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Inspection visit

Health inspection

VENETIAN GARDENSCMS #3663484 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 4 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, resident and staff interviews and review of facility policy, the facility failed to ensure allegations of misappropriation of missing money were reported to the State Survey Agency within 24 hours after the allegation was discovered. This affected one (Resident #83) of one resident reviewed for personal property. The facility census was 92. Findings include: Record review revealed Resident #83 was admitted to the facility on [DATE]. Medical diagnoses included cerebrovascular disease, frontal lobe and executive function deficit, depression and anxiety. Review of Resident #83's quarterly Minimum Data Set (MDS) assessment, dated 08/13/19, revealed the resident was cognitively intact. Review of Resident #83's resident funds statement from January 2019 through March 2019 revealed withdrawals on 01/07/19 in the amount of $700 and another on 01/16/19 in the amount of $500. Interview with Resident #83 on 09/09/19 at 10:18 A.M. revealed the resident had withdrawn money several months ago, to purchase a new tablet. Resident #83 stated she had withdrawn $400 to purchase the tablet and that money had been missing. Resident #83 stated she had informed the director of the facility and the director had asked if she wanted to call the police but since she didn't know when the money went missing or who took it she declined to call the police. Resident #83 stated the facility did nothing about her money. Interview on 09/10/19 at 2:26 P.M. with Licensed Practical Nurse (LPN) #19 who stated she recalled the incident which involved the missing money of Resident #83 but not the particular details. Interview on 09/10/19 at 3:42 P.M. with the Director of Nursing (DON) who stated she was unaware of Resident #83 having any missing money. The DON stated for missing items, there was a theft / missing items report that was filled out with social services. The DON stated for items that had been reported as misappropriated and/or stolen the facility would file a Self-Reported Incident (SRI). Follow up interview on 09/11/19 at 9:53 A.M. with Resident #83 to clarify whom she first reported the incident to and the resident revealed she had first reported the incident to LPN #19. Then the Licensed Nursing Home Administrator (LNHA) then came to talk to Resident #83 and asked if she wanted to call the police. Resident #83 declined to call the police. Interview on 09/11/19 at 1:02 P.M. with the LNHA who stated on 01/21/19 it was reported to LPN #19 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 7 Event ID: 366348 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm by Resident #83 that she had $400 missing. The LNHA stated when the resident spoke to him, Resident #83 stated it was $300 that was missing. LNHA stated he did not complete an SRI for several reasons. One reason was because the amounts reported were conflicting. The LNHA stated the resident had a history of making false allegations, the police weren't called and the resident's son had visited and the resident had admitted to giving her son some money but the facility had no way to verify how much that was. Residents Affected - Few Interview on 09/11/19 at 4:23 P.M. with Resident #83 who stated she had not given her son any money as reported by the LNHA related to the missing money. Review of the facility's policy titled Abuse, Neglect, Exploitation & Misappropriation of Resident Property, dated 11/21/16 revealed in response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: Ensure that all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than two hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the advents that cause the allegation do not involve abuse and do not result in serious bodily injury, to the Administrator or designee of the facility and to other officials, including the State Survey Agency, in accordance with the State Law. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 2 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility failed to ensure residents and resident representatives were notified in writing of reasons for a transfer to the hospital. This affected two (#54 and #346) of five residents reviewed for hospitalization. The facility census was 92. Findings include: 1. Medical record review for Resident #54 revealed the resident was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, diabetes, neuromuscular dysfunction of the bladder, chronic kidneys disease, peripheral vascular disease, adult failure to thrive, and schizoaffective disorder. Review of the annual Minimum Data Set (MDS) assessment, dated 07/15/19, revealed the resident had severely impaired cognitive skills for daily decision making. Review of nursing progress note dated 07/06/19 at 8:40 P.M. revealed Resident #54 was transported to the hospital. Review of progress note dated 07/07/19 at 4:12 A.M. revealed Resident #54 was admitted to the hospital with a diagnoses of gallstones and a urinary tract infection. The returned to the facility on [DATE]. Further medical record review revealed there was no record of Resident #54 or the resident's representative being notified in writing of the reason for the resident's hospitalization. Interview on 09/12/19 at 11:56 A.M. with the Director of Nursing (DON) confirmed the resident and resident representative were not notified in writing of reasons for transfer to the hospital on [DATE]. 2. Review of Resident #346's medical record revealed being admitted on [DATE] with diagnosis including cholecystitis. Resident #346 was discharged to the hospital on [DATE] at 4:45 A.M. Review of Resident #346's progress note, dated 09/05/19, revealed the resident was transferred to the hospital on [DATE] at 4:45 A.M. via emergency medical transportation. There was no evidence the resident or the resident's representative was notified in writing of the reason the resident was transferred to the hospital. Interview on 09/10/19 at 4:42 P.M. with Social Services (SS) #8 confirmed the facility does not mail the transfer/discharge notices to the resident's representative. Interview with the Director of Nursing (DON) on 09/10/19 at 3:50 P.M. confirmed the facility did not have a procedure to send transfer/discharge notices to the resident's representative. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 3 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and staff interview, the facility failed to ensure hot water was maintained at a safe temperature. This affected seven (#14, #15, #16, #27, #43, #51 and #62) of nine residents reviewed for accidents and had the potential to affect 11 residents identified by the facility as cognitively impaired and independently mobile. The facility census was 92. Findings include: 1. Medical record review revealed Resident #14 was admitted to the facility on [DATE] with the diagnosis of Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/11/19, revealed the resident had severely impaired cognitive skills for daily decision making and extensive assistance was required with bed mobility, transfers, eating, toileting, and personal hygiene. A wheelchair was utilized for mobility. Review of the quarterly dementia unit assessment, dated 08/15/19, revealed Resident #14 was confused to time and place, had poor safety awareness, impaired decision making skills, and had delusional thoughts and beliefs. Continued placement to the dementia unit was recommended for poor safety awareness and impaired decision making skills. Observation on 09/09/19 at 3:15 P.M. of the hot water in Resident #14's bathroom sink revealed visible steam and inability to hold hand under water due to hot temperature. Subsequent observation on 09/10/19 at 11:48 A.M. of the hot water in Resident #14's bathroom sink with Maintenance (MTN) #14 revealed a temperature of 127 degrees Fahrenheit (F), obtained by MTN #14. Observation on 09/10/19 at 3:15 P.M. revealed Resident #14 independently propelling self in wheelchair throughout the secure dementia unit. 2. Medical record review revealed Resident #15 was admitted to the facility on [DATE] with diagnosis including Alzheimer's disease. Review of the quarterly MDS assessment, dated 06/01/19, revealed the resident had severely impaired cognitive skills for daily decision making, extensive assistance was required with bed mobility, transfers, toileting, personal hygiene, limited assistance was required with eating, and no mobility devices were required with locomotion. Review of quarterly dementia unit assessment, dated 07/18/19, revealed Resident #15 was at risk for elopement related to impaired cognition and being unaware of safety needs. Observation on 09/09/19 at 3:28 P.M. revealed the water in Resident #15's bathroom sink was hot to the touch. Subsequent observation on 09/09/19 at 3:32 P.M. with MTN #14 whom measured the hot water temperature in Resident #15's sink revealed a temperature of 126 degrees F. Observation on 09/09/19 at 3:49 P.M. revealed Resident #15 was ambulating independently without any assistive devices throughout the halls on the secure dementia unit. 3. Medical record review revealed Resident #16 was admitted to the facility on [DATE] with diagnosis of dementia with behavioral disturbance. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 4 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Review of the quarterly MDS assessment, dated 06/02/19, revealed the resident had moderately impaired cognitive skills for daily decision making, limited assistance was required with bed mobility, transfers, and toileting, supervision was required with eating, and personal hygiene, and Resident #16 did not required any assistive devices with locomotion. Review of the quarterly dementia unit assessment, dated 08/28/19, revealed Resident #16 was unhappy with dementia unit placement and denied cognitive deficits. Resident #16 talked frequently about wanting to go home and continued placement was recommended due to being an elopement risks. Observation on 09/09/19 at 3:37 P.M. of Resident #16's bathroom sink with MTN #14 revealed a water temperature of 127 degrees F, obtained by MTN #14. Interview with MTN #14, at the time of the observation, reported there was one circulating pump so all the hot water temperatures would be consistent as Resident #16's room was furthest away from the hot water source. Interview on 09/12/19 at 9:59 A.M. with Licensed Practical Nurse (LPN) #71 reported Resident #16 ambulated and utilized the bathroom independently. 4. Medical record review revealed Resident #27 was admitted to the facility on [DATE] with diagnosis of dementia with behavioral disturbance. Review of the quarterly MDS assessment, dated 06/20/19, revealed the resident had moderately impaired cognitive skills for daily decision making. She required extensive assistance was needed with bed mobility, transfers, and toileting. Resident #27 was totally dependent upon staff for personal hygiene and a walker and wheelchair were utilized for mobility. Review of quarterly dementia unit assessment, dated 08/22/19, revealed Resident #27 displayed exit seeking behaviors and had poor safety awareness. Continued placement on the secured unit was recommended due to confusion and disorientation to time and place. Observation on 09/09/19 at 3:39 P.M. of Resident #27's sink with MTN #14 revealed a water temperature of 124 degrees F, obtained by MTN #14. Observation on 09/10/19 at 3:24 P.M. revealed Resident #27 independently propelling self throughout the secure dementia unit, attempting to exit unit activating door alarms. 