F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, interviews with staff and family, review of facility investigative information and review
of the facility policies titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating,
and Abuse, Neglect, Exploitation and Misappropriation Prevention Program the facility failed to ensure all
residents were free from incidents of resident-to-resident sexual abuse. This resulted in Immediate
Jeopardy and the potential for actual physical and psychosocial harm beginning on 03/26/24 at
approximately 3:00 P.M. when Resident #61 (a female resident), who was severely cognitively impaired was
found naked in the facility spa room with Resident #4 (a male resident), who was dressed. On 03/26/24 at
approximately 8:00 P.M. State Tested Nursing Assistant (STNA) #505 again found Resident #61 in the spa
room with Resident #4. Resident #4 was observed with his pants down holding on to Resident #61's hip
from behind as the resident was bent over. Resident #4 was observed making a pumping motion with an
erect penis indicative of sexual activity. There was no evidence Resident #61 had consented or was able to
consent to the sexual interaction with Resident #4. The facility failed to implement effective and
individualized interventions to prevent these incidents of sexual abuse from occurring, to protect Resident
#61 and other residents from Resident #4 and to address the safety and/or supervisory needs of the
residents. On 04/09/24 Resident #51 was observed being sexually abused by Resident #4, when Resident
#4 was observed grabbing the resident's breast without her consent. This affected two residents (#61 and
#51) of five residents reviewed for abuse. The facility census was 60.
On 05/23/24 at 1:10 P.M., the Administrator and Regional Director of Operations (RDO) #510 were notified
Immediate Jeopardy began on 03/26/24 at approximately 3:00 P.M. when the facility failed to prevent and
identify an incident of potential sexual abuse involving Resident #61. No interventions were implemented by
the facility following this incident. On 03/26/24 STNA #505 observed Resident #61 being sexually
assaulted/abused by Resident #4. The facility failed to ensure adequate and effective interventions were in
place to prevent this incident or to ensure additional incidents of sexual abuse did not occur. On 04/09/24
Resident #51 was identified to be sexually abused by Resident #4 in a common area in the facility. Resident
#4's care plan had not been updated to include his sexual behaviors until 04/10/24 and an intervention to
redirect (the resident) with an activity was not initiated until 04/16/24.
The Immediate Jeopardy was removed on 05/23/24 when the facility implemented the following corrective
actions.
•
On 03/26/24 at 8:00 P.M. Resident #4 and Resident #61 were immediately separated. Resident #4 and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 44
Event ID:
366391
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Resident #61 were placed on 1:1 supervision.
Level of Harm - Immediate
jeopardy to resident health or
safety
•
On 04/09/24 at 2:48 P.M. Resident #4 and Resident #51 were immediately separated, and Resident #4 was
placed back on 1:1 supervision with staff.
Residents Affected - Few
•
On 05/23/24 from 8:00 A.M. to 8:30 A.M. Regional Quality Assurance Registered Nurse (RQARN) #800
reviewed the progress notes of Resident #4 since his admission to the facility to ensure there were no other
documented occurrences of like behaviors.
•
On 05/23/24 from 9:45 A.M. to 11:00 A.M. Facility Assistant Administrator (FAA) #801 completed interviews
with 28 of 28 alert and oriented residents with Brief Interview of Mental Status (BIMS) scores of 12 and
higher. All 28 residents denied any like concerns and denied abuse and mistreatment by staff and/or other
residents.
•
On 05/23/24 from 9:50 A.M. to 2:30 P.M. Unit Manager Licensed Practical Nurses (UMLPN) #802 and #803
performed skin sweeps on 33 of 33 residents with BIMS scores less than 12. No new or unidentified skin
impairments, psychosocial distress or signs of abuse or mistreatment were noted for these 33 residents.
•
On 05/23/24 from 11:00 A.M. to 11:30 A.M. Regional Director of Operations (RDO) #501 educated 18 of 18
administrative staff including the Administrator, FAA #801, the Director of Nursing (DON), Assistant Director
of Nursing (ADON) #403, UMLPN #802, UMLPN #803, Food Service Director (FSD) #400, Director of
Rehabilitation (DOR) #804, Administrative Assistant (AA) #805, Medical Records Clerk (MRC) #806,
Maintenance Director (MD) #807 , Activities Director (AD) #808, Social Services Designee (SSD) #809,
Business Office Manager (BOM) #810, Admissions Director #811, Housekeeping Supervisor (HS) #812,
Administrative Assistant #814 and Scheduler #815 on the facility Abuse, Neglect, Exploitation or
Misappropriation-Reporting and Investigating policy, the Abuse, Neglect, Exploitation and Misappropriation
Prevention Program Policy and re-educated on 1:1 supervision requirements including but not limited to
remaining with the resident at all times during the assignment. 18 of 18 staff confirmed understanding of
the provided education.
•
On 05/23/24 from 11:30 A.M. to 7:49 P.M. the Administrator, FAA #801, the DON, ADON #403, UMLPN
#802 and #803, FSD #400, DOR #804, AA #805, MRC #806, MD #807, AD #808, SSD #809, BOM #810
Admissions Director #811, HS #812, AA #814 and Scheduler #815 re-educated 98 of 99 facility staff on the
facility Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating policy, the Abuse,
Neglect, Exploitation and Misappropriation Prevention Program policy and re-educated on 1:1 supervision
requirements including but not limited to remaining with the resident at all times during the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 2 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
assignment. 98 of 99 staff confirmed understanding of the provided education. One staff member could not
be reached by call, text or at her home on this date. The facility implemented a plan for this employee to
receive education on the facility Abuse, Neglect, Exploitation or Misappropriation -Reporting and
Investigating policy, the Abuse, Neglect, Exploitation and Misappropriation Prevention Program Policy and
re-education on 1:1 supervision requirement including but not limited to always remaining with the resident
during the assignment prior to her next shift worked. During this time frame 98 of 99 staff were also
interviewed and all reported they were not aware of any other instances of abuse, neglect, or mistreatment
of any resident. The one staff member who could not be reached at this time would be interviewed to
ensure she was not aware of any other instances of abuse, neglect, or mistreatment of any resident.
•
On 05/23/24 at 1:14 P.M. RDO #510 visually confirmed Resident #4 to be on 1:1 supervision. Resident #4
would remain on 1:1 with staff indefinitely and would continue to be seen by psych services for behavior
and medication management until such time the resident had a change of location to another facility or a
change in physical capability/abilities.
•
On 05/23/24 from 1:25 P.M. to 1:50 P.M. RDO #510 educated the Administrator, Assistant Administrator
#801, the DON, the ADON, and UMLPNs #802 and #803 on federal regulation F609: Reporting of Alleged
Violations and F610: Response to Alleged Violations. Additionally, education was provided regarding
ensuring proper interventions were in place, including timely psychiatric services, as appropriate, with
notable changes in behavior. All confirmed their understanding of the federal regulation requirements.
•
On 05/23/24 at 1:59 P.M. the care plan of Resident #4 that was originally initiated on 02/01/2023 by LPN
#816 was updated to include the 1:1 supervision.
•
On 05/23/24 at 2:25 P.M. RDO #510 notified the Medical Director via phone of the Immediate Jeopardy and
abatement plan.
•
On 05/23/24 at 2:44 P.M. SSD #809 performed a psychosocial assessment on Resident #51 who showed
no signs of psychosocial distress at this time. Resident #51 would continue to be followed by the facility's
counseling services provider.
•
On 05/23/24 from 2:50 P.M. to 3:50 P.M. RQARN #800 reviewed progress notes for the last 90 days for all
current facility residents for any related sexually inappropriate behaviors and the review showed no
variances.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 3 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
•
Level of Harm - Immediate
jeopardy to resident health or
safety
On 05/23/24 at 5:15 P.M. Stated Tested Nursing Assistant (STNA) #817, who was assigned to Resident
#4's 1:1 supervision on 05/21/24, was terminated from employment at the facility by the Administrator due
to her stating she chose to walk away to complete another task instead of maintaining the 1:1 supervision
with Resident #4.
Residents Affected - Few
•
On 05/23/24 at 7:49 P.M. an Ad Hoc Quality Assurance Performance Improvement (QAPI) meeting was
held to review the facility Immediate Jeopardy and removal plan. Attendees included RDO #510, the
Medical Director, FAA #801, the DON, the ADON, UMLPNs #802 and #803, DOR #804, MD #807, BOM
#810, Admissions Director #811, MRC #806, FSD #400, AD #808, SSD #809, HS #812, AA #814, and
Administrative Assistant #805. The removal plan was approved by the committee and ongoing compliance
would be monitored as follows:
•
The DON or designee would verify 1:1 was in place (for Resident #4) and the staff person assigned to the
1:1 had full understanding of the requirement for providing 1:1, including but not limited to remaining with
the resident at all times, each shift seven days a week for a period of one week and each shift five times a
week for a period of three weeks thereafter. All variances would be corrected upon discovery and additional
education and follow-up will be provided as deemed necessary.
•
The DON or designee would interview eight staff members five times weekly for a period of four weeks to
ensure understanding of the 1:1 education provided and confirm their understanding that 1:1 entails always
remaining with the resident during the assignment. All variances would be corrected upon discovery and
additional education and follow-up will be provided as deemed necessary.
•
The DON or designee would review progress notes of current residents five times a week for a period of
four weeks to ensure any notable changes in sexual behavior had an appropriate and timely intervention,
including but not limited to psychiatric services, as appropriate, as well as to ensure care plans are updated
appropriately to reflect changes as needed related to the noted behavior changes and interventions. All
variances would be corrected upon discovery and additional education/follow-up would be provided as
deemed necessary.
•
The Administrator or designee would interview 10 residents weekly, for a period of four weeks regarding
abuse and mistreatment to ensure residents remain free of abuse and/or mistreatment and feel comfortable
reporting any concerns. Any variances would be corrected immediately upon discovery and additional
follow-up and education would be provided as deemed necessary.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 4 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
The DON or designee would assess 10 non-interviewable residents weekly for a period of four weeks to
ensure residents remain free of signs of unknown skin impairment and abuse and/or mistreatment. Any
variances would be corrected immediately upon discovery and additional follow-up and education will be
provided as deemed necessary.
•
Residents Affected - Few
RDO #510 or designee would review all allegations of abuse three times a week, for a period of four weeks
to ensure timely follow-up, completion of full investigation, documentation of allegation, reporting, and
appropriate intervention implementation with review of resident progress notes, any self-reported incidents,
and review of resident concern forms. All variances would be corrected immediately upon discovery and
additional follow-up and education will be provided as deemed necessary.
•
The Administrator would audit 100% of new hires five times a week for four weeks for education on the
facility Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating Policy, the Abuse,
Neglect, Exploitation and Misappropriation Prevention Program Policy, as well as re-education on 1:1
supervision requirement including but not limited to remaining with the resident at all times during the
assignment prior to her next shift worked. All variances would be corrected immediately upon discovery and
additional follow-up and education will be provided as deemed necessary.
•
RDO #510 would review all audits weekly for a period of four weeks to ensure completion and compliance.
All variances would be corrected immediately upon discovery and additional follow-up and education would
be provided as deemed necessary. Results would be reported to the facility QAPI committee and additional
ongoing compliance would be maintained through the facility quality assurance program, review of progress
notes in the clinical operations meeting, and random audits as directed by the facility. Additional
follow-up/education would be provided as directed by the committee.
Although the Immediate Jeopardy was removed, the facility remains out of compliance at Severity Level 2
(no actual harm with potential for more than minimal harm that is not Immediate Jeopardy) as the facility
was still in the process of implementing their corrective action and monitoring to ensure on-going
compliance.
Findings Include:
1. Review of Resident #61's closed medical record revealed the resident was admitted to the facility on
[DATE] with diagnoses including anemia, history of falling, hypertension, hearing loss, dysthymic disorder,
protein-calorie malnutrition, dementia, Alzheimer's disease, depression, and anxiety. The resident was
discharged to another facility on 04/05/24 at the request of her family.
Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #61
had severely impaired cognition.
Review of the plan of care dated 03/05/24 revealed Resident #61 had alterations in mood and behaviors
related to anxiety, depression and wandering. She had no documentation of sexually inappropriate
behaviors or of behaviors that included disrobing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 5 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Review of the progress note dated 03/26/24 at 9:10 P.M and authored by the DON revealed Resident #61
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. The note indicated
Resident #61 was assessed with no signs of physical interaction, no new or unknown skin issues and no
psychosocial distress. The note also indicated the responsible party was notified and was okay with and
understands but prefers residents remain separated. Resident remains 1:1 with staff. The physician was
notified.
Review of Resident #61's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Record review revealed Resident #61 was discharged from the facility on 04/05/24 per family request.
Review of the medical record for Resident #4 revealed the resident was admitted to the facility on [DATE]
with diagnoses including dementia with behavioral disturbances, psychotic disturbances and mood
disturbances, Parkinson's disease, mild protein calorie malnutrition, hypertension, osteoarthritis,
generalized anxiety disorder, essential tremor, depression, altered mental status, hearing loss, and
cognitive communication deficit.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #4
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. Resident #4 was
assessed with no signs of physical interaction, no new or unknown skin issues and no psychosocial
distress. The note indicated the responsible party was notified and was okay with and understands but
prefers residents remain separated. Resident remains 1:1 with staff. The physician was notified.
Review of Resident #4's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Review of the progress note dated 03/28/24 at 5:09 P.M. revealed Resident #4 was no longer 1:1 with staff.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #4 had severely impaired
cognition and physical behaviors directed towards others for at least one to three days in the seven-day
review period.
Review of the psychiatric note dated 04/09/24 revealed Resident #4 was being seen by the request of the
facility for an initial psychiatric assessment related to the chief complaint of hypersexual behaviors related
to dementia and generalized anxiety disorder. Staff reported he had grabbed a resident's breast today and
was also found in the bathroom with his pants down with another resident. Throughout the assessment the
resident had limited verbal engagement and would respond yeah to all questions. The note revealed staff
placed him on 1:1 to protect other residents. Mental health nursing for ongoing symptom monitoring and
management of anxiety and dementia was recommended.
Review of the physician orders for March 2024 and April 2024 revealed Resident #4 had an order for
Cimetidine 200 milligrams once daily for inappropriate sexual behavior dated 04/10/24. There were no
orders for 1:1 supervision.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 6 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Review of the plan of care, date revised 04/16/24, revealed Resident #4 had mood problems related to
generalized anxiety disorder, inappropriate sexual behaviors (added 04/10/24), and depression.
