F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and review of facility documents, the facility failed to ensure they had a three-day
emergency supply of food as required. This had the potential to affect all 54 residents. The facility identified
no residents as receiving nothing by mouth. The census was 54.
Findings include:
Observation during initial tour of the kitchen on 03/25/24 from 8:03 A.M. to 8:25 A.M. with Dietary [NAME]
(DC) #355 and Dietary Aide (DA) #356 revealed a minimal supply of foods in dry and cold storage areas of
the kitchen. The walk-in cooler and freezer revealed the shelves held minimal foods available to cook for the
meals. The bread rack had multiple empty shelves with a few packages of bread products. There was no
instant powdered milk or canned meat items available for an emergency food supply. Dietary Aide #356 at
the time of observation confirmed the facility did not have a three-day emergency supply of food.
Interview on 03/25/24 at 8:39 A.M. with Dietary Manager (DM) #350 confirmed the facility did not have a
three-day supply of food on hand in the facility. She stated there had never been a three-day supply of food
since she started at the facility six months ago. DM #350 stated she had gotten a quote from the food
vendor on everything she needed for a three-day supply of food and had presented it to the Administrator.
DM #350 stated the Administrator would get back to her.
Review of the facility document Three Day Emergency Menu, dated 12/06/22, revealed for all three days for
breakfast corn beef hash, assorted cereals, orange juice, instant powdered milk and spring water would be
served. For day one lunch, chili beef with beans, saltines, wheat bread, mandarin oranges, instant
powdered milk, and spring water and for dinner peanut butter and jelly sandwiches, carrots, potato chips,
apple sauce and [NAME] cookies, powdered milk, and spring water would be served. For day two lunch,
chicken and dumplings, carrots, wheat bread, fruit cocktail, instant milk, and spring water and for dinner
sloppy joe sandwich, green peas canned, pretzels, chilled peaches, [NAME] cookies, instant powdered
milk, and spring water would be served. For day three lunch, beef stew, green beans, graham crackers,
wheat bread, pineapple chunks, instant powdered milk and spring water and for dinner, tuna salad
sandwich, beets, potato chips, fruit cocktail, [NAME] cookies, instant powdered milk and spring water would
be served.
Review of the Three Day Emergency Menu and interview on 03/25/24 at 4:33 P.M. with DM #350 confirmed
the facility couldn't provide the emergency menu since the facility did not have powdered milk, canned
meats, potato chips, pretzels, and Loorna [NAME] cookies in stock.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
366270
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366270
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pointe Skilled Nursing & Rehab
87 Staley Road
Orwell, OH 44076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Review of the Emergency Menu Quote List revealed on 02/21/24 the food vendor had given a price for
everything needed for the emergency menu.
Review of email to Regional Director #353 and District Director #354 from DM #350, dated 03/21/24 and
timed at 1:31 P.M., indicated there was zero emergency food in the facility, and DM #350 had given the
administrator a quote for the food vendor and was waiting on authorization from him to allow her to
purchase the items needed for the emergency menu. DM #350 stated she had been following up almost
weekly to see if he has heard anything back from his boss.
This deficiency represents noncompliance investigated under Complaint Number OH00151786.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366270
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366270
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pointe Skilled Nursing & Rehab
87 Staley Road
Orwell, OH 44076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interviews, review of facility records and review of facility policy, the facility failed to
ensure the low temperature dish machine was being appropriately monitored for levels of chemical
sanitizer, and the kitchen was clean and sanitary. This had the potential to affect all 54 residents. The facility
identified no residents as receiving nothing by mouth. The census was 54.
Findings include:
1. Observation of the low temperature dish machine on 03/25/24 from 9:05 A.M. to 9:13 A.M. with Regional
Director (RD) #353 revealed the dish machine had not met the recommended sanitation level of 50 parts
per million (ppm) when RD #353 tested the dish machine's rinse water with a QAC QR Code 2951
sanitation test strip. The strip turned a pale green color which indicated the sanitizer level did not meet the
sanitation level of 50 ppm.
Further observation of the low temperature dish machine and interview on 03/25/24 at 2:15 P.M. with RD
#353 revealed when RD #353 used a QAC QR Code 2951 test strip to test the sanitation level of the dish
machine, the test strip turned a pale green color which indicated the sanitation level did not meet the level
of 50 ppm. RD #353 at the time of observation confirmed the dish machine was not meeting the
recommended sanitation levels; however, the test strips were past their expiration date, and he was going
to get new test strips.
