F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide routine scheduled showers for three
residents reviewed, Resident #38, #44, and #6, of four residents reviewed for showers. The facility census
was 45.
Residents Affected - Few
Findings include:
1.Record review for Resident #38 revealed an admission date of 05/17/18. Diagnosis included paranoid
schizophrenia, unsteady on feet, bipolar disorder, dementia, anxiety disorder, muscle weakness, and
paranoid personality disorder.
Record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #38 was severely
cognitively impaired. Resident #38 required extensive assistants with personal hygiene.
Record review of the care plan dated 05/10/19 revealed Resident #38 required extensive assistants with
showering.
Record review of the shower schedule revealed Resident #38 was to receive showers on Tuesdays and
Fridays.
Record review of Point of Care (POC) documentation for April, May, and June 2023 revealed Resident #38
received a shower/bath on 04/06/23, 04/13/23, 04/20, 04/24/23, 04/27/23, 05/04/23, 05/08/23, 05/11/23,
05/15/23, 06/01/23 and 06/12/23. Record review of POC revealed no further documentation of Resident
#38 receiving a shower or bath.
Observation on 06/15/23 at 12:37 P.M. revealed Resident #38 ambulating up the hall independently.
Resident #38 's hair was dishuffled and oily. State Tested Nursing Assistant (STNA) #108 verified SR's hair
was dischuffled and oily.
Interview on 06/15/23 at 4:51 P.M. with DON revealed the facility did not do any paper documentation to
confirm when showers for residents were completed. All showers were documented in POC by the STNA '
s on the days the showers were due. Shower documentation would include confirmation the shower was
given or if the resident refused the shower. DON confirmed each resident was to receive a minimum of two
showers a week. DON confirmed the documentation of showers provided to Resident #38 revealed
Resident #38 did not receive two showers a week. DON revealed she was unsure if residents received their
showers.
2. Record review for Resident #44 revealed an admission date of 04/12/22. Diagnosis included
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366274
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366274
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Chagrin Falls
150 Cleveland Street
Chagrin Falls, OH 44022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
chronic obstructive pulmonary disease, muscle weakness, and type two diabetes mellitus.
Level of Harm - Minimal harm
or potential for actual harm
Record review of the quarterly MDS dated [DATE] revealed Resident #44 was cognitively intact, Resident
#44 required assistants with activities of daily living.
Residents Affected - Few
Record review of the care plan for revealed Resident #44 had an activity of daily living self-care
performance deficit. Interventions included Resident #44 required extensive staff assistants of one with
bathing.
Record review of the shower schedule revealed Resident #44 was to receive baths/showers on Mondays
and Thursdays.
Interview on 06/15/23 at 10:00 A.M. with Resident #44 revealed her concern that she did not receive her
showers or baths two times a week. Resident #44 revealed she never refused the showers or baths; staff
did not have time to give them. Resident #44 had oily hair.
Record review of POC documentation for April, May, and June 2023 revealed Resident #44 received a
shower/bath on 04/03/23, 04/17/23, 05/04/23, and 05/15/23. Record review of POC revealed no further
documentation of Resident #44 receiving a shower or bath.
Interview on 06/15/23 at 4:51 P.M. with DON confirmed the documentation of showers for Resident #44
revealed Resident #44 had no further documentation to confirm Resident #44 received or refused the
scheduled showers.
Record review of the Grievance log dated 05/16/23 revealed Resident #44 ' s grievance statement included,
I am not getting my showers. I am on Monday and Thursday mornings. No one is offering them. Even when
I ask, I get ignored. Actions taken included staff training on 05/16/23.
3. Record review for Resident #6 revealed and admission date of 03/23/23. Diagnosis included impaired
mobility and muscle weakness.
Record review of the quarterly MDS dated [DATE] for Resident #6 revealed Resident #6 had severe
cognitive impairment. Resident #6 required total dependence with bathing.
Record review of the care plan dated 6/5/23 for Resident #6 revealed Resident #6 had an activity of daily
living self-care performance deficit. Interventions included Resident #6 required assistants with personal
hygiene.
Record review of the shower schedule for Resident #6 revealed Resident #6 was to receive showers on
Mondays and Thursdays.