Interventions included administering medications as ordered, behavioral health consults as needed,
monitor and record mood, report any change to the physician, and redirection offer activity and provide
privacy (added 04/16/24).
Review of a facility investigation dated 03/26/24 (no time noted) revealed Residents #4 and #61 were noted
to be in the East Side Spa Room at the same time. Resident #4 had a Brief Interview for Mental Status
(BIMS) score of one (severe cognitive impairment) out of 15 and Resident #61 was unable to complete the
BIMS assessment (due to cognitive impairment). Both residents resided on the East side of the building
and were known to use the spa room restroom regularly on their own. Resident #61 was noted to have her
pants down attempting to use the commode and Resident #4 was zipping his pants up. The facility written
investigation included there was no skin-to-skin contact witnessed and neither resident appeared to be in
distress. Resident #4 was assisted from the spa room and Resident #61 assisted with toileting and assisted
from the spa room. One-on-one supervision was initiated to prevent reoccurrence of wandering in at the
same time.
Review of a signed witness statement from the DON dated 03/26/24 at 8:49 P.M. revealed RN #411 had
notified her that there was an incident with Resident #4 and #61. She stated both residents were in the spa
room and staff observed Resident #4 standing behind Resident #61 as she was pulling her pants up. Both
the residents were re-directed out of the spa room, and they were immediately separated. Resident #4 was
placed on 1:1 to prevent unintended wandering.
Review of a statement from the DON dated 03/26/24 at 9:15 P.M. revealed the DON and Administrator
spoke to STNA #505 and she re-iterated the pants of Resident #61 were down by her thighs, and she was
in the spa room and Resident #4 was also present. Both residents were using the spa room for toileting.
However, there was no written statement from STNA #505 who witnessed the incident in the facility
investigation provided to the surveyor for review.
Observation on 05/21/24 at 9:38 A.M. revealed Resident #4 was in bed sleeping and he did not have a staff
member providing 1:1 supervision at this time.
On 05/21/24 at 11:00 A.M. an interview with Licensed Practical Nurse (LPN) #472 revealed on 03/26/24
she had still been at the facility working over. She stated she was getting ready to leave around 8:00 P.M.
when the nurse on duty stated Resident #4 had Resident #61 in the spa room and they both had their
pants own and Resident #4 had his penis out.
On 05/21/24 at 12:35 P.M. an interview with Family Member #700 (family of Resident #61) revealed she
and her brother had been visiting the facility on 03/26/24 around 3:00 P.M. for a care plan meeting for the
resident. She stated when they got there, they could not find Resident #61 anywhere and after about 15
minutes of searching, staff found her mother in the spa room with Resident #4. She stated she had not
gone into the spa room however the Director (later identified as Director of Marketing #710) had gone in.
She stated Director of Marketing #710 told her that her mother was completely naked in the spa room with
Resident #4. She stated her clothes were in the spa room and she was told Resident #4 was attempting to
help her mother. She stated later that evening around 10:00 P.M. she received a call stating they had found
her mother and Resident #4 in the spa room again except this time Resident #4 had his pants down, his
penis out and he was touching her mother inappropriately. She stated the facility decided to place both
residents with an aide 24 hours a day until they could get her mother moved to another facility. She stated
Resident #4 would seek her mother out and stared
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 7 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
at her every time they were there. She stated it was creepy.
Level of Harm - Immediate
jeopardy to resident health or
safety
On 05/21/24 at 1:20 P.M. an interview with STNA #503 revealed Resident #4 usually had an aide with him
to provide 1:1 supervision, but he did not have anyone with him today.
Residents Affected - Few
Observation on 05/21/24 at 1:25 P.M. revealed Resident #4 was sitting in the dining room. He did not have
staff sitting with him 1:1; however, staff were walking around the dining room and nurse's station.
On 05/21/24 at 4:45 P.M. an interview with the Administrator revealed the facility had not completed a
Self-Reported Incident (SRI) related to the incidents between Resident #61 and Resident #4 (on 03/26/24)
because the facility did not believe it was abuse, but rather just Resident #4 and Resident #61 trying to use
the bathroom at the same time. The Administrator verified he had not completed any type of facility
self-reported incident for any incidents involving Resident #4.
On 05/22/24 at 9:45 A.M. an interview was attempted with Resident #4; however, he was not able to answer
questions appropriately. The resident just kept saying yes and smiling.
On 05/22/24 at 12:10 P.M. an interview with the DON revealed they had placed both Resident #4 and #61
on 1:1 supervision after the second time they were found wandering in the spa room together (on 03/26/24)
and then Resident #61 was moved to another facility with a locked unit on 04/05/24.
On 05/22/24 at 2:50 P.M. an interview with STNA #501 revealed he had just come on duty at 7:00 P.M. on
03/26/24. He stated he did not witness Resident #4 touch Resident #61 in the spa room; however, about 15
to 20 minutes after the incident had happened, he had to redirect Resident #4 from trying to take Resident
#61 back into the spa room again. He stated the nurse was on the phone with the DON at the time
Resident #4 tried to take Resident #61 back into the spa room. He stated he had not seen Resident #4 act
like this before and had never seen him have sexual behaviors prior to that day.
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 03/26/24 around 3:00 P.M. when
Resident #61's family was in the building, they were looking for the resident and Director of Marketing #710
(who was no longer employed) found her in the spa room. The Administrator said he was told by Director of
Marketing #710 Resident #61was getting up off the toilet with her pants down and Resident #4 was just
standing in there. He stated Resident #4 did not have his pants down and he was not touching her. The
Administrator indicated there was not an investigation completed related to this incident.
On 05/22/24 at 4:33 P.M. an interview Director of Marketing #710 revealed she had only worked at the
facility for about four months. She stated on 03/26/24 Resident #61's family was at the facility for a care
conference, and they were trying to find Resident #61 but were unable to. She stated they started looking
for her. She stated she found Resident #61 in the spa room sitting on the toilet completely naked. She said
Resident #4 had his hand on her arm attempting to get her to stand up. She stated she immediately asked
Resident #4 to come out of the spa room with her, she went out, and told the nursing staff to go in the spa
room and help Resident #61 get dressed.
On 05/23/24 at 5:15 A.M. an interview with STNA #508 revealed Resident #4 was to have 1:1 supervision;
however, they do not always have an extra aide working to sit with him. She stated staff would sit outside
his room until it was time to do rounds or until someone needed help with something then they would leave
his room to help and then they would go back to his room again. She stated this
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 8 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
scenario happened three to four times a week.
Level of Harm - Immediate
jeopardy to resident health or
safety
On 05/22/24 at 5:25 A.M. an interview with RN #411 revealed on 03/26/24 around 8:00 P.M. STNA #505
came to her, and stated Resident #4 was in the spa room with Resident #61 doing inappropriate things with
her. She stated by the time she got into the spa room Resident #4 had his pants up and he was attempting
to pull Resident #61's pants up. She stated Resident #4 seemed really embarrassed, he was fumbling
around and quickly trying to pull Resident #61's pants up. She stated Resident #61 was clueless as to what
was going on.
Residents Affected - Few
On 05/22/24 at 5:51 P.M. an interview with STNA #505 revealed she had been working on 03/26/24. She
stated around 8:00 P.M. she had gone into the spa room to get the Hoyer lift and when she walked in, she
saw Resident #4 had Resident #61 bent over with both his hands on her hips making a pumping movement
with his hips and both of the resident's pants were down. She stated she yelled at him that he could not be
doing that to her, and she scared him, he jumped back, and let go of Resident #61. She stated Resident
#4's penis was out and erect. She stated she ran out of the spa room to get Registered Nurse #411, who
was at the nurse's station, about 15 feet away from the spa room. When they got back into the spa room
Resident #4 had his pants pulled up and he was trying to help Resident #61 get her pants back up. She
stated she wrote out a witness statement about what happened and made three copies of the statement.
She stated she placed one copy under the doors of the office of Human Resources, provided a copy to the
DON and also a copy to the Administrator. However, STNA #505 stated all of the copies of her written
statements were now missing. She stated she purposefully made three copies because the last time she
had filled out a report concerning an unrelated incident, that report also ended up being missing. She
stated the administrative staff never asked her to complete another written witness statement.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a telehealth visit for Resident #4 on 04/09/24 due to
increase in inappropriate sexual behaviors. She stated she was told he grabbed the breast of a female
resident and had previously been found with another resident, both having their pants down.
On 05/28/24 at 2:40 P.M. an interview with the DON verified Resident #4 was taken off 1:1 supervision on
03/28/24 and then placed back on 1:1 supervision following an incident with Resident #51 on 04/09/24.
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they denied having a
written statement from STNA #505.
Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program,
dated 04/2021, revealed residents have the right to be free from abuse. This included but was not limited to
freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse. The
policy did not include a definition of sexual abuse nor any information on what constituted consent to sexual
activity.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/22 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 9 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
2. Review of Resident #51's medical record revealed the resident was admitted to the facility on [DATE] with
diagnoses including traumatic brain injury, traumatic hemorrhage of the right cerebrum, insomnia, transient
cerebral ischemic attack, schizoaffective disorder, epilepsy, chronic kidney disease, aphasia, panic disorder,
anxiety disorder, polyneuropathy, left hemiplegia, dysphagia, ileus, fibromyalgia, and placement of cardiac
defibrillator.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #51 had moderately
impaired cognition.
Review of the plan of care initiated 07/14/22 with a revision date of 02/16/24 revealed Resident #51 had
alterations in mood and behavior related to anxiety, depression, insomnia, panic disorder, and
schizoaffective disorder. She would at times manipulate staff. She had hallucinations and delusions at
times. There was no indication she had any sexual behavior.
Review of the progress notes from 04/01/24 through 04/10/24 revealed no documentation of any type of
sexual abuse occurring. There was no note related to the resident being sexually abused by Resident #4 on
04/09/24, when Resident #4 grabbed the breast of Resident #51.
Review of an undated witness statement authored by the Administrator revealed while doing daily rounds
on the East side of the building he came up the 400 hall and Resident #4 and #51 were both in the TV
lounge watching TV and they were seated on opposite sides of the room. He entered the spa room to check
it and heard Resident #51 yell. He immediately came out of the spa room and saw Resident #4 walking
away from Resident #51. He asked Resident #51 what was wrong, and she stated Resident #4 had tried to
kiss and touch her. The Administrator asked her if he actually kissed or touched her, and she stated no. The
statement noted out of an abundance of caution Resident #4 was placed on 1:1 with a referral made to the
psychiatric group to address his behaviors.
On 05/21/24 at 3:40 P.M. an interview with Resident #51 revealed (on 04/09/24) Resident #4 had grabbed
her breast and tried to kiss her. Resident #51 stated she told him to get away from her. She
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 10 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of the medical record, review of the facility's investigation, interviews with staff and family, and review
of facility policy, the facility failed implement their abuse policy to thoroughly investigate and report all
allegations of resident-to-resident abuse. This affected two residents (#51, and #61) of five reviewed for
abuse. The facility census was 60.
Residents Affected - Few
Findings Include:
1. Review of Resident #61's closed medical record revealed the resident was admitted to the facility on
[DATE] with diagnoses including anemia, history of falling, hypertension, hearing loss, dysthymic disorder,
protein-calorie malnutrition, dementia, Alzheimer's disease, depression, and anxiety. The resident was
discharged to another facility on 04/05/24 at the request of her family.
Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #61
had severely impaired cognition.
Review of the plan of care dated 03/05/24 revealed Resident #61 had alterations in mood and behaviors
related to anxiety, depression and wandering. She had no documentation of sexually inappropriate
behaviors or of behaviors that included disrobing.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #61
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. The note indicated
Resident #61 was assessed with no signs of physical interaction, no new or unknown skin issues and no
psychosocial distress. The note also indicated the responsible party was notified and was okay with and
understands but prefers residents remain separated. Resident remains 1:1 with staff. The physician was
notified.
Review of Resident #61's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Record review revealed Resident #61 was discharged from the facility on 04/05/24 per family request.
Review of the medical record for Resident #4 revealed the resident was admitted to the facility on [DATE]
with diagnoses including dementia with behavioral disturbances, psychotic disturbances and mood
disturbances, Parkinson's disease, mild protein calorie malnutrition, hypertension, osteoarthritis,
generalized anxiety disorder, essential tremor, depression, altered mental status, hearing loss, and
cognitive communication deficit.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #4
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. Resident #4 was
assessed with no signs of physical interaction, no new or unknown skin issues and no psychosocial
distress. The note indicated the responsible party was notified and was okay with and understands but
prefers residents remain separated. Resident remains 1:1 with staff. The physician was notified.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 11 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #4's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Review of the progress note dated 03/28/24 at 5:09 P.M. revealed Resident #4 was no longer 1:1 with staff.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #4 had severely impaired
cognition and physical behaviors directed towards others for at least one to three days in the seven-day
review period.
Review of the psychiatric note dated 04/09/24 revealed Resident #4 was being seen by the request of the
facility for an initial psychiatric assessment related to the chief complaint of hypersexual behaviors related
to dementia and generalized anxiety disorder. Staff reported he had grabbed a resident's breast today and
was also found in the bathroom with his pants down with another resident. Throughout the assessment the
resident had limited verbal engagement and would respond yeah to all questions. The note revealed staff
placed him on 1:1 to protect other residents. Mental health nursing for ongoing symptom monitoring and
management of anxiety and dementia was recommended.
Review of the physician orders for March 2024 and April 2024 revealed Resident #4 had an order for
Cimetidine 200 milligrams once daily for inappropriate sexual behavior dated 04/10/24. There were no
orders for 1:1 supervision.
Review of the plan of care, date revised 04/16/24, revealed Resident #4 had mood problems related to
generalized anxiety disorder, inappropriate sexual behaviors (added 04/10/24), and depression.
Interventions included administering medications as ordered, behavioral health consults as needed,
monitor and record mood, report any change to the physician, and redirection offer activity and provide
privacy (added 04/16/24).
Review of a facility investigation dated 03/26/24 (no time noted) revealed Residents #4 and #61 were noted
to be in the East Side Spa Room at the same time. Resident #4 had a Brief Interview for Mental Status
(BIMS) score of one (severe cognitive impairment) out of 15 and Resident #61 was unable to complete the
BIMS assessment (due to cognitive impairment). Both residents resided on the East side of the building
and were known to use the spa room restroom regularly on their own. Resident #61 was noted to have her
pants down attempting to use the commode and Resident #4 was zipping his pants up. The facility written
investigation included there was no skin-to-skin contact witnessed and neither resident appeared to be in
distress. Resident #4 was assisted from the spa room and Resident #61 assisted with toileting and assisted
from the spa room. One-on-one supervision was initiated to prevent reoccurrence of wandering in at the
same time.
