F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and staff interviews, the facility failed to ensure a thorough baseline care plan was
created for one (Resident #172) of one reviewed for baseline care plans. The facility census was 20.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #172 revealed an admission date of 07/01/24. The resident was
admitted with diagnoses including aftercare following knee joint prosthesis, Parkinsonism, and
hypertension.
Review of the 07/01/24 admission skin assessment revealed documentation of a surgical wound with 31
staples and two sutures.
Review of Resident #172's baseline care plan revealed no interventions or goals in place for the resident's
surgical wound.
Interview and observation on 07/08/24 at 10:47 A.M. revealed Resident #172 had thigh high compression
hose on bilaterally. An Abdominal (ABD) pad was observed over his right knee. Upon questioning, Resident
#172 stated he had right knee replacement surgery and was at the facility temporarily for therapy.
Interview on 07/12/24 at 2:15 P.M. with the Director of Nursing verified there was no baseline care plan
related to the surgical wound of Resident #172 and reported it was the expectation the base line care plan
would have addressed the resident's surgical wound.
Review of the 03/22 facility, Baseline Care Policy revealed any services and treatments to be administered
on the behalf of the facility would be developed within the first 48 hours.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
366402
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to ensure the advance directive code status in the
Electronic Medical Record (EMR) matched the signed advanced directive form. This affected two (Resident
#5 and #18) of three reviewed for advanced directives. The facility census was 20.
Findings include:
1. Review of the medical record of Resident #5 revealed an admission date of 04/26/24 with diagnoses of
unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood
disturbance, and anxiety.
Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #5 had severe cognitive
impairment.
Review of a physician order in the EMR dated 04/27/24 revealed Resident #5's advanced code status was
Do Not Resuscitate - Comfort Care (DNR-CC).
Review of the DNR Order Form dated 04/29/24 revealed Resident #5's advanced code status was Do Not
Resuscitate - Comfort Care Arrest (DNR-CCA).
Interview on 07/11/24 at 2:16 P.M. with the Director of Nursing (DON) confirmed the advanced directive for
Resident #5 was documented in the EMR as DNR-CC but should have been documented as DNR-CCA.
2. Review of the medical record of Resident #18 revealed an admission date of 05/27/24 with diagnoses of
fracture of other parts of pelvis, subsequent encounter for fracture with routine healing and essential
(primary) hypertension.
Review of the MDS dated [DATE] revealed Resident #18 was cognitively intact.
Review of a physician order in the EMR dated 05/29/24 revealed Resident #18's advanced code status was
DNR-CCA.
Review of the DNR Order Form dated 06/11/24 revealed Resident #18'5 advanced code status was
DNR-CC.
Interview on 07/11/24 at 2:16 P.M. with the DON verified the advanced directive for Resident #18 was
documented in the EMR as DNR-CCA but should have been documented as DNR-CC.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of Self Reported Incidents (SRI), staff interviews, record review, and review of facility policy, the
facility failed to complete thorough investigations related to resident-to-resident sexual abuse. This affected
three residents (#16, #15, #7) of three reviewed for abuse. The facility census was 20.
Residents Affected - Few
Findings include:
1. Review of the medical record for Resident #16 revealed an admission date of 03/09/24. The resident was
admitted with diagnoses including dementia, stroke, type two diabetes mellitus, depression, and
hypertension. The resident remained at the facility.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 had
intact cognition and required extensive one person assistance for toileting and supervision for eating, bed
mobility and transfers.
Review of the care plan revealed Resident #16 had a history of being drawn to various females by doting
affection, asking for dates and wanting companionship. Interventions included to educate family members
regarding affectionate behavior and plans to divert, discourage, monitor displays and to offer alternative
activities.
Record review revealed Resident #16 had documented 15-minute checks from 03/10/24 at 9:30 P.M. until
03/18/24 at 3:15 P.M.
Review of the progress note date 03/11/24 revealed Resident #16's daughter was called and notified of an
incident with another resident which had occurred the previous day, and he remained on 15-minute checks.
