F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, record review and facility policy review the facility failed to have staff wear
proper hair restraint, record food temperatures to conform safe serving temperatures, keep equipment
clean, and keep prepared food covered and dated. This had the potential to all affect all 45 residents
residing in the facility who were receiving food from the kitchen.
Findings included:
1. a. Observation on 07/03/23 at 8:30 A.M. of Dining Services Assistant Director (DSAD) #159 walking
through the kitchen past the yellow line on the floor requiring hair covering wearing a ball cap. His hair was
extruding from the bottom of the ball cap approximately 3 inches over the collar of his shirt. He did not have
a hair net covering or retaining the hair extruding from the bottom of the ball cap while reviewing the meal
temperature log in the food preparation area.
Observation on 07/03/23 at 9:30 A.M. of the DSAD #159 with the Licensed Nursing Home Administrator
(LNHA) #159 wearing a hair net under his ball cap to retain the hair extruding from the bottom of the ball
cap. An interview at the time with DSAD #159 revealed he was not wearing the hair net covering earlier and
after reviewing the policy realized he should be. DSAD #159 removed his ball cap and hair net and
replaced his ball cap. LNHA #159 verified DSAD #159's hair extruded from the bottom of the ball cap and
down over the collar of his shirt.
1. b. Observation on 07/03/23 at 12:07 P.M. of State Testing Nursing Assistant (STNA) #131 walking into the
kitchen past the yellow line on the floor requiring hair covering while lunch was being served. STNA #131
was directed to put on a hair net by another staff member. STNA #131 put on a hair net that only covered
the top half of her head. Her hair was hanging out of the hair net on the back of her head from her ear level
down. She entered the walk-in refrigerator where there was food on trays uncovered. An interview at the
time with DSAD #159 verified she entered the kitchen without any covering and entered the walk-in
refrigerator without her hair fully covered.
Review of the facility policy titled, Hair Restraint, effective date 05/31/16, revealed the facility has chosen a
baseball or beanie style cap for the restraint policy to meet the designed uniform code. This had will be
worn to effectively keep hair from contacting exposed food. Those employees that have hair that extrudes
out of the cap will be required to have hair wrapped into a bun style or tucked under the hat. Food Service
employees will wear hair restraints while in all food preparation areas.
2. Review of food temperature logs for June 2023 revealed temperatures were not logged on 06/02/23 for
dinner, 06/03/23 for dinner, and 06/26/23 for lunch to confirm food items were cooked to safe
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366413
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366413
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/05/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oaks at Bethesda The
2971 Maple Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
temperatures and held at appropriate minimum temperatures during service .
Level of Harm - Minimal harm
or potential for actual harm
Interview on 07/03/23 at 8:30 A.M. with DSAD #159 verified if the food temperatures were not documented
and there was no way to confirm the food was cooked to a safe temperature for consumption and held at a
safe temperature.
Residents Affected - Many
Review of facility policy titled, Food Temp Serving Line, effective 03/30/18, revealed the standing operating
procedure is to ensure the organization is providing quality food using safe food temperature guidelines.
Further review revealed the temperatures of all foods on the serving line will be measured and record at
every meal and at every service point.
3. Observation on 07/03/23 at 11:08 A.M. of the bench can opener (large can opener attached to table)
blade with dark, crusted substance. An interview at the time with Dining Services Assistant #129 verified
the can opener was dirty with dried black substance. She verified the can opener had been used earlier in
the day and that the substance on the can opener blade appeared older than from use earlier in the day.
Review of the facility policy titled, Manual Sanitation, revised 01/2023, revealed manual sanitation is the
process where al microorganisms (bacteria, spores, fungi, viruses) contained in a liquid or solid or on
equipment and utensils are completely destroyed. Further review revealed clean and sanitize food-contact
surfaces anytime contamination as occurred.
4. Observation on 07/03/23 at 12:15 P.M. of the walk-in refrigerator revealed the following items on a tray
not covered and no documentation to support preparation date: side salads (20), butterscotch brownie
parfait (seven), strawberry cake (three pieces), baked apples (eight), and corn salad (twelve). The corn
salad was noted to be very dry on the surface. An interview on 07/03/23 at 12:20 P.M. with DSAD #159
verified the items were in the refrigerator and not covered, labeled, or dated. He reported the cart usually
had one large bag down over it for protection which was removed when lunch service started. He was not
able to confirm when the items were prepared.
Review of the facility policy titled, Food Labeling and Dating Policy, revised 04/26/22, revealed any food
item must have a received-on label/received-on date, and or a label that indicates the production date and
the use by date for the product. Further review revealed all food items must be properly covered (not
exposed to air) prior to being labels and dated.
This deficiency represents non-compliance investigated under Complaint Number OH00135648.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366413
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366413
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/05/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oaks at Bethesda The
2971 Maple Avenue
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and facility policy review, the facility failed to ensure hand hygiene practices were
conducted following incontinence care. This affected one Resident (#1) of three residents reviewed for
incontinence care. The facility census was 45.
Residents Affected - Few
Findings included:
Review of Resident #1's medical record revealed she was admitted to the facility on [DATE] with diagnosis
including left femur fracture, chronic obstructive pulmonary disease, type two diabetes, and hyperlipidemia.
Review of Resident #1's significant change Minimum Data Set (MDS), dated [DATE], revealed she was
severely cognitively impaired and was always incontinent of bladder and frequently incontinent of bowel.
Observation on 07/03/23 at 1:30 P.M. of incontinence care for Resident #1 with State Tested Nursing
Assistant (STNA) #131 and STNA #110 revealed a concern. STNA #131 provided the incontinence care
while STNA #110 helped with positioning of Resident #1. After STNA #131 was done providing the
incontinence care and Resident #1 had her brief on, STNA #131 proceeded to touch the call light, bed
controls, body wash container and incontinence skin protectant cream container with her gloved hands
prior to removing her gloves and doing hand hygiene. An interview with STNA #131 following incontinence
care verified she did not remove her gloves and perform hand hygiene prior to touching multiple surfaces in
the room and Resident #1's items. She verified germs could be spread with touching these items with the
gloves she wore while providing incontinence care.
Interview on 07/05/23 at 2:00 P.M. with the Director of Health Services verified the gloves should have been
removed and hand hygiene should have been performed prior to touch multiple items in the room.
Review of the facility policy titled Guideline for Handwashing/Hand Hygiene, revised 02/09/17, revealed
handwashing is the single most important factor in preventing transmission of infections. Hand hygiene is a
general term that applies to either handwashing or the use of an antiseptic hand rub, also known as
alcohol-based hand rub (ABHR). Further review revealed health care workers shall use hand hygiene at
times such as before/after having direct physical contact with residents and after removing gloves, worn per
Standard Precautions for direct contact with excretions or secretions, mucous membranes, specimens,
resident equipment, grossly soiled linens, etc.
This deficiency represents an incident finding investigated under Complaint Number OH00135648.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366413
If continuation sheet
Page 3 of 3