Review of a signed witness statement from the DON dated 03/26/24 at 8:49 P.M. revealed RN #411 had
notified her that there was an incident with Resident #4 and #61. She stated both residents were in the spa
room and staff observed Resident #4 standing behind Resident #61 as she was pulling her pants up. Both
the residents were re-directed out of the spa room, and they were immediately separated. Resident #4 was
placed on 1:1 to prevent unintended wandering.
Review of a statement from the DON dated 03/26/24 at 9:15 P.M. revealed the DON and Administrator
spoke to STNA #505 and she re-iterated the pants of Resident #61 were down by her thighs, and she was
in the spa room and Resident #4 was also present. Both residents were using the spa room for toileting.
However, there was no written statement from STNA #505 who witnessed the incident in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 12 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
facility investigation provided to the surveyor for review.
Level of Harm - Minimal harm
or potential for actual harm
Observation on 05/21/24 at 9:38 A.M. revealed Resident #4 was in bed sleeping and he did not have a staff
member providing 1:1 supervision at this time.
Residents Affected - Few
On 05/21/24 at 11:00 A.M. an interview with Licensed Practical Nurse (LPN) #472 revealed on 03/26/24
she had still been at the facility working over. She stated she was getting ready to leave around 8:00 P.M.
when the nurse on duty stated Resident #4 had Resident #61 in the spa room and they both had their
pants own and Resident #4 had his penis out.
On 05/21/24 at 12:35 P.M. an interview with Family Member #700 (family of Resident #61) revealed she
and her brother had been visiting the facility on 03/26/24 around 3:00 P.M. for a care plan meeting for the
resident. She stated when they got there, they could not find Resident #61 anywhere and after about 15
minutes of searching, staff found her mother in the spa room with Resident #4. She stated she had not
gone into the spa room however the Director (later identified as Director of Marketing #710) had gone in.
She stated Director of Marketing #710 told her that her mother was completely naked in the spa room with
Resident #4. She stated her clothes were in the spa room and she was told Resident #4 was attempting to
help her mother. She stated later that evening around 10:00 P.M. she received a call stating they had found
her mother and Resident #4 in the spa room again except this time Resident #4 had his pants down, his
penis out and he was touching her mother inappropriately. She stated the facility decided to place both
residents with an aide 24 hours a day until they could get her mother moved to another facility. She stated
Resident #4 would seek her mother out and stared at her every time they were there. She stated it was
creepy.
On 05/21/24 at 1:20 P.M. an interview with STNA #503 revealed Resident #4 usually had an aide with him
to provide 1:1 supervision, but he did not have anyone with him today.
Observation on 05/21/24 at 1:25 P.M. revealed Resident #4 was sitting in the dining room. He did not have
staff sitting with him 1:1; however, staff were walking around the dining room and nurse's station.
On 05/21/24 at 4:45 P.M. an interview with the Administrator revealed the facility had not completed a
Self-Reported Incident (SRI) related to the incidents between Resident #61 and Resident #4 (on 03/26/24)
because the facility did not believe it was abuse, but rather just Resident #4 and Resident #61 trying to use
the bathroom at the same time. The Administrator verified he had not completed any type of facility
self-reported incident for any incidents involving Resident #4.
On 05/22/24 at 9:45 A.M. an interview was attempted with Resident #4; however, he was not able to answer
questions appropriately. The resident just kept saying yes and smiling.
On 05/22/24 at 12:10 P.M. an interview with the DON revealed they had placed both Resident #4 and #61
on 1:1 supervision after the second time they were found wandering in the spa room together (on 03/26/24)
and then Resident #61 was moved to another facility with a locked unit on 04/05/24.
On 05/22/24 at 2:50 P.M. an interview with STNA #501 revealed he had just come on duty at 7:00 P.M. on
03/26/24. He stated he did not witness Resident #4 touch Resident #61 in the spa room; however, about 15
to 20 minutes after the incident had happened, he had to redirect Resident #4 from trying to take Resident
#61 back into the spa room again. He stated the nurse was on the phone with the DON at the time
Resident #4 tried to take Resident #61 back into the spa room. He stated he had not seen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 13 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Resident #4 act like this before and had never seen him have sexual behaviors prior to that day.
Level of Harm - Minimal harm
or potential for actual harm
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 03/26/24 around 3:00 P.M. when
Resident #61's family was in the building, they were looking for the resident and Director of Marketing #710
(who was no longer employed) found her in the spa room. The Administrator said he was told by Director of
Marketing #710 Resident #61 was getting up off the toilet with her pants down and Resident #4 was just
standing in there. He stated Resident #4 did not have his pants down and he was not touching her. The
Administrator indicated there was not an investigation completed related to this incident.
Residents Affected - Few
On 05/22/24 at 4:33 P.M. an interview Director of Marketing #710 revealed she had only worked at the
facility for about four months. She stated on 03/26/24 Resident #61's family was at the facility for a care
conference, and they were trying to find Resident #61 but were unable to. She stated they started looking
for her. She stated she found Resident #61 in the spa room sitting on the toilet completely naked. She said
Resident #4 had his hand on her arm attempting to get her to stand up. She stated she immediately asked
Resident #4 to come out of the spa room with her, she went out, and told the nursing staff to go in the spa
room and help Resident #61 get dressed.
On 05/23/24 at 5:15 A.M. an interview with STNA #508 revealed Resident #4 was to have 1:1 supervision;
however, they do not always have an extra aide working to sit with him. She stated staff would sit outside
his room until it was time to do rounds or until someone needed help with something then they would leave
his room to help and then they would go back to his room again. She stated this scenario happened three
to four times a week.
On 05/22/24 at 5:25 A.M. an interview with RN #411 revealed on 03/26/24 around 8:00 P.M. STNA #505
came to her, and stated Resident #4 was in the spa room with Resident #61 doing inappropriate things with
her. She stated by the time she got into the spa room Resident #4 had his pants up and he was attempting
to pull Resident #61's pants up. She stated Resident #4 seemed really embarrassed, he was fumbling
around and quickly trying to pull Resident #61's pants up. She stated Resident #61 was clueless as to what
was going on.
On 05/22/24 at 5:51 P.M. an interview with STNA #505 revealed she had been working on 03/26/24. She
stated around 8:00 P.M. she had gone into the spa room to get the Hoyer lift and when she walked in, she
saw Resident #4 had Resident #61 bent over with both his hands on her hips making a pumping movement
with his hips and both of the resident's pants were down. She stated she yelled at him that he could not be
doing that to her, and she scared him, he jumped back, and let go of Resident #61. She stated Resident
#4's penis was out and erect. She stated she ran out of the spa room to get Registered Nurse #411, who
was at the nurse's station, about 15 feet away from the spa room. When they got back into the spa room
Resident #4 had his pants pulled up and he was trying to help Resident #61 get her pants back up. She
stated she wrote out a witness statement about what happened and made three copies of the statement.
She stated she placed one copy under the doors of the office of Human Resources, provided a copy to the
DON and also a copy to the Administrator. However, STNA #505 stated all of the copies of her written
statements were now missing. She stated she purposefully made three copies because the last time she
had filled out a report concerning an unrelated incident, that report also ended up being missing. She
stated the administrative staff never asked her to complete another written witness statement.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a telehealth visit for Resident #4 on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 14 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
04/09/24 due to increase in inappropriate sexual behaviors. She stated she was told he grabbed the breast
of a female resident and had previously been found with another resident, both having their pants down.
On 05/28/24 at 2:40 P.M. an interview with the DON verified Resident #4 was taken off 1:1 supervision on
03/28/24 and then placed back on 1:1 supervision following an incident with Resident #51 on 04/09/24.
Residents Affected - Few
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they denied having a
written statement from STNA #505.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/2022 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
2. Review of Resident #51's medical record revealed the resident was admitted to the facility on [DATE] with
diagnoses including traumatic brain injury, traumatic hemorrhage of the right cerebrum, insomnia, transient
cerebral ischemic attack, schizoaffective disorder, epilepsy, chronic kidney disease, aphasia, panic disorder,
anxiety disorder, polyneuropathy, left hemiplegia, dysphagia, ileus, fibromyalgia, and placement of cardiac
defibrillator.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #51 had moderately
impaired cognition.
Review of the plan of care initiated 07/14/22 with a revision date of 02/16/24 revealed Resident #51 had
alterations in mood and behavior related to anxiety, depression, insomnia, panic disorder, and
schizoaffective disorder. She would at times manipulate staff. She had hallucinations and delusions at
times. There was no indication she had any sexual behavior.
Review of the progress notes from 04/01/24 through 04/10/24 revealed no documentation of any type of
sexual abuse occurring. There was no note related to the resident being sexually abused by Resident #4 on
04/09/24, when Resident #4 grabbed the breast of Resident #51.
Review of an undated witness statement authored by the Administrator revealed while doing daily rounds
on the East side of the building he came up the 400 hall and Resident #4 and #51 were both in the TV
lounge watching TV and they were seated on opposite sides of the room. He entered the spa room to check
it and heard Resident #51 yell. He immediately came out of the spa room and saw Resident #4 walking
away from Resident #51. He asked Resident #51 what was wrong, and she stated Resident #4 had tried to
kiss and touch her. The Administrator asked her if he actually kissed or touched her, and she stated no. The
statement noted out of an abundance of caution Resident #4 was placed on 1:1 with a referral made to the
psychiatric group to address his behaviors. The facility wsa unable to provide any further investigation into
the incident.
On 05/21/24 at 3:40 P.M. an interview with Resident #51 revealed (on 04/09/24) Resident #4 had grabbed
her breast and tried to kiss her. Resident #51 stated she told him to get away from her. She stated that was
not the first time he had tried anything. She stated he was always coming up to her and she would just tell
him to get away from her. She stated she thought he had a crush on her. She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 15 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated the staff were right there when it happened and saw him do it, so she did not have to report it to
anyone.
On 05/22/24 at 12:10 P.M. an interview with DON revealed they had placed Resident #4 on 1:1 supervision
after the second time (on 03/26/24) he was found wandering in the spa room with Resident #61. She stated
she was not aware of an incident with Resident #51, and stated she would have to look into why the
psychiatric note said she was called into visit (Resident #4) due to hypersexual activity and it was reported
he was touching another resident's breast and was caught with his pants down with another (resident).
On 05/22/24 at 2:15 P.M. an interview with STNA #500 revealed she had witnessed the incident between
Resident #4 and #51 (on 04/09/24). She stated Resident #51 was in her wheelchair sitting in the TV lounge
when Resident #4 walked up to her and bent down towards Resident #51. She stated Resident #4 was
hard of hearing so she though he was bending down to hear something Resident #51 was saying but then
Resident #51 yelled out to stop and when she looked over Resident #4 had Resident #51's whole breast in
his hand, he had picked her breast up and let it drop back down. She stated she went over and immediately
removed Resident #4 from the TV room. She stated the Administrator was out on the unit doing rounds, so
she went to tell him what had happened. She stated Resident #4 was placed on 1:1 supervision after that
incident.
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 04/09/24 he was out on the units'
doing rounds when he heard Resident #51 yell and when he came out of the spa room both Resident #4
and #51 were in the TV lounge. He stated he asked Resident #51 what had happened, she stated Resident
#4 had tried to kiss her. He stated Resident #51 never stated to him Resident #4 had touched her breast.
He stated the staff were sitting at the nurse's station so he didn't know how they could have seen him touch
her breast. The Administrator indicated he did not believe there were any witnesses to the incident. The
Administrator also denied conducting a thorough investigation of the incident.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a telehealth visit for Resident #4 on 04/09/24 due to
an increase in inappropriate sexual behavior. She stated she was told he grabbed the breast of a female
resident and had previously been found with another resident, both having their pants down.
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they made an error on the
date of the incident between Resident #4 and Resident #51, and they believed it occurred on 04/02/24 and
not 04/09/24. However, they did not provide any written documentation to support the incident had occurred
on 04/02/24 instead of 04/09/24.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/22 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
This deficiency represents non-compliance identified during the investigation of Master Complaint Number
OH00154325 and Complaint Number OH00153999.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 16 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interview, and review of the facility policy, the facility failed to ensure an allegation of sexual
abuse was reported to the State Agency. This affected two resident (Resident #51, and #61) of five
reviewed for abuse. The facility census was 60.
Findings included:
1. Review of Resident #61's closed medical record revealed the resident was admitted to the facility on
[DATE] with diagnoses including anemia, history of falling, hypertension, hearing loss, dysthymic disorder,
protein-calorie malnutrition, dementia, Alzheimer's disease, depression, and anxiety. The resident was
discharged to another facility on 04/05/24 at the request of her family.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #61
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. The note indicated
Resident #61 was assessed with no signs of physical interaction, no new or unknown skin issues and no
psychosocial distress. The note also indicated the responsible party was notified and was okay with and
understands but prefers residents remain separated. Resident remains 1:1 with staff. The physician was
notified.
Review of Resident #61's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Record review revealed Resident #61 was discharged from the facility on 04/05/24 per family request.
Review of the medical record for Resident #4 revealed the resident was admitted to the facility on [DATE]
with diagnoses including dementia with behavioral disturbances, psychotic disturbances and mood
disturbances, Parkinson's disease, mild protein calorie malnutrition, hypertension, osteoarthritis,
generalized anxiety disorder, essential tremor, depression, altered mental status, hearing loss, and
cognitive communication deficit.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #4
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. Resident #4 was
assessed with no signs of physical interaction, no new or unknown skin issues and no psychosocial
distress. The note indicated the responsible party was notified and was okay with and understands but
prefers residents remain separated. Resident remains 1:1 with staff. The physician was notified.
Review of Resident #4's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Review of the psychiatric note dated 04/09/24 revealed Resident #4 was being seen by the request of the
facility for an initial psychiatric assessment related to the chief complaint of hypersexual behaviors related
to dementia and generalized anxiety disorder. Staff reported he had grabbed a resident's breast today and
was also found in the bathroom with his pants down with another resident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 17 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Throughout the assessment the resident had limited verbal engagement and would respond yeah to all
questions. The note revealed staff placed him on 1:1 to protect other residents. Mental health nursing for
ongoing symptom monitoring and management of anxiety and dementia was recommended.
