F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Residents Affected - Few
Based on observations, medical record review, staff interview, review of the facility's investigation, review of
the witness statements, review of the facilities self-reported incidents (SRIs), review of an emergency
medical services (EMS) report, review of hospital records, review of emergency room (ER) notes, review of
the local weather report, and review of a facility policy, the facility failed to provide adequate supervision
and implement timely interventions for exit-seeking behaviors for Resident #39, who was cognitively
impaired, had a history of recent exit-seeking behaviors, and who resided in a secured unit, to prevent his
elopement from the facility without staff knowledge. This resulted in Immediate Jeopardy and the potential
for serious life-threatening harm, injuries, and/or death on [DATE] when Resident #39 broke the window in
his room using a fire extinguisher and later returned to the room and exited the secured building by jumping
out of the second story window, approximately 13 feet from the ground level. Resident #39 was missing
from the facility for approximately 12 hours before staff found the resident being cared for by police and
EMS six miles from the facility. This affected one (#39) of three residents reviewed for elopement risk. The
facility identified twenty-seven residents (#01, #03, #04, #05, #08, #09, #10, #11, #12, #14, #15, #16, #18,
#24, #25, #27, #33, #34, #36, #38, #40, #43, #44, #44, #45, #46, and #47) at risk for elopement on the
secured unit. The facility census was 47.
On [DATE] at 3:46 P.M., the Administrator, the Director of Nursing (DON), Regional Director of Clinical
Services (RDCS) #314, and Regional Director of Operations (RDO) #315, were notified Immediate
Jeopardy began on [DATE] at 6:30 A.M., when Resident #39 eloped from the facility, without staff
knowledge due to the failure of the facility to provide adequate supervision. On [DATE] at 6:30 A.M., State
Tested Nursing Assistant (STNA) #300 discovered Resident #39 had broken out his room window with a
fire extinguisher and reported it to Licensed Practical Nurse (LPN) #220. Staff then moved Resident #39
from his room to the common area. LPN #220 who was assigned to monitor Resident #39, allowed the
resident to return to the room with the broken window and then left the resident's room to check on another
resident. LPN #220 was aware the resident broke his window and had STNAs take him and roommate to
the dining room. At 6:45 A.M., in an interview with LPN #220, she stated she observed the resident
returning to his room and he refused to leave the room. LPN #220 was observing him from the door when
she left to care for another resident leaving the resident unsupervised and by himself in his room. On
[DATE] at 7:30 A.M., STNA # 265 could not locate Resident #39. Staff looked out Resident #39's broken
window and saw the following items on the ground below: a pillow, unused gloves, wipes, a flat sheet, and a
bedspread. On [DATE] at approximately 7:40 P.M., STNA #265 was off duty and observed Resident #39
with the police and EMS personnel in a heavily trafficked area approximately six miles away from the
facility. Resident #39 was taken to the hospital for evaluation.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
366256
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
The Immediate Jeopardy was removed on [DATE] when the facility implemented the following corrective
actions:
•
On [DATE] at 6:30 A.M., LPN #220 was informed the window in Resident #39's room was broken. At 7:00
A.M., LPN #220 was stationed outside the resident's room to supervise and ensure the safety of Resident
#39 and to prevent re-entrance and access to the resident's room. At 7:25 A.M., LPN #220 stationed
outside of the resident's room responded to another resident screaming and went to check on the resident.
•
On [DATE] At 7:30 A.M., STNA #265 checked the resident's room for the resident and noted him missing.
Resident #39 was believed to have exited through the broken second floor window and landed 13 feet
below on the exterior ground which consisted of grass and concrete and was unsecured. On the ground
there was a pillow, unused gloves, wipes, a flat bed sheet and a bed spread. A head count was conducted
immediately and there was a total of 45 residents present in-house out of a census of 47 (there was one
resident on a Leave of Absence (LOA) with family and Resident #39 was unaccounted for).
•
On [DATE] at 7:30 A.M., upon discovering the Resident #39 could not be located, STNAs #218, #217,
#312, #265 and LPN # 251 began searching the facility.
