F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review, policy review and interview, the facility failed to ensure medications
were administered without error. This affected two residents (#32 and #79) of four residents observed
during 29 medication opportunities with seven medication errors. The medication administration error rate
was 24.13 %. The facility census was 80.
Residents Affected - Few
Findings include:
1. Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high
blood pressure, pulmonary embolism, constipation, and hyperlipidemia.
A review of Resident #32's physician orders dated 03/02/24 indicated to administer ethylene glycol 17
grams once a day for constipation. (The bottle cap is a measuring cap marked to contain 17 grams of
powder when filled to the indicated line inside the cap).
An observation of LPN #82 on 05/14/24 at 8:30 A.M. revealed an inaccurate dose of ethylene glycol was
administered to Resident #32. LPN #82 obtained a medication cup and measured 17 milliliters (ml) of
ethylene glycol powder by pouring the powdered medication into the medication cup. LPN #82 poured the
ethylene glycol powder in a cup of water, stirring the mixture until the powder was dissolved. LPN #82
entered Resident #32's room and administered the ethylene glycol/water medication including five
additional medications (docusate sodium, D-Mannose, vitamin D3, fluoxetine, donepezil) to Resident #32.
LPN #82 handed Resident #32 the ethylene glycol medication/water mixture and exited the room without
observing to ensure Resident #32 drank the full cup of ethylene glycol/water mixture.
An interview with LPN #82 on 05/14/24 at 8:55 A.M. verified she had failed to measure the ethylene glycol
powder accurately (using the provided cap) and did not observe Resident #32 to ensure she consumed the
full cup of ethylene glycol/water mixture.
2. Resident #79 was admitted on [DATE] with diagnoses including diabetes mellitus, multiple sclerosis,
heart failure with high blood pressure, glaucoma, paranoid personality disorder, psychosis, cerebral
vascular disease with a history of transient ischemic attack (TIA) and stroke.
Resident #79's physician order dated 05/05/24 indicated to administer Humalog insulin three units
subcutaneously before meals, Novolog solution 100 units/ml per sliding scale. The siding scale indicated if
the blood sugar was 151 to 200 mg/deciliter (dL), administer two units of Novolog insulin before meals.
Further review revealed the resident was to also receive the following medications: Brimonidine Tartrate
Ophthalmic eye drops 0.2 percent, Timolol Maleate 0.5 percent ophthalmic drops, Aspirin 81 milligrams
(mg) orally, Jardiance 25 mg orally, losartan 25 mg orally, methocarbam 500 mg
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
366419
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
orally, Torsemide 20 mg orally, Trospium Chloride 20 mg orally, Lidocaine patch 4 percent topically,
carvedilol 12.5 mg orally, potassium 20 milliequivalent (mEq) orally, colace 100 milligrams (mg) orally,
senna 8.6 mg orally, and vitamin B12 1000 mg orally.
An observation of medication administration on 05/14/24 at 9:10 A.M. revealed RN #83 prepared the
following medications for Resident #79: RN #83 obtained the Humalog insulin pen and measured six units
to administer to Resident #79. RN #83 stated she was administering three units of Humalog as the
scheduled dose and three units of Humalog as the sliding scale dose (RN #83 stated Resident #79's blood
sugar was 191 mg/dL) for a total of six units of Humalog insulin; Brimonidine Tartrate Ophthalmic eye drops
0.2 percent (for glaucoma), Timolol Maleate 0.5 percent ophthalmic drops (for glaucoma), Aspirin 81
milligrams (mg) orally, Jardiance (for diabetes) 25 mg orally, losartan (for high blood pressure) 25 mg orally,
methocarbam (muscle relaxant) 500 mg orally, Torsemide (diuretic) 20 mg orally, trospium chloride (to treat
overactive bladder) 20 mg orally, Lidocaine patch four percent topically, RN #83 proceeded to dispense
carvedilol (used to treat high blood pressure and heart failure) 12.5 mg in a medication cup and failed to
transfer the carvedilol to the medication cup with the six other oral medications. RN #83 left the medication
cup with the carvedilol tablet sitting on the medication cart and proceeded to enter Resident #79's room to
administer her other medications. RN #83 administered Resident #79 Humalog six units subcutaneously,
the six prepared oral medications and two different types of eye drops. RN #83 failed to administer the
medications potassium 20 milliequivalent (mEq) orally, colace 100 milligrams (mg) orally, senna 8.6 mg
orally, and vitamin B12 1000 mg orally. RN #83 returned to the medication cart after administering Resident
#79's medications and found the carvedilol still sitting in the medication cup on the top of the medication
cart. RN #83 proceeded to discard the carvedilol medication in the trash receptacle.
An interview with RN #83 on 05/14/24 at 9:25 A.M. verified she discarded the carvedilol medication she had
left on the medication cart in the trash receptacle and was unsure which one of Resident #79's medications
she had left in the cup. RN #83 was unable to locate the medication in the trash receptacle until the Director
of Nursing (DON) emptied the trash receptacle later in the day and was able to verify the discarded
medication was a carvedilol 12.5 mg tablet. At 1:20 P.M. RN #83 verified she had failed to administer the
accurate dose and ordered insulin (Humalog versus Novolog) and failed to administer five oral medications
(carvedilol, colace, potassium, senna and vitamin B12), but had documented on Resident #79's Medication
Administration Record that she had administered the five oral medications.