Review of the progress note dated 03/13/24 at 3:57 P.M. revealed activity staff requested an interview with
Resident #16. Resident #16 began to rub activity staff's back and shoulders and staff attempted to redirect
him. Resident #16 was documented to have told the activity staff he got lonely and would like to marry
someone and leaned in to kiss her.
Review of progress notes dated 03/14/24 and 03/15/24 reveled Resident #16 was observed on multiple
occasions to hold hands, touch the leg, and put his arm around a female elder.
Review of the progress note dated 03/16/24 revealed Resident #16 touched a staff member's breast two
times and asked if someone could go to bed with him.
2. Review of the medical record for Resident #15 revealed an admission date of 01/08/24. The resident was
admitted with diagnoses including Alzheimer's Disease, depression, aphasia and anxiety. The resident
remained at the facility.
Review of the quarterly MDS assessment dated [DATE] revealed Resident #15 had impaired cognition and
required extensive two person assistance for bed mobility, one person assistance for transfers and toileting,
and supervision for eating.
Review of a progress note dated 03/18/24 revealed Licensed Practical Nurse (LPN) #421 recieved a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
call from House #2 from State Tested Nurse Aide (STNA) #238 that Resident #15 had been observed
touching the shoulder and thigh of Resident #7 and kissing her on the lips and cheek. Resident #15 had
been removed fromt the area.
3. Review of the medical record for Resident #7 revealed an admission date of 07/27/20. The resident was
admitted with diagnoses including Alzheimer's Disease, unspecified psychosis, anxiety, depression and
paranoid personality disorder. The resident remained at the facility.
Review of the quarterly MDS assessment dated [DATE] revealed Resident #7 had severely impaired
cognition and required extensive two-person assistance with bed mobility, transfers, and toileting, and
supervision for eating.
Review of the SRI dated 03/16/24 revealed Resident #16 had been observed by staff touching the arm of
Resident #15. At a later time, Resident #16 was observed by State Tested Nurse Aide (STNA) #492
touching the right breast of Resident #15. Resident #16 was removed from the area and a full body
assessment of Resident #16 was completed with no concerns. The physician and families were notified.
Review of the SRI dated 03/18/24 revealed Resident #16 was observed kissing Resident #7 by STNA
#428. Resident #16 was removed and nursing staff were notified. A thorough skin assessment was
completed of Resident #7 with no concern. The physician and families were notified and Resident #16 was
admitted to a different facility for his behaviors.
Interview on 07/10/24 at 10:42 A.M. with the Administrator, Director of Nursing (DON), and Clinical
Services #505 while reviewing the SRI revealed a physical assessments of Resident #15 and Resident #7
was performed with no concerns, however no other residents were assessed. No interviews of residents
were completed in regards of a concern for abuse. No staff statements were provided and no staff
education had been given following the incident. The DON and Administrator stated they were not
employed at the time of the incident and were unaware of the progress notes documenting behaviors prior
to the sexual abuse, which had been substantiated at the time of either investigation.
Review of the 10/22 facility policy, Abuse, Neglect and Expolitation, revealed allegations of abuse would be
investigated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interviews, the facility failed to ensure a thorough comprehensive care plan was
completed for two (Residents #19, #5) of three reviewed for care plans. The facility census was 20.
Findings include:
1. Review of the medical record for Resident #9 revealed an admission date of 11/15/23. The resident was
admitted with diagnoses including unspecified dementia, anxiety, depression and senile degeneration of the
brain. She was admitted to hospice on 05/16/24. The resident remained at the facility.
Review of the significant change Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9
had severely impaired cognition. She required moderate assistance with eating, substantial assistance for
bed mobility, and was dependent for toileting, hygiene, and transfers.
Review of the care plan revealed no goals or interventions in place for hospice care.
An interview on 07/11/24 at 2:15 P.M. with the Director of Nursing (DON) verified there was no hospice care
plan for Resident #19 and reported the expectation was for the care plan to include hospice care.
2. Review of the medical record of Resident # 5 revealed an admission date of 04/26/24 with diagnoses of
unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood
disturbance, and anxiety.
Review of the MDS assessment dated [DATE] revealed Resident #5 had severe cognitive impairment.
Resident #5 required set-up assistance for eating and oral hygiene, supervision assistance for ambulation,
and partial assistance for toileting hygiene, bathing, dressing, bed mobility, and transfers.
Review of physician orders revealed an order dated 06/14/24 for Seroquel (antipsychotic) Oral Tablet 25
Milligrams (mg) (Quetiapine Fumarate) give 25 mg by mouth at bedtime related to unspecified dementia,
unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety.
Review of Resident #5's care plan revealed the care plan did not address Resident #5's use of
antipsychotic medication.
Interview on 07/11/24 at 2:16 P.M. with the DON confirmed Resident #5's care plan did not address use of
antipsychotic medication.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, and policy review, the facility failed to ensure a comprehensive care plan was
developed and implemented. This affected two (Residents #5 and #18) of two residents reviewed for care
planning. The facility census was 20.
Findings include:
1. Review of the medical record of Resident #5 revealed an admission date of 04/26/24 with diagnoses of
unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood
disturbance, and anxiety.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had severe
cognitive impairment and required set-up assistance for eating and oral hygiene, supervision assistance for
ambulation, partial assistance for toileting hygiene, bathing, dressing, bed mobility, and transfers.
Review of physician orders revealed an order dated 04/27/24 for an advance directive of Do Not
Resuscitate - Comfort Care (DNR-CC), an order dated 04/27/24 for Apixaban (blood thinner) Oral Tablet
2.5 Milligram (mg) (Apixaban), give 1 tablet by mouth two times a day for blood thinner and an order dated
06/14/24 for Seroquel (antipsychotic) Oral Tablet 25 mg (Quetiapine Fumarate), give 25 mg by mouth at
bedtime related to unspecified dementia, unspecified severity, without behavioral disturbance, psychotic
disturbance, mood disturbance, and anxiety.
Review of Resident #5's care plan revealed the care plan did not address code status, use of a blood
thinner, or the use of an anti-psychotic medication.
2. Review of the medical record of Resident #18 revealed an admission date of 05/27/24 with diagnoses of
fracture of other parts of pelvis, subsequent encounter for fracture with routine healing and essential
(primary) hypertension.
Review of the MDS assessment dated [DATE] revealed Resident #18 was cognitively intact. Resident #18
was independent for eating and required partial assistance for bed mobility, and substantial assistance for
toileting hygiene, bathing, dressing, transfers, and for wheelchair mobility over 150 feet.
Review of physician orders revealed an order dated 05/29/24 for Resident #18's advanced code status was
DNR-CC Arrest, an order dated 06/13/24 for Aspirin Oral Tablet Delayed Release 81 mg (Aspirin), give 81
mg by mouth one time a day related to essential hypertension, an order dated 06/13/24 for Metoprolol
Tartrate 25 mg two times daily for hypertension, an order dated 06/06/24 for Myrbetriq 25 mg extended
release daily for urinary incontinence, and an order for Tramadol 50 mg every six hours as needed for pain.
Review of Resident #18's care plan revealed the care plan did not address code status, hypertension,
urinary incontinence, or pain.
Interview on 07/11/24 at 2:16 P.M. with the Director of Nursing (DON) confirmed Resident #5's care
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
plan was not comprehensive and did not address code status, use of a blood thinner, or use of
antipsychotic medication. The interview also confirmed that Resident #18's care plan was not
comprehensive and did not address code status, hypertension, urinary incontinence, or pain.
Review of the Care Plans policy dated 4/2022 revealed, It is the policy of the facility to develop and
implement a person-centered care plan for each resident, consistence with resident rights, that included
measurable objectives and timeframe's to meet a residents medical, nursing, and mental and psychosocial
needs that are identified in the residents comprehensive assessment.
