F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident and staff interviews and review of facility policy, the facility failed to ensure
allegations of misappropriation of missing money were reported to the State Survey Agency within 24 hours
after the allegation was discovered. This affected one (Resident #83) of one resident reviewed for personal
property. The facility census was 92.
Findings include:
Record review revealed Resident #83 was admitted to the facility on [DATE]. Medical diagnoses included
cerebrovascular disease, frontal lobe and executive function deficit, depression and anxiety. Review of
Resident #83's quarterly Minimum Data Set (MDS) assessment, dated 08/13/19, revealed the resident was
cognitively intact.
Review of Resident #83's resident funds statement from January 2019 through March 2019 revealed
withdrawals on 01/07/19 in the amount of $700 and another on 01/16/19 in the amount of $500.
Interview with Resident #83 on 09/09/19 at 10:18 A.M. revealed the resident had withdrawn money several
months ago, to purchase a new tablet. Resident #83 stated she had withdrawn $400 to purchase the tablet
and that money had been missing. Resident #83 stated she had informed the director of the facility and the
director had asked if she wanted to call the police but since she didn't know when the money went missing
or who took it she declined to call the police. Resident #83 stated the facility did nothing about her money.
Interview on 09/10/19 at 2:26 P.M. with Licensed Practical Nurse (LPN) #19 who stated she recalled the
incident which involved the missing money of Resident #83 but not the particular details.
Interview on 09/10/19 at 3:42 P.M. with the Director of Nursing (DON) who stated she was unaware of
Resident #83 having any missing money. The DON stated for missing items, there was a theft / missing
items report that was filled out with social services. The DON stated for items that had been reported as
misappropriated and/or stolen the facility would file a Self-Reported Incident (SRI).
Follow up interview on 09/11/19 at 9:53 A.M. with Resident #83 to clarify whom she first reported the
incident to and the resident revealed she had first reported the incident to LPN #19. Then the Licensed
Nursing Home Administrator (LNHA) then came to talk to Resident #83 and asked if she wanted to call the
police. Resident #83 declined to call the police.
Interview on 09/11/19 at 1:02 P.M. with the LNHA who stated on 01/21/19 it was reported to LPN #19
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
366348
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
by Resident #83 that she had $400 missing. The LNHA stated when the resident spoke to him, Resident
#83 stated it was $300 that was missing. LNHA stated he did not complete an SRI for several reasons. One
reason was because the amounts reported were conflicting. The LNHA stated the resident had a history of
making false allegations, the police weren't called and the resident's son had visited and the resident had
admitted to giving her son some money but the facility had no way to verify how much that was.
Residents Affected - Few
Interview on 09/11/19 at 4:23 P.M. with Resident #83 who stated she had not given her son any money as
reported by the LNHA related to the missing money.
Review of the facility's policy titled Abuse, Neglect, Exploitation & Misappropriation of Resident Property,
dated 11/21/16 revealed in response to allegations of abuse, neglect, exploitation or mistreatment, the
facility must: Ensure that all alleged violations of abuse, neglect, exploitation or mistreatment, including
injuries of unknown source and misappropriation of resident property, are reported immediately, but not
later than two hours after the allegation is made, if the events that cause the allegation involve abuse or
result in serious bodily injury, or not later than 24 hours if the advents that cause the allegation do not
involve abuse and do not result in serious bodily injury, to the Administrator or designee of the facility and to
other officials, including the State Survey Agency, in accordance with the State Law.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
staff interview and record review, the facility failed to ensure residents and resident representatives were
notified in writing of reasons for a transfer to the hospital. This affected two (#54 and #346) of five residents
reviewed for hospitalization. The facility census was 92.
Findings include:
1. Medical record review for Resident #54 revealed the resident was admitted to the facility on [DATE].
Diagnoses included cerebral infarction, diabetes, neuromuscular dysfunction of the bladder, chronic kidneys
disease, peripheral vascular disease, adult failure to thrive, and schizoaffective disorder. Review of the
annual Minimum Data Set (MDS) assessment, dated 07/15/19, revealed the resident had severely impaired
cognitive skills for daily decision making.
Review of nursing progress note dated 07/06/19 at 8:40 P.M. revealed Resident #54 was transported to the
hospital. Review of progress note dated 07/07/19 at 4:12 A.M. revealed Resident #54 was admitted to the
hospital with a diagnoses of gallstones and a urinary tract infection. The returned to the facility on [DATE].
Further medical record review revealed there was no record of Resident #54 or the resident's
representative being notified in writing of the reason for the resident's hospitalization.
Interview on 09/12/19 at 11:56 A.M. with the Director of Nursing (DON) confirmed the resident and resident
representative were not notified in writing of reasons for transfer to the hospital on [DATE].
2. Review of Resident #346's medical record revealed being admitted on [DATE] with diagnosis including
cholecystitis. Resident #346 was discharged to the hospital on [DATE] at 4:45 A.M.
