F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on medical record review, staff
interview, and review of the facility policy, the facility failed to ensure residents were free of significant
medication errors. This affected one (Resident #44) of three residents reviewed for medication
administration. The facility census was 101 residents. Findings include: Review of the medical record for
Resident #44 revealed an admission date of 11/24/15 with diagnoses including cerebral infarction, type two
diabetes, and dementia. Review of the Minimum Data Set (MDS) assessment for Resident #44 dated
02/10/26 revealed the resident had severe cognitive impairment and was dependent on staff for activities of
daily living (ADLs).Review of a progress note for Resident #44 dated 02/18/26 per Nurse Practitioner (NP)
#368 revealed she was notified that nursing staff had administered the wrong medications to the resident
on 02/17/26. Resident #44 received Clozapine 200 milligrams (mg), Depakote 250 mg, Niacin 250 mg, and
Haldol mg. Staff notified the on-call provider when the incident occurred, and the provider gave orders for
labs and to check the resident's vital signs every four hours. Staff reported on 02/18/26 that Resident #44
was lethargic and hard to rouse, was drooling, had an elevated heart rate, and had three episodes of
emesis. NP #368 contacted poison control, and staff sent Resident #44 to the emergency department for
further evaluation upon the recommendation of poison control. Review of nurse progress note for Resident
#44 dated 02/18/26 revealed staff administered the wrong medication to Resident #44 on 2/17/26. On the
morning of 02/18/26 Resident #44 presented as lethargic and difficult to rouse and had three episodes of
vomiting and drooling. Staff notified NP#368 who gave an order to send Resident #44 to the hospital.
Review of the hospital discharge paperwork for Resident #44 dated 02/18/26 revealed the resident was
admitted to the hospital on [DATE] due to unintentional ingestion of medications not prescribed. She had a
computed tomography (CT) scan that showed no acute intracranial abnormality. Her mental status
improved back to baseline after 24 hours.Interview on 02/24/26 at 4:15 P.M. with Medication Technician (MT
#272) confirmed when she was completing medication administration on the evening of 02/17/26 she pulled
the medication for a resident. MT #272 stated she became distracted by another resident and when she
saw Resident #44 by the medication cart she administered the medication she had pulled. MT #272
reported she then realized she had administered the wrong medication to Resident #44 and immediately
notified the nurse who reported the incident to the on-call provider. Interview on 02/24/26 at 3:00 P.M. with
Resident #44 confirmed facility staff gave her the wrong medication and she was sent to the hospital
afterwards. Interviews on 02/24/26 at 5:10 P.M. with the Administrator and the Director of Nursing (DON)
confirmed MT #272 administered the wrong medication to Resident #44 on 02/17/26 and the resident had
to go to the hospital for evaluation on 02/18/26 and returned with no new orders. Review of the facility policy
titled Administrating Medication revised April 2019 revealed the individual administering the medication
should verify the residents identity before giving them medication. The
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366238
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366238
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/26/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norwood Towers Post-Acute
1500 Sherman Avenue
Cincinnati, OH 45212
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
individual administering the medication should check the label three times to verify the right resident, the
right medication, the right dosage, the right time and the right method before administering the medication.
The deficiency was corrected on 02/23/26 after the facility implemented the following corrective actions:-On
02/17/26 staff assessed Resident #44 and notified the on-call provider of the medication error. Immediate
action was taken on 02/17/26 to ensure the safety of the resident. Staff implemented the order to check the
resident's vital signs every four hours and to monitor the resident. -On 02/17/26 the DON, two Assistant
Directors of Nursing (ADONs), and Regional Clinical Consultant conducted a root cause analysis of the
medication error and determined the root cause of the incident was staff was distracted. The facility
developed a plan of action by 02/18/26. -On 02/17/26 the DON re-educated MT #272 and reviewed
expectations related to resident identification and verification prior to medication delivery.-On 02/18/26 staff
sent Resident #44 to the emergency room for evaluation related to the medication error on 02/17/26. The
resident returned with no new orders. -On 02/18/26 the DON began re-education of all nurses and MTs on
the five rights of medication administration with specific emphasis on maintaining focus during medication
passes, avoiding distractions and completing resident identification verification prior to each administration.
Education of all nurses and MTs was completed on 02/18/26. -Starting on 02/18/26 the DON or Designee
began completion of medication administration competencies for all nurses and MTs. Competencies
included direct observation of resident identification practices, demonstration of the five rights of medication
administration, proper use of medication administration records and safe response to interruptions during
medication passes. Any staff unable to successfully demonstrate the competencies would receive
one-on-one re-education and re-evaluation prior to resuming independent medication administration duties.
Five competencies had been completed by 02/23/26 with competencies to continue until after nurse and
MT had successfully completed the competency. -Starting 02/18/26 the DON or designee began
conducting random medication administration audits on a minimum of five residents for four weeks and as
needed thereafter with findings reviews at Quality Assurance Performance Improvement (QAPI)
meetings.This deficiency represents noncompliance investigated under Complaint Number 2747068.
Event ID:
Facility ID:
366238
If continuation sheet
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