F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to maintain complete resident care plans. This affected three
(Residents #27, #34, and #40) of 18 residents reviewed for complete plans of care. The census was 45.
Findings Include:
1. Review of medical record for Resident #27 revealed a diagnosis of unspecified psychosis dated
07/11/19.
Review of physician orders revealed the resident is receiving Risperdal (antipsychotic) dated 03/09/19, and
Depakote (antiseizure) dated 01/12/19, used for certain psychiatric disorders.
Review of plan of care dated 01/25/19 revealed no plan of care or interventions for psychosis or seizures.
2. Review of medical record for Resident #34 revealed diagnoses including acute respiratory failure,
cerebral infarction, unspecified, chronic kidney disease, and deep tissue wounds to right foot.
Review of physician orders revealed the resident is receiving acetaminophen 500 milligrams dated
06/15/16, morphine 20 milligrams, and tramadol 50 milligrams for pain.
Review of plan of care dated 04/18/19 revealed no plan of care created for the treatment and control of
pain.
Interview on 08/01/19 at 11:30 A.M., the Director of Nursing (DON) verified that Residents #27 and #34
plans of care lacked documentation related to treating psychosis and pain.
3. Review of the medical record for Resident #40 revealed the resident was admitted on [DATE] with
diagnoses that included vascular dementia with behavioral disturbance, altered mental status and major
depressive disorder.
Review of the physician's orders revealed Resident #40 is receiving Seroquel (antipsychotic) dated
09/06/18 and Zoloft (antidepressant) dated 09/06/18, used for certain psychiatric disorders.
Review of the plan of care dated 07/15/19 revealed no plan of care created for the treatment and care of
depression and psychosis.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366280
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366280
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
St Luke Lutheran Community-Portage Lakes
615 Latham LN
Akron, OH 44319
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Interview on 08/01/19 at 12:17 P.M., the DON verified the plan of care lacked documentation related to
treating psychosis.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366280
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366280
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
St Luke Lutheran Community-Portage Lakes
615 Latham LN
Akron, OH 44319
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation and staff interview the facility failed to ensure medications were secured in the
medication cart to prevent them from falling to the floor. This had the potential to affect 19 residents
identified as cognitively impaired and independently mobile by the facility (Residents #2, #11, #13, #19,
#24, #26, #28, # 29, #30, #31, #32, #33, #35, #36, #38, #39, #40, #44 and #145). The facility census was
45.
Findings include:
On 07/31/19 between 11:21 A.M. and 11:32 A.M. the surveyor observed the interior of the medication carts
with licensed practical nurse (LPN) #400. The Hall Two medication cart had five unidentified loose pills in
the bottom of the drawer. There were small holes in the bottom of the drawer which would allow loose pills
to fall through and onto the floor. The Hall Three medication cart had five unidentified loose pills in the
bottom of the drawer. There were small holes in the bottom of the drawer which would allow loose pills to
fall through and onto the floor.
This observation was verified with the Registered Nurse (RN) Coordinator on 07/31/19 at 11:51 A.M.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366280
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366280
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
St Luke Lutheran Community-Portage Lakes
615 Latham LN
Akron, OH 44319
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record review the facility failed to prepare and serve food in a
sanitary manner. This affected 44 of 45 residents residing in the facility (Resident #20 does not take
nutrition by mouth). The census was 45.
Findings Include:
Observations on 07/29/19 at 8:54 A.M., revealed a hood range above the stove and lights covered with a
layer of dust and grease. These observations were verified by the Director of Dietary (DD). The DD stated
the hood had not been cleaned since 05/22/19; this was verified by a sticker located on the outside of hood
range.
Observations on 07/30/19 at 11:15 A.M., revealed Kitchen Aide (KA) #302 was observed to be wearing
gloves as he grabbed cups, trays and cooked hamburgers on the stove. KA#302 pulled bread out of the bag
and placed cold cuts on bread without washing hands or changing gloves. DD verified these observations
and instructed KA#302 on proper hand washing and changing gloves.
Observations made on 07/30/19 at 4:50 P.M., KA #301 placed a stack of frozen hamburgers on the counter,
which had meal trays lying on it. The hamburgers were not wrapped, there was no barrier between the
hamburgers and the counter top.
Interview on 07/30/19 at 4:55 P.M., KA#301 stated that she was going to place the hamburgers on a cookie
tray and verified there was no barrier between the raw meat and the counter.
Observations on 07/31/19 at 12:00 P.M., KA#300 was observed setting meal trays on counter top, adding
drinks, utensils and small cups. KA#300 grabbed paper wrapping, while wearing gloves, and lifted the
garbage can lid, placed garbage in can, then grabbed a cup of cottage cheese without washing hands or
changing gloves.
Interview on 07/31/19 at 12:05 P.M., DD verified that KA#300 did not change gloves or wash hands. DD
instructed KA#300 to change gloves and wash hands.
Review of Dietary Services policy (dated 2016) revealed that hands are to be washed and gloves changed
after handling garbage, food is to be placed on sanitary surfaces, and the hood range is to be cleaned
weekly.
This deficiency is evidence of continued noncompliance from the survey dated 07/16/19.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366280
If continuation sheet
Page 4 of 4