F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, resident interview, observation, staff interview, and resident family interview, the facility failed
to ensure dependent residents received proper nail care. This affected one (Resident #58) of three
residents reviewed for activities of daily living (ADL) care. The facility census was 105 residents.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #58 revealed an admission date of 12/24/22 with diagnoses
including chronic congestive heart failure, high blood pressure, osteoarthritis, major depression,
gastroesophageal reflux disease, bilateral artificial knee joints, and cataracts.
Review of the consent form for Resident #58 dated 09/17/24 revealed the resident had consented to
podiatry care.
Interview on 09/23/24 at 10:30 A.M with Resident #58 confirmed her representative had asked the facility to
have the podiatrist cut her toenails and assess her feet a long time ago, but the resident was unable to
remember the specific date of the request. Resident #58 confirmed her nails needed to be trimmed and
neither the staff nor the podiatrist had assisted her.
Observation on 09/23/24 at 10:45 A.M of Resident #58's feet revealed both feet had very long thick
toenails. Resident #58's toes were overlapped, and the toenails were growing and pressing in the
overlapped toes. The skin on Resident #58's feet was dry, red and scaly.
Interview on 09/23/24 at 11:00 A.M. with State Tested Nursing Assistant (STNA) #110 confirmed Resident
#58's toenails were long and thick and needed to be trimmed by a podiatrist.
Interview on 09/23/24 at 12:38 P.M. with Resident #58's representative confirmed she had asked the head
nurse approximately two months ago to have the podiatrist look at the resident's feet and cut her toenails.
Resident #58's daughter stated the facility did not follow-up with her and the podiatrist had not cut the
residents toenails or addressed her deformed toes with bunions.
Interview on 09/23/24 at 2:34 P.M. with Nursing Unit Manager Licensed Practical Nurse (NUM-LPN) #111
stated the Social Service Director (SSD) had spoken with Resident #58's representative regarding the need
for podiatry to evaluate and treat the resident's feet and cut her toenails. NUM-LPN #111 stated the SSD
was responsible to ensure the podiatry visit was scheduled. NUM-LPN #111 confirmed she did not speak to
Resident #58 or her daughter to follow-up with them regarding the podiatrist or their concern with the care
of the resident's feet.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366428
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366428
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
O'Neill Healthcare Fairview Park
20770 Lorain Road
Fairview Park, OH 44126
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Level of Harm - Minimal harm
or potential for actual harm
Interview on 09/23/24 at 2:23 P.M. with Director of Nursing (DON) confirmed she was not aware of Resident
#58's or Resident #58's representative's concern. The DON stated the podiatrist had made a visit to the
facility on [DATE] but did not see Resident #58. The DON stated she had contacted Resident #58's
daughter who informed her she had asked the SSD to have Resident #58's feet evaluated during the month
of August 2024.
Residents Affected - Few
Interview on 09/23/24 at 2:30 P.M. with the Administrator confirmed she was performing the SSD's job
duties while the SSD was on a leave of absence. The Administrator confirmed she had no knowledge of
Resident #58's representative's request to schedule a podiatry visit to evaluate the resident's feet and cut
her toenails.
This deficiency represents non-compliance investigated under Complaint Number OH00156781.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366428
If continuation sheet
Page 2 of 2