F 0572
Give residents a notice of rights, rules, services and charges.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and staff interviews, the facility failed to review Resident Rights with the residents
on an ongoing basis both in writing and orally. This had the potential to affect all residents in the facility. The
facility census was 82. Review of Resident Council Minutes for the past twelve months (December 2024
through December 2025) revealed a discussion of resident rights was not on the agenda nor discussed at
monthly meetings.Interview on 01/21/26 at 2:08 P.M., Resident #47 stated he had recently received a copy
of the Resident Rights document from the local Ombudsman who had come to their January resident
council meeting. After reading the document, he began sharing it with other residents including the
Resident Council President (Resident #16). Resident #47 stated he had not seen the Resident Rights
information before. Interview on 01/21/26 at 2:17 P.M., Resident #16 stated she had not read the Resident
Rights document until Resident #47 had brought it to her recently. Interviews on 01/26/26 at 2:00 P.M. to
3:45 P.M., Resident #20, #26 #41, and #70 stated they were not aware of the Resident Rights and did not
recall a time when the staff went over them. Interview on 01/26/26 at 3:51 P.M., Activities Director #218
verified the Resident Rights were not discussed at the monthly Resident Council meetings.
Residents Affected - Many
Note: The nursing home is
disputing this citation.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366347
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Veranda Gardens & Assisted Living
11784 Hamilton Avenue
Cincinnati, OH 45231
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interviews, the facility failed to include residents and families for care planning and
care conferences. This affected three Residents (#54, #47, and #16) out of four residents reviewed for care
planning and care conferences. Facility census was 82. Review of the medical record for Resident #54
revealed the resident was admitted to facility on 05/13/22. Diagnosis included cerebral infarction, chronic
pain, stenosis of bilateral carotid arteries, depression, anxiety, aphasia following cerebral infarction,
diabetes, hypertension, atrial fibrillation, and hyperlipidemia.Review of the Minimum Data Set (MDS)
assessment for Resident #54 dated 12/15/25 revealed the resident had moderately impaired cognition with
moderate depression. Interview with Resident #54 on 01/13/26 at 9:31 A.M. revealed he could not
remember ever having a care conference with the interdisciplinary team (IDT) to discuss care concerns or
his care plan.Interview on 01/13/26 at 4:10 P.M., Resident #54's Guardian stated she was assigned to be
Resident # 54's guardian in August 2025 and she has not been invited to or attended a care conference for
Resident #54. Review of medical record for Resident #47 revealed an admission date of 06/12/24 with
diagnoses including quadriplegia, amputation of two or more toes, atherosclerosis of aorta, diabetes,
myocardial infarction, colostomy, malnutrition, alcohol abuse, mood disorder, hypertension, contractures of
multiple sites, neuro dysfunction of the bladder. Review of MDS assessment dated [DATE] revealed
Resident #47 was cognitively intact.Interview with Resident #47 on 01/20/26 at 10:22 A.M. revealed the
resident had one care conference upon admission to the facility in June 2024 but hasn't been invited to or
had any additional care conferences since the initial care conference. Resident #47 stated he had never
seen his care plan or been told what was in it. Review of medical record for Resident #16 revealed an
admission date of 04/13/23 with diagnoses including quadriplegia, amputation of two or more toes, anemia,
atherosclerosis of aorta, diabetes, hyperlipemia, old myocardial infarction, colostomy, malnutrition, alcohol
abuse, mood disorder, seasonal allergies, hypertension, contractures of multiple sites, and neuro
dysfunction of the bladder. Review of the MDS assessment dated [DATE] revealed Resident #16 was
cognitively intact. Interview on 01/20/26 at 10:52 A.M. Resident #16 stated she has not been invited to or
attended a care conference since she transitioned from skilled care to long term care sometime in late
2024. Resident #16 stated she has not seen her care plan nor been told what is included in her care
plan.Interview on 01/15/26 at 1:29 P.M., SSD #321 stated she would do care conferences upon admission,
quarterly, annually and upon request. SSD #321 revealed she invites residents as well as their responsible
parties to all care conferences. SSD #321 stated that there are not many residents or responsible parties
that attend care conferences. SSD #321 verified the facility had documented evidence of care conference
invitations being sent out to residents or responsible parties. Interview on 01/20/26 at 3:01 P.M., the
Administrator verified the facility had no documented evidence of care conferences or IDT Plans of Care for
Residents (#54, #47, and #16) since 2024. This deficiency represents non-compliance investigated under
Complaint Number 2621517.
Event ID:
Facility ID:
366347
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Veranda Gardens & Assisted Living
11784 Hamilton Avenue
Cincinnati, OH 45231
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interviews and review of the facility policy, the facility failed to ensure food was
stored and prepared in a manner to prevent foodborne illness. This had the potential to affect 80 out of 82
residents as the facility identified two Residents (#87 and #09) with a diet order of nothing by mouth. The
facility census was 82. Observation of the kitchen's dry storage room on 01/12/26 at 8:50 A.M. with Dietary
Supervisor (DS) #235, revealed a bag of baking cocoa with an open date of 07/12/25 and no discard date.
Further observation revealed an open bag of egg noodles and penne noodles without a date. Interview with
DS #235 at the same time, verified that the baking cocoa should have had a discard date for six months
after opening and that both bags off pasta did not have an open date or a discard date.Continued
observation of the kitchen on 01/12/26 at 8:54 A.M. with DS #235 revealed a pumpkin pie without a date or
name being stored in the refrigerator in the main dining room. Interview with DS #235 at the same time,
stated the refrigerator is for food that the resident's family brings in. DS #235 verified that the pumpkin pie
did not have a date or the name of the resident that it belonged to. Continued observation of the kitchen on
01/14/26 at 12:13 P.M. with Dietician #351 revealed a red bucket containing chemicals on the food prep
table next to two bags of Jello mix. Interview with Dietician #351 at the same time verified that the red
bucket contained sanitizer and should not be stored near food. Review of the facility policy titled, Food
Storage - Labeling and Dating revised July 2018, revealed food items must be dated with an open date and
a use by date. Review of the facility policy titled Use and Storage of Food Brought in by Family and Visitors
revised 08/01/2023, revealed food items brought in must be labeled and dated.
Event ID:
Facility ID:
366347
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366347
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Veranda Gardens & Assisted Living
11784 Hamilton Avenue
Cincinnati, OH 45231
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation and staff interviews the facility failed to ensure trash cans in the kitchen were
properly covered. This had the potential to affect 80 out of 82 residents as the facility identified two
Residents (#87 and #09) with a diet order of nothing by mouth. The facility census was 82. Observation of
the kitchen on 01/12/2026 at 8:39 A.M. Dietary Supervisor (DS) #235 revealed a trash can in the food prep
area and in the dish washing area that did not have a lid. Interview with DS #235 at the same time, verified
the trash cans were not covered. DS #235 attempted to cover both trash cans but was only able to locate
one lid. Interview on 01/14/2026 at 11:27 A.M., Dietician #351 verified all trash cans should be covered
when they are not in active use.
Residents Affected - Many
Note: The nursing home is
disputing this citation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366347
If continuation sheet
Page 4 of 4