F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Based on medical record review, staff interview and policy review, the facility failed to ensure an accurate
reconciliation and accounting of all controlled substances. This affected one (#122) out of three reviewed for
medication reconciliation. The facility census was 123.
Findings include:
Review of the medical record for Resident #122 revealed an admission date of 02/13/25 and a discharge
date of 03/15/25. Diagnoses include non-pressure chronic ulcer of right heel and midfoot with unspecified
severity, type 2 diabetes mellitus with foot ulcer, rheumatoid arthritis without rheumatoid factor, and
spondylolisthesis.
Review of the Discharge Return Not Anticipated Minimum Data Set (MDS) dated [DATE] revealed Resident
#122 was independent with eating, required supervision assistance with oral hygiene, personal hygiene,
and wheelchair mobility, required partial assistance with bed mobility, required substantial assistance with
bathing, dressing, and transfers, and was dependent on staff assistance with toileting hygiene.
Review of the physician order dated 02/13/25 revealed an order for Oxycontin Oral Tablet Extended
Release (ER) 12 Hour Abuse-Deterrent 10 mg tab, give 1 tablet by mouth two times a day for chronic pain
syndrome. Further review of the physician orders revealed an order dated 03/14/25 that resident may
discharge home with Home Health for physical therapy, occupational therapy and nursing (PT/OT/NSG)
services.
Review of the care plan dated 02/13/25 revealed Resident #122 required assistance with all activities of
daily living.
Review of the pharmacy packing slip dated 03/05/25 revealed Oxycontin Oral Tablet Extended Release
(ER) 12 Hour Abuse-Deterrent 10 mg tablets, 30 tablets were delivered to the facility on [DATE] for
Resident #122. Further record review revealed Resident #122's Oxycontin 30 tablets delivered on 03/05/25
could not be accounted for.
Review of Resident #122's progress noted dated 03/15/25 at 10:00 A.M. revealed resident discharged to
home with his wife today at 10:00 A.M., resident sent with his medications for the rest of the weekend.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366301
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366301
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritagespring Healthcare Center of West Chester
7235 Heritagespring Drive
West Chester, OH 45069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 04/25/25 at 10:34 A.M. with Administrator #335 confirmed on 03/16/25, the day after Resident
#122 discharged home, the facility discovered 30 tablets of Oxycontin 10 mg, a full skid, came up missing
on 03/16/25. Interview with Administrator #335 also revealed that the facility completed a full investigation,
and two nurses, Licensed Practical Nurse (LPN) #478 and Registered Nurse (RN) #479 were terminated
for not following protocol of not giving the narcotic keys to another nurse without counting narcotics first.
Administrator #335 confirmed the facility was unable to determine where the 30 tablets of Oxycontin 10 mg
went.
Review of the Controlled Drug Reconciliation policy, dated 04/2025 revealed all controlled medications
(Schedule II, III, IV, V) are counted by licensed personnel. At every change of shift and hand-off of narcotic
keys, a reconciliation is conducted by both the departing and incoming licensed health care professional
responsible for the security and control of the drugs in the medication cart(s).
The deficient practice was corrected on 03/19/25 when the facility implemented the following corrective
actions:
•
On 03/16/25, the Director of Nursing (DON) was notified of an inconsistency with narcotic proof of use
sheets and narcotic skids regarding Resident #122's medication. The DON reported a self-reported incident
(SRI) to the Ohio Department of Health and began an investigation. The DON also notified Physician #12,
Administrator, Medical Director and Police regarding Resident #122's missing medications.
•
On 03/16/25 at 9:00 P.M., LPN #478 and RN #479 were removed from the nursing schedule and a drug
screen was completed. The results of the drug screen for LPN #478 and RN #479 were negative. However,
at the conclusion of the facilities investigation, LPN #478 and RN #479 were terminated.
•
On 3/16/25 at 11:00 P.M., all facility medication carts were audited by the DON and another licensed nurse
on duty to ensure verification of controlled substance counts. Additionally, current residents' narcotic proof
of use sheets and shift count sheets were reviewed by DON. No other concerns were identified.
•
On 03/16/25 through 03/19/25, all licensed nurses were interviewed by the DON regarding medications and
missing medications. There were no other concerns identified.
•
On 03/17/25, a Quality Assurance meeting was completed with the Medical Director.
•
On 03/18/25, licensed nurses on duty verified residents' controlled substances are available for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366301
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366301
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritagespring Healthcare Center of West Chester
7235 Heritagespring Drive
West Chester, OH 45069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
administration. No concerns were identified.
Level of Harm - Minimal harm
or potential for actual harm
•
Residents Affected - Few
By 03/19/25, the DON or designee completed an audit of current residents on opiates or controlled
substances to verify medications are available for administration. No concerns were identified.
•
On 03/19/25, the DON completed in-service training with all licensed nurses on the abuse policy including
misappropriation and controlled substance procedures.
This deficiency represents non-compliance investigated under Complaint Number OH00164014.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366301
If continuation sheet
Page 3 of 3