•
On [DATE] at 7:30 A.M., all other windows were checked by STNAs #216 and #312 and validated as being
secured, and all exits/entrances were validated as being secured by STNA # 218.
•
On [DATE] at 7:45 A.M., STNAs #218 and #312 searched the perimeter of the facility until 8:10 A.M.
•
On [DATE] at approximately 8:00 A.M., LPN #293 notified the local Police Department Resident #39 was
missing. Resident #39's Guardian, Psychiatric (Psych) Physician #316 and Medical Director (MD) #317
were notified by LPN #251.
•
On [DATE] at 8:00 A.M., Maintenance Technician (MT) #318 arrived at the facility.
•
On [DATE] at 8:10 A.M., the DON and Administrator were notified that Resident #39 could not be located.
LPN #293 was placed on door watch outside of Resident #39's room to ensure the resident's room was not
entered due to the broken window where she remained until the window was fixed around 10:12
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
A.M. by MT #318.
Level of Harm - Immediate
jeopardy to resident health or
safety
•
Residents Affected - Few
On [DATE] at approximately 9:00 A.M., the DON, Business Office Manager (BOM) #207, Therapy Manager
#258, Activities Director (AD) #305, MT #318, Administrator, RDO #315, Minimum Data Set (MDS)
Coordinator #256 and Social Services Designee (SSD) #271 arrived at the facility and conducted an
additional neighboring community search to locate the missing resident.
•
On [DATE] at 9:30 A.M., calls were made to all local hospitals by SSD #271 and Resident #39 was not
located.
•
On [DATE] at approximately 10:12 A.M., the Administrator conducted a second audit of all door alarms and
the elevator keypads to check for proper function and locking mechanism. No concerns were identified.
•
On [DATE] at approximately 10:15 A.M., MT #318 conducted a second window audit to ensure all windows
were secured and in proper function. There were no concerns identified.
•
On [DATE] at 12:00 P.M., the DON and RDO #315 reviewed/completed wandering observation tools for
each resident. No new residents were identified as an elopement risk.
•
On [DATE] at 12:30 P.M., MDS Coordinator #256 reviewed/updated all care plans to identify residents who
were at risk for wandering and elopement. No new residents identified.
•
On [DATE] at approximately 1:00 P.M., the DON reviewed the elopement binder, the elopement policy,
pictures, and face sheets of all at risk residents and no corrections were needed.
•
On [DATE] at 2:30 P.M., the search for Resident #39 was concluded by the facility staff.
•
On [DATE] at 3:00 P.M., the DON and Administrator initiated education on elopement management with all
facility staff. There were 108 educated out of 108 total staff and completed by 9:00 P.M. and the facility
utilized no agency staff. All 108 staff were educated electronically and any staff member
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
not present was instructed to sign off on the education prior to the next scheduled shift.
Level of Harm - Immediate
jeopardy to resident health or
safety
•
On [DATE] at approximately 3:30 P.M., education was provided to the Administrator by RDO #315 on
elopement management and elopement prevention.
Residents Affected - Few
•
On [DATE] at approximately 3:30 P.M., education was provided to the Administrator and DON by RDO #315
on management of potential risks and hazards to prevent accidents that include but not limited to
safeguarding identified risks/hazards to avoid exposure to residents.
•
On [DATE] at approximately 3:30 P.M., education was provided to the Administrator and DON by RDO #315
on supervision of residents when known risks or hazards are identified that include but not limited to
one-on-one (1:1) supervision.
•
On [DATE] at approximately 7:40 P.M., Resident #39 was located in a neighboring community six miles
away by STNA #265 who was heading home and familiar with the area. STNA #265 observed the resident
with the police and EMS. STNA #265 notified the DON Resident #39 had been located.
•
On [DATE] at 7:55 P.M., RDO #315 was notified by the Administrator that Resident #39 had been located
by STNA #265.
•
On [DATE] at 8:08 P.M., an unknown Dispatcher at the local Police Department (PD) called the
Administrator to provide an update on the status of Resident #39. The PD Dispatcher was instructed to
have EMS transport Resident #39 to the local hospital for a psychological evaluation.
