Skip to main content

Inspection visit

Health inspection

ALTERCARE ZANESVILLE INC.CMS #3664292 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, policy review and interview, the facility failed to maintain care and services for pressure ulcers. This affected one (#38) resident observed for a pressure ulcer dressing change. The facility identified five residents with pressure ulcers. The census was 92. Residents Affected - Few Findings include: Medical record review revealed Resident #38 was admitted on [DATE] with diagnoses including paraplegia and Stage IV (Full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer) pressure ulcer to the left ischium. Review of the Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #38 was cognitively intact for daily decision-making and had a Stage IV pressure ulcer. Review of the care plan: Pressure Injury (revised 10/10/24) revealed to complete treatments as ordered. Review of the electronic Physician Orders dated December 2024 revealed left gluteal cleft cleanse with Dakin's, apply Dakin's soaked kerlix gauze and cover with dressing. The treatment was to be completed daily. On 12/09/24 between 2:53 P.M. and 3:12 P.M. observation of Resident #38's left ischium pressure ulcer dressing change revealed the following: Registered Nurse (RN) #398 entered Resident #38's room with gathered pressure ulcer dressing change supplies. RN #398 prepared a clean field on the overbed table with prepoured Dakin's Solution 0.125%, kerlix, gauze, hand sanitizer and gloves. RN #398 removed a pair of bandage scissors from his scrub top pocket and cleaned the scissors with an alcohol swab. RN #398 used the bandage scissors to cut the kerlix and returned the bandage scissors to his scrub top pocket. Resident #38 was laying in bed and was assisted to his right side to expose the left ischium. The left ischium was not covered with a dressing, wound packing could be observed coming from the wound and a drainage collection bag with yellow urine was observed under the resident. RN #398 verified a dressing was ordered to cover the wound to absorb drainage, protect the wound and the resident should not have been laying on the drainage collection bag. RN #398 looked in the bed and through the linens and no dressing was found. RN #398 removed the packing from the wound and cleaned the wound. RN #398 removed his soiled gloves, used hand sanitizer, and applied new gloves. RN #398 soaked the cut kerlix roll in a cup of Dakin's solution and then packed the wound; however, there was an excess of Dakin's soaked gauze extending from the wound. RN #398 put his gloved hand into his scrub shirt pocket, removed the bandage scissors and used the scissors to cut the kerlix. At the time of the observation Assistant Director of Nursing #404 asked RN #398 if those were clean and he stated yes. RN #398 did not removed his gloves/hand wash after putting his gloved hand in his scrub shirt pocket to obtain the bandage scissors. RN #398 covered the wound with a dermaright dressing, assisted (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 366429 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366429 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare Zanesville Inc. 4200 Harrington Drive Zanesville, OH 43701 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few the resident in bed, moved the table next to the bed and gathered supplies with the same gloved hands. On 12/09/24 at 3:12 P.M., interview with RN #398 verified the above. On 12/09/24 at 3:25 P.M., interview with RN #400 verified RN #398 informed her no dressing was covering the wound and no dressing was found in the resident's bed. RN #400 verified nurse's bandage scissors were contaminated once he put them in his scrubs pocket and should have been cleaned prior to use. Review of the undated policy: Wound Care revealed the facility policy was to provide guidelines for the care of wounds to promote healing. Procedure included establishing a clean field and placing all items to be used during the procedure on the clean field, position the resident, cleanse hands, put on exam gloves, remove old dressing, discard old dressing, wash hands, put on gloves, cleanse wound per orders. wash hands, apply gloves, apply dressing per order, discard disposable items, and wash hands. This deficiency represents non-compliance investigated under Complaint Number OH00160319. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366429 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366429 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare Zanesville Inc. 4200 Harrington Drive Zanesville, OH 43701 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759 Ensure medication error rates are not 5 percent or greater. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, policy review, manufacturer guideline review and interview, the facility failed to administer medications as ordered. This affected three (#30, #64 and #270) of three residents observed for medication administration with five errors out of 33 opportunities resulting in an error rate of 15.15%. The census was 92. Residents Affected - Few Findings include: 1. Medical record review revealed Resident #30 was admitted with diagnoses including glaucoma, chronic iridocyclitis left eye, and dry eye syndrome of bilateral lacrimal glands. Review of the careplan: Visual Function (revised 11/22/24) revealed impaired vision related to hypertension, diabetes, glaucoma, chronic iritis left eye and dry eyes. Interventions included to administer medications as ordered. Review of the electronic Physician Orders dated December 2024 included to administer brimonidine 0.2% one drop and dorzolamide-timolol drops 22.3-6.8 mg/mL to the left eye twice a day. On 12/09/24 between 9:29 A.M. and 9:45 A.M., observation revealed Licensed Practical Nurse (LPN) #401 prepared Resident #30's morning medications including brimonidine and forzolamide-timolol. LPN #401 was observed administering one drop of brimonidine to the left eye at 9:43 A.M. and one drop of dorzolamide-timolol to the left eye at 9:45 A.M On 12/09/24 at 10:18 A.M., interview with LPN #401 verified the above observation. Review of the Merative Drug Information: Dorzolamide and Timolol revised 02/01/24 revealed administration instructions including if your doctor ordered two different eye drops to be used together, wait at least five or 10 minutes between the times you apply the medicines. This will help to keep the second medicine from washing out the first one. 2. Medical record review revealed Resident #64 was readmitted on [DATE] with diagnoses including chronic atrial fibrillation, pneumonia and dry eye syndrome of bilateral lacrimal glands. Review of the careplan: At Risk for Impaired Vision (revised 11/04/24) related to aging and dry eye syndrome revealed interventions including to administer medications as ordered. Review of the electronic Physician Orders dated 12/10/24 revealed to administer Refresh Optive (carboxymethyl cellulose-glycern) 0.5-0.9 % one drop to left eye and GenTeal tears 0.1-0.3% one drop to both eyes four times a day. On 12/10/24 between 7:49 A.M. and 8:09 A.M., observation revealed Registered Nurse (RN) #402 prepared Resident #64's morning medications including systane ultra 0.4-0 3% and GenTeal tears 0.1-0.3% to the resident's bedside. RN #402 informed the resident of the eye drops and Resident #64 stated she took systane ultra to both eyes and Genteal Tears to the left eye only. RN #402 administered the eye drops per resident instructions versus the current physician order. Pressure was not observed being applied to the inner tear duct during the above observation. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366429 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366429 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/10/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare Zanesville Inc. 4200 Harrington Drive Zanesville, OH 43701 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 12/10/24 at 9:25 A.M., interview with RN #402 verified the above observation and administered what the resident told her instead of following or clarifying the physician order for Resident #64's ordered eye drops. Review of the Specific Medication Administration Procedures: IIB5: Eye Drop Administration (revised May 2020) revealed if multiple medications were prescribed for administration in the same eye at the same time, wait five minutes or the specified length of time recommended per manufacturer's instructions or pharmacy labeling, then repeat procedure. If administering medications to both eyes, use a different gloved finger to apply pressure to the inner tear duct. 3. Medical record review revealed Resident #270 was readmitted on [DATE] with diagnoses including Parkinson's disease, reduced mobility and unspecified constipation. Review of the careplan: Potential for Constipation related to use/side effects of medications, impaired mobility, and history of constipation revised 11/08/24 revealed interventions included to administer medications as ordered. Review of the electronic Physician Orders dated 12/10/24 revealed to administer Senna-S (laxative) two 8.6-50 (mg) tablets twice a day. On 12/10/24 between 8:15 A.M. and 8:27 A.M., observation revealed LPN #403 prepared Resident #270's morning medications including one tablet of Senna-S 8.6-50 (mg). On 12/10/24 at 8:27 A.M., interview with LPN #403 verified the above observation. This deficