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Inspection visit

Health inspection

CENTERBURG POINTECMS #3662994 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 4 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, review of facility investigation report, review of personnel file, and review of facility policy, the facility failed to protect Resident #55 from assault by Certified Nursing Assistant (CNA) #599. This affected one resident (#55) of four residents reviewed for facility self-reported incidents and had the potential to affect all 68 residents residing in the facility. The facility census was 68.Findings include:Resident #55 was admitted to the facility on [DATE] with diagnoses including chronic diastolic (congestive) heart failure, need for assistance with personal care, cognitive communication deficit, restlessness and agitation, Type II Diabetes Mellitus without complications, heart disease and depression. Review of quarterly Minimum Data Set (MDS) dated [DATE] for Resident #55 revealed she was severely cognitively impaired and had physical behavioral symptoms (hitting, kicking, pushing) towards others one to three days of the review period. Resident #55 required substantial/maximal assistance for toileting, showering/bathing, upper body dressing, lower body dressing and personal hygiene, rolling left to right, moving from sitting to lying and transferring to toilet. Resident #55 used a manual wheelchair and needed partial/moderate assistance for wheeling 50 feet and was dependent for wheeling 150 feet.Review of care plan entry for Resident #55 dated 04/02/24 revealed Resident #55 had behaviors towards staff and a history of refusing care. Interventions suggested included convey an attitude of acceptance towards the resident and maintain a calm environment and approach to the resident.Review of facility investigation report for Self Reported Incident (SRI) OH261885 written statement by CNA #599 dated 06/22/25 revealed CNA #599 stated she put her hand over Resident #55's mouth in response to Resident #55 spitting. In this written statement, CNA #599 said she asked the resident not to spit on her anymore.Review of the facility investigation report for SRI OH261885 written statement completed by CNA #611 dated 06/22/25 revealed CNA #611 wrote that CNA #599 had said to Resident #55 she would punch her in the face and when Resident #55 spit towards CNA #599, CNA #599 then grabbed Resident #55 by the face and said you do not spit on me. Review of the facility investigation report for SRI OH261885 undated written statement completed by the Administrator revealed there was a meeting in which the Administrator, Human Resources Staff #501, and the Director of Nursing (DON) met with CNA #599 on 06/24/25 regarding the incident. The Administrator documented CNA #599 changed how she described the incident each time they asked for more details.Review of Employee Separation Form for CNA #599 revealed CNA #599 was terminated, effective 06/22/25. The document noted the termination was involuntary and reason noted was for physical abuse to resident.Interview on 11/26/25 at 2:10 P.M. with the DON confirmed CNA #599 was terminated for due to abuse of Resident #55 and the termination was effective 06/22/25.Review of facility policy titled, Ohio Resident Abuse, published 07/11/24, revealed abuse includes willful infliction of injury [or] intimidation. Willful means the individual must have acted deliberately.This deficiency represents non-compliance investigated under Complaint Number 1293221. Page 1 of 6 366299 366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0602 Protect each resident from the wrongful use of the resident's belongings or money. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on observation, review of the medical record, review of the facility's investigation, resident interview, staff interview and review of the facility policy, the facility failed to protect Resident #68 from misappropriation of his Oxycodone (opioid) medication. This affected one Resident (#68) of three reviewed for medication administration. The facility census was 68.Findings include:Review of the medical record revealed Resident #68 was initially admitted to the facility on [DATE]. Pertinent diagnoses included: cerebrovascular disease, acute and chronic respiratory failure, Type II Diabetes, acute kidney failure with tubular necrosis and chronic pain syndrome.Review of the quarterly Minimum Data Set (MDS) Section C dated 08/06/25 indicated Resident #68 was cognitively intact.Review of the physician's order, dated 06/13/25, revealed Resident #68 had an order for one Oxycodone 5 milligrams (mg) tablet at bedtime.Review of the shift change controlled substance inventory count sheet for 07/14/25 revealed one card of thirty 5 mg tablets of Oxycodone