Review of the physician orders for March 2024 and April 2024 revealed Resident #4 had an order for
Cimetidine 200 milligrams once daily for inappropriate sexual behavior dated 04/10/24. There were no
orders for 1:1 supervision.
Review of the plan of care, date revised 04/16/24, revealed Resident #4 had mood problems related to
generalized anxiety disorder, inappropriate sexual behaviors (added 04/10/24), and depression.
Interventions included administering medications as ordered, behavioral health consults as needed,
monitor and record mood, report any change to the physician, and redirection offer activity and provide
privacy (added 04/16/24).
Review of a facility investigation dated 03/26/24 (no time noted) revealed Residents #4 and #61 were noted
to be in the East Side Spa Room at the same time. Resident #4 had a Brief Interview for Mental Status
(BIMS) score of one (severe cognitive impairment) out of 15 and Resident #61 was unable to complete the
BIMS assessment (due to cognitive impairment). Both residents resided on the East side of the building
and were known to use the spa room restroom regularly on their own. Resident #61 was noted to have her
pants down attempting to use the commode and Resident #4 was zipping his pants up. The facility written
investigation included there was no skin-to-skin contact witnessed and neither resident appeared to be in
distress. Resident #4 was assisted from the spa room and Resident #61 assisted with toileting and assisted
from the spa room. One-on-one supervision was initiated to prevent reoccurrence of wandering in at the
same time.
Review of a signed witness statement from the DON dated 03/26/24 at 8:49 P.M. revealed RN #411 had
notified her that there was an incident with Resident #4 and #61. She stated both residents were in the spa
room and staff observed Resident #4 standing behind Resident #61 as she was pulling her pants up. Both
the residents were re-directed out of the spa room, and they were immediately separated. Resident #4 was
placed on 1:1 to prevent unintended wandering.
Review of a statement from the DON dated 03/26/24 at 9:15 P.M. revealed the DON and Administrator
spoke to STNA #505 and she re-iterated the pants of Resident #61 were down by her thighs, and she was
in the spa room and Resident #4 was also present. Both residents were using the spa room for toileting.
However, there was no written statement from STNA #505 who witnessed the incident in the facility
investigation provided to the surveyor for review.
Review of the facility history of Self-Reported Incidents revealed an allegation of sexual abuse between
Resident #4 and Resident #6 was not reported to the State Agency.
Observation on 05/21/24 at 9:38 A.M. revealed Resident #4 was in bed sleeping and he did not have a staff
member providing 1:1 supervision at this time.
On 05/21/24 at 11:00 A.M. an interview with Licensed Practical Nurse (LPN) #472 revealed on 03/26/24
she had still been at the facility working over. She stated she was getting ready to leave around 8:00 P.M.
when the nurse on duty stated Resident #4 had Resident #61 in the spa room and they both had their
pants own and Resident #4 had his penis out.
On 05/21/24 at 12:35 P.M. an interview with Family Member #700 (family of Resident #61) revealed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 18 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
she and her brother had been visiting the facility on 03/26/24 around 3:00 P.M. for a care plan meeting for
the resident. She stated when they got there, they could not find Resident #61 anywhere and after about 15
minutes of searching, staff found her mother in the spa room with Resident #4. She stated she had not
gone into the spa room however the Director (later identified as Director of Marketing #710) had gone in.
She stated Director of Marketing #710 told her that her mother was completely naked in the spa room with
Resident #4. She stated her clothes were in the spa room and she was told Resident #4 was attempting to
help her mother. She stated later that evening around 10:00 P.M. she received a call stating they had found
her mother and Resident #4 in the spa room again except this time Resident #4 had his pants down, his
penis out and he was touching her mother inappropriately. She stated the facility decided to place both
residents with an aide 24 hours a day until they could get her mother moved to another facility. She stated
Resident #4 would seek her mother out and stared at her every time they were there. She stated it was
creepy.
On 05/21/24 at 4:45 P.M. an interview with the Administrator revealed the facility had not completed a
Self-Reported Incident (SRI) related to the incidents between Resident #61 and Resident #4 (on 03/26/24)
because the facility did not believe it was abuse, but rather just Resident #4 and Resident #61 trying to use
the bathroom at the same time. The Administrator verified he had not completed any type of facility SRI for
any incidents involving Resident #4.
On 05/22/24 at 2:50 P.M. an interview with STNA #501 revealed he had just come on duty at 7:00 P.M. on
03/26/24. He stated he did not witness Resident #4 touch Resident #61 in the spa room; however, about 15
to 20 minutes after the incident had happened, he had to redirect Resident #4 from trying to take Resident
#61 back into the spa room again. He stated the nurse was on the phone with the DON at the time
Resident #4 tried to take Resident #61 back into the spa room. He stated he had not seen Resident #4 act
like this before and had never seen him have sexual behaviors prior to that day.
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 03/26/24 around 3:00 P.M. when
Resident #61's family was in the building, they were looking for the resident and Director of Marketing #710
(who was no longer employed) found her in the spa room. The Administrator said he was told by Director of
Marketing #710 Resident #61 was getting up off the toilet with her pants down and Resident #4 was just
standing in there. He stated Resident #4 did not have his pants down and he was not touching her. The
Administrator indicated there was not an investigation completed related to this incident.
On 05/22/24 at 4:33 P.M. an interview Director of Marketing #710 revealed she had only worked at the
facility for about four months. She stated on 03/26/24 Resident #61's family was at the facility for a care
conference, and they were trying to find Resident #61 but were unable to. She stated they started looking
for her. She stated she found Resident #61 in the spa room sitting on the toilet completely naked. She said
Resident #4 had his hand on her arm attempting to get her to stand up. She stated she immediately asked
Resident #4 to come out of the spa room with her, she went out, and told the nursing staff to go in the spa
room and help Resident #61 get dressed.
On 05/23/24 at 5:15 A.M. an interview with STNA #508 revealed Resident #4 was to have 1:1 supervision;
however, they do not always have an extra aide working to sit with him. She stated staff would sit outside
his room until it was time to do rounds or until someone needed help with something then they would leave
his room to help and then they would go back to his room again. She stated this scenario happened three
to four times a week.
On 05/22/24 at 5:25 A.M. an interview with RN #411 revealed on 03/26/24 around 8:00 P.M. STNA #505
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 19 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
came to her, and stated Resident #4 was in the spa room with Resident #61 doing inappropriate things with
her. She stated by the time she got into the spa room Resident #4 had his pants up and he was attempting
to pull Resident #61's pants up. She stated Resident #4 seemed really embarrassed, he was fumbling
around and quickly trying to pull Resident #61's pants up. She stated Resident #61 was clueless as to what
was going on.
Residents Affected - Few
On 05/22/24 at 5:51 P.M. an interview with STNA #505 revealed she had been working on 03/26/24. She
stated around 8:00 P.M. she had gone into the spa room to get the Hoyer lift and when she walked in, she
saw Resident #4 had Resident #61 bent over with both his hands on her hips making a pumping movement
with his hips and both of the resident's pants were down. She stated she yelled at him that he could not be
doing that to her, and she scared him, he jumped back, and let go of Resident #61. She stated Resident
#4's penis was out and erect. She stated she ran out of the spa room to get Registered Nurse #411, who
was at the nurse's station, about 15 feet away from the spa room. When they got back into the spa room
Resident #4 had his pants pulled up and he was trying to help Resident #61 get her pants back up. She
stated she wrote out a witness statement about what happened and made three copies of the statement.
She stated she placed one copy under the doors of the office of Human Resources, provided a copy to the
DON and also a copy to the Administrator. However, STNA #505 stated all of the copies of her written
statements were now missing. She stated she purposefully made three copies because the last time she
had filled out a report concerning an unrelated incident, that report also ended up being missing. She
stated the administrative staff never asked her to complete another written witness statement.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a Telehealth visit for Resident #4 on 04/09/24 due to
increase in inappropriate sexual behaviors. She stated she was told he grabbed the breast of a female
resident and had previously been found with another resident, both having their pants down.
On 05/28/24 at 2:40 P.M. an interview with the DON verified Resident #4 was taken off 1:1 supervision on
03/28/24 and then placed back on 1:1 supervision following an incident with Resident #51 on 04/09/24.
Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program,
dated 04/2021, revealed residents have the right to be free from abuse. This included but was not limited to
freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse. The
policy did not include a definition of sexual abuse nor any information on what constituted consent to sexual
activity.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/22 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
2. Review of Resident #51's medical record revealed the resident was admitted to the facility on [DATE] with
diagnoses including traumatic brain injury, traumatic hemorrhage of the right cerebrum, insomnia, transient
cerebral ischemic attack, schizoaffective disorder, epilepsy, chronic kidney disease, aphasia, panic disorder,
anxiety disorder, polyneuropathy, left hemiplegia, dysphagia, ileus, fibromyalgia, and placement of cardiac
defibrillator.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 20 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #51 had moderately
impaired cognition.
Review of the plan of care initiated 07/14/22 with a revision date of 02/16/24 revealed Resident #51 had
alterations in mood and behavior related to anxiety, depression, insomnia, panic disorder, and
schizoaffective disorder. She would at times manipulate staff. She had hallucinations and delusions at
times. There was no indication she had any sexual behavior.
Review of the progress notes from 04/01/24 through 04/10/24 revealed no documentation of any type of
sexual abuse occurring. There was no note related to the resident being sexually abused by Resident #4 on
04/09/24, when Resident #4 grabbed the breast of Resident #51.
Review of an undated witness statement authored by the Administrator revealed while doing daily rounds
on the East side of the building he came up the 400 hall and Resident #4 and #51 were both in the TV
lounge watching TV and they were seated on opposite sides of the room. He entered the spa room to check
it and heard Resident #51 yell. He immediately came out of the spa room and saw Resident #4 walking
away from Resident #51. He asked Resident #51 what was wrong, and she stated Resident #4 had tried to
kiss and touch her. The Administrator asked her if he actually kissed or touched her, and she stated no. The
statement noted out of an abundance of caution Resident #4 was placed on 1:1 with a referral made to the
psychiatric group to address his behaviors.
On 05/21/24 at 3:40 P.M. an interview with Resident #51 revealed (on 04/09/24) Resident #4 had grabbed
her breast and tried to kiss her. Resident #51 stated she told him to get away from her. She stated that was
not the first time he had tried anything. She stated he was always coming up to her and she would just tell
him to get away from her. She stated she thought he had a crush on her. She stated the staff were right
there when it happened and saw him do it, so she did not have to report it to anyone.
On 05/22/24 at 12:10 P.M. an interview with DON revealed they had placed Resident #4 on 1:1 supervision
after the second time (on 03/26/24) he was found wandering in the spa room with Resident #61. She stated
she was not aware of an incident with Resident #51, and stated she would have to look into why the
psychiatric note said she was called into visit (Resident #4) due to hypersexual activity and it was reported
he was touching another resident's breast and was caught with his pants down with another (resident).
On 05/22/24 at 2:15 P.M. an interview with STNA #500 revealed she had witnessed the incident between
Resident #4 and #51 (on 04/09/24). She stated Resident #51 was in her wheelchair sitting in the TV lounge
when Resident #4 walked up to her and bent down towards Resident #51. She stated Resident #4 was
hard of hearing so she though he was bending down to hear something Resident #51 was saying but then
Resident #51 yelled out to stop and when she looked over Resident #4 had Resident #51's whole breast in
his hand, he had picked her breast up and let it drop back down. She stated she went over and immediately
removed Resident #4 from the TV room. She stated the Administrator was out on the unit doing rounds, so
she went to tell him what had happened. She stated Resident #4 was placed on 1:1 supervision after that
incident.
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 04/09/24 he was out on the units'
doing rounds when he heard Resident #51 yell and when he came out of the spa room both Resident #4
and #51 were in the TV lounge. He stated he asked Resident #51 what had happened, she stated Resident
#4 had tried to kiss her. He stated Resident #51 never stated to him Resident #4 had
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 21 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
touched her breast. He stated the staff were sitting at the nurse's station so he didn't know how they could
have seen him touch her breast. The Administrator indicated he did not believe there were any witnesses to
the incident and confirmed not reporting the incident to the State agency.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a Telehealth visit for Resident #4 on 04/09/24 due to
an increase in inappropriate sexual behavior. She stated she was told he grabbed the breast of a female
resident and had previously been found with another resident, both having their pants down.
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they made an error on the
date of the incident between Resident #4 and Resident #51, and they believed it occurred on 04/02/24 and
not 04/09/24. However, they did not provide any written documentation to support the incident had occurred
on 04/02/24 instead of 04/09/24.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/2022 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program,
dated 04/2021, revealed residents have the right to be free from abuse. This includes but is not limited to
freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse. The
policy did not include a definition of sexual abuse nor any information on what constituted consent to sexual
activity.
This deficiency represents non-compliance identified during the investigation Master Complaint Number
OH00154325 and Complaint Number OH00153999.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 22 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of the medical record, review of the facility's investigation, interviews with staff and family, and review
of facility policy, the facility failed to thoroughly investigate all allegations of resident-to-resident sexual
abuse. This affected two residents (#51, and #61) of five reviewed for abuse. The facility census was 60.
Residents Affected - Few
Findings Include:
1. Review of Resident #61's closed medical record revealed the resident was admitted to the facility on
[DATE] with diagnoses including anemia, history of falling, hypertension, hearing loss, dysthymic disorder,
protein-calorie malnutrition, dementia, Alzheimer's disease, depression, and anxiety. The resident was
discharged to another facility on 04/05/24 at the request of her family.
Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #61
had severely impaired cognition.
Review of the plan of care dated 03/05/24 revealed Resident #61 had alterations in mood and behaviors
related to anxiety, depression and wandering. She had no documentation of sexually inappropriate
behaviors or of behaviors that included disrobing.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #61
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. The note indicated
Resident #61 was assessed with no signs of physical interaction, no new or unknown skin issues and no
psychosocial distress. The note also indicated the responsible party was notified and was okay with and
understands but prefers residents remain separated. Resident remains 1:1 with staff. The physician was
notified.
Review of Resident #61's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Record review revealed Resident #61 was discharged from the facility on 04/05/24 per family request.
Review of the medical record for Resident #4 revealed the resident was admitted to the facility on [DATE]
with diagnoses including dementia with behavioral disturbances, psychotic disturbances and mood
disturbances, Parkinson's disease, mild protein calorie malnutrition, hypertension, osteoarthritis,
generalized anxiety disorder, essential tremor, depression, altered mental status, hearing loss, and
cognitive communication deficit.