5. Medical record review revealed Resident #43 was admitted to the facility on [DATE] with diagnosis of Alzheimer's disease. Review of the quarterly MDS assessment, dated 07/09/19, revealed the resident had severely impaired cognitive skills for daily decision making and extensive assistance was required with bed mobility, transfers, toileting, and personal hygiene. Resident #43 ambulated without any assistive devices. Review of the quarterly dementia unit assessment, dated 07/03/19, revealed Resident #43 wandered with exit seeking, verbal and physical aggressive behaviors. Continued placement on the memory care unit was recommended due to confusion, disorientation, impaired safety awareness and exit seeking behaviors. Observation on 09/09/19 at 3:34 P.M. of Resident #43's bathroom sink water with MTN #14 revealed a hot water temperature of 126 degrees F, obtained by MTN #14. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 5 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Minimal harm or potential for actual harm Observation on 09/10/19 at 5:31 P.M. revealed Resident #43 was ambulating throughout the unit independently without any assistive devices. 6. Medical record review revealed Resident #51 was admitted to the facility on [DATE] with diagnosis of vascular dementia with behavioral disturbance. Residents Affected - Some Review of the quarterly MDS assessment, dated 07/12/19, revealed the resident had severely impaired cognitive skills for daily decision making, limited assistance was required with bed mobility, transfers, toileting, and extensive assistance was required with personal hygiene. A walker and wheelchair were utilized for mobility. Review of the quarterly dementia unit assessment, dated 08/22/19, revealed Resident #51 was confused to time and place with impaired safety awareness. Continued placement to the memory care unit was required due to impaired decision making. Observation on 09/09/19 at 3:15 P.M. of Resident #51's bathroom sink revealed steam visible from hot water and inability to keep hand under water due to hot temperature. Subsequent observation on 09/09/19 at 11:48 A.M. of the hot water in Resident #51's bathroom sink with Maintenance (MTN) #14 revealed a temperature of 127 degrees Fahrenheit (F), obtained by MTN #14. Observation on 09/10/19 at 6:05 P.M. revealed Resident #51 ambulating independently with a rolling walker. 7. Medical record review revealed Resident #62 was admitted to the facility on [DATE] with a diagnosis of Alzheimer's disease. Review of the quarterly MDS assessment, dated 07/20/19, revealed the resident had severely impaired cognitive skills for daily decision making, extensive assistance was required with bed mobility and personal hygiene, and limited assistance was required with transfers and toileting. No mobility devices were needed for mobility. Review of the quarterly dementia unit assessment, dated 07/25/19, revealed Resident #62 was confused to time, place and exhibited exit seeking behaviors. Continued placement to the memory care unit was recommended due to impaired cognition and poor safety awareness. Observation on 09/09/19 at 3:39 P.M. of Resident #62's sink with MTN #14 revealed a hot water temperature of 124 degrees F, obtained by MTN #14. Interview with MTN #14, at the time of the observation, reported water temperatures varied dependent upon how much water was being utilized and was in circulation. Interview on 09/12/19 at 10:00 A.M. with LPN #71 reported Resident #62 ambulated independently without assistive devices. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 6 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366348 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/12/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Venetian Gardens 1650 State Route 28 Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760 Ensure that residents are free from significant medication errors. Level of Harm - Minimal harm or potential for actual harm Based on observation, staff interview, record review, and review of manufacturer drug administration instructions, the facility failed to ensure insulin was administered correctly via a KwikPen. This affected one (Resident #83) of three residents observed for medication administration. The facility identified seven residents prescribed insulin via a pen on the 400 unit. The facility census was 91. Residents Affected - Few Findings include: Medical record review revealed Resident #83 had a physician order dated 04/23/19 for Basaglar KwikPen inject 32 units subcutaneous daily. Observation on 09/11/19 at 7:31 A.M. revealed Registered Nurse (RN) #32 administered Basaglar Kwikpen insulin 32 units subcutaneous in the left abdomen. RN #32 did not prime the pen when preparing the medication, prior to administration. Interview on 09/11/19 at 9:44 A.M. with RN #32 reported she had never primed an insulin pen and didn't have any knowledge of need to prime insulin pens. Review of Basaglar KwikPen instruction for use revealed prime the pen before each injection. Priming means removing the air from the needle and cartridge than may collect during normal use. It is important to prime the pen before each infection so it will work correctly. If the pen is not primed before each injection, too much or too little insulin may be administered. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366348 If continuation sheet Page 7 of 7

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Citations

4 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • 0623GeneralS&S Dpotential for harm

    F623 - Transfer and discharge-

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • 0689GeneralS&S Epotential for harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0760GeneralS&S Dpotential for harm

    F760 - Residents are free of any significant medication errors

    Ensure that residents are free from significant medication errors.

FAQ · About this visit

Common questions about this visit

What happened during the September 12, 2019 survey of VENETIAN GARDENS?

This was a inspection survey of VENETIAN GARDENS on September 12, 2019. The surveyor cited 4 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at VENETIAN GARDENS on September 12, 2019?

Yes, 4 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.