F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
resident interview, staff interviews, and record review, the facility failed to provide unopened mail for
Resident #41. This affected one resident (#41) out of one resident reviewed for privacy.
Residents Affected - Few
Findings included:
Review of the medical record revealed Resident #41 was re-admitted on [DATE] with diagnoses that
included type two diabetes mellitus with diabetic neuropathy, heart disease, obstructive and reflux uropathy,
conduct disorder, chronic osteomyelitis, heart failure, major depressive disorder, dementia, suicidal
ideation, depression, and hypertension.
Review of the annual minimum data set (MDS) 3.0 dated 09/06/24 revealed Resident #41 was cognitively
intact with a Brief Interview for Mental Status (BIMS) score of 15/15. Resident #41 had no impairment of
functional range of motion in upper or lower extremities and reported no pain and received no pain
medication.
Review of Resident #41's admission agreement dated 02/20/19 revealed he wished to receive his mail
unopened.
Interview on 01/21/25 at 11:00 A.M. with Resident #41 revealed Resident #41 received a package and it
was open. Resident #41 felt it should have been opened in front of him.
Interview on 01/21/25 at 1:44 P.M. with Receptionist #211 revealed she worked Monday through Friday.
Receptionist #211 stated that she was to go through the mail and sort it out. If the item came in a box, she
would use a box cutter to slice the top open, but she would not look inside. Receptionist #211 stated she
then would give the items to activities to deliver the open boxes.
Interview on 01/23/25 at 10:42 A.M. with the Administrator confirmed that packages delivered to the facility
should go directly to the residents, unopened.
This deficiency represents non-compliance investigated under Complaint Number OH00161280.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
366286
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, staff interview, and review of the shower cleaning sheets, the facility failed to
maintain a clean and sanitary shower room. This affected all 45 residents (#3, #7, #11, #13, #14, #15, #18,
#19, #20, #22, #23, #25, #26, #27, #30, #35, #36, #40, #41, #42, #43, #45, #46, #47, #49, #52, #59, #61,
#62, #63, #64, #67, #69, #72, #73, #75, #79, #232, #233, #234, #236, #237, #282, #332, and #334)
residing on the east wing of the facility who utilized the facility's shower room. The facility census was 85.
Findings include:
Observation on 01/21/25 at 11:40 A.M. of the facility's East Wing shower room revealed the room hosted
two shower stalls. One stall was clear while the other stall hosted several shower chairs. Along the shower
wall of the second shower stall was a moderate amount of green residue.
Review of the Shower Cleaning Sheet revealed housekeeping staff were to clean shower rooms on
Mondays, Wednesdays, and Fridays. The cleaning involved cleaning the sink, stocking soap and paper
towels, disinfecting the tub, sweeping and mopping the floors, cleaning the toilets, checking the trash, and
disinfecting showers and shower chairs. Housekeeper #208 signed off that she cleaned the shower room
on 01/17/25 and 01/20/25.
Interview on 01/21/25 at 11:40 A.M. revealed Certified Nursing Assistant (CNA) #129 reported the green
mildew had been present for a couple of months. CNA #129 went on to say she had made maintenance
aware that it needed removed awhile ago, but they had not done it.
Interview on 01/21/25 at 1:48 P.M. Regional Maintenance Director #220 confirmed the environmental
findings and reported it appeared to be algae. He stated they recently lost their maintenance director, and
several issues had been missed.
Interview on 01/22/25 at 12:11 P.M. Housekeeper #208 reported she was responsible for cleaning the
showers three times a week on Mondays, Wednesdays, and Fridays. She reported that since the shower
stall had shower chairs present, she has not been cleaning that stall. She went on to say she expected the
facility CNAs to clean it after each shower.
This deficiency represents non-compliance investigated under Complaint Number OH00161280.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366286
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
Based on record review and staff interview, the facility failed to correctly identify Resident #52's
psychotropic diagnosis on a significant change Preadmission Screening and Resident Review (PASRR)
form. This affected one resident (#52) out of one resident sampled for PASRR. The facility census was 85.
Findings include:
Review of Resident #52's medical record revealed an admission date of 09/29/23 and diagnoses including
traumatic subdural hemorrhage with loss of consciousness of unspecified duration, bipolar disorder, major
depressive disorder, and anxiety.
Review of Resident #52's physician orders revealed the resident was ordered Celexa 40 milligrams (mg) in
the morning for yelling out/restlessness, Depakote Delayed Release 125 mg three times daily for bipolar
disorder, and Lorazepam 2 mg/milliliter (ml) with instructions to administer 0.5 ml every four hours as
needed for anxiety/agitation for 90 days.