Review of the progress note dated 03/26/24 at 9:10 P.M. and authored by the DON revealed Resident #4
was in the bathroom with another resident (#61), both residents were noted with their pants down. They
were immediately separated and placed on one-on-one (1:1) supervision with staff. Resident #4 was
assessed with no signs of physical interaction, no new or unknown skin issues and no psychosocial
distress. The note indicated the responsible party was notified and was okay with and understands but
prefers residents remain separated. Resident remains 1:1 with staff. The physician was notified.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 23 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #4's medical record revealed there was no documentation related to an incident
occurring between Resident #61 and Resident #4 earlier on this same date.
Review of the progress note dated 03/28/24 at 5:09 P.M. revealed Resident #4 was no longer 1:1 with staff.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #4 had severely impaired
cognition and physical behaviors directed towards others for at least one to three days in the seven-day
review period.
Review of the psychiatric note dated 04/09/24 revealed Resident #4 was being seen by the request of the
facility for an initial psychiatric assessment related to the chief complaint of hypersexual behaviors related
to dementia and generalized anxiety disorder. Staff reported he had grabbed a resident's breast today and
was also found in the bathroom with his pants down with another resident. Throughout the assessment the
resident had limited verbal engagement and would respond yeah to all questions. The note revealed staff
placed him on 1:1 to protect other residents. Mental health nursing for ongoing symptom monitoring and
management of anxiety and dementia was recommended.
Review of the physician orders for March 2024 and April 2024 revealed Resident #4 had an order for
Cimetidine 200 milligrams once daily for inappropriate sexual behavior dated 04/10/24. There were no
orders for 1:1 supervision.
Review of the plan of care, date revised 04/16/24, revealed Resident #4 had mood problems related to
generalized anxiety disorder, inappropriate sexual behaviors (added 04/10/24), and depression.
Interventions included administering medications as ordered, behavioral health consults as needed,
monitor and record mood, report any change to the physician, and redirection offer activity and provide
privacy (added 04/16/24).
Review of a facility investigation dated 03/26/24 (no time noted) revealed Residents #4 and #61 were noted
to be in the East Side Spa Room at the same time. Resident #4 had a Brief Interview for Mental Status
(BIMS) score of one (severe cognitive impairment) out of 15 and Resident #61 was unable to complete the
BIMS assessment (due to cognitive impairment). Both residents resided on the East side of the building
and were known to use the spa room restroom regularly on their own. Resident #61 was noted to have her
pants down attempting to use the commode and Resident #4 was zipping his pants up. The facility written
investigation included there was no skin-to-skin contact witnessed and neither resident appeared to be in
distress. Resident #4 was assisted from the spa room and Resident #61 assisted with toileting and assisted
from the spa room. One-on-one supervision was initiated to prevent reoccurrence of wandering in at the
same time.
Review of a signed witness statement from the DON dated 03/26/24 at 8:49 P.M. revealed RN #411 had
notified her that there was an incident with Resident #4 and #61. She stated both residents were in the spa
room and staff observed Resident #4 standing behind Resident #61 as she was pulling her pants up. Both
the residents were re-directed out of the spa room, and they were immediately separated. Resident #4 was
placed on 1:1 to prevent unintended wandering.
Review of a statement from the DON dated 03/26/24 at 9:15 P.M. revealed the DON and Administrator
spoke to STNA #505 and she re-iterated the pants of Resident #61 were down by her thighs, and she was
in the spa room and Resident #4 was also present. Both residents were using the spa room for toileting.
However, there was no written statement from STNA #505 who witnessed the incident in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 24 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
facility investigation provided to the surveyor for review.
Level of Harm - Minimal harm
or potential for actual harm
Observation on 05/21/24 at 9:38 A.M. revealed Resident #4 was in bed sleeping and he did not have a staff
member providing 1:1 supervision at this time.
Residents Affected - Few
On 05/21/24 at 11:00 A.M. an interview with Licensed Practical Nurse (LPN) #472 revealed on 03/26/24
she had still been at the facility working over. She stated she was getting ready to leave around 8:00 P.M.
when the nurse on duty stated Resident #4 had Resident #61 in the spa room and they both had their
pants own and Resident #4 had his penis out.
On 05/21/24 at 12:35 P.M. an interview with Family Member #700 (family of Resident #61) revealed she
and her brother had been visiting the facility on 03/26/24 around 3:00 P.M. for a care plan meeting for the
resident. She stated when they got there, they could not find Resident #61 anywhere and after about 15
minutes of searching, staff found her mother in the spa room with Resident #4. She stated she had not
gone into the spa room however the Director (later identified as Director of Marketing #710) had gone in.
She stated Director of Marketing #710 told her that her mother was completely naked in the spa room with
Resident #4. She stated her clothes were in the spa room and she was told Resident #4 was attempting to
help her mother. She stated later that evening around 10:00 P.M. she received a call stating they had found
her mother and Resident #4 in the spa room again except this time Resident #4 had his pants down, his
penis out and he was touching her mother inappropriately. She stated the facility decided to place both
residents with an aide 24 hours a day until they could get her mother moved to another facility. She stated
Resident #4 would seek her mother out and stared at her every time they were there. She stated it was
creepy.
On 05/21/24 at 1:20 P.M. an interview with STNA #503 revealed Resident #4 usually had an aide with him
to provide 1:1 supervision, but he did not have anyone with him today.
Observation on 05/21/24 at 1:25 P.M. revealed Resident #4 was sitting in the dining room. He did not have
staff sitting with him 1:1; however, staff were walking around the dining room and nurse's station.
On 05/21/24 at 4:45 P.M. an interview with the Administrator revealed the facility had not completed a
Self-Reported Incident (SRI) related to the incidents between Resident #61 and Resident #4 (on 03/26/24)
because the facility did not believe it was abuse, but rather just Resident #4 and Resident #61 trying to use
the bathroom at the same time. The Administrator verified he had not completed any type of facility
self-reported incident for any incidents involving Resident #4.
On 05/22/24 at 9:45 A.M. an interview was attempted with Resident #4; however, he was not able to answer
questions appropriately. The resident just kept saying yes and smiling.
On 05/22/24 at 12:10 P.M. an interview with the DON revealed they had placed both Resident #4 and #61
on 1:1 supervision after the second time they were found wandering in the spa room together (on 03/26/24)
and then Resident #61 was moved to another facility with a locked unit on 04/05/24.
On 05/22/24 at 2:50 P.M. an interview with STNA #501 revealed he had just come on duty at 7:00 P.M. on
03/26/24. He stated he did not witness Resident #4 touch Resident #61 in the spa room; however, about 15
to 20 minutes after the incident had happened, he had to redirect Resident #4 from trying to take Resident
#61 back into the spa room again. He stated the nurse was on the phone with the DON at the time
Resident #4 tried to take Resident #61 back into the spa room. He stated he had not seen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 25 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Resident #4 act like this before and had never seen him have sexual behaviors prior to that day.
Level of Harm - Minimal harm
or potential for actual harm
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 03/26/24 around 3:00 P.M. when
Resident #61's family was in the building, they were looking for the resident and Director of Marketing #710
(who was no longer employed) found her in the spa room. The Administrator said he was told by Director of
Marketing #710 Resident #61 was getting up off the toilet with her pants down and Resident #4 was just
standing in there. He stated Resident #4 did not have his pants down and he was not touching her. The
Administrator indicated there was not an investigation completed related to this incident.
Residents Affected - Few
On 05/22/24 at 4:33 P.M. an interview Director of Marketing #710 revealed she had only worked at the
facility for about four months. She stated on 03/26/24 Resident #61's family was at the facility for a care
conference, and they were trying to find Resident #61 but were unable to. She stated they started looking
for her. She stated she found Resident #61 in the spa room sitting on the toilet completely naked. She said
Resident #4 had his hand on her arm attempting to get her to stand up. She stated she immediately asked
Resident #4 to come out of the spa room with her, she went out, and told the nursing staff to go in the spa
room and help Resident #61 get dressed.
On 05/23/24 at 5:15 A.M. an interview with STNA #508 revealed Resident #4 was to have 1:1 supervision;
however, they do not always have an extra aide working to sit with him. She stated staff would sit outside
his room until it was time to do rounds or until someone needed help with something then they would leave
his room to help and then they would go back to his room again. She stated this scenario happened three
to four times a week.
On 05/22/24 at 5:25 A.M. an interview with RN #411 revealed on 03/26/24 around 8:00 P.M. STNA #505
came to her, and stated Resident #4 was in the spa room with Resident #61 doing inappropriate things with
her. She stated by the time she got into the spa room Resident #4 had his pants up and he was attempting
to pull Resident #61's pants up. She stated Resident #4 seemed really embarrassed, he was fumbling
around and quickly trying to pull Resident #61's pants up. She stated Resident #61 was clueless as to what
was going on.
On 05/22/24 at 5:51 P.M. an interview with STNA #505 revealed she had been working on 03/26/24. She
stated around 8:00 P.M. she had gone into the spa room to get the Hoyer lift and when she walked in, she
saw Resident #4 had Resident #61 bent over with both his hands on her hips making a pumping movement
with his hips and both of the resident's pants were down. She stated she yelled at him that he could not be
doing that to her, and she scared him, he jumped back, and let go of Resident #61. She stated Resident
#4's penis was out and erect. She stated she ran out of the spa room to get Registered Nurse #411, who
was at the nurse's station, about 15 feet away from the spa room. When they got back into the spa room
Resident #4 had his pants pulled up and he was trying to help Resident #61 get her pants back up. She
stated she wrote out a witness statement about what happened and made three copies of the statement.
She stated she placed one copy under the doors of the office of Human Resources, provided a copy to the
DON and also a copy to the Administrator. However, STNA #505 stated all of the copies of her written
statements were now missing. She stated she purposefully made three copies because the last time she
had filled out a report concerning an unrelated incident, that report also ended up being missing. She
stated the administrative staff never asked her to complete another written witness statement.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a Telehealth visit for Resident #4 on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 26 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
04/09/24 due to increase in inappropriate sexual behaviors. She stated she was told he grabbed the breast
of a female resident and had previously been found with another resident, both having their pants down.
On 05/28/24 at 2:40 P.M. an interview with the DON verified Resident #4 was taken off 1:1 supervision on
03/28/24 and then placed back on 1:1 supervision following an incident with Resident #51 on 04/09/24.
Residents Affected - Few
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they denied having a
written statement from STNA #505.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/2022 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
2. Review of Resident #51's medical record revealed the resident was admitted to the facility on [DATE] with
diagnoses including traumatic brain injury, traumatic hemorrhage of the right cerebrum, insomnia, transient
cerebral ischemic attack, schizoaffective disorder, epilepsy, chronic kidney disease, aphasia, panic disorder,
anxiety disorder, polyneuropathy, left hemiplegia, dysphagia, ileus, fibromyalgia, and placement of cardiac
defibrillator.
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #51 had moderately
impaired cognition.
Review of the plan of care initiated 07/14/22 with a revision date of 02/16/24 revealed Resident #51 had
alterations in mood and behavior related to anxiety, depression, insomnia, panic disorder, and
schizoaffective disorder. She would at times manipulate staff. She had hallucinations and delusions at
times. There was no indication she had any sexual behavior.
Review of the progress notes from 04/01/24 through 04/10/24 revealed no documentation of any type of
sexual abuse occurring. There was no note related to the resident being sexually abused by Resident #4 on
04/09/24, when Resident #4 grabbed the breast of Resident #51.
Review of an undated witness statement authored by the Administrator revealed while doing daily rounds
on the East side of the building he came up the 400 hall and Resident #4 and #51 were both in the TV
lounge watching TV and they were seated on opposite sides of the room. He entered the spa room to check
it and heard Resident #51 yell. He immediately came out of the spa room and saw Resident #4 walking
away from Resident #51. He asked Resident #51 what was wrong, and she stated Resident #4 had tried to
kiss and touch her. The Administrator asked her if he actually kissed or touched her, and she stated no. The
statement noted out of an abundance of caution Resident #4 was placed on 1:1 with a referral made to the
psychiatric group to address his behaviors. The facility was unable to provide any further investigation into
the incident.
On 05/21/24 at 3:40 P.M. an interview with Resident #51 revealed (on 04/09/24) Resident #4 had grabbed
her breast and tried to kiss her. Resident #51 stated she told him to get away from her. She stated that was
not the first time he had tried anything. She stated he was always coming up to her and she would just tell
him to get away from her. She stated she thought he had a crush on her. She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 27 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated the staff were right there when it happened and saw him do it, so she did not have to report it to
anyone.
On 05/22/24 at 12:10 P.M. an interview with DON revealed they had placed Resident #4 on 1:1 supervision
after the second time (on 03/26/24) he was found wandering in the spa room with Resident #61. She stated
she was not aware of an incident with Resident #51, and stated she would have to look into why the
psychiatric note said she was called into visit (Resident #4) due to hypersexual activity and it was reported
he was touching another resident's breast and was caught with his pants down with another (resident).
On 05/22/24 at 2:15 P.M. an interview with STNA #500 revealed she had witnessed the incident between
Resident #4 and #51 (on 04/09/24). She stated Resident #51 was in her wheelchair sitting in the TV lounge
when Resident #4 walked up to her and bent down towards Resident #51. She stated Resident #4 was
hard of hearing so she though he was bending down to hear something Resident #51 was saying but then
Resident #51 yelled out to stop and when she looked over Resident #4 had Resident #51's whole breast in
his hand, he had picked her breast up and let it drop back down. She stated she went over and immediately
removed Resident #4 from the TV room. She stated the Administrator was out on the unit doing rounds, so
she went to tell him what had happened. She stated Resident #4 was placed on 1:1 supervision after that
incident.
On 05/22/24 at 3:54 P.M. an interview with the Administrator revealed on 04/09/24 he was out on the units'
doing rounds when he heard Resident #51 yell and when he came out of the spa room both Resident #4
and #51 were in the TV lounge. He stated he asked Resident #51 what had happened, she stated Resident
#4 had tried to kiss her. He stated Resident #51 never stated to him Resident #4 had touched her breast.
He stated the staff were sitting at the nurse's station so he didn't know how they could have seen him touch
her breast. The Administrator indicated he did not believe there were any witnesses to the incident. The
Administrator also denied conducting a thorough investigation of the incident.
