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Inspection visit

Health inspection

HIGHBANKS CARE CENTERCMS #3663035 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 5 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0553 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Allow resident to participate in the development and implementation of his or her person-centered plan of care. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, staff interview, and review of the facility policy, the facility failed to hold routine interdisciplinary team (IDT) care conferences for the residents. This affected four (Residents #1, #15, #16, and #32) of four residents reviewed for care conferences. The facility census was 50. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date of 03/25/22. Diagnoses included metabolic encephalopathy, chronic obstructive pulmonary disease, diabetes mellitus type II, depressive disorder, anxiety disorder, insomnia, paranoid personality disorder, atherosclerotic heart disease, adult failure to thrive, convulsions, colostomy status, hemorrhagic condition, hypertension, mild cognitive impairment, and hallucinations. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 had intact cognition. Resident #16 required supervision setup help only for bed mobility, transfers, and toilet use. Review of the interdisciplinary team (IDT) Plan of Care Review Summaries from 01/01/22 to 02/15/23 revealed there was only one care conference held on 01/20/23 during the 13 months time period reviewed. There was no documentation if Resident #16 was invited to attend the care conference nor if the resident did or did not attend the care conference that was held on 01/20/23. Interview on 02/15/23 at 10:12 A.M. with Social Services (SS) #136 verified there was only one care conference held in 13 months for Resident #16. SS #136 verified there was no evidence if Resident #16 was invited to attend the care conference held on 01/20/23 and if the resident did or did not attend the care conference. SS #136 stated she had been working at the facility since December 2022 and trying to get everything caught up. She stated the residents were invited to the care conferences unless families requested the resident not be invited. She verified the facility was not able to provide documentation for additional quarterly care conferences for Resident #16. 2. Review of the medical record for Resident #15 revealed an admission date of 11/18/21. Diagnoses included atherosclerotic heart disease, heart failure, chronic kidney disease, schizoaffective disorder, bipolar type, borderline personality disorder, major depressive disorder, anxiety disorder, gastro-esophageal reflux disease, low back pain, low back pain, irritable bowel syndrome, conversion disorder, dysphagia, and constipation. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 had (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 8 Event ID: 366303 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0553 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some intact cognition. Resident #15 had minimal difficulty hearing. Resident #15 required limited one person bed mobility, transfer, and toileting. Resident #15 required extensive assistance of one person for dressing and personal hygiene. Review of the interdisciplinary team (IDT) Plan of Care Review Summaries from 01/01/22 to 02/15/23 revealed there was only one care conference held on 01/18/22 during the 13 months time period reviewed. Review of the IDT Advance and Care Plan Conference Sheet revealed it was conducted on 01/18/22. Interview on 02/15/23 at 10:12 A.M. with Social Services (SS) #136 verified there was only one care conference held in 13 months for Resident #15. Review of the facility policy titled Resident/Resident Representative Care Conference, revised 05/09/18, revealed the purpose of the care conference was to provide the resident and/or resident representative the opportunity to participate in the resident's plan of care. On admission, the resident and/or resident representative will be informed of the facility's care conference protocols. They will be offered an initial care conference meeting. They may also be informed of a projected schedule for quarterly care conferences for the year, and that they may request a care conference at any time. 3. Medical record review for Resident #1 revealed an admission date of 11/13/21. Diagnoses included Alzheimer's disease, diabetes mellitus, dementia, osteoarthritis, and muscle weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 was cognitively impaired and was rarely understood and required extensive assistance of two staff members for mobility and transfers. Review of the IDT Advance Care plan conference sheet dated 01/12/22 revealed a care conference took place on 01/12/22 and the meeting included