was received by the facility and added to the medication cart for Resident #68 on that date.Review of the Medication Administration Record (MAR) for Resident #68 for July 2025 revealed one tablet was given to Resident #68 each evening from 07/14/25 to 07/20/25 for a total of seven tablets.Review of the shift change controlled substance inventory count sheet for 07/21/25 revealed one card of thirty 5 mg tablets of Oxycodone for Resident #68 was marked as removed from cart (empty) with only one nurse signature.Review of the Medication Administration Record (MAR) for Resident #68 for July 2025 revealed that on 07/21/25 and 07/23/25 the Oxycodone was not administered with a note indicating that the medication was unavailable. On 07/24/25, the medication was not administered and the note indicated that the resident took a muscle relaxer instead. On these dates, documentation indicated Resident #68 reported his pain to be zero. Review of the pharmacy electronic emergency drug administration machine documentation for Resident #68 revealed on 07/22/25 one Oxycodone 5 milligram tablet was removed for Resident #68.Interview on 09/29/25 at 2:00 P.M. with Resident #68 revealed the resident mentioned in passing during the interview that his medication was taken by a nurse but administration took care of the situation.Interview on 11/25/25 at 5:08 P.M. with Director of Nursing (DON) confirmed Resident #68 should have had a card of with 21 pills in it on 07/21/25 when the medication was documented as not available. The DON also confirmed during the interview when a narcotic card is removed from the medication cart two nurses are required to sign the shift change controlled substance inventory count sheet when the medication card is removed. She confirmed on 07/21/25 there was only signature when the Oxycontin 5 mg for Resident #68 was removed. She said that she went through the shredder bin to find the card and found the top part of the card and the medication portion was not attached.Interview on 11/25/25 at 4:10 P.M. with the DON confirmed nurses who had cared for Resident #68 were subject to drug testing and no nurses failed the drug test. DON stated the nurse who removed the Narcotic card with only one signature from the medication cart was suspended pending investigation and subsequently resigned her position at the facility. Review of the facility policy titled, Storage and Expiration Dating of Medications and Biologicals, revised 06/30/35, stated controlled medications must be counted with another designated staff member when there is an exchange of keys.Review of the facility policy titled, Missing Medication, last revised 06/04/2021 revealed if there is a discrepancy during shift count, the off-going nurse for the cart affected should not leave until the discrepancy has been explained or until the Director of Nursing instructs them to leave.Review of the facility investigation report for Self-reported investigation control number OH2611885 revealed the corrective actions the facility took in Residents Affected - Few 366299 Page 2 of 6 366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few response to the identification of the missing medication.The deficient practice was corrected on 07/25/25 when the facility implemented the following corrective actions:On 07/24/25 at 3:28 P.M. the facility reported the incident to the [NAME] County Sherriff's Department.On 07/24/25 the Quality Assurance and Performance Improvement (QAPI) committee met to discuss the incident and plan approach.On 07/24/25 the DON/designee looked at all the narcotic accountability sheets that had been signed off on to ensure that there was no diversion noted. They were unable to locate the controlled substance count sheet for the Oxycodone that was removed from the medication cart and recognized that approximately 23 tablets were missing. On 07/24/25 the DON/designee interviewed the staff who worked from 07/14/25 to 07/21/25. Interviews included asking about any unusual behaviors or if they heard any complaints from the residents about medication administration.On 07/24/25 the DON notified the medical director of the investigation and the findings.On 07/24/25 human resources audited five random nursing files to ensure they were still in good standing to work at the facility.On 07/24/25 the DON interviewed residents who were able to be interviewed regarding whether they were getting their pain medication as ordered or requested.On 07/24/25 and 07/25/25, the DON reviewed with the nursing staff the missing medication policy and the correct procedure for narcotic sign in/out.On 07/24/25 and 07/25/25, four nurses who had access to Resident #68's Oxycodone were called, interviewed, and drug tested.The DON would audit random narcotic sheets weekly for four weeks and then for two additional months to ensure that there was no drug diversion or unmanaged pain.This deficiency represents non-compliance investigated under Complaint Number OH 002580250. 