F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, review of the medical record and interview with staff the facility failed to ensure the air
mattress for Resident #26 was set at the proper setting for her weight and the treatment for Resident #55
was completed as ordered. This affected two residents ( #26 and #55) of four residents reviewed for
wounds. The facility census was 99.
Residents Affected - Few
Findings included:
1. Review of the medical record revealed Resident #26 was admitted to the facility on [DATE]. Diagnoses
included Parkinson's disease, muscle weakness, chronic obstructive pulmonary disease (COPD),
congestive heart failure (CHF), hypertension, stage four pressure ulcer of sacral region, neuromuscular
dysfunction of bladder, arthritis, diabetes, (DM) hypothyroidism, moderate protein-calorie malnutrition,
bladder-neck obstruction, dysphagia, pruritus, peripheral vascular disease (PVD), generalized anxiety
disorder, anemia, bipolar disorder, major depressive disorder, restless leg syndrome, breast cancer and
gastro-esophageal reflux disease (GERD).
Review of the care plan dated 06/05/23 revealed Resident #26 had a pressure injury to her coccyx related
to impaired mobility, PVD, diabetes, bowel incontinent, COPD, breast cancer, poor nutrition, friction
concerns, and shearing concerns. Interventions included an air mattress to her bed.
Review of the physician's order dated 07/07/24 revealed Resident #26 had on order for an air mattress to
the bed, check the placement and function every shift.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #26 had
intact cognition.
Review of Resident #26's weight dated 11/12/24 revealed a weight of 118.6 pounds.
Review of the operations manual for the Drive alternating pressure low air loss mattress revealed on page
seven, step six of the operation instruction revealed the resident's weight must be determined and to set
the control knob to the weight setting on the control unit.
Observation of the air mattress setting for Resident #26 on 11/12/24 at 2:40 P.M. revealed the air mattress
was set at 300 pounds. During an interview at the time of the observations, Registered Nurse #504
confirmed the settings were incorrect and Resident #26 did not weigh 300 pounds.
On 11/13/24 at 2:42 P.M. an interview with Resident #26 revealed she weighed 118 pounds the last time
they weighed her.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366429
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366429
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/14/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare Zanesville Inc.
4200 Harrington Drive
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
2. Review of the medical record revealed Resident #55 was admitted to the facility on [DATE]. Diagnoses
included encephalopathy, displaced fracture of base of neck of left femur, dementia, osteoarthritis, tremors,
hypertension, abdominal aortic aneurysm, benign prostatic hyperplasia, and chronic kidney disease.
Review of the September 2024 physician's orders revealed Resident #55 had an order dated 08/28/24 to
cleanse the buttocks with soap and water, pat dry, apply Venelex ointment (wound healing ointment) twice
daily, cleanse coccyx with saline, an order dated 09/17/24 to apply Venelex ointment to the coccyx and
apply a foam dressing once daily, an order dated 09/17/24 to clean the left hip with normal saline and apply
a dry dressing once daily, and an order dated 09/17/24 to cleanse the right forearm with normal saline, pat
dry and apply border foam every three days ( not due until 09/20/24).
Review of the Customer Alert Notice dated 09/20/24 revealed the family of Resident #55 was concerned
his treatments were not being completed as ordered. The resolution to the concern revealed an employee
performance evaluation was completed per the facility policy.
Review of the Personal Action Form dated 09/20/24 revealed Registered Nurse (RN) #520 was suspended
pending investigation as of 09/20/24. The employee stated she got busy with a fall and forgot to complete
Resident #55's treatments. The employer statement revealed RN #520 confirmed to the Director of Nursing
she did not complete a treatment for Resident #55 and upon reviewing the Treatment Administration Record
(TAR) for 09/19/24, RN #520 had signed off she had completed the treatments for Resident #55.
Review of the September 2024 TAR revealed RN #520 had signed off Resident #55's treatments for
09/19/24 as being completed.
Review of the Quarterly MDS dated [DATE] revealed Resident #55 has moderately impaired cognition.
On 11/13/24 at 4:47 P.M. an interview with the Director of Nursing revealed on 09/20/24 she received a
complaint from the family of Resident #55 that his treatments were not completed as ordered on 09/19/24.
The Director of Nursing spoke to RN #55 and confirmed RN #55 had not completed the treatments for
Resident #55 on 09/19/24. RN #55 said there had been a resident fall and another incident and she ran out
of time. The Director of Nursing confirmed RN #55 signed the treatments off on the TAR as completed.
This deficiency represents non-compliance investigated under Complaint Number OH00159414.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366429
If continuation sheet
Page 2 of 2