the resident's emergency contact and social services. No clinical staff or other IDT team members were noted to have attended. Review of the Psychosocial Assessments dated 02/25/22 and 05/25/22 revealed these were not interdisciplinary team (IDT) care conferences. The documents revealed advanced care planning was reviewed but it did not specify which staff were included in the assessment. Review of the IDT Advance Care plan conference sheet dated 06/30/22 revealed a care conference took place on 06/30/22 and the meeting included the resident's emergency contact, social services, and the Assistant Director of Nursing (ADON). There were no other IDT members noted to attend the care conference. Further review of the medical record revealed there was no evidence an IDT care plan meeting was held for Resident #1 from 07/01/22 to 02/15/23. Interview on 02/14/23 at 9:13 A.M. with Resident #1's emergency contact revealed she has only been invited to one care conference meeting since Resident #1 was admitted and would like to participate. Interview on 02/15/23 at 10:20 A.M. with SS #136 confirmed interdisciplinary care conferences were not completed quarterly for Resident #1. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 2 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0553 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 4. Review of the medical record for Resident #32 revealed an admission date of 01/17/22. Diagnoses included chronic ishemic heart disease, malnutrition, mood disorder, dementia, hypertension, and depression. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #32 was cognitively impaired and required limited assistance of one staff for activities of daily living. Review of the Psychosocial assessment dated [DATE], 05/16/22, 06/03/22 and 09/30/22 revealed these were not interdisciplinary team (IDT) care conferences. The documents revealed advanced care planning was reviewed, but family did not participate in the assessment. The form also does not specify which staff were included in the assessment. Review of the progress note dated 06/23/22 revealed a care conference was held with residents' emergency contact and the Administrator. No clinical or IDT staff were mentioned to have attended the meeting. Further review of the medical record revealed there was no evidence an IDT care plan meeting was held for Resident #32 from 01/17/22 to 02/15/23. Interview on 02/14/23 at 11:33 A.M. with Resident #32's family revealed she gets updates frequently, but denied being invited to care conferences. The family revealed they would like to attend care conferences if offered either in person or by phone. Interview on 02/15/23 at 10:20 A.M. with Social Services (SS) #136 revealed she was hired a few months ago and tried to get in a few care conferences in during the end of the last quarter of 2022. She verified many care conferences had been missed. SS #136 revealed family should be included in the care conference meetings and the IDT Care Conference forms should be completed. SS #136 confirmed IDT care conferences were not completed for Resident #32. SS #136 revealed IDT included several members of the team and should not just include the social service staff and resident or family. Review of the policy titled, Resident and Resident Representative Care Conferences, dated 08/08/16 revealed the resident and or resident representative would be offered and invited to attend an initial and quarterly care conferences. The policy did not include who from the facility was expected to attend the interdisciplinary care conferences. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 3 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and staff interviews, the facility failed to ensure call lights remained in reach and were easily accessible for the residents. This affected two (Residents #1 and #24) of 24 residents reviewed for call lights. The facility census was 50. Residents Affected - Few Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 11/13/21. Diagnoses included Alzheimer's disease, dementia, osteoarthritis and muscle weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 was cognitively impaired and was rarely understood and required extensive assistance of two staff members for mobility and transfers. Review of the care plan dated 02/13/23 revealed Resident #1 was at risk for falls with interventions to encourage and remind the resident to ask for assistance. Observation on 02/13/23 at 7:59 P.M. with Resident #1 revealed the resident was laying in bed. Resident #1's call light was observed to be under the bed and out of reach. Interview and observation on 02/13/23 at 7:59 P.M. with State Tested Nursing Aide (STNA) #151 revealed it was wrapped around Resident #1's bed wheels and physically moved the bed to free the call light. 