F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interview, observation, review of a facility investigation, and facility policy review, the facility
failed to ensure residents were properly transferred by mechanical lift. This affected two residents (#22 and
#44) of three residents reviewed for transfers. The facility census was 53.
Actual Harm occurred on 05/05/24 when two State Tested Nursing Assistants (STNA's) were transferring
Resident #22, who had severely impaired cognition and was dependent on staff for transfers, via
mechanical lift to her wheelchair and failed to operate the mechanical lift properly, resulting in Resident #22
falling and sustaining a spiral femur fracture requiring surgery and hospitalization. The resident was
assessed to exhibit severe pain with leg movement following the incident and signs/symptoms of
pain/distress throughout the morning of 05/06/24 before being transferred to the hospital.
Findings included:
1. Record review revealed Resident #22 was admitted to the facility on [DATE] with diagnoses including
localized edema, anxiety disorder, Alzheimer's Disease, and polyosteoarthritis. Additional diagnoses added
in May 2024 included fracture of unspecified part of neck of left femur, history of falling, altered mental
status, pain in left hip, fall from other furniture initial encounter, other acute post-procedural pain, and
anemia.
Review of a care plan revised on 06/23/21 revealed Resident #22 had an activity of daily living (ADL)
self-care performance and mobility deficit related to weakness, right artificial hip, anxiety, lower back pain,
and severe cognitive impairment with a goal of participating in self-care to optimum level as evidenced by
clean, odor free and dressed daily. Interventions included transfers with a hoyer lift and two staff to get out
of bed in the morning and a sit to stand with two person assist for all other transfers.
Review of a nursing note dated 05/05/24 at 4:56 P.M. by Licensed Practical Nurse (LPN) #201 revealed at
4:00 P.M. a State Tested Nurse Aide (STNA) came to this nurse to report the hoyer lift had started to tip
while transferring resident, STNAs were able to lower resident to the floor slowly while securing the lift.
Resident was given a head-to-toe assessment with no injuries noted, then placed into wheelchair, STNAs
were given an in-service on hoyer lift safety during transfers for the fall intervention.
Review of a nursing note dated 05/06/24 at 6:19 A.M. by Registered Nurse (RN) #221 revealed Resident
#22 was showing signs of severe pain when her left leg was moved, with the on-call providers paged twice
and no response. After 6:00 A.M. the facility nurse practitioner was notified with orders for
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366300
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366300
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canton Christian Home
2550 Cleveland Avenue NW
Canton, OH 44709
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
x-ray of left hip, left femur, left knee, and left lower leg.
Level of Harm - Actual harm
Review of a nursing note dated 05/06/24 at 10:35 A.M. by LPN #215 revealed Resident #22 was awake in
bed with signs and symptoms of pain/distress this morning, nurse instructed STNAs not to move resident
and leave her in bed, an x-ray was ordered, results were received and report to the provider and the
Director of Nursing (DON). Transportation was arranged and Resident #22 was sent to the emergency
department for evaluation and treatment. DON called Resident #22's representative to notify them.
Residents Affected - Few
Review of a discharge Minimum Data Set (MDS) assessment completed on 05/06/24 revealed Resident
#22 had severely impaired cognition, required maximum assistance for upper body dressing, lower body
dressing, putting on footwear, personal hygiene, and bed mobility, was dependent on staff for transfers,
always incontinent of bladder, and frequently incontinent of bowel.
Review of a nursing note dated 05/06/24 at 2:54 P.M. by LPN #215 revealed she spoke with the hospital
emergency department nurse and received an update, Resident #22 would be admitted for the femur
fracture and was waiting on a trauma consult.
Review of a nursing note dated 05/06/24 at 2:57 P.M. by DON revealed she made contact with Resident
#22's responsible party after playing phone tag all morning to inform her Resident #22 was sent to the
hospital with a fracture for evaluation and treatment.
Review of a nursing note dated 05/07/24 at 6:44 P.M. revealed an unspecified RN spoke with Resident
#22's responsible party and the surgeon stated the surgery went well, Resident #22 had a rod placed to
support fractured left femur, would likely be in the hospital for two to three more days, and would be
non-weight-bearing for eight weeks.