On 05/23/24 at 12:19 P.M. an interview with Psychiatric Nurse Practitioner #600 revealed the psychiatric
service she worked for was called by the facility to do a Telehealth visit for Resident #4 on 04/09/24 due to
an increase in inappropriate sexual behavior. She stated she was told he grabbed the breast of a female
resident and had previously been found with another resident, both having their pants down.
On 05/29/24 at 8:50 A.M. an interview with the DON and Administrator revealed they made an error on the
date of the incident between Resident #4 and Resident #51, and they believed it occurred on 04/02/24 and
not 04/09/24. However, they did not provide any written documentation to support the incident had occurred
on 04/02/24 instead of 04/09/24.
Review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and
Investigating, dated 09/2022 revealed all reports of resident abuse, neglect, exploitation, or
theft/misappropriation of resident property were reported to the local, state, and federal agencies and
thoroughly investigated by facility management. The policy did not include a definition of sexual abuse nor
any information on what constituted consent to sexual activity.
Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program,
dated 04/2021, revealed residents have the right to be free from abuse. This includes but is not limited to
freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 28 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
physical abuse. The policy did not include a definition of sexual abuse nor any information on what
constituted consent to sexual activity.
This deficiency represents non-compliance identified during the investigation of Master Complaint Number
OH00154325 and Complaint Number OH00153999.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 29 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0624
Prepare residents for a safe transfer or discharge from the nursing home.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of the medical record and staff interviews, the facility failed to ensure Resident #63 had an adequate
supply of narcotic medications to ensure a safe discharge until her post-discharge physician appointment.
This affected one resident (Resident #63) of three residents reviewed for safe discharge.
Residents Affected - Few
Findings included:
Review of the medical record revealed Resident #63 was admitted to the facility on [DATE] with diagnoses
including attention deficit hyperactivity disorder, generalized anxiety disorder, arthritis, history of transient
ischemic attack, major depressive disorder, intervertebral disc degeneration, fibromyalgia, hypertension,
restless leg syndrome, malignant neoplasm of ovary, insomnia, and migraines. She was discharged to
home on [DATE].
Review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #63 had
moderately impaired cognition.
Review of the April 2024 Physician's orders revealed Resident #63 had narcotic order for Adderall 10
milligrams every morning for Attention-Deficit/Hyperactivity Disorder and Hydrocodone-acetaminophen
5/325 milligrams one tablet every six hours for pain as needed and one tablet every 24 hours as needed for
pain.
Review of the Social Service note dated 04/01/24 at 4:00 P.M. revealed Resident #63 did not have a
primary care physician in the community. A clinic was discussed with the resident and she gave her
approval to set up and post discharge appointment with the clinic. Resident #63 also stated who her
pharmacy of choice was for her medication to be called in.
Review of the Social Service Note dated 04/03/24 at 1:54 P.M. revealed Resident #63 was scheduled to be
discharged on 04/02/24 at 2:00 P.M. Home health care (HHC) was discussed with the resident and she
decided to all HHC services and no durable medical equipment was needed. Her primary care physician
post discharge appointment was set up with a clinic on 04/08/24 at 11:00 A.M.
Review of the progress note dated 04/04/24 at 3:28 P.M. revealed the discharge packet was reviewed with
Resident #63 and her fiancé. The resident had no concerns regarding the discharge instructions.
She was aware of home health care and post discharge appointment with her primary care physician.
Review of the Discharge summary dated [DATE] signed by Resident #63 revealed her medications were
reviewed by Registered Nurse #410 and the prescriptions were called into the pharmacy. There was no
documentation it was discussed if she had medications at home to last until the post discharge clinician
appointment on 04/08/24.
On 05/22/24 at 11:00 A.M. an interview with Social Services #500 revealed at discharge she would print a
list of the resident's medication out and attached it to the discharge instructions. She stated she does not
go over the medications with the resident however the nurse would do that at discharge and the nurse
would call the medications into the resident's pharmacy of choice. She stated the nurse goes over the
medications and activities of daily living and does the skin assessment and she did the rest of the
discharge form. She stated the facility does not send medication home with any of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 30 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0624
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the skilled Medicare residents but they do call in a 10-day to two-week supply to the pharmacy of choice.
She stated that was their policy. She stated residents are not offered to take any medication home with
them. She stated they only send medication home with Medicaid residents. She stated the resident was not
asked if they wanted to take them home per the facility policy.
On 06/03/24 at 11:30 A.M. an interview with the Director of Nursing revealed all resident who were being
discharged to home had their medication called into their pharmacy of choice. She stated no medication
went home with the resident unless the physician orders the medication to be sent home with them.
On 06/03/24 at 12:17 P.M. an interview with Registered Nurse #412 revealed she had called in the
medication to Resident #63's pharmacy however the boyfriend of the resident was upset because the
physician would not write a prescription for her narcotics. She stated she even called the physician to ask
him if she could send the medication they had at the facility home with them and the physician stated
absolutely not.
On 06/03/24 at 1:15 P.M. an interview with Social Service Director #500 revealed she does not remember if
anyone asked Resident #63 if she had narcotics at home to last until her appointment on 04/08/24. She
stated that was usually a question that was asked however she could not remember. She stated Resident
#63 had issues with being able to keep a PCP due to her boyfriend canceling or not taking her to
appointments so they physician would not keep her as a patient which was why she did not have a PCP at
the tie of discharge.
Review of the facility policy titled, Discharge Medications, dated 12/2016 revealed a physician must be
contacted for an order to discharge a resident with mediation before they will be dispensed. The charge
nurse shall verify that the medications are labeled consistent with current physician orders including
instructions for use. Controlled substances shall not be released upon discharge of the resident unless
permitted by current state law governing the release of controlled substances and as authorized in writing
by the resident's attending physician. The nurse will reconcile pre-discharge medications with the resident's
post-discharge medications. The medication reconciliation will be documented. The nurse shall review
medication instructions with the resident, family member or representative before the resident leaves the
facility.
This deficiency represents non-compliance investigated under Complaint Number OH00153699.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 31 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed medical record review, interviews with staff and family, review of a local Fire Department Patient
Care Record, review of hospital records, review of facility investigation information, and review of facility
policy and procedures, the facility failed to ensure all residents received adequate and timely care and
treatment to meet their total care needs. This resulted in Immediate Jeopardy and subsequent actual
harm/death beginning at 05/27/24 at approximately 4:30 A.M. when Resident #42, who was dependent on
staff for transfers, incontinence care, management of insulin dependent diabetes and who was physically
impaired due to Huntington's disease (an incurable neurological disorder that damages brain cells
impacting movement, behavior and cognition) and a fall risk related to unstable medical condition, seizures,
debility, weakness and tardive dyskinesia (a condition affecting the nervous system causing repetitive,
involuntary movements) was found unresponsive in his room, absent of pulse, slumped over in his chair
with blood on his face, clothing and on the floor. The resident had last been seen by staff (Licensed
Practical Nurse (LPN) #433) on 05/26/24 at approximately 10:00 P.M. sitting in his wheelchair in his room.
LPN #433 checked the resident's blood glucose level at that time which was 400 milligrams per deciliter
(mg/dl) (elevated/hyperglycemic) and administered 40 units of scheduled Glargine insulin at that time.
There was no evidence the nurse went back to reassess the resident's blood glucose level or monitor the
resident after giving the routine insulin. Resident #42 remained in his wheelchair in his room throughout the
night and was not checked again all night until State Tested Nursing Assistant #501 went into the resident's
room at 4:30 A.M. and found the resident unresponsive. The resident required cardiopulmonary
resuscitation and when the local fire department arrived to take over the code/care, Resident #42's blood
glucose was 509 mg/dl. The resident was transported to the emergency room where his blood sugar was
noted to be 607 mg/dl. The resident was admitted to the intensive care unit and subsequently passed away
on 05/28/24. This affected one resident (#42) of six residents reviewed for change of condition. The facility
census was 60.
Residents Affected - Few
On 06/04/24 at 3:45 P.M. the Administrator, [NAME] President of Operations #81 and Regional Director of
Operations #510 were notified Immediate Jeopardy occurred on 05/27/24 at 4:30 A.M. when Resident #42
was found unresponsive in his room. Prior to this time, the resident had not been checked or provided care
by staff since 05/26/24 at 10:00 P.M. when LPN #433 checked the resident's blood sugar and administered
routine insulin. Resident #42 was not checked or provided care by staff for approximately six and a half
hours overnight until 4:30 A.M. despite having hyperglycemia (high blood sugar) of 400 identified by the
facility nurse at 10:00 P.M., despite being at risk for falls and care planned to be in out in a common area
when in his wheelchair and despite being care planned for every two-hour check/change for incontinence
care. The resident was found unresponsive, required cardiopulmonary resuscitation (CPR) and was sent to
the hospital where he subsequently passed away on 05/28/24.
The Immediate Jeopardy was removed on 06/04/24 when the facility implemented the following corrective
actions.
•
On 06/04/24 from 5:30 P.M. to 7:24 P.M. Regional Quality Assurance Registered Nurse (RQARN) #800
audited 12/12 residents with physician orders for blood sugar checks to ensure residents with physician
orders for blood sugar checks had parameters that included when to notify the physician. Variances were
corrected on discovery.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 32 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
•
Level of Harm - Immediate
jeopardy to resident health or
safety
On 06/04/24 from 5:40 P.M. to 8:05 P.M. Assistant Director of Nursing (ADON) #403 audited 12/12 residents
with physician orders for blood sugar checks for the last 24 hours to ensure the physician's order was
followed, notifications were complete as needed, and appropriate follow up was completed as needed with
appropriate interventions as necessary. No variances identified.
Residents Affected - Few
•
On 06/04/24 from 4:00 P.M. to 4:30 P.M. Regional Director of Operations (RDO) #510 educated the
Administrator, Facility Assistant Administrator (FAA) #801, the Director of Nursing (DON), Assistant Director
of Nursing (ADON) #403, Unit Manager Licensed Practical Nurse (UMLPN) #802, UMLPN #803, Food
Service Director (FSD) #400, Director of Rehab (DOR) #804, Administrative Assistant (AA) #805, Medical
Records Clerk (MRC) #806, Maintenance Director (MD) #807, Activities Director (AD) #808, Social
Services Designee (SSD) #809, Business Office Manager (BOM) #810, Admissions Director #811,
Administrative Assistant (AA) #814 and Scheduler #815 on following individualized care plans related to
incontinence checks and resident monitoring. 17/17 staff educated confirm understanding.
•
On 06/04/24 from 4:30 P.M. to 5:00 P.M. RQARN #800 educated the DON, ADON #403, UMLPN #802 and
#803 on the facility policy Nursing Care of the Resident with Diabetes Mellitus including obtaining follow up
blood sugar checks if indicated. 4/4 staff educated confirm understanding.
•
On 06/04/24 at 5:26 P.M. the facility Medical Director was notified of the Immediate Jeopardy related to
quality of care and treatment.
•
On 06/04/24 from 5:30 P.M. to 8:24 P.M. Facility Administrator, FAA #801, the DON, ADON #403, UNLPN
#802 and #803, FSD #400, DOR #804, AA #805, MRC #806, MD #807, AD #808, SSD #809, BOM #810,
AD #811, Housekeeping Supervisor (HK) #817, AA #814 and Scheduler #815 educated all nursing staff on
following individualized care plans related to incontinence checks and resident monitoring. 92/92 of staff
educated confirm understanding.
•
On 06/04/24 from 5:30 P.M. to 8:12 P.M. RQARN #800, the DON, ADON #403 and UMLPNs #802 and 803
educated all licensed nursing staff on the facility policy Nursing Care of the Resident with Diabetes Mellitus
including obtaining follow up blood sugar checks as appropriate. 15/15 of staff educated confirm
understanding.
•
On 06/04/24 from 5:30 P.M. to 6:45 P.M. Clinical Resource Specialist LPN #816 audited all current resident
care plans to ensure resident care plans for fall interventions reflect resident preferences and that refusals
to follow care planned intervention to be in common areas when up in wheelchair
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 33 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
are addressed in the care plan. Audit revealed 0/64 resident care plans reviewed had fall interventions for
placement in common area when up in wheelchair. No variances identified.
•
On 06/4/24 from 6:45 P.M. to 8:15 P.M. Clinical Resource Specialist LPN #816, audited all current resident
care plans to ensure residents with an incontinence care plan to check every two hours include resident
preferences and refusals to follow care planned checks. Audit revealed 0/64 care plans reviewed had like
intervention to check every two hours. No variances identified.
•
On 06/04/24 at 6:30 P.M. RDO #510 added facility education for Following individualized Care Plans related
to incontinence checks and resident monitoring and the facility policy Nursing Care of the Resident with
Diabetes Mellitus to facility General Orientation manual.
•
On 06/04/24 5:30 P.M. to 7:30 P.M. Clinical Operations Specialist RN #992 completed an audit of 90 days of
progress notes for active residents with physician's orders for blood sugar checks to ensure any patterns of
hyperglycemia or hypoglycemia were addressed appropriately with appropriate follow up and/or physician
notification. No variances noted.
•
On 06/04/24 at 8:25 P.M. Ad hoc Quality Assurance Performance Improvement (QAPI) meeting held to
discuss the plan of action. Attendees included: RDO #510, the facility Administrator, the Medical Director,
FAA #801, the DON, ADON #403, UMLPNs #802 and #803, DOR #804, MD #807, BOM #810, AD #811,
MRC #806, FSD #400, AD #808, SSD #809, and AAs #805 and #814.
•
The facility implemented a plan for the Regional Quality Assurance RN/Designee to review all residents
with physician's orders for blood sugar checks five times a week, for a period of four weeks to ensure
physician order was followed, notifications complete as needed, and follow up completed as needed with
appropriate interventions as necessary.
•
The facility implemented a plan for the DON/designee to interview eight staff members five times weekly for
a period of four weeks to ensure understanding of following individualized care plans related to
incontinence checks and resident monitoring.
•
The facility implemented a plan for the DON/Designee to review progress notes of current residents with
physician orders for blood sugar checks five times a week for a period of four weeks to ensure any patterns
of hyperglycemia or hypoglycemia are addressed as appropriate with appropriate intervention and/or
physician notification as appropriate.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 34 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
•
Level of Harm - Immediate
jeopardy to resident health or
safety
The facility implemented a plan for the DON or Designee to audit 100% of new hires five times a week for
four weeks to ensure new hire staff receive education on facility policy for Following Care Plans related to
incontinence checks and resident monitoring and the facility policy Nursing Care of the Resident with
Diabetes Mellitus including obtaining follow up blood sugar checks as appropriate.