2. Review of the medical record for the Resident #24 revealed an admission date of 10/01/20. Diagnoses included Parkinson's disease, dementia, schizophrenia and anxiety. Review of the care plan dated 06/16/22 revealed Resident #24 may require assistance with activities of daily living. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 was cognitively impaired and required extensive assistance of one staff members for mobility and activities of daily living. Observation on 02/13/23 at 8:08 P.M. with Resident #24 revealed the resident was laying in bed. Resident #24's call light was observed to be under the bed tucked next to the wall and out of reach. Interview and observation on 02/13/23 at 8:08 P.M. with Licensed Practical Nurse (LPN) #145 confirmed the call light was on the floor and out of reach of Resident #24. This deficiency represents non-compliance investigated under Complaint Numbers OH00140106 and OH00140308. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 4 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0570 Assure the security of all personal funds of residents deposited with the facility. Level of Harm - Potential for minimal harm Based on staff interview and record review, the facility failed to ensure the surety bond was sufficient to cover the balance of resident accounts. This had the potential to affect all 30 residents who had active fund accounts. The facility census was 50. Residents Affected - Some Findings include Review of the Surety bond revealed a signature date of 05/26/21 and effective date of 06/01/21. The surety bond revealed a bond amount of $20,000. Review of the resident's fund account balances revealed a balance of $26,668.97 on 01/2022; a balance of $25,473.92 on 02/2022; a balance of $22,689.62 on 03/2022; a balance of $23,982.36 on 04/2022; a balance of $22,321.30 on 05/2022; a balance of $24,058.89 on 06/2022; a balance of $38,843.03 on 09/2022; a balance of $40,496.27 on 10/2022; a balance of $41,290.44 on 11/2022; a balance of $50,421.78 on 12/022; and a balance of $82,962.98 on 02/14/22. Review of the surety bond increase penalty rider with a signature date of 02/15/23 and effective date of 09/29/22. The surety bond revealed a bond increase to $100,000. Interview on 02/14/23 at 5:50 P.M. with Business Office Manager (BOM) #133 revealed she was not aware the surety bond was that low and the overall facility balance was that high. Interviews from 02/15/23 at 9:00 A.M. to 02/16/23 at 6:30 P.M. with the Administrator revealed the facility had requested a surety bond increase to $100,000. The Administrator revealed it was dated for coverage to start on 09/29/22. The Administrated acknowledged the form was not signed and dated until 02/15/23 after a copy was requested by the state survey agency. Review of the facility's undated policy titled Resident Trust Fund Deposit Procedure revealed the policy does not include any language related to the surety bond amount. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 5 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641 Ensure each resident receives an accurate assessment. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to accurately code Minimum Data Set (MDS) assessments for Resident #39 and #50 for anticoagulation drug use and Resident #52 for hospice services. This affected three (Resident #39, #50, and #52) of 16 residents reviewed for MDS assessments. The facility census was 50. Residents Affected - Few Findings include: 1. Record review for Resident #52 revealed an admission date of 06/17/22. Diagnoses included dementia and adult failure to thrive. Resident #52 passed away at the facility under hospice services on 12/21/22. Review of the physician order dated 09/23/22 revealed Resident #52 was admitted to hospice for diagnosis of Alzheimer's disease with early onset. Review of the quarterly MDS assessments dated 09/23/22 and 12/06/22 revealed Resident #52 was coded as not receiving hospice services. Interview with Licensed Practical Nurse (LPN) #109 on 02/15/23 at 11:14 A.M. verified she did not code Resident #52 as receiving hospice services on the quarterly MDS assessments dated 09/23/22 and 12/06/22. LPN #109 stated she was new at completing MDS assessments. 2. Record review for Resident #39 revealed the resident was admitted to the facility on [DATE]. Diagnoses included Huntington's disease and a history of transient ischemic attack. Review of Resident #39's medical record revealed Resident #39 was not receiving anticoagulation therapy since 09/17/22. Review of the quarterly MDS assessment dated [DATE] revealed Resident #39 was marked for receiving anticoagulation therapy for the look-back period Interview on 02/15/23 at 8:57 A.M. with Licensed Practical Nurse (LPN) #109 verified Resident #39 's MDS assessment dated [DATE] was marked incorrectly for anticoagulation. LPN #109 verified Resident #39 was not on anticoagulation therapy at the time of assessment and was last on anticoagulation therapy until 09/17/22. 