•
On [DATE] at 8:12 P.M., Resident's #39's Guardian was notified by the DON and Administrator Resident
#39 had been located and was being transported to the local hospital for a medical and psychological
evaluation.
•
On [DATE] at approximately 8:14 P.M., Psych Physician #316 was updated by the Administrator and DON
on the status of the resident being transitioned to the hospital's Psychiatric Unit. Psych Physician #316
reported the hospital would evaluate the resident and determine if he was appropriate for a 72-hour hold
(psychiatric admission).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
•
Level of Harm - Immediate
jeopardy to resident health or
safety
On [DATE] at 8:25 P.M., an unknown ER Nurse at the local hospital called and spoke with the Administrator
and DON and informed them Resident #39 would be assessed psychologically and medically.
•
Residents Affected - Few
On [DATE] at 8:59 P.M., Medical Director #317 was updated on Resident #39's status by the Administrator.
•
On [DATE] at 9:00 A.M., the DON and Administrator reported to the Quality Assurance Performance
Improvement (QAPI) committee the findings related to compliance. The QAPI committee consists of the
Administrator, DON, SSD #271, RD #252, BOM #207, MDS Coordinator #256, RDO #315, Therapy
Manager #258, and MD #317 (via telephone).
•
On [DATE] at approximately 3:15 P.M., the DON called the local hospital for an update on Resident #39.
The hospital noted Resident #39 was assessed, and no new discoveries or diagnoses were determined,
thus the resident was set for discharge back to the facility at 5:00 P.M.
•
On [DATE] at 5:32 P.M., an elopement drill was conducted by the DON and Administrator. No issues were
identified.
•
On [DATE] at 6:02 P.M., Resident #39 returned to the facility. The resident's Guardian and MD #317 were
notified of the resident's return with no new orders given.
•
On [DATE] at 6:02 P.M., Resident #39 was immediately placed on 1:1 observation and will remain until
determined by the Interdisciplinary Team (IDT) and MD #317 that 1:1 observation was no longer required.
All staff were educated on expectations of the resident being on 1:1 observation by the DON and
Administrator.
•
On [DATE] at 6:29 P.M., an admission assessment was completed (including skin, pain, and a Braden
Scale) on Resident #39. A care conference with the facility's IDT and Resident #39's Guardian/mother was
scheduled for [DATE] at 12:45 P.M.
•
Beginning [DATE], to monitor for ongoing compliance, elopement drills will be completed twice
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
weekly for four weeks, then monthly. The drills will be conducted by the DON or Administrator on day shifts
and night shifts.
•
On [DATE] at 12:45 P.M., A 72-hour care conference was held with the facility's IDT which included SSD
#271, DON, Administrator, Therapy Manager #258, MD #317, RDO #315, Registered Dietitian (RD) #252,
BOM #275 and Resident #39's Guardian/mother. The Guardian was okay with the new interventions of a
room move, 1:1 observation, and a psychiatric consultation. A Brief Interview Mental Status (BIMS)
assessment was completed on Resident #39 and noted to be a 12 which indicated the resident was
cognitively intact. Resident #39's care plan was updated to show the resident eloped and new interventions
include 1:1 observation, educate the resident to speak with staff if he would like to take a walk outside,
provide diversionary activities, notify the physician of behavior changes, and offer additional snacks and
hydration.
•
On [DATE] 3:30 P.M., Resident #39's room change was conducted. Resident remains on 1:1 observation
close to the nurse's station.
•
On [DATE], the surveyor completed review of the medical records for residents (#03, #09, #24, and #38)
identified as elopement risks and revealed no concerns related to actual elopement from the facility,
elopement risk assessments were current and accurate, and care plans were initiated and updated with
appropriate interventions to prevent elopement.
•
On [DATE] from 11:00 A.M. to 12:30 P.M. and on [DATE] from 12:00 P.M. to 3:36 P.M., interviews with
STNAs #216, #265, #218, Registered Nurse (RN) #210, LPNs #220 and #293, Central Supply (CS) #282,
AD #215, and Activities Assistant (AA) #321, revealed all staff were educated and verbalized knowledge of
the facility's elopement policies and procedures and guidelines for monitoring residents who have been
placed on 1:1 supervision.