The facility policy and procedure titled Medication Administration -General Guidelines dated November
2021 indicated staff were to use the Five Rights for the three step process when preparing medications for
administration. The five rights included:
1. The right resident.
2. The right drug.
3. The right dose.
4. The right route.
5. The right time.
A triple check of the five rights would be performed when the medication was selected, when the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
dose was removed from the packaging, and just after the dose was prepared and the medication was put
away. The staff member would select the medication and inspect the label on the packaging and compare
against the medication administration record (MAR) by reviewing the five rights. Next, the medication dose
was removed from the packaging and verified against the label and MAR by reviewing the five rights. Lastly,
complete the preparation of the dose and re-verify the label against the MAR by reviewing the five rights.
Residents Affected - Few
This deficiency represents non-compliance investigated under Complaint Number OH00153682 and
Complaint Number OH00153544.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to ensure staff documented Resident #32's shower/bath
accurately. This affected one out of three residents reviewed for activity of daily living needs. The facility
census was 80.
Findings include:
Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high
blood pressure, pulmonary embolism, constipation, and hyperlipidemia.
A review of Resident #32's plan of care dated 11/09/23 indicated Resident #32 preferred to receive a
shower or bed bath in the evening or sometime during the morning.
A review of the facility shower schedule indicated Resident #32 should receive a shower on Tuesdays and
Saturdays during the night shift hours.
A review of Resident #32's Minimum Data Set (MDS) assessment dated [DATE] indicated a shower/bath
was not attempted due to medical condition or safety concerns. The MDS assessment indicated she had
impairment of both upper/lower body extremities and needed substantial/maximal staff's assistance with
upper body dressing, personal hygiene and bed mobility, was dependent on staff for lower body dressing
and toileting. Resident 32's MDS assessment dated [DATE] indicated she had severe cognitive impairment.
On 05/14/24 between 3:30 P.M. and 4:30 P.M. an observation with Registered Nurse Unit Manager (RNUM)
#84 and Director of Nursing (DON) revealed a search was conducted for the shower sheet documentation
of Resident #32's showers for the month of May 2024. RNUM #84 searched the nursing station and her
office and stated she would have to check the administrative office file to see if Resident #32's shower
sheet documentation was located in the file. RNUM #84 traveled down to the administrative office and
asked DON to assist in finding the shower sheet documentation for Resident #32. DON entered an
administrative office and checked the shower sheet file for May 2024 and was unable to locate the shower
sheet documentation in the file. An interview at the time of the observation with DON verified there was no
documentation found for Resident #32's showers for the month of May 2024. Immediately after completing
the interview with the DON, the DON left the area and then returned with five shower sheets for Resident
#32. Two of the shower sheets were dated 05/01/24 and the documentation indicated a bed bath was
completed and Resident #32 had refused her shower. Resident #32's shower sheet dated 05/04/24
indicated Resident #32 refused a shower and received a bed bath. Resident #32's shower sheet dated
05/08/24 indicated Resident #32 received a shower and on 05/11/24 the shower sheet indicated Resident
#32 refused a shower and received a bed bath. The signature of the nurse who co-signed Resident #32's
shower sheets for each date listed above was not legible and the state tested nursing assistant (stna)
signatures had only the first name of the stna who had signed the shower sheets.
An interview with RNUM #84 on 05/15/24 at 9:00 A.M. revealed she was unable to remember which stna
had found Resident #32's shower sheets and had given the shower sheets to her. RNUM #84 stated she
gave the shower sheets to the DON after the stna (unnamed) had found them somewhere on the second
floor nursing unit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An interview with STNA #85 on 05/16/24 at 6:25 A.M. verified she did not complete the shower sheet on
05/11/24. STNA #85 stated she wasn't aware she was supposed to complete the shower sheets when a
resident received a shower/bed bath. STNA #85 verified Resident #32's shower sheet was falsified and
verified Resident #32 did not refuse a shower on 05/11/24 during the night shift hours. STNA #85 stated
she did provide a bed bath for Resident #32 during the night shift hours from 11:00 P.M. to 7:00 A.M. on
05/11/24 but did not know who had completed the shower sheet and agreed she was unable to decipher
the nurse's signature on Resident #32's shower sheet dated 05/11/24.
An interview with Administrator and DON on 05/16/24 at 9:51 A.M. agreed it was impossible to read the
nurse's name on the five shower sheets with documentation of Resident #32's shower/bath that the facility
had provided on 05/14/24. DON verified the above findings at the time of the interview.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview the facility failed to ensure staff washed their hands appropriately to prevent
possible cross contamination of germs during Resident #32's and Resident #79's medication
administration, failed to ensure staff wore appropriate personal protective equipment (ppe) prior to
administering insulin subcutaneously and eye drops to Resident #79, and failed to ensure Resident #79's
eye drops were not contaminated prior to administering the eye drops to Resident #79. This affected two
out of four residents observed for medication administration. The facility census was 80.