366299 Page 3 of 6 366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, review of facility investigation report, review of personnel file, and review of facility policy, the facility failed to report to law enforcement an incident of staff to resident abuse. This affected one resident (#55) of four residents reviewed for facility self-reported incidents and had the potential to affect all 68 residents residing in the facility. The facility census was 68.Findings include:Resident #55 was admitted to the facility on [DATE] with pertinent diagnoses including: chronic diastolic (congestive) heart failure, need for assistance with personal care, cognitive communication deficit, restlessness and agitation, Type II Diabetes Mellitus without complications, heart disease and depression. Review of quarterly Minimum Data Set (MDS) dated [DATE] for Resident #55 revealed she was severely cognitively impaired and had physical behavioral symptoms (hitting, kicking, pushing) towards others on one to three days of the review. Resident #55 required substantial/maximal assistance for toileting, showering/bathing, upper body dressing, lower body dressing and personal hygiene, rolling left to right, moving from sitting to lying and transferring to toilet. Resident #55 used a manual wheelchair and needed partial/moderate assistance for wheeling 50 feet and was dependent for wheeling 150 feet.Review of care plan entry for Resident #55 dated 04/02/24 revealed Resident #55 had behaviors towards staff and a history of refusing care. Interventions suggested included convey an attitude of acceptance towards the resident and maintain a calm environment and approach to the resident.Review of facility investigation report for Self Reported Incident (SRI) OH261885 summary of investigation revealed On Sunday, June 22, 2025 the alleged staff Certified Nursing Assistant (CNA) perpetrator (CNA #599) went into the alleged resident victim's (Resident #55's) room to assist the resident to Activities and the resident had a bowel movement. The alleged staff perpetrator (CNA #599) went to get another CNA (CNA #611) to assist with providing the alleged resident victim (Resident #55) with incontinence care. While providing care to the alleged resident victim, the resident became combative and stated I will hit you. The alleged perpetrator (CNA #599) stated she would hit her back. The alleged resident victim spit toward the alleged staff CNA perpetrator (CNA #599) and the alleged staff CNA perpetrator (CNA #599) covered the alleged resident victim's mouth with their hand to prevent the resident from spitting on the alleged staff CNA perpetrator again. The other staff CNA (CNA #611) immediately intervened and made sure the alleged resident victim was safe, taking them out of the room to the nurse station. Review of facility investigation report for SRI OH261885 written statement by Certified Nursing Assistant (CNA) #599 dated 06/22/25 revealed CNA #599 stated that she put her hand over Resident #55's mouth in response to Resident #55 spitting. In this written statement, CNA #599 said she asked the resident not to spit on her anymore.Review of the facility investigation report for SRI OH261885 written statement completed by CNA #611 dated 06/22/25 revealed CNA #611 wrote that CNA #599 had said to Resident #55 that she would punch her in the face and when Resident #55 spit towards CNA #599, CNA #599 then grabbed Resident #55 by the face and said you do not spit on me. Review of Employee Separation Form for STNA #599 revealed STNA #599 was terminated, effective 06/22/25. The document noted the termination was involuntary and reason noted was for physical abuse to resident.Further review of SRI OH261885 revealed the facility had not notified the the police regarding the incident. Review of progress notes for Resident #55 revealed note from 06/22/25 in which the DON documented the Power of Attorney (POA) did not want police to be notified.Interview on 11/26/25 at 2:10 P.M. with the Director of Nursing (DON) confirmed CNA #599 was terminated for abuse against Resident #55 effective 06/22/25 and that they did not report the incident to police per daughter's request.Review of facility policy titled, 366299 Page 4 of 6 366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0609 Level of Harm - Minimal harm or potential for actual harm Ohio Resident Abuse, published 07/11/24, revealed abuse includes willful infliction of injury [or] intimidation. Willful means the individual must have acted deliberately.Review of the facility policy titled, Crime Reporting, revised 03/03/25 revealed individuals are required to report any reasonable suspicion of a crime against any individual who is a resident of the nursing facility. Individuals must report to the appropriate governmental agencies and to one or more law enforcement entities. Residents Affected - Few 366299 Page 5 of 6 366299 12/09/2025 Centerburg Pointe 4531 Columbus Road Centerburg, OH 43011