Event ID:
Facility ID:
366402
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and staff interviews, the facility failed to properly assess a surgical wound upon
admission. This affected one (Resident #172) of one reviewed for wound assessments. The facility census
was 20.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #172 revealed an admission date of 07/01/24. The resident was
admitted with diagnoses including aftercare following knee joint prosthesis, Parkinsonism, and
hypertension. The resident remained at the facility.
Review of the 07/01/24 admission skin assessment revealed documentation of a surgical wound with 31
staples and two sutures. There was no further description and no measurements of the surgical wound in
the document.
Interview and observation on 07/08/24 at 10:47 A.M. revealed Resident #172 had thigh high compression
hose on bilaterally. An Abdominal (ABD) pad was observed over his right knee. Upon questioning, Resident
#172 stated he had right knee replacement surgery and was at the facility temporarily for therapy.
Interview on 07/10/24 at 1:59 P.M. with Registered Nurse (RN) #414 verified there were no measurements
or description of the right knee surgical wound on the admission skin assessment.
Review of the undated facility policy, Wound and Skin Care Treatment Program, revealed measurements of
a wound would be completed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observations, staff interviews, pharmacist interview, and policy review, the facility failed to
ensure medications that should not be crushed were not crushed. This affected one (Resident #18) of one
resident reviewed for medication administration. The facility census was 20.
Findings include:
Review of the medical record of Resident #18 revealed an admission date of 05/27/24 with diagnoses of
fracture of other parts of pelvis, subsequent encounter for fracture with routine healing and essential
(primary) hypertension.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively
intact. Resident #18 was independent for eating and required partial assistance for bed mobility and
substantial assistance for toileting hygiene, bathing, dressing, transfers, and for wheelchair mobility over
150 feet.
Review of physician orders revealed an order dated 06/13/24 for Aspirin Oral Tablet Delayed Release 81
Milligrams (mg) (Aspirin), give 81 mg by mouth one time a day related to essential hypertension.
Observation and interview on 07/10/24 at 7:54 A.M. with Registered Nurse (RN) #414 revealed the Aspirin
Delayed Release was crushed and administered to Resident #18. RN #414 confirmed the medication was
crushed.
Interview on 07/10/24 at 10:28 A.M. with Pharmacist #510 confirmed Aspirin Delayed Release is what is
supplied in the package for Resident #18's daily medication. Interview also confirmed the pharmacy was
not aware of Resident #18 needing her medications crushed and that Aspirin Delayed Release should not
be crushed and that she will be reaching out to the physician for a change in medications.
Interview on 07/11/24 at 2:16 P.M. with the Director of Nursing (DON) confirmed the Aspirin Delayed
Release for Resident #18 should not have been crushed.
Review of the Standards for Medication Administration dated 08/15/12 revealed the policy does not address
crushing medications that are not to be crushed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366402
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Willow Ridge of Mennonite Home Communities of Ohio
101 Willow Ridge Drive
Bluffton, OH 45817
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility policy, documentation, and staff interviews, the facility failed to follow their
Legionnaires policy. This had the potential to affect all 20 residents at the facility.
Residents Affected - Few
Findings include:
Review of the undated facility policy, Legionnaires Policy, revealed the policy applied to all water systems
which included, but not limited to shower heads and hoses, ice machines and infrequently used equipment,
cold water would be heated to 140 degrees Fahrenheit by water heaters in each house and relevant
procedures and record keeping related to the program would be kept, maintained and reviewed as
necessary.
Interview on 07/11/24 at 2:59 P.M. with Maintenance Director #509 revealed the provided policy and water
testing by an outside testing facility for Legionella and intermittent room water temperatures were the only
documentation available for Legionella. He verified in the seven months he had been employed, he did not
test the temperature of the water heaters and there was no documentation the shower heads had been
treated or when a resident room was empty, stagnant water prevention was completed.
Review of facility documentation revealed there was no documentation to show the facility was following
their policy of checking water heaters.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366402
If continuation sheet
Page 10 of 10