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Inspection visit

Health inspection

TWIN LAKESCMS #3663193 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Based on record review, staff interview, and policy review, the facility failed to notify the responsible party when a resident experienced a significant weight loss. This affected one (#32) of two residents reviewed for notification of change. The facility census was 38. Findings include: Review of the medical record of Resident #32 revealed an admission date of 02/19/21. Diagnoses included essential hypertension, muscle weakness, and cognitive communication deficit. Review of the Medicare five-day Minimum Data Set (MDS) assessment, dated 06/17/21, revealed the resident had impaired cognition. Review of Resident #32's weights revealed: on 02/21/21, she weighed 144 pounds; on 03/01/21 at 140 pounds; on 04/06/21 at 127 pounds; on 04/19/21 at 125 pounds; and on 05/01/21 at 127 pounds. This revealed a 17 pound weight loss and a 11.8 percent significant weight loss in less than three months. Review of the progress notes dated 04/2020 through 06/01/2020 revealed no indication of family notification of weight loss. Interview on 07/08/21 at 9:54 A.M. with Registered Dietitian (RD) #350 stated she does not personally notify the responsible party of a resident's weight loss and the nurse does the notification when they call to notify of the new orders associated with the weight loss. RD #350 further verified the medical record of Resident #32 lacked evidence of notification of responsible party of weight loss. Interview on 07/08/21 at 11:48 A.M. with Licensed Practical Nurse (LPN) #287 stated the nurses notify the responsible party of weight loss when they call to notify of the new orders associated with the weight loss. LPN #287 further stated the notification was documented in the progress notes when the notification was completed. Review of the facility's undated policy titled, Notification and Reporting of Changes in Health Status, Illness, Injury, and Death of a Resident, revealed the appropriate associates will promptly inform the resident representative of a significant change in the resident's status, such as a deterioration in health and document the notification in the medical record. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 366319 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366319 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/08/2021 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Lakes 9840 Montgomery Road Cincinnati, OH 45242 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Based on medical record review, family interview, staff interview, and policy review, the facility failed to include residents and resident representatives to participate in care planning. This affected one (#12) of 16 residents reviewed during the annual survey. The facility census was 38. Findings include: Review of the medical record for Resident #12 revealed an admission date of 11/03/18. Diagnoses included weakness, essential tremor, squamous cell carcinoma, Alzheimer's disease with late onset, unspecified macular degeneration, essential hypertension, chronic obstructive pulmonary disease, spinal stenosis, and primary generalized osteoarthritis. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/21/21, revealed the resident had severely impaired cognition. Review of the medical record revealed documentation of care conferences held on 04/21/20 and 12/16/19. There were no other documented care conferences held from 05/01/20 to 07/05/21. Interview on 07/06/21 at 1:45 P.M. with the daughter of Resident #12 stated the facility had not invited her to any care conferences since prior to the COVID-19 pandemic. Interview on 07/07/21 at 1:45 P.M. with the Director of Nursing (DON) verified the last care conference held for Resident #12 was 04/21/20. The DON stated she was unsure why additional care conferences were completed. Subsequent interview on 07/08/21 at 11:39 A.M. with the DON stated the expectation of a care conference was to be offered at least quarterly. Review of the facility's undated policy titled, Care Conference, revealed every resident and responsible party will be invited to a quarterly meeting that is held for the dual purpose of educating the resident about new issues that might impact his/her care and discussing his/her current physical, mental, and emotional status. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366319 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366319 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/08/2021 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Lakes 9840 Montgomery Road Cincinnati, OH 45242 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Based on medical record review, staff interview, and policy review, the facility failed to ensure resident's code status was accurate in the medical record. This affected three (#12, #22, and #32) of four residents reviewed for advanced directives. The facility census was 38. Findings include: 1. Review of the medical record for Resident #12 revealed an admission date of 11/03/18. Diagnoses included weakness, essential tremor, squamous cell carcinoma, Alzheimer's disease with late onset, and chronic obstructive pulmonary disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/21/21, revealed the resident had severely impaired cognition. Review of the physician orders revealed an active order dated 03/09/19 for Do Not Resuscitate-Comfort Care-Arrest (DNR-CCA). Review of the DNR Order Form revealed Resident #12 was a Do Not Resuscitate-Comfort Care (DNR-CC), signed by the physician on 11/08/18. 2. Review of the medical record for Resident #32 revealed an admission date of 02/19/21. Diagnoses included peripheral vascular disease, muscle weakness, cognitive communication deficit, and repeated falls. Review of the Medicare five-day MDS assessment, dated 06/17/21, revealed the resident had impaired cognition. Review of the physician orders revealed an active order dated 06/09/21 for DNR-CC. Review of the DNR Order Form revealed Resident #32 was a DNR-CCA, signed by the physician on 05/25/21. 3. Review of the medical record for Resident #22 revealed an admission date of 07/07/20. Diagnoses included other fracture of right pubis, dementia without behavioral disturbance, anxiety, asthma, muscle weakness, mood disorder, gastro esophageal reflux disease, venous insufficiency, and unspecified psychosis. Review of the quarterly MDS assessment, dated 04/28/21, revealed the resident had severely impaired cognition. Review of the physician orders revealed an active order dated 04/23/21 for DNR-CC. Review of the DNR Order Form revealed Resident #22 was a DNR-CCA, signed by the physician on 01/23/20. Interview on 07/06/21 at 3:30 P.M. with Registered Nurse (RN) #294 verified the code status orders did not match the signed DNR forms for Residents #12, #22, and #32. Review of the facility's undated policy titled Advance Directives, revealed all advance directive document copies will be obtained, filed in medical record and readily retrievable by associates. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366319 If continuation sheet Page 3 of 3

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • 0657GeneralS&S Dpotential for harm

    F657 - Comprehensive Care Plans

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • 0842GeneralS&S Dpotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the July 8, 2021 survey of TWIN LAKES?

This was a inspection survey of TWIN LAKES on July 8, 2021. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at TWIN LAKES on July 8, 2021?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) tha..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.