Although the Immediate Jeopardy was removed on [DATE], the facility remained out of compliance at
Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy)
as the facility is still in the process of implementing their corrective action plan and monitoring to ensure
on-going compliance.
Findings include:
Review of the medical record for Resident #39 revealed an admission date of [DATE] with diagnoses
including schizoaffective disorder, Tourette's disorder, schizophrenia, dementia, bipolar disorder, seizures,
suicidality, myocardial infarction, attention deficit hyperactivity disorder (ADHD) combined type, and history
of falling.
Review of a Guardianship Order dated [DATE] for Resident #39 revealed the resident was assigned a
guardianship due to being incompetent, and a mental disability related to schizoaffective disorder
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
and schizophrenia.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the physician's order dated [DATE] for Resident #39 revealed the resident was ordered to be
admitted to a secured unit.
Residents Affected - Few
Review of a Wandering Tool Evaluation dated [DATE] for Resident #39 revealed the resident had a past
history of wandering, elopement attempts, had expressed anxiety/apprehension to leave the facility, the
family/responsible party voiced concerns that would indicate the resident may have wandering tendencies
or try to leave, and the resident wandered without sense of purpose, i.e., confused, may enter others rooms
and explore belongings. The assessment identified Resident #39 as being at risk for elopement or unsafe
wandering. A follow- up evaluation was completed on [DATE] which revealed Resident #39 remained at risk
for elopement and unsafe wandering.
Review of the care plan dated [DATE] and revised on [DATE] for Resident #39, revealed the resident
resided on a secured unit related to elopement risk, and poor cognition. Interventions included educate the
resident/resident's representative of the need for a secured unit to maintain the resident's safety, notify the
medical provider/resident's representative of any behavior changes, provide diversionary activities as
needed and redirect when appropriate.
Review of a progress note dated [DATE] at 1:04 P.M. for Resident #39, revealed the resident was seen by
laundry staff trying to remove the ceiling tiles as an escape route. The resident was redirected and
accompanied to the dining room for lunch. The vital signs were within normal limits, the resident denied
pain, the skin was intact, and the resident was calm. Fifteen (15)-minute checks were initiated, and
Resident #39 remained on 15-minute checks from [DATE] until [DATE].
Review of the quarterly MDS assessment dated [DATE] for Resident #39 revealed the resident was
cognitively impaired and required supervision for activities of daily living (ADLs). Resident #39 was
assessed to have the presence of wandering behaviors.
Review of a progress note dated [DATE] at 8:45 A.M. for Resident #39 revealed at approximately 7:30 A.M.,
Resident #39 was noted to not be in his room. The Physician, DON, the resident's Guardian, and the local
police were notified.
Review of the EMS run report dated [DATE] revealed EMS was dispatched at 7:37 P.M. for unknown
problem/person down. The report indicated the patient (Resident #39) broke out of a long care facility this
morning. He has a history of mental health. There are no medical issues that he was complaining of and
needs transportation back to the facility. Cincinnati Police Department (CPD) notified and responded to
transport patient. The patient was turned over to law enforcement.
Review of a progress note dated [DATE] at 9:00 P.M. for Resident #39 revealed the resident was located by
a staff member (identified as STNA #265) earlier this evening. The police responded and EMS. The resident
was transported to a psychiatric hospital for a psychological and medical evaluation. The resident was
placed on 72-hour hold and the resident's Guardian was notified. The Facility Psychiatrist #316, Medical
Director #317, the RDCO# 314, and RDO #315 were notified. The residents room change will be initiated
prior to returning to the facility.
Review of the hospital ER notes dated [DATE] at 9:40 P.M. for Resident #39 revealed the resident
presented to the ER for foot pain after going missing from a nursing home. The notes revealed the nursing
home found evidence that the resident had broken a window out and jumped out of the second story
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
window around 7:30 A.M. The resident was reported to have a shuffled gait; however, refused to participate
in the medical care team's examination. The resident did not express discomfort with palpation of the
extremities or examination of the spine and due to history, imagining was ordered to rule out trauma. The
resident had various imaging studies which were all negative for any acute fractures or abnormalities.