F 0759 Ensure medication error rates are not 5 percent or greater. Level of Harm - Minimal harm or potential for actual harm Based on observation, staff interview, medical record review and policy review, this facility failed to ensure a 5% or less medication error rate was maintained when five medication errors out of 26 opportunities were observed resulting in a medication error rate of 19%. This affected one (Resident # 86) of the three residents observed for medication administration. The facility census was 68.Findings include: Review of Resident # 68's medical record revealed an admission date of 10/16/25. Diagnoses included hypertension, chronic obstructive pulmonary disease, traumatic brain injury and obstructive hydrocephalus. Review of Resident # 68's current physicians orders for November 2025 revealed the following orders:-Lisinopril (for high blood pressure) tablet 10 milligrams (mg). Hold medication if systolic blood pressure (SBP) is less than 110, pulse less than 60. Give once a day.-Aspirin (anti-inflammatory) tablet chewable 81 mg-crushed; give four tablets via gastric tube once a day.-Cholecalciferol (vitamin D3) 25 micrograms (mcg) capsule; give one tablet via gastric tube once a day.-Methylphenidate HCL (a central nervous system stimulant) tablet 5mg-crushed, give one tablet via gastric tube twice a day.-Norvasc (used to lower blood pressure) tablet 5 mg. Hold medication if SBP less than 110 or pulse less than 60. Give once a day.-Propranolol (used to lower blood pressure) tablet 20mg; give one tablet via gastric tube twice a day.-Therapeutic-M (multivitamin) tablet 9 mg-iron 400 mcg; give one tablet via gastric tube once a day.- Pro-Stat (supplement); administer 30 cubic centimeters (cc) one time a day-Enteral Feeding: Tube Feeding: Free Water Special Instructions: Tube Feeding: Free Water: Administer 180 ml every four hours to equal cc/day- no total given. Flush tube with 60 cc free water before and 30 cc between medications, every shift. Observation of medication administration on 11/26/25 at 8:20 A.M. with Registered Nurse (RN) #393 revealed the nurse obtained vitals for Resident #68. Blood pressure and pulse observed as 95/56 and 92. RN #393 stated she would hold Lisinopril and Norvasc due to parameter orders and notify the physician. RN #393 began gathering all other scheduled medications for Resident #68 followed by crushing and combining all medications together and placing the Prostat liquid and crushed medications into a 120cc drinking cup. RN #393 was then observed adding approximately 90cc of water to the cup. RN #393 then checked placement and residual for Resident #68 and flushed gastric tube with approximately 30cc's of water. All medications were administered at the same time using a syringe and not separate with water flushed in between. Interview on 11/26/2025 at 8:30 A.M. with RN #393 confirmed Resident #68's medications were crushed, combined and administered all at once and a water flush was not completed between each medication. RN #393 also confirmed there was an order to crush medications but not to combine them. Review of the facility policy titled Medication Administered through an Enteral Tube, dated 10/31/16 revealed under dose administration, Medication should be prepared and given separately. Do not mix medications together in a medication syringe and Administer liquid medications first, then follow with medications requiring dilution also to Flush with at least 15 ml of water after each individual medication is administered. This deficiency represents non-compliance investigated under Complaint Number 2580250 and 1293221. Residents Affected - Few 366299 Page 6 of 6

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Citations

4 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0759GeneralS&S Dpotential for harm

    F759 - Medication Errors

    Ensure medication error rates are not 5 percent or greater.

  • 0602GeneralS&S Dpotential for harm

    F602 - The resident has the right to be free from abuse, neglect, misappropriation of re

    Protect each resident from the wrongful use of the resident's belongings or money.

FAQ · About this visit

Common questions about this visit

What happened during the December 9, 2025 survey of CENTERBURG POINTE?

This was a inspection survey of CENTERBURG POINTE on December 9, 2025. The surveyor cited 4 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at CENTERBURG POINTE on December 9, 2025?

Yes, 4 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.