Further observation of the low temperature dish machine and interview on 03/25/24 at 2:26 P.M. with
Dietary Manager (DM) #350 revealed she had found a different brand of test strips to check the sanitation
level of the dish machine. When DM #350 tested the dish machine's rinse water with hydrion chlorine
sanitizer test strips, the test strip turned an indigo blue which indicated 200 ppm. DM #350 repeated the
same process, and the test strip turned a color between dark purple and indigo blue which indicated the
sanitation level was between 150 and 200 ppm. DM #350 confirmed the dish machine's sanitation level was
now reading too high and should be reading at 50 ppm.
Observation of the test strips containers with DM #350 on 03/25/24 at 2:36 P.M. revealed the QAC QR
Code 2951 test strips RD #353 used had an expiration date of 2017, and the hydrion chlorine sanitizer test
strips DM #350 used had an expiration date of July 2022. At the time of observation, DM #350 confirmed
both test strips were outdated.
Further observation of the low temperature machine and interview on 03/26/24 between 8:30 A.M. and 8:35
A.M., with RD #353 revealed when he put a hydrion chlorine sanitizer test strip into the dish machine rinse
water, the test strip turned an indigo blue color indicating a sanitation level of 200 ppm. When RD #353
repeated the process, the test strip turned a color between dark purple and indigo blue which indicated a
sanitation level between 150 ppm and 200 ppm. Interview with RD #353 at the time of observation revealed
he was able to obtain test strips with an expiration date of August 2025, and he confirmed the dish machine
was providing too much sanitizer.
Interview and observation with Service Tech (ST) #360 from the dish machine chemical supply company on
03/26/24 at 10:42 A.M. revealed ST #360 tested the chemical sanitizer and the level of chemical sanitizer
was reading between 150 and 200 ppm. ST #360 stated the dish machine sanitizer levels needed to be
titrated, he titrated the chemical levels, and the dish machine was now meeting the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366270
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366270
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pointe Skilled Nursing & Rehab
87 Staley Road
Orwell, OH 44076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
recommended sanitation level of 50 ppm. ST #360 voiced using outdated testing strips could affect the
reliability of the test results. Observation of ST #360 testing the sanitation level of the dish machine with a
hydrion chlorine sanitizer test strip revealed the test strip turned purple, indicating the sanitation level was
50 ppm and was meeting the recommended level for sanitation.
Review of facility policy Sanitization, revised November 2022, revealed low temperature dish machine's final
rinse should read 50 ppm and the chemical was to be maintained at the correct concentration, based on
periodic testing, at least once per shift and for the corrective contact time according to manufacturer's
guidelines.
2. Observation during initial kitchen tour on 03/25/24 from 8:03 A.M. to 8:25 A.M. with Dietary [NAME] #355
and Dietary Aide #356 revealed the following concerns:
•
In the walk-in cooler on the right-hand side, there were two cases of liquid eggs sitting on the open wired
shelf above an open case of apples and an open case of oranges sitting on the bottom shelf.
•
The floor of the walk-in freezer had a buildup of debris around the perimeter of the floor with four dried up
green bean pieces in the middle of the floor
•
The two-door reach in freezer revealed a buildup of debris on the base of the unit.
•
A large white plastic circular container of sugar, located on a metal shelf between the three compartment
sink and the oven, had a white Styrofoam cup stored in the container.
•
The plugged-in black metal circular fan, located on the floor near the kitchen doors and pointing towards the
tray line, revealed a buildup of black dust on the blades and cage of the unit.
At the time of observation, Dietary Aide #356 confirmed the liquid egg should not have been stored above
the oranges and apples, the floor of the walk-in freezer and two door reach in cooler needed cleaned, and
there was a Styrofoam cup being stored in the bulk sugar. Dietary [NAME] #355 confirmed the fan was dirty
and needed to be cleaned.
Interview with Dietary Manager #350 on 03/25/24 at 8:39 A.M. revealed nothing should be stored in bulk
containers and confirmed the Styrofoam cup should not have been stored in the sugar.
Review of facility policy Food Receiving and Storage, revised November 2022, revealed uncooked and raw
animal products would be stored in drip proof container and below fruits to prevent juices from dripping onto
those foods.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366270
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366270
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pointe Skilled Nursing & Rehab
87 Staley Road
Orwell, OH 44076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Review of facility policy Sanitization, revised November 2022, revealed all kitchen areas were to be kept
clean and free from debris.
This deficiency represents noncompliance investigated under Complaint Number OH00151786.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366270
If continuation sheet
Page 5 of 5