Review of Resident #52's care plan dated 10/13/23 revealed the resident utilized psychotropic medications
related to bipolar disorder with interventions to monitor for target behavior symptoms such as agitation and
delusions and to administer psychotropic medications as ordered. The care plan also revealed the resident
utilized antianxiety medications related to agitation with interventions to monitor target behaviors of yelling
out, restlessness and statements of anxiety and to administer antianxiety medications as ordered.
Review of Resident #52's PASRR form completed on 01/20/25 revealed Section E: Indications of Serious
Mental Illness, question one, asked Does the individual have a diagnosis(es) of any of the mental disorders
listed below? The prompt stated to check all that apply, giving diagnoses choices of schizophrenia, mood
disorder(s), delusional disorder(s), panic or other severe anxiety disorder(s), somatic symptom disorder(s),
personality disorder(s), other psychotic disorder(s) or another mental disorder that may lead to a chronic
disability. The answer to question one was no.
Interview on 01/22/25 at 1:55 P.M. Social Worker Designee #100 verified the question Does the individual
have a diagnosis(es) of any of the mental disorders listed below? was answered no. She confirmed
Resident #52 had diagnoses of major depressive disorder and bipolar disorder and these diagnoses should
have been marked on the PASRR form.
Interview on 01/23/25 at 2:58 P.M. the Administrator indicated the facility did not have a policy for PASRR
completion, the facility simply followed the regulations regarding completion of the PASRR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366286
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
staff interview, resident interview, record review, and policy review, the facility failed to ensure Resident #32
was provided the opportunity to participate in and attend his quarterly care conference meeting. This
affected one (Resident #32) out of six residents reviewed for care planning. The facility census was 85.
Findings include:
Review of the medical record for Resident #32 revealed an admission date for 03/27/24. Diagnoses
included diabetes mellitus type two, retention of urine, and major depressive disorder.
Review of Resident #32's Interdisciplinary Care Conference Summary dated 12/16/24 revealed no
signatures were present on the form, indicating the interdisciplinary team (IDT) members and the resident
were not present for the meeting.
Review of Resident #32's quarterly Minimum Data Set assessment dated [DATE] revealed the resident was
cognitively intact.
Interview on 01/21/25 at 1:02 P.M. Resident #32 revealed he had not had a care plan meeting since his
admission to the facility (March 2024). He indicated he would like to meet with his team to discuss his plan
of care.
Interview on 01/23/25 at 1:42 P.M. Social Worker Designee #100 verified she did not have a sign-in sheet to
confirm who all attended Resident #32's last care plan meeting. She verified members who attend the
meetings, signed the form to indicate they were present for the meeting.
Review of the facility policy titled Care Conference Guidelines Policy dated February 2022 revealed care
conferences offered an opportunity for the centers interdisciplinary team to review and discuss the plan of
care with the resident, resident representative, and any family members. Each center would establish a
routine schedule for care conferences with each resident at least quarterly and more often when necessary.
Care conference attendees may include the resident, representative, guardian, and IDT members (social
services, nursing, activities, dietary, therapy, administrator, direct care, physician, and ancillary services).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366286
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of resident medical records, staff interviews, and review of facility policy, the facility failed to provide
appropriate care and services related to a significant weight loss for Resident #17. This affected one
(Resident #17) of six residents (Resident #1, #12, #17, #32, #57, and #134) reviewed for nutrition. The
facility census was 85 residents.
Residents Affected - Few
Findings include:
Review of the medical record revealed Resident #17 was admitted on [DATE] with diagnoses that included
chronic obstructive pulmonary disease, unspecified dementia, and anxiety disorder.
Review of the care plan dated 07/30/24 revealed Resident #17's had a nutritional problem or a potential
nutritional problem related to chronic disease, was at risk for malnutrition, and was using a mechanically
altered diet and thickened liquids. The interventions included to monitor and record signs and symptoms of
malnutrition, including significant weight loss of over five percent (%) in one month, the dietitian was to
evaluate and make diet change recommendations as needed, and weights were to be obtained as ordered.
Review of the nutrition assessment dated [DATE], revealed Resident #17 was at risk of malnutrition related
to chronic disease, being on a mechanically altered diet, and having a body mass index over 25 (which is
indicative of overweight status).