Residents Affected - Few
•
The facility implemented a plan for the DON or designee to audit all residents with physician orders for
blood sugar checks five times a week for four weeks to ensure all blood sugar check orders include
parameters that include when to notify the physician.
•
The facility implemented a plan for the DON or designee to audit all residents with fall care plans five times
a week for four weeks to ensure interventions are in place as appropriate, reflect resident preference and
refusals, and are being followed by interdisciplinary care team with communication on care card as
appropriate.
•
The facility implemented a plan for the DON or designee to audit all residents with incontinence care plans
five times a week for four weeks to ensure check and changes follow standard of care, reflect resident
preference and refusals, and are being followed by interdisciplinary care team with communication on care
card as appropriate.
•
The facility implemented a plan for RDO #510 to review all audits weekly for a period of four weeks to
ensure completion and compliance. The QA Committee will monitor the results of all audits and monitoring
and follow-up as needed.
Although the Immediate Jeopardy was removed on 06/04/24, the facility remains out of compliance at
Severity Level 2 (no actual harm with potential for more than minimal harm that is not Immediate Jeopardy)
as the facility was still in the process of implementing their corrective action and monitoring to ensure
on-going compliance
Findings included:
Review of the closed medical record for Resident #42 revealed the resident was admitted to the facility on
[DATE] with diagnoses including respiratory failure, dysphagia, gastrostomy, peptic ulcer disease,
Huntington's disease, diabetes, epilepsy, benign prostatic hyperplasia, dyskinesia, hypothyroidism,
malignant neoplasm of the thyroid, hypertension, metabolic encephalopathy, severe protein calorie
malnutrition, kidney failure, and cystitis with hematuria. Resident #42 was discharged to the hospital on
[DATE] and subsequently passed away on 05/28/24.
Review of the plan of care dated 12/14/23 and revised on 01/18/24 revealed Resident #42 was at risk for
falls and potential injury related to unstable medical conditions, debilitation, weakness,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 35 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
seizures, Vitamin D deficiency, tardive dyskinesia and he attempted to be independent beyond ability.
Interventions included placing Resident #42 in the common area when the resident was up in his
wheelchair.
Review of the plan of care dated 12/14/23 and revised on 02/07/24 revealed Resident #42 was incontinent
of bowel which made him at risk for urinary tract infections and skin breakdown. Interventions included
changing resident every two hours and as needed.
Review of the plan of care dated 12/14/23 and revised on 02/08/24 revealed Resident #42 was at risk for
hypo/hyperglycemic episodes related diabetes, requiring insulin. Interventions included to be alert to
medication which cause a change in blood sugars, diet as orders, insulin as orders, monitor blood sugars
as ordered, monitor for signs and symptoms of hyperglycemia: flushed, dry skin, nausea and vomiting,
abdominal pain, decreased blood pressure, acetone breath and increased respirations, and sliding scale as
ordered.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #42 had
moderately impaired cognition. The assessment revealed the resident required moderate assistance for
rolling in bed, sit to stand transfers and chair to bed transfers.
Review of the physician medication orders revealed an order for Glargine insulin, dated 03/21/24 to
administer 40 units twice daily. The medication was scheduled to be administered at 9:00 A.M. and 9:00
P.M.
Review of the physician orders revealed an order for Lispro insulin, dated 03/22/24. The order revealed the
medication was to be administered per sliding scale before meals: if blood sugar 180 to 200 give two units,
if 201 to 250 give three units, if 251 to 300 give four units, if 301 to 350 give five units, if 351 to 400 give six
units, if 401 to 450 give seven units and if above 450 call the physician. The hours of administration were
listed as rise, lunch and after.
Review of a telephone order dated 04/25/24 revealed Resident #42 had an order to discontinue Trulicity (a
medication used to treat type 2 diabetes) and check blood sugars with meals and at bedtime. The order did
not include any changes to the resident's Lispro or Glargine insulin orders.
Review of the facility Transfer and Lift Data Form dated 05/16/24 revealed Resident #42 required
assistance with transfers. The form identified the resident required at least one staff assist to transfer.
Review of the facility document Resident Temporary Leave of Absence for Resident #42 revealed the
resident's wife signed the resident out of the facility on 05/25/24. Review of the facility document Resident
Temporary Leave of Absence for Resident #42 revealed the resident's wife brought the resident back on
05/26/24 at 4:00 P.M.
Review of the May 2024 medication administration record (MAR) revealed on 05/26/24 staff documented a
1 (one) meaning the resident was away from home with medications and there was no blood glucose level
recorded for the dinner meal even though the resident had returned to the facility at 4:00 P.M. on 05/26/24.
Review of the nursing progress notes revealed an entry on 05/26/24 at 4:09 P.M. Resident returned from
LOA with wife.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 36 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
In addition, review of the MAR for the 05/26/24 9:00 P.M. administration time revealed LPN #433
documented on the MAR that Resident #42 had a blood sugar of 400 mg/dl and was given 40 units of
insulin Glargine. Record review revealed there was no follow up documentation regarding the blood sugar
of 400 mg/dl in the resident's medical record after this entry.
Review of facility documentation provided by RDO #510 and titled Insulin Glargine Subcutaneous Solution
Pen-Injector 100 units per milliliter (u/ml) (Insulin Glargine) dated 05/27/24 revealed on 05/26/24 at 10:22
P.M. 40 units of Insulin Glargine was administered in Resident #42's right upper quadrant of the abdomen
by LPN #433.
The next narrative nursing progress note, dated 05/27/24 at 7:09 A.M. and authored by LPN #433 revealed
at 4:35 A.M. the nursing assistant notified the nurse Resident #42 was unresponsive in his room. The nurse
checked his code status and went into his room, as she was going to the room, she had the nursing
assistant (STNA #506) go get the other nurses, crash cart and had the other nursing assistant, who was in
the room with the resident when she entered, call 911. Upon entering, the nurse observed Resident #42
slumped over in his chair in front of his dresser and noted dark fluid coming from his nose, mouth and on
the floor in front of him. The nurse called his name and gave him a sternal rub before checking for pulse.
When the nurse did not feel a pulse and he did not respond, the nursing assistant (STNA #501) helped her
get Resident #42 on the floor and on the back board before calling 911 while she started CPR. She
switched back and forth with the other nurse (LPN #472) doing cardiopulmonary resuscitation (CPR) for 10
minutes until Emergency Medical Service (EMS) arrived at 4:42 A.M. and took over CPR. At 5:05 A.M. EMS
stated they had obtained a pulse and left facility at 5:10 A.M. transporting Resident #42 to the hospital. The
note indicated at approximately 10:00 P.M. on 05/26/24 this nurse gave Resident #42 his medications and
he was alert, oriented and responsive. He took his medications and the nurse indicated she told the
resident the nursing assistant would be in soon to lay him down. She notified STNA #542, the STNA on
duty, that Resident #42 still needed to be laid down before she left shift at 11:00 P.M. STNA #501 had come
to work early to help STNA #542 put the remaining residents in bed. STNA #542 failed to report to STNA
#501 Resident #42 was still up in his chair.
Review of the local Fire Department Patient Care Record, dated 05/27/24, revealed the fire department
was dispatched to the facility for an unresponsive male. They arrived on scene at 4:46 A.M. and when the
crew entered the room, the resident was laying supine on the floor of his room with the lights out. There
was coffee ground emesis all over the floor and the staff were doing chest compressions. The resident was
pulled out into the hallway by the fire department staff and compressions continued. They departed the
facility at 5:12 A.M. The fire department record noted Resident #42 was last known/seen at 9:00 P.M. on
05/26/24 by facility staff. Per EMS, Resident #42's blood sugar was 509 mg/dl at 5:03 A.M.
Review of the hospital emergency room report dated 05/27/24 revealed emergency medical services (EMS)
were called to the facility for an unresponsive resident. They reported the nursing staff stated Resident #42
was last seen at 9:00 P.M. and then when they went to check on him in the morning, he was found
unresponsive. EMS stated when they got to the facility CPR had already been initiated and Resident #42
was on the ground. Resident #42 had a return of spontaneous circulation and was transported to the
emergency room. Resident #42 was unresponsive, his pupils were four millimeters and fixed, breath
sounds were present, he had an indentation in his chest from the [NAME] (chest compression machine)
and he was tachycardic (rapid heart rate). The resident's blood glucose was 607 mg/dl with normal being
70 to 100 mg/dl. The resident was admitted to the intensive care unit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 37 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Review of the staff assignment sheet dated 05/26/24 revealed STNA #542 and #505 were scheduled on
the [NAME] unit from 3:00 P.M. to 11:00 P.M. and STNA #578 and #575 were scheduled on the East wing
from 3:00 P.M. to 11:00 P.M. with STNA # 501 coming in at 9:00 P.M. to float both the [NAME] and East
units. However, STNA #575 had reported off. Resident #42 resided on the [NAME] unit. The normal staff
assignment was two aides on each unit with an aide floating between both sides.
Review of the staff time punches from 05/26/24 revealed STNA #501 worked 9:15 P.M. to 8:15 A.M., STNA
#575 had not worked (called off), STNA #542 worked 2:45 P.M. to 11:30 P.M., STNA #578 had not worked,
and STNA #505 worked 4:25 P.M. to 7:00 A.M.
Review of a facility investigation revealed the facility had witness statements that were typed and not
handwritten by the following staff who signed the witness statements:
The witness statement signed by STNA #506 dated 05/27/24 revealed on 05/27/24 at around 4:32 A.M.,
STNA #506 was walking down the 100 hallway, and he noticed Resident #42's door was open. He looked
into the room and observed Resident #42 leaning over in the wheelchair. He went to get LPN #433 and
STNA #501. LPN #433 instructed him to go get Registered Nurse (RN) #411. He went to get her then
waited at the front of the building for the EMS.
The witness statement signed by STNA #501 dated 05/27/24 revealed on 05/27/24 at 4:33 A.M., STNA
#501 was notified by STNA #506 that Resident #42's door was open and the resident was unresponsive in
the wheelchair. He went into the room and observed the resident sitting in his wheelchair by his dresser. He
had dark brown emesis on his mouth and on the floor. STNA #501 instructed STNA #506 to go get LPN
#433. LPN #433 checked the resident's code status and stated the resident was a full code. She arrived at
the room and they placed the resident on the floor. LPN #433 instructed STNA #501 to call 911. EMS
arrived and they placed the resident in the hallway and continued CPR. STNA #501 spoke to RN #413 on
the telephone.
The witness statement dated 05/27/24 and signed by LPN #433 revealed on 05/27/24 at 4:35 A.M. LPN
#433 was notified by STNA #506 that when he was walking by Resident #42's room he was unresponsive
sitting in the wheelchair. She checked his code status in the computer and verified in his chart that he was
a full code. She then went to his room and observed resident slumped over in his by his dresser with dark
brown coffee ground emesis on his nose, mouth and front of shirt and on the ground. She performed
sternal rub and the resident did not respond. She felt for pulse and no pulse was noted. STNA #501
assisted her in placing resident on the floor. She initiated CPR and instructed STNA #506 to go get RN
#411 from the other unit. As she was performing CPR, she instructed STNA #501 to call 911. RN #411 took
over CPR and the both rotated chest compressions and breaths with ambu bag until EMS arrived. EMS
arrived at 4:46 A.M. and took over CPR. EMS performed CPR with chest compressions and then moved the
resident to the hallway and hooked the resident up to the [NAME] Chest compression system. EMS placed
an AED on the resident and resident did not have a heart rhythm, EMS shocked the resident. After the
resident was shocked, he got a heart rhythm. EMS stopped compressions and were bagging (ventilation)
the resident while placing him on the stretcher. EMS transported the resident to the hospital at 5:10 A.M. As
the resident was leaving the facility, EMS stated he had a pulse and a heart rhythm. LPN #433 called the
physician at 5:35 A.M. and left her a voice mail. She then called the resident's wife at 5:38 A.M. and notified
her of the incident and that EMS transported resident to the hospital.
Additional investigative information (dated 05/27/24), contained on different papers also typed and signed
by staff were provided as noted below:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 38 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
a. STNA #501 had clocked in around 9:15 P.M. on 05/26/24 and was assisting on the East unit then around
10:30 to 10:40 P.M., he went to [NAME] unit to help Hoyer (mechanical lift) and clean up two residents.
Around 11:10 P.M., STNA #542 told STNA #501 she had stayed over to clean up a resident on 200 Hall.
Around 1:30 A.M. STNA #501 was doing rounds and noted Resident #42's bedroom door to be closed as
normal. Around 3:40 A.M., a resident in the 100 Hall had put his call light on and when STNA #501 was
walking back down hall, he noted (Resident #42's) bedroom door was still closed. Around 4:30 A.M. STNA
#501 was at the nurse's station when STNA #506, yelled for him to come to Resident #42's room because
the resident was up in his chair.
b. STNA #506 came into work on 05/26/24 at around 10:45 P.M. and STNA #542 told him she had stayed
longer to help and that a resident on the 100 Hall still needed to be Hoyered into bed. At around 3:30 A.M.,
two residents had turned on their call lights on the 100 Hall so he responded to both. When he was coming
back down the hall, he noted Resident #42's door was closed as usual then a little after 4:00 A.M STNA
#501 remarked that Resident #42 must be sleeping good because he had not turned his call light on, which
was not abnormal after returning from LOA visits. He stated when disturbed overnight in the past by STNAs
the
resident would become aggressive and combative and per resident demands, they were not to go into his
room without permission and he would ring when he was wet. Both the STNAs prepared to do their final
rounds and check and changes. At around 4:30 A.M. STNA #506 was going down the 100 Hall after caring
for a resident when he noted Resident #42's bedroom door and bathroom door were both open, which was
abnormal. From hallway, STNA #506 could see Resident #42 slouched over in his wheelchair and
immediately yelled for other STNA #501, to come to room and then he ran to get his nurse.
c. STNA #542 stated Resident #42 had returned to his room shortly after 7:00 P.M. and she went into his
room to toilet and change him and at that time she had offered to lay him down in bed. Resident #42
refused stating no, you have things to do, I'll stay up a while. She explained to him she had time to lay him
down if he wanted and he stated no, I'll sit up a while; I'm fine. At around 10:30 P.M. she went to check on
the resident again and he was clean and dry, sitting in wheelchair, watching television. She again offered to
lay him down and he said, I'm alright. Get everyone else to bed I'll wait. She told him if he waited then
midnights would have to put him to bed. He said that was fine as long as that one girl doesn't do it.'' At
around that time STNA #501 came over to the [NAME] unit to help STNA #542 finish up for the night; they
had to lay down two residents who required the Hoyer and provided care to these residents. At that time,
STNA #542 went over the [NAME] side resident's needs, explaining that on the 300 Hall one resident was
still up, on the 200 Hall two residents still needed changed, and on the 100 Hall, one resident's catheter
needed emptied and one resident needed laid down. STNA #501 stated he would change the one resident
on 200 hall while STNA #542 changed the other. Shortly after 11:00 P.M. STNA #542 went to the two
STNAs at the nurse's station and updated them on one resident who returned from the hospital now
needed a two assist, told them Resident #42 still needed laid down, and told them the resident she
changed was having a bowel movement and would need cleaned up when she was finished. STNA #542
clocked out around 11:30 P.M.
d. LPN #433 was assigned to Resident #42 the night of 5/26/24, at around 10:00 P.M. she gave him his
nighttime medications and told STNA #542 Resident #42 had received his medication and she need to
have STNA #501 assist her in laying him down prior to leaving. LPN #433 had finished her medication pass
in that hall at approximately 10:20 P.M. before going to her next hall. She finished her med pass around
11:30 P.M. and came to the nurse's station where STNA #542 was speaking to the other two STNAs but
had not informed them of Resident #42's refusal to lay down. Shortly after 4:30 A.M. LPN #433 was at the
computer working through her morning medication pass when STNA #506 came and told her
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 39 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
about Resident #42's condition. She was on his computer chart and saw he was a full code which she
verified in the resident's paper chart and ran to the room. STNA #501 was already in resident's room.