Resident #39 was medically cleared, diagnosed with fall, schizophrenia with acute exacerbation,
discharged from the ER on [DATE] at 6:08 A.M. and immediately re-admitted to psychiatry unit at the same
hospital. The psychiatry notes indicated the resident was well known to the psychiatry team and the
resident was originally placed in a Skilled Nursing Facility (SNF) due to injuries he sustained after breaking
out a window at home and jumping. The resident received comprehensive psychiatric evaluation and
therapeutic management in accordance Psychiatric Emergency Services (PES) guidelines for dangerous
behavior while he was at his SNF. Resident #39 was monitored for 10 hours and discharged back to the
SNF at 5:32 P.M. with no new orders.
Review of STNA #306's written statement dated [DATE], revealed she had clocked out and was about to
leave when someone said they couldn't find Resident #39 for his breakfast tray. They started looking for the
resident and she stayed and waited.
Review of LPN #220's undated written statement revealed the resident was walking around and acting
usual. The resident didn't say or do anything unusual.
Review of STNA #300's undated written statement revealed the resident was pacing until about 4:00 A.M.
The resident went to his room and STNA #300 saw the window was broken and told the nurse. They
checked it out and told the DON. STNA #300 helped clean up the glass.
Review of SSD #271's written statement dated [DATE], revealed she called area hospitals searching for the
resident and the resident was not located. SSD #271 drove around with BOM #275, and the resident was
not located.
Review of STNA #265's written statement dated [DATE] revealed when she arrived at work at 7:02 A.M.,
she was informed Resident #39 was on 15-minute checks. STNA #265 went into the resident's room at
7:15 A.M. to check on the resident and the resident was lying in bed and when she went back to check on
the resident, the resident was not in the room. They all went out to check.
Review of STNA #265's additional written statement dated [DATE], revealed she was heading home after
work when she was driving and saw EMS who was with Resident #39. STNA #265 pulled over to let them
know that Resident #39 had escaped from the facility where she worked at. STNA #265 called the DON to
let her know the resident was found.
Review of STNA #208's written statement dated [DATE], revealed she worked on [DATE] and noticed the
window was broken along with STNA #300. During rounds, she took Resident #39 and his roommate to the
dining room at 6:30 A.M. and when she left at 7:00 A.M., they were still there.
Interview with the DON on [DATE] at 10:00 A.M., revealed the resident was originally admitted to the facility
on [DATE] post hospitalization related to the resident jumping out of an apartment building window and
fracturing both feet. The DON verified the resident was observed trying to remove ceiling tiles on [DATE] as
an escape attempt and the resident was placed on fifteen-minute checks.
Interview with STNA #208 on [DATE] at 1:05 P.M., revealed she was assigned to care for Resident #39 on
[DATE] during the night shift (7:00 P.M. to 7:00 A.M.). STNA #208 stated during her rounds at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
6:30 A.M., she discovered the window in the resident's room was broken and she reported it to LPN # 220.
STNA #208 stated she did not hear glass breaking during her shift and could not be certain when the
window was broken. STNA #208 stated she was instructed by the LPN #220 to remove the resident and his
roommate from the room, so she placed Resident #39 and his roommate in the dining room and sat with
the residents until the end of her shift at 7:00 A.M. STNA #208 stated LPN #220 was standing in the
hallway near Resident #39's room to make sure no other residents entered the room as she took the
residents to the dining room.