Residents Affected - Few
Findings include:
1. Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high
blood pressure, pulmonary embolism, constipation, and hyperlipidemia.
A review of Resident #32's physician orders dated 03/02/24 indicated to administer ethylene glycol 17
grams once a day for constipation.
An observation of Licensed Practical Nurse (LPN) #82 revealed preparation to administer medications to
Resident #32 on 05/14/24 at 8:21 A.M. The LPN did not wash/sanitize her hands to prevent possible cross
contamination of germs. LPN #82 dispensed Resident #32's medications she obtained from the medication
cart and found Resident #79's ethylene glycol medication was not in the medication cart. LPN #82 locked
her cart and left the nursing unit to obtain the ethylene glycol medication from the storage area on a
different floor ot the facility. LPN #82 used the elevator and traveled to the medication storage area and
obtained the ethylene glycol medication and returned to the medication cart. LPN #82 proceeded to
dispense the medication in a medication cup without washing/sanitizing her hands prior to dispensing the
ethylene glycol medication. LPN #82 gathered Resident #32's medications and entered Resident #32's
room and handed the medication to Resident #32. LPN then exited Resident #32's room and did not
wash/sanitize her hands before starting to obtain medications from the medication cart to administer to
another resident. LPN #82 was stopped and asked to wash her hands prior to obtaining and administering
medications to another resident.
An interview with LPN #82 on 05/14/24 at 8:55 A.M. verified the above findings and agreed she did not
wash/sanitize her hands appropriately to prevent possible cross contamination of germs during Resident
#32's medication administration task.
2. Resident #79 was admitted on [DATE] with diagnoses including diabetes mellitus, multiple sclerosis,
heart failure with high blood pressure, glaucoma, spinal stenosis, paranoid personality disorder, psychosis,
adult failure to thrive, cerebral vascular disease with a history of transient ischemic attack (TIA) and stroke,
obstructive sleep apnea, and gastroesophageal reflux disease.
Resident #79's physician order dated 05/05/24 indicated to administer Humalog insulin 3 units
subcutaneously before meals, Novolog solution 100 units/ml subcutaneously per sliding scale before
meals. The siding scale indicated if the blood sugar was 151 to 200 mg/deciliter (dL) administer 2 units of
Novolog insulin before meals, and carvedilol 12.5 mg orally, potassium 20 milliequivalent (mEq) orally,
colace 100 milligrams (mg) orally, and senna 8.6 mg orally, vitamin B12 1000 mg orally, aspirin 81 mg
orally, Jardiance 25 mg orally, Trospium chloride 20 mg orally, losartan 25 mg orally, methocarban 500 mg
orally, and torsemide 20 mg orally in the morning.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366419
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twinsburg Post Acute
8551 Darrow Road
Twinsburg, OH 44087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An observation of Registered Nurse (RN) #83 on 05/14/24 at 9:10 A.M. revealed a failure to wash/sanitized
her hands, wear appropriate ppe prior to administering insulin medication subcutaneously and eye drops to
Resident #79 and contaminated the tip of Resident #79's eye drop containers during Resident #79's
medication administration task. RN #83 obtained two types of eye drops (Timolol Maleate 0.5 percent eye
drops and Brimonidine Tartrate 0.2 percent eye drops) from the medication cart. RN #83 then removed the
cap from both of the eye drop containers and set the opened eye drop containers on the medication cart.
RN #83 proceeded to obtain additional medications from the medication cart inadvertently touching the tips
of the eye drop containers with her bare lower right arm. After obtaining all the medications to administer to
Resident #79, RN #83 entered Resident #79's room and administered the oral medications to Resident
#79. RN #83 proceeded to administer the two types of eye drops and insulin subcutaneously without
washing/sanitizing her hands and donning a pair of gloves prior to administering the eye drops and insulin
medication
An interview with RN #83 on 05/14/24 at 9:25 A.M. verified the above findings and she did not follow
infection control standards during Resident #79's medication administration to prevent possible cross
contamination of germs.
The facility policy and procedure titled Handwashing - Hand Hygiene dated 06/08/2022 indicated hand
hygiene should be performed when coming on duty, before and after direct resident contact, before and
after handling food trays and assisting resident with eating their meal, before and after handling
medications, before and after donning/doffing gloves, after personal use of the toilet, after blowing or wiping
nose, after handling soiled or used linens, supplies, equipment or utensils, and when getting off duty.
The facility policy titled Medication Administration - General Guidelines dated November 2021 indicated
The person administering medications adheres to good hand hygiene, which includes washing hand
thoroughly before beginning medication administration, prior to handling medication (gloves are worn with
direct contact), after coming in direct contact with a resident, before and after administration of ophthalmic,
topical, vaginal, rectal, and parental preparations, and before and after administration of medications via
enteral tubes. Examination gloves were worn when necessary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366419
If continuation sheet
Page 7 of 7