Review of a nursing note dated 05/10/24 at 7:55 P.M. revealed Resident #22 re-admitted to the facility.
Review of a written statement from STNA #237 dated 05/05/24 revealed while transferring Resident #22,
the hoyer lift fell over and they made sure she didn't get hurt.
Review of a written statement dated 05/05/24 by STNA #230 revealed while moving Resident #22 from the
bed to the chair with a lift, the legs came apart and flipped. STNA #230 stated she caught Resident #22
while STNA #237 lowered the hoyer to the floor.
Review of an additional statement from STNA #237 dated 05/05/24 revealed she was guiding the hoyer pad
with Resident #22 in it while getting the wheelchair ready while STNA #230 was operating the hoyer lift,
when they turned the lift around, it started to tip, both STNAs grabbed Resident #22 and lowered her to the
floor. The legs of the hoyer lift were open.
Review of an additional statement from STNA #230 dated 05/05/24 revealed she was operating the hoyer
lift and when she pulled it away from the bed and started to turn it, the hoyer started tipping over. The other
STNA grabbed Resident #22 to catch her from falling to the floor, the legs of the hoyer were open and they
were careful with the transfer.
Review of an interview from STNA #237 dated 05/06/24 revealed she and STNA #230 tried to transfer
Resident #22 from the bed to her wheelchair when the hoyer lift began to tip. STNA #237 and #230
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366300
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366300
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canton Christian Home
2550 Cleveland Avenue NW
Canton, OH 44709
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
caught Resident #22 and lowered her to the floor before she fell. STNA #237 stated she felt as though
STNA #230 was always in too much of a hurry and rushed the residents.
Level of Harm - Actual harm
Residents Affected - Few
Review of an interview from STNA #230 dated 05/06/24 revealed she and STNA #237 were trying to
transfer Resident #22 from the bed to the wheelchair when the hoyer lift started to tip over. STNA #230
stated she and STNA #237 grabbed Resident #22, caught her, then lowered her to the floor so she would
not fall. STNA #230 stated Resident #22 did not cry out in pain but did appear to be scared.
Review of an interview from LPN #201 dated 05/06/24 revealed STNAs reported to him at 4:00 P.M.
Resident #22 was in the hoyer lift when it tipped, STNAs told him they caught Resident #22 and lowered
her to the floor. A head-to-toe assessment was completed including vital signs and range of motion with no
signs or symptoms of injury or distress. LPN #201 stated he gave the STNAs an in-service on hoyer safety
usage as the intervention because he felt they used the hoyer improperly.
Review of a hospital note dated 05/07/24 revealed Resident #22 presented from the facility after an incident
in the hoyer lift where she ended up on the ground and was found to have a distal left femur spiral fracture.
Resident #22 was admitted under trauma service, with an orthopedic consult for surgery to complete an
open reduction total fixation of left femur on 05/07/24.
Review of a care plan dated 05/14/24 revealed Resident #22 had a hip fracture related to fall,
non-ambulatory status, fall 05/06/24 with spiral fracture during transfer and underwent surgical intervention
of left retrograde femoral rodding on 05/07/24.
Review of a MDS assessment completed on 05/17/24 revealed Resident #22 had severely impaired
cognition, was dependent on staff for upper body dressing, lower body dressing, putting on footwear,
personal hygiene, bed mobility, and transfers, and was always incontinent of bowel and bladder.
Interview on 05/23/24 at 3:00 P.M. with STNA #230 revealed she was not actually using the hoyer, but
guiding Resident #22 in the hoyer sling to her wheelchair. STNA #230 stated while transferring Resident
#22, STNA #237 was operating the hoyer lift when she turned it around and it started to tip. STNA #230
stated she did not know why the lift had started to tip because she was focused on Resident #22 but when
she noticed the hoyer began to tip, she attempted to get the wheelchair closer, but was not able to, so she
went to the ground on her knees to catch Resident #22. Resident #22's back landed on STNA #230's chest,
but Resident #22's coccyx and legs hit the floor. STNA #230 stated it was hard to tell how hard the impact
to the ground was because it happened so quick and there was no way to ease the hoyer lift when it tips
over. STNA #230 stated Resident #22 fell, and was not lowered to the ground.