3. Record review for Resident #50 revealed an admission date of 10/22/22. Diagnoses included history of transient ischemic attack (TIA) and cerebral infarction without residual deficits. Review of the physician orders from 12/01/23 to 01/01/23, revealed Resident #50 did not receive anticoagulation therapy. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/01/23, revealed Resident #50 was marked for receiving anticoagulation therapy for the look-back period Interview on 02/15/23 at 8:57 A.M. with Licensed Practical Nurse (LPN) #109 verified Resident #50's MDS assessment dated [DATE] was marked incorrectly for anticoagulation. LPN #109 verified Resident (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 6 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641 #50 was not on anticoagulation therapy at the time of assessment. Level of Harm - Minimal harm or potential for actual harm Review of the MDS guidance revealed N0410E, Anticoagulant (e.g., warfarin, heparin, or low- molecular weight heparin): Record the number of days an anticoagulant medication was received by the resident at any time during the seven-day look-back period (or since admission/entry or reentry if less than seven days). Do not code antiplatelet medications such as aspirin/extended release, dipyridamole, or clopidogrel here. Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 7 of 8 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366303 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highbanks Care Center 111 Lazelle Road East Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Based on observation and staff interviews, the facility failed to ensure resident rooms were maintained in good repair. This affected four resident's (#1, #4, #7 and #24) of 24 residents reviewed for environment concerns. The facility census was 50. Findings include: 1. Observation on 02/13/23 at 7:59 P.M. of Resident #1 and Resident #7's room revealed a salad plate size dent in the wall above Resident #7's bed and the window blinds were broken with several pieces sticking out in various directions and several pieces broken off. Interview and observation on 02/13/23 at 7:59 P.M. with State Tested Nursing Aide (STNA) #151 confirmed the window blinds were broken and in disrepair and also confirmed the dent in the wall. STNA revealed Resident #7 was aggressive at times and had likely hit the wall herself. Interview and observation on 02/16/23 at 9:31 A.M. with Maintenance Director (MD) #135 confirmed the dent in the drywall above Resident #7's bed. 2. Observation on 02/13/23 at 8:08 P.M. revealed the blinds in Resident #4 and Resident 24's room were broken. Several pieces had broken off and other pieces were bent in various directions. Interview and observation on 02/13/23 at 8:08 P.M. with Licensed Practical Nurse (LPN) #145 confirmed the blinds were not maintained in good repair. Interview and observation on 02/16/23 at 9:31 A.M. with Maintenance Director (MD) #135 confirmed several rooms on the 200 hall had broken blinds and they were working to replace the broken ones. He revealed one of the residents has been wandering into resident rooms and will break the blinds. This deficiency represents non-compliance investigated under Master Complaint Number OH00140325 and Complaint Numbers OH00140308 and OH00140106. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366303 If continuation sheet Page 8 of 8

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Citations

5 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0553GeneralS&S Epotential for harm

    F553 - The right to participate in the development and implementation of his or her

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

  • 0558GeneralS&S Dpotential for harm

    F558 - The right to reside and receive services in the facility with reasonable

    Reasonably accommodate the needs and preferences of each resident.

  • 0570GeneralS&S Bno actual harm

    F570 - Assurance of financial security

    Assure the security of all personal funds of residents deposited with the facility.

  • 0641GeneralS&S Dpotential for harm

    F641 - Accuracy of Assessments

    Ensure each resident receives an accurate assessment.

  • 0921GeneralS&S Epotential for harm

    F921 - Other Environmental Conditions

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

FAQ · About this visit

Common questions about this visit

What happened during the February 17, 2023 survey of HIGHBANKS CARE CENTER?

This was a inspection survey of HIGHBANKS CARE CENTER on February 17, 2023. The surveyor cited 5 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HIGHBANKS CARE CENTER on February 17, 2023?

Yes, 5 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.