Review of Resident #346's progress note, dated 09/05/19, revealed the resident was transferred to the
hospital on [DATE] at 4:45 A.M. via emergency medical transportation. There was no evidence the resident
or the resident's representative was notified in writing of the reason the resident was transferred to the
hospital.
Interview on 09/10/19 at 4:42 P.M. with Social Services (SS) #8 confirmed the facility does not mail the
transfer/discharge notices to the resident's representative.
Interview with the Director of Nursing (DON) on 09/10/19 at 3:50 P.M. confirmed the facility did not have a
procedure to send transfer/discharge notices to the resident's representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and staff interview, the facility failed to ensure hot water was maintained at a safe temperature.
This affected seven (#14, #15, #16, #27, #43, #51 and #62) of nine residents reviewed for accidents and
had the potential to affect 11 residents identified by the facility as cognitively impaired and independently
mobile. The facility census was 92.
Findings include:
1. Medical record review revealed Resident #14 was admitted to the facility on [DATE] with the diagnosis of
Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/11/19,
revealed the resident had severely impaired cognitive skills for daily decision making and extensive
assistance was required with bed mobility, transfers, eating, toileting, and personal hygiene. A wheelchair
was utilized for mobility.
Review of the quarterly dementia unit assessment, dated 08/15/19, revealed Resident #14 was confused to
time and place, had poor safety awareness, impaired decision making skills, and had delusional thoughts
and beliefs. Continued placement to the dementia unit was recommended for poor safety awareness and
impaired decision making skills.
Observation on 09/09/19 at 3:15 P.M. of the hot water in Resident #14's bathroom sink revealed visible
steam and inability to hold hand under water due to hot temperature. Subsequent observation on 09/10/19
at 11:48 A.M. of the hot water in Resident #14's bathroom sink with Maintenance (MTN) #14 revealed a
temperature of 127 degrees Fahrenheit (F), obtained by MTN #14.
Observation on 09/10/19 at 3:15 P.M. revealed Resident #14 independently propelling self in wheelchair
throughout the secure dementia unit.
2. Medical record review revealed Resident #15 was admitted to the facility on [DATE] with diagnosis
including Alzheimer's disease. Review of the quarterly MDS assessment, dated 06/01/19, revealed the
resident had severely impaired cognitive skills for daily decision making, extensive assistance was required
with bed mobility, transfers, toileting, personal hygiene, limited assistance was required with eating, and no
mobility devices were required with locomotion.
Review of quarterly dementia unit assessment, dated 07/18/19, revealed Resident #15 was at risk for
elopement related to impaired cognition and being unaware of safety needs.
Observation on 09/09/19 at 3:28 P.M. revealed the water in Resident #15's bathroom sink was hot to the
touch. Subsequent observation on 09/09/19 at 3:32 P.M. with MTN #14 whom measured the hot water
temperature in Resident #15's sink revealed a temperature of 126 degrees F.
Observation on 09/09/19 at 3:49 P.M. revealed Resident #15 was ambulating independently without any
assistive devices throughout the halls on the secure dementia unit.
3. Medical record review revealed Resident #16 was admitted to the facility on [DATE] with diagnosis of
dementia with behavioral disturbance.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of the quarterly MDS assessment, dated 06/02/19, revealed the resident had moderately impaired
cognitive skills for daily decision making, limited assistance was required with bed mobility, transfers, and
toileting, supervision was required with eating, and personal hygiene, and Resident #16 did not required
any assistive devices with locomotion.
Review of the quarterly dementia unit assessment, dated 08/28/19, revealed Resident #16 was unhappy
with dementia unit placement and denied cognitive deficits. Resident #16 talked frequently about wanting to
go home and continued placement was recommended due to being an elopement risks.
Observation on 09/09/19 at 3:37 P.M. of Resident #16's bathroom sink with MTN #14 revealed a water
temperature of 127 degrees F, obtained by MTN #14. Interview with MTN #14, at the time of the
observation, reported there was one circulating pump so all the hot water temperatures would be consistent
as Resident #16's room was furthest away from the hot water source.
Interview on 09/12/19 at 9:59 A.M. with Licensed Practical Nurse (LPN) #71 reported Resident #16
ambulated and utilized the bathroom independently.
4. Medical record review revealed Resident #27 was admitted to the facility on [DATE] with diagnosis of
dementia with behavioral disturbance.
Review of the quarterly MDS assessment, dated 06/20/19, revealed the resident had moderately impaired
cognitive skills for daily decision making. She required extensive assistance was needed with bed mobility,
transfers, and toileting. Resident #27 was totally dependent upon staff for personal hygiene and a walker
and wheelchair were utilized for mobility.
Review of quarterly dementia unit assessment, dated 08/22/19, revealed Resident #27 displayed exit
seeking behaviors and had poor safety awareness. Continued placement on the secured unit was
recommended due to confusion and disorientation to time and place.