Review of Resident #17's weights revealed that from 07/29/24 to 10/08/24, Resident #17's weight remained
stable. On 10/08/24, Resident #17 weighed 240 pounds (lbs). On 10/24/24, Resident #17 weighed 227.8
lbs (a 5.1% significant weight loss in 30 days).
Review of the progress notes for Resident #17 revealed on 10/25/24 there was a note from the dietitian
requesting a re-weigh and it stated that the nurse practitioner had been notified of Resident #17's weight
loss. The medical record did not note possible reasons for weight loss, a nutrition assessment, or
interventions related to Resident #17's significant weight loss.
Review of Resident #17's weights after the 10/24/24 weight loss, revealed a re-weigh was not obtained for
Resident #17. The next weight for Resident #17 was obtained on 11/20/24, and Resident #17 weighed
230.8 pounds.
Review of Resident #17's nutrition progress note revealed that on 11/18/24, the dietitian recommended a
house supplement eight ounces (oz) daily. The house supplement order was initiated on 11/18/24 as
recommended, 25 days after Resident #17 had a significant weight loss of 5.1% of his body weight in 30
days.
Interview with Dietitian #225 on 01/23/25 at 10:30 A.M. confirmed that she did not evaluate Resident #17's
weight loss on 10/25/24 and that no intervention was put into effect until 11/18/24. Further interview
revealed that she would request a re-weigh for residents when they had a difference of five pounds or
greater from their previous weight and that no re-weigh was obtained on Resident #17.
Interview with the Director of Nursing on 01/23/25 at 10:47 A.M. revealed that if there was a significant
weight loss, she would expect the dietitian to evaluate and document the weight loss in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366286
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
medical record. She confirmed that no interventions were put into place from 10/25/24 until 11/18/24 for
Resident #17's significant weight loss.
Review of a facility policy named Weight Policy updated on 01/03/25 revealed that weights would be
completed monthly unless the Interdisciplinary Team, physician or dietician/diet tech recommended it to be
done more often. It also stated weights would be obtained in a timely and accurate manner, documented,
and responded to in an appropriate manner. Re-weighs should occur within a reasonable amount of time
for weights varying 5% or more from the previous month. The dietitian would review and establish the
re-weigh list to be completed by the next visit. Re-weighs should occur in a reasonable amount of time for
weights varying 3% or more from the previous weight and be available for review by the next weekly
scheduled visit. The dietitian would be notified of routine weights, significant changes in weights, insidious
weight loss and other concerns related to diet and intake. Acute or chronic weight changes would be
documented, and recommendations would be provided by the dietitian as appropriate.
Event ID:
Facility ID:
366286
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366286
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Continuing Healthcare at Cedar Hill
1136 Adair Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interviews, and review of facility policy, the facility failed to store perishable
items under sanitary conditions. This had the potential to affect all 85 residents residing in the facility. All
residents were identified as receiving meals from the kitchen.
Findings include:
Observations of the walk in freezer on 01/21/25 at 8:18 A.M. revealed several undated/unlabeled items
which were later identified by Dietary [NAME] #205 as follows: four bags of hash browns removed from their
original packaging and now stored in a two-gallon plastic storage bags, a bag of tater tots removed from
their original packaging which had been opened and were now stored in a two-gallon plastic storage bag,
one bag of chicken tenders removed from their original packaging and now stored in a two-gallon plastic
storage bag, three bags of frozen drumsticks removed from their original packaging and now stored in
two-gallon plastic storage bags, five bags of Hawaiian rolls and two of which had been previously opened,
one previously opened bag of cinnamon rolls which were stuck together and now stored in a two gallon
plastic storage bag, one pan of lasagna that had been removed from its original packaging and now stored
in a two-gallon plastic storage bag, and one two-gallon bag of hot dogs that had been previously opened
and were stuck together and had ice crystals on them.
Interview with Dietary [NAME] #205 on 01/21/25 at 8:27 A.M. confirmed the presence of the above listed
unlabeled and undated items which had either been previously opened, removed from their original
packaging without labels and dates, and/or had evidence of being re-frozen or stuck together.
Review of the facility policy titled Sanitation and Food Safety: Labeling and Dating revised in January 2025
revealed that all food items in the freezers must be clearly labeled and dated to ensure food safety and
quality. This included leftovers, opened foods and sealed packages removed from their original shipping
box/case. All food items must be labeled with the date that they were received or opened. Sealed packages
removed from their original shipping box/case must be labeled with the date that they were received. When
food was transferred to a zip top bag or sealed container, the new container must be labeled with the date
the food was opened or transferred.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366286
If continuation sheet
Page 7 of 7