On 05/29/24 at 11:00 A.M. an interview with STNA #542 revealed she had worked 3:00 P.M. to 11:00 P.M.
on 05/26/24. She stated Resident #42 was out with his wife until around supper time. She stated she was
the only aide working on the [NAME] unit. She stated the last time she checked on Resident #42 was
between 9:00 P.M. and 10:00 P.M. She stated he was fine. She stated he was a really sweet guy, and he
knew she was working by herself so he told her he would wait until she got time to put him to bed. She
stated he normally went to bed between 7:00 P.M. and 9:00 P.M. She stated STNA #501 came over to the
[NAME] unit at around 10:30 P.M. to help her put another resident to bed. She stated she told STNA #501
and #506 that Resident #42, Resident #7 and Resident #43 were still up and she had not changed
Resident #16 or Resident #32 yet. She confirmed the other staff knew Resident #42 was still up in his
wheelchair.
Further interview on 05/29/24 at 11:00 A.M. with STNA #542 revealed she had not been working on the
[NAME] unit, as the staff assignment dated 05/26/24 indicated, she had been working on the East unit and
STNA #505 had worked on the [NAME] unit. She stated she was the only staff member on the East unit
from 7:00 P.M. to 10:30 P.M. At 9:15 P.M. STNA #501 was to assist her, however he did not come over to
the East unit until around 10:30 P.M.
On 05/29/24 at 5:10 P.M. an interview with STNA #506 revealed he came in on 05/26/24 at 10:45 P.M., got
report from STNA #542 who stated she only had Resident #48 left to do. So, he went to clock in and her
and STNA #501 went to put Resident #48 in bed. He stated he did not know Resident #42 was still up until
he went past his room at around 4:30 A.M. doing last rounds. He stated the resident's door had been
closed all night until they did last rounds and it was open which was weird. He stated he does not take care
of Resident #42 because the resident's wife does not allow him in his room. He stated he could honestly
say he never checked on him all night. He stated he could not speak for anyone else. He stated STNA #575
had called off, and he saw STNA #501, STNA# 542 and STNA #578 were working that night when he came
in. He stated he never saw STNA #505 but he never went over to her side.
On 05/30/24 at 10:45 A.M. an interview with Family Member #622 revealed she had taken Resident #42 out
overnight on 05/25/24 and brought him back to the facility at 4:00 P.M. on 05/26/24. She stated the resident
was fine the whole time he was out with her. She stated he usually liked to get ready for bed around
6:30-7:00 P.M. because it was easier for him to use his urinal with a gown on so he does not have to call
the aides to help him. She stated he gets his Keppra (medication) at 9:00 P.M. and it completely wipes him
out so he needs to be in bed when he gets it. She stated she spoke to LPN #433 about what had
happened. She stated LPN #433 told her she gave him the resident his Keppra and insulin around 10:00
P.M. that night then Resident #42 had asked her to be put to bed. She stated LPN #433 told her no one put
him to bed or checked on him until 4:30 A.M. She stated the resident was to be checked on every two hours
and they did not do it. She stated they left him up all night and nobody checked on him. She stated the
Director of Nursing was saying the resident refused to go to bed and she charted he had refused. She
stated how would she know she was not even there. She stated Resident #42 never refused to go to bed
plus he told LPN #433 he had wanted to go to bed at 10:00 P.M. The family member then started crying and
apologized for crying indicating this was all still so
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 40 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview the facility failed to maintain sufficient levels of staff to meet the
total care needs of all residents. This affected one resident ( Resident #42) of three reviewed for staffing
however it had the potential to affect all 60 residents residing in the facility.
Findings included:
Review of the closed medical record for Resident #42 revealed the resident was admitted to the facility on
[DATE] with diagnoses including respiratory failure, dysphagia, gastrostomy, peptic ulcer disease,
Huntington's disease, diabetes, epilepsy, benign prostatic hyperplasia, dyskinesia, hypothyroidism,
malignant neoplasm of the thyroid, hypertension, metabolic encephalopathy, severe protein calorie
malnutrition, kidney failure, and cystitis with hematuria. Resident #42 was discharged to the hospital on
[DATE] and subsequently passed away on [DATE].
Review of the plan of care dated [DATE] and revised on [DATE] revealed Resident #42 was at risk for falls
and potential injury related to unstable medical conditions, debilitation, weakness, seizures, Vitamin D
deficiency, tardive dyskinesia and he attempted to be independent beyond ability. Interventions included
placing Resident #42 in the common area when the resident was up in his wheelchair.
Review of the plan of care dated [DATE] and revised on [DATE] revealed Resident #42 was incontinent of
bowel which made him at risk for urinary tract infections and skin breakdown. Interventions included
changing resident every two hours and as needed.
Review of the plan of care dated [DATE] and revised on [DATE] revealed Resident #42 was at risk for
hypo/hyperglycemic episodes related diabetes, requiring insulin. Interventions included to be alert to
medication which cause a change in blood sugars, diet as orders, insulin as orders, monitor blood sugars
as ordered, monitor for signs and symptoms of hyperglycemia: flushed, dry skin, nausea and vomiting,
abdominal pain, decreased blood pressure, acetone breath and increased respirations, and sliding scale as
ordered.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #42 had
moderately impaired cognition. The assessment revealed the resident required moderate assistance for
rolling in bed, sit to stand transfers and chair to bed transfers.
Review of the facility Transfer and Lift Data Form dated [DATE] revealed Resident #42 required assistance
with transfers. The form identified the resident required at least one staff assist to transfer.
On [DATE] at 9:35 A.M. an interview with State Tested Nursing Assistant #523 stated staffing was terrible.
She stated she had to work the whole East unit by herself yesterday ([DATE]). She stated there was
supposed to be two aides on each unit and an aide floating between them but the other aide on her unit
called off. She stated the Unit Manager was supposed to come out and help her but she never did. She
stated finally the new scheduler came out to help her answer call lights.
On [DATE] at 5:51 P.M. an interview with STNA # 505 revealed she worked by herself all the time
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 41 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
from 7:00 P.M. to 3:00 A.M.
Level of Harm - Minimal harm
or potential for actual harm
Review of the progress note dated [DATE] at 7:09 A.M. and authored by LPN #433 revealed at 4:35 A.M.
the nursing assistant notified the nurse Resident #42 was unresponsive in his room. The nurse checked his
code status and went into his room, as she was going to the room, she had the nursing assistant (STNA
#506) go get the other nurses, crash cart and had the other nursing assistant, who was in the room with the
resident when she entered, call 911. Upon entering, the nurse observed Resident #42 slumped over in his
chair in front of his dresser and noted dark fluid coming from his nose, mouth and on the floor in front of
him. The nurse called his name and gave him a sternal rub before checking for pulse. When the nurse did
not feel a pulse and he did not respond, the nursing assistant (STNA #501) helped her get Resident #42 on
the floor and on the back board before calling 911 while she started CPR. She switched back and forth with
the other nurse (LPN #472) doing cardiopulmonary resuscitation (CPR) for 10 minutes until Emergency
Medical Service (EMS) arrived at 4:42 A.M. and took over CPR. At 5:05 A.M. EMS stated they had obtained
a pulse and left facility at 5:10 A.M. transporting Resident #42 to the hospital. The note indicated at
approximately 10:00 P.M. on [DATE] this nurse gave Resident #42 his medications and he was alert,
oriented and responsive. He took his medications and the nurse indicated she told the resident the nursing
assistant would be in soon to lay him down. She notified STNA #542, the STNA on duty, that Resident #42
still needed to be laid down before she left shift at 11:00 P.M. STNA #501 had come to work early to help
STNA #542 put the remaining residents in bed. STNA #542 failed to report to STNA #501 Resident #42
was still up in his chair.
Residents Affected - Many
Review of the staff assignment sheet dated [DATE] revealed STNA #542 and #505 were scheduled on the
[NAME] unit from 3:00 P.M. to 11:00 P.M. and STNA #578 and #575 were scheduled on the East wing from
3:00 P.M. to 11:00 P.M. with STNA # 501 coming in at 9:00 P.M. to float both the [NAME] and East units.
However, STNA #575 had reported off. Resident #42 resided on the [NAME] unit. The normal staff
assignment was two aides on each unit with an aide floating between both sides.
Review of the staff time punches from [DATE] revealed STNA #501 worked 9:15 P.M. to 8:15 A.M., STNA
#575 had not worked (called off), STNA #542 worked 2:45 P.M. to 11:30 P.M., STNA #578 had not worked,
and STNA #505 worked 4:25 P.M. to 7:00 A.M.
On [DATE] at 11:00 A.M. an interview with STNA #542 revealed she had worked 3:00 P.M. to 11:00 P.M. on
[DATE]. She stated Resident #42 was out with his wife until around supper time. She stated she was the
only aide working on the [NAME] unit. She stated the last time she checked on Resident #42 was between
9:00 P.M. and 10:00 P.M. She stated he was fine. She stated he was a really sweet guy, and he knew she
was working by herself so he told her he would wait until she got time to put him to bed. She stated he
normally went to bed between 7:00 P.M. and 9:00 P.M. She stated STNA #501 came over to the [NAME]
unit at around 10:30 P.M. to help her put another resident to bed. She stated she told STNA #501 and #506
that Resident #42, Resident #7 and Resident #43 were still up and she had not changed Resident #16 or
Resident #32 yet. She confirmed the other staff knew Resident #42 was still up in his wheelchair.
Further interview on [DATE] at 11:00 A.M. with STNA #542 revealed she had not been working on the
[NAME] unit, as the staff assignment dated [DATE] indicated, she had been working on the East unit and
STNA #505 had worked on the [NAME] unit. She stated she was the only staff member on the East unit
from 7:00 P.M. to 10:30 P.M. At 9:15 P.M. STNA #501 was to assist her, however he did not come over to
the East unit until around 10:30 P.M.
On [DATE] at 3:30 P.M. an interview with LPN#419 revealed on [DATE] from 3:00 P.M. to 11:100 P.M.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 42 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the staff present was her, Agency LPN #579 who was doing one on one with Resident #4 until 6;00 P.M.
STNA # 505 and STNA #578 were on the East unit and STNA #542 was on the [NAME] Unit and STNA
#575 had called off that night.
This deficiency represents non-compliance identified during the investigation of Complaint Number
OH00154262 and OH00153699.
Event ID:
Facility ID:
366391
If continuation sheet
Page 43 of 44
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366391
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Astoria Skilled Nursing and Rehabilitation
3537 12th Street, NW
Canton, OH 44708
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interview and record review, the facility failed to ensure the kitchen was clean and
sanitary. This had the potential to affect 58 residents that received meals from the facility. Two residents
(Resident #3 and #5) were identified as receiving nothing by mouth. The facility census was 60.
Findings include:
Observation of the kitchen on 05/21/24 at 2:15 P.M. with Dietary Manger (DM) #400 revealed underneath
the sink the extra dish racks were stored on top of four old milk crates. When Dietary aide #402 pulled the
dish racks and milk crates out many gnats flew out from under the sink. There were approximately five feet
of missing tile along the baseboard for water damage, the drywall was crumbling, and water damaged with
a large hole in the wall. The gnats were coming from the hole in the wall. An interview at this time with the
Dietary Manger #400 confirmed there was a hole in a wall and there were many gnats. He was not sure
how long the wall had been like that since he had just started a couple months ago. DM #400 verified finds
at time of observation.
Interview on 05/21/24 at 2:10 P.M. an interview with Dietary Aide #402 confirmed the wall had been like that
for a while and sometimes water would leak into the private dining room on the other side of the wall.
A revisit to the kitchen on 06/03/24 from 7:45 A.M. through 8:05 A.M. with Dietary Manager (DM) # 400
revealed the tile was replaced but the wall behind the tile had food splatter on it. The pipe that was directly
above the tile had chunks of food on it and there were several gnats flying around the dish machine. The
walk-in refrigerator revealed that three shelves in the walk-in refrigerator had mold on the shelves. The floor
in the walk-in refrigerator had food residue, pieces of paper and a broken egg on the floor. In the dry
storage area, a box of thickener was not wrapped, labeled or dated properly. The walk-in freezer had water
sitting outside of it on the floor. DM # 400 stated that it started leaking last week and the walk-in freezer and
refrigerator are a year old, and the company has been out to look at it. DM #400 verified finds at time of
observation.
Review of a facility list of resident diets revealed Resident #3 and Resident #5 did not receive food by
mouth.
Review of the facility policy dated 10/2008 titled, Sanitation revealed that all kitchen areas and dining areas
shall be kept clean, free from litter and rubbish and protected from pests, flies and other insects.
Review of the facility policy titled, Pest Control, dated 05/2008 revealed the facility would maintain an
effective pet control program and maintain an ongoing pest control program to ensure that the building was
kept free of insects and rodents.
This deficiency represents non-compliance identified during the investigation of Complaint Number
OH00154262, OH00153699 and OH00152023.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366391
If continuation sheet
Page 44 of 44