to affect all 46 residents residing in the facility as all residents received their meals from the kitchen. Review of the Food Storage and Handling policy, revealed it was the policy of the dining services department to cover, label, date and store all foods in a safe and appropriate manner. 366232 Page 2 of 2