Interview with LPN #220 on [DATE] at 1:32 P.M., revealed she was assigned as Resident #39's nurse on
[DATE] during the night shift and into the morning of [DATE]. LPN #220 stated she was informed by STNA
#208 of the broken glass in the resident's room and instructed the STNA to move the resident and his
roommate to the dining room and stay with them. LPN #220 stated she did not hear breaking of any glass
in the resident's room during the shift and could not be certain when the glass was broken. LPN #220
stated STNA #300 assisted her with cleaning up the glass and she remained in the hallway near Resident
#39's room. LPN #220 stated at approximately 6:45 A.M. she saw Resident #39 return to his room and the
resident refused to leave his room. LPN #220 stated she left the facility at approximately 7:15 A.M. when
the day shift nurse, LPN #293, arrived.
Interview with STNA #265 on [DATE] at 1:37 P.M., revealed she was assigned to care for Resident #39 on
[DATE] during the day shift (7:00 A.M. to 7:00 P.M.). STNA #265 stated Resident #39 was on 15-minute
checks and she was informed the resident's room window was broken earlier in the morning but never
informed the resident was not supposed to be in his room or be on 1:1 observation. STNA #265 stated she
checked on the resident at 7:15 A.M. and he was lying in his bed, and she did not want to disturb him and
when she checked on him again at 7:30 A.M. the resident was not in his room. STNA #265 stated she
looked out the resident's window and saw a pillow and some bed linens lying on the ground and the gate
was open. STNA #265 stated she immediately informed LPN #293 and all staff started searching for the
resident. STNA #265 stated after her shift at 7:00 P.M., she decided to search the neighboring community
because she had heard the resident talk about the area. STNA #265 stated at approximately 7:40 P.M. she
located Resident #39 with EMS and notified the Administrator. STNA #265 stated the resident was dressed
in hoodie, jeans, and tennis shoes. STNA #265 left when the resident was transported to the hospital.
Interview with LPN #293 on [DATE] at 1:44 P.M., revealed she was assigned to care for Resident #39 on
[DATE] during the day shift. LPN #293 stated she was informed by LPN #220 that Resident #39's room
window had been broken out. LPN # 293 stated she was getting report from the previous shift and did not
see the resident and at 7:30 A.M., STNA #265 informed her the resident was not in his room and when she
looked out the window, she saw a pillow and blankets and assumed the resident had eloped through the
broken window. LPN #293 stated she initiated a head count which ended at approximately 8:15 A.M. and
Resident #39 was not in the facility. LPN #293 stated she closed the door to the resident's room and stayed
by the door from 8:15 A.M. until 10:12 A.M. when MT #318 repaired the window.
Observation of Resident #39 on [DATE] at 1:57 P.M., revealed the resident was on a 1:1 observation by RN
#210. Interview with Resident #39 at the same time, revealed the resident reported he couldn't remember
what happened on [DATE] but stated he wanted to leave the facility.
Telephone interview with the Administrator on [DATE] at 3:33 P.M., revealed on [DATE] at 8:00 A.M., LPN
#293 notified the local police Resident #39 was missing and the police put out a statewide be on the
lookout ([NAME]). The Administrator stated she was contacted by the local police on [DATE] at 8:08 P.M.,
that the resident had been found and asked if she wanted him held at the police station
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366256
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Parkview Northwest Healthcare Center
3875 East Galbraith Road
Cincinnati, OH 45236
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
or returned to the facility. The Administrator instructed the police to take him to the hospital for a psychiatric
and medical evaluation. The Administrator stated a fire extinguisher was found on the floor of the resident's
room and the facility had determined he used the fire extinguisher to break the window. The Administrator
stated after the resident returned to the facility on [DATE], she interviewed the resident and he stated he
used the fire extinguisher to break the window and jumped out of the window because he wanted to go
home.
Residents Affected - Few
Review of the online weather report at the website
https://www.wunderground.com/history/daily/us/oh/cincinnati/KCVG/date/2024-4-21 revealed the air
temperature on [DATE] at 7:52 A.M. was 39 degrees Fahrenheit, there was no precipitation, and the wind
speed was approximately twelve miles per hour.
Review of the facility's undated policy titled, Elopement Management revealed failure to provide adequate
supervision for cognitively impaired residents who leave the facility or safe area and are unaccounted for is
considered an elopement.
This deficiency represents non-compliance investigated under Complaint Number OH00153232.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366256
If continuation sheet
Page 10 of 10