Interview on 05/23/24 at 4:07 P.M. with STNA #250 and STNA #257 revealed the legs of hoyer lifts do not
open unless the remote was used to open the legs.
Interview on 05/23/24 at 4:43 P.M. with the Maintenance Director revealed the hoyer lifts were electric and
operated by a remote. The Maintenance Director stated if everything on the inspection checklist was
operating correctly, there was no way the hoyer lift legs could open up without someone pressing the
button.
Interview on 05/23/24 at 5:12 P.M. with DON confirmed the conflicting statements as noted above in the
facility fall investigation and interviews.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366300
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366300
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canton Christian Home
2550 Cleveland Avenue NW
Canton, OH 44709
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
2. Record review revealed Resident #44 was admitted to the facility on [DATE] with diagnoses including
anxiety disorder, Alzheimer's disease, and osteoporosis. Review of a care plan dated 09/26/22 revealed
Resident #44 had an ADL self-care performance and mobility deficit related to anxiety, chronic pain,
cognitive impairment, hypertension, osteoporosis, atrial fibrillation, spinal stenosis, non-ambulatory, needs
assistance with ADL's, and muscle weakness. Interventions included use a hoyer lift for all transfers and the
assistance of two staff members.
Review of a MDS assessment dated [DATE] revealed Resident #44 had severely impaired cognition and
was dependent on staff for transfers. Review of an order dated 01/06/22 revealed Resident #44 required a
hoyer lift with assistance of two staff for all transfers.
Observation on 05/23/24 at 3:59 P.M. revealed STNA #250 and #257 assisting Resident #44 with a hoyer
lift transfer from her bed to her standard wheelchair. Resident #44 was resting in bed with a hoyer pad
under her. STNA #250 and STNA #257 began connecting the hoyer lift to the sling using the red loops,
instructed Resident #44 to cross her arms, then STNA #257 began lifting Resident #44 by operating the
hoyer lift. Once Resident #44 was lifted from the bed, the hoyer legs were closed then the staff began to
move the hoyer lift. While STNA #257 operated the lift, STNA #250 helped to guide Resident #44 towards
her wheelchair. Once Resident #44 was hovering over the wheelchair, STNA grabbed the wheelchair and
tilted it backwards onto its back wheels with the front wheels completely off the ground and held the
wheelchair in place until Resident #44 was lowered into the seat. STNA #250 then lowered the front wheels
of the wheelchair down then began to disconnect Resident #44 from the lift.
Interview on 05/23/24 at 4:54 P.M. with STNA #250 revealed she positioned Resident #44's wheelchair by
tilting it back on the back wheels. STNA #250 stated Resident #44 is the only resident who transfers by
hoyer into a standard wheelchair and an agency aide taught her to tilt the wheelchair back to make it easier
to position Resident #44 in the chair. STNA #250 stated she had not considered the risks of the wheelchair
slipping and falling.
Review of hoyer lift bi-monthly inspections dated 12/11/23, 02/13/24, 04/18/24, and 05/08/24 revealed all
lifts in the facility were in proper working condition.
Review of Resident Council Minutes from 04/11/24 revealed a resident had concerns related to a young,
female staff member attempting to transfer him to his bedside commode with a front-wheeled walker. The
resident stated he had to educate the staff member on what a bedside commode was, what a sit-to-stand
lift was, and how to operate it. Resident stated other aides eventually came to help with the situation so he
was able to transfers safely but he was concerned about training because the interaction made him
uncomfortable.
Review of a Fall policy dated 01/24/23 revealed a fall was any unintentional change in position where the
resident ended up on the floor, ground, or other lower level.
Review of a policy titled Lifting Machine, Using a Mechanical dated 09/2022 revealed lift design and
operation vary across manufacturers, staff must demonstrate competency using the specific machines or
devices utilized in the facility.
This deficiency represents non-compliance investigated under Complaint Number OH00153814.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366300
If continuation sheet
Page 4 of 4