Record review of POC documentation for April, May, and June 2023 revealed Resident #6 received a
shower/bath on 04/06/23, 04/13/23, 04/20/23, 04/24/23, 04/27/23, 05/01/23, 05/04/23, 05/11/23, 06/12/23,
and 06/15/23. Record review of POC revealed no further documentation of Resident #6 receiving a shower
or bath.
Interview and observation on 06/15/23 at 12:56 P.M. with Resident #6 had thick, unkept whiskers and oily
hair. Resident #6 revealed he wanted showered and shaved and when he asked staff, they would tell him
they would get to him when they can. Resident #6 revealed he has not had a shower in a long
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366274
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366274
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Chagrin Falls
150 Cleveland Street
Chagrin Falls, OH 44022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
time. State Tested Nursing Assistant (STNA) #108 confirmed Resident #6 had thick, unkept whiskers and
oily hair. STNA #108 revealed she was unsure when Resident #6 ' s showers were due.
Interview on 06/15/23 at 3:31 P.M. with Administrator revealed there were also clusters of complaints of
residents not receiving their showers. Education was provided.
Residents Affected - Few
Interview on 06/15/23 at 4:51 P.M. with DON confirmed the documentation of showers in POC for Resident
#6 revealed Resident #6 had no further documentation to confirm Resident #6 received or refused the
scheduled showers.
Review of Resident Council meeting minutes dated 04/18/23 revealed resident showers were not
consistent. Additional review of Resident Council minutes dated 05/09/23 again revealed residents showers
were not consistent.
The following deficiency is based on incidental findings discovered during the course of the complaint
investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366274
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366274
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Chagrin Falls
150 Cleveland Street
Chagrin Falls, OH 44022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to assess one resident, Resident #44's blood
sugar prior to the breakfast meal. This affected one resident, Resident #44 of two residents reviewed for
assessment of blood sugars. The facility census was 45.
Residents Affected - Few
Findings include:
Record review for Resident #44 revealed an admission date of 04/12/22. Diagnosis included type two
diabetes mellitus. Record review of the quarterly MDS dated [DATE] revealed Resident #44 was cognitively
intact and received injections.
Record review of the physician orders for Resident #44 for June 2023 revealed Resident #44 was to receive
insulin lispro 100 units per milliliter (ml) inject 10 units subcutaneously before meals for glucose control.
Medication was scheduled to be administered at 8:30 A.M. Additional orders included insulin lispro 100
units per ml inject as per sliding scale. The sliding scale included if the blood sugar was 301 to 350, give
eight units subcutaneously before meals.
Observation on 06/15/23 at 10:06 A.M. revealed Registered Nurse (RN) #109 assessed Resident #44's
blood sugar via a glucometer. Resident #44's blood sugar was 341. RN #109 confirmed Resident #44 had
eaten breakfast at approximately 8:30 A.M. Observation revealed RN #109 administered 18 units of lispro
insulin 100 units per ml to Resident #44. RN #109 confirmed the lispro insulin total included 10 units for the
A.M. dose with an additional eight units per the sliding scale to equal a total of 18 units. RN #109 confirmed
she assessed the blood sugar after the meal (greater than an hour) and administered the sliding scale
insulin according to the blood sugar results that were assessed after the meal. RN #109 revealed she got
behind on her medications due to needing to send a resident to the hospital. RN #109 confirmed there were
management nurses available to assist if needed but she did not ask. RN #109 confirmed the blood sugar
assessment and insulin administration should have been completed before Resident #44 had her breakfast.
Interview on 06/15/23 at 10:10 A.M. with Resident #44 revealed she ate a peanut butter and jelly sandwich
with juice and coffee and cream for breakfast earlier. Resident #44 revealed sometimes the nurses check
her blood sugar before breakfast and sometimes after.
Interview on 06/15/23 at 4:51 P.M. with the Director of Nursing (DON) revealed if a nurse was unable to
assess the blood sugar before the meal and a resident was receiving a sliding scale insulin, then the nurse
should call the physician to determine how much insulin should be given for that dose due to the blood
sugar being assessed after the meal and not prior.
The following deficiency is based on incidental findings discovered during the course of the complaint
investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366274
If continuation sheet
Page 4 of 4