Observation on 09/09/19 at 3:39 P.M. of Resident #27's sink with MTN #14 revealed a water temperature of
124 degrees F, obtained by MTN #14.
Observation on 09/10/19 at 3:24 P.M. revealed Resident #27 independently propelling self throughout the
secure dementia unit, attempting to exit unit activating door alarms.
5. Medical record review revealed Resident #43 was admitted to the facility on [DATE] with diagnosis of
Alzheimer's disease.
Review of the quarterly MDS assessment, dated 07/09/19, revealed the resident had severely impaired
cognitive skills for daily decision making and extensive assistance was required with bed mobility, transfers,
toileting, and personal hygiene. Resident #43 ambulated without any assistive devices.
Review of the quarterly dementia unit assessment, dated 07/03/19, revealed Resident #43 wandered with
exit seeking, verbal and physical aggressive behaviors. Continued placement on the memory care unit was
recommended due to confusion, disorientation, impaired safety awareness and exit seeking behaviors.
Observation on 09/09/19 at 3:34 P.M. of Resident #43's bathroom sink water with MTN #14 revealed a hot
water temperature of 126 degrees F, obtained by MTN #14.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Observation on 09/10/19 at 5:31 P.M. revealed Resident #43 was ambulating throughout the unit
independently without any assistive devices.
6. Medical record review revealed Resident #51 was admitted to the facility on [DATE] with diagnosis of
vascular dementia with behavioral disturbance.
Residents Affected - Some
Review of the quarterly MDS assessment, dated 07/12/19, revealed the resident had severely impaired
cognitive skills for daily decision making, limited assistance was required with bed mobility, transfers,
toileting, and extensive assistance was required with personal hygiene. A walker and wheelchair were
utilized for mobility.
Review of the quarterly dementia unit assessment, dated 08/22/19, revealed Resident #51 was confused to
time and place with impaired safety awareness. Continued placement to the memory care unit was required
due to impaired decision making.
Observation on 09/09/19 at 3:15 P.M. of Resident #51's bathroom sink revealed steam visible from hot
water and inability to keep hand under water due to hot temperature. Subsequent observation on 09/09/19
at 11:48 A.M. of the hot water in Resident #51's bathroom sink with Maintenance (MTN) #14 revealed a
temperature of 127 degrees Fahrenheit (F), obtained by MTN #14.
Observation on 09/10/19 at 6:05 P.M. revealed Resident #51 ambulating independently with a rolling walker.
7. Medical record review revealed Resident #62 was admitted to the facility on [DATE] with a diagnosis of
Alzheimer's disease.
Review of the quarterly MDS assessment, dated 07/20/19, revealed the resident had severely impaired
cognitive skills for daily decision making, extensive assistance was required with bed mobility and personal
hygiene, and limited assistance was required with transfers and toileting. No mobility devices were needed
for mobility.
Review of the quarterly dementia unit assessment, dated 07/25/19, revealed Resident #62 was confused to
time, place and exhibited exit seeking behaviors. Continued placement to the memory care unit was
recommended due to impaired cognition and poor safety awareness.
Observation on 09/09/19 at 3:39 P.M. of Resident #62's sink with MTN #14 revealed a hot water
temperature of 124 degrees F, obtained by MTN #14. Interview with MTN #14, at the time of the
observation, reported water temperatures varied dependent upon how much water was being utilized and
was in circulation.
Interview on 09/12/19 at 10:00 A.M. with LPN #71 reported Resident #62 ambulated independently without
assistive devices.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366348
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/12/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Venetian Gardens
1650 State Route 28
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview, record review, and review of manufacturer drug administration
instructions, the facility failed to ensure insulin was administered correctly via a KwikPen. This affected one
(Resident #83) of three residents observed for medication administration. The facility identified seven
residents prescribed insulin via a pen on the 400 unit. The facility census was 91.
Residents Affected - Few
Findings include:
Medical record review revealed Resident #83 had a physician order dated 04/23/19 for Basaglar KwikPen
inject 32 units subcutaneous daily.
Observation on 09/11/19 at 7:31 A.M. revealed Registered Nurse (RN) #32 administered Basaglar Kwikpen
insulin 32 units subcutaneous in the left abdomen. RN #32 did not prime the pen when preparing the
medication, prior to administration.
Interview on 09/11/19 at 9:44 A.M. with RN #32 reported she had never primed an insulin pen and didn't
have any knowledge of need to prime insulin pens.
Review of Basaglar KwikPen instruction for use revealed prime the pen before each injection. Priming
means removing the air from the needle and cartridge than may collect during normal use. It is important to
prime the pen before each infection so it will work correctly. If the pen is not primed before each injection,
too much or too little insulin may be administered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366348
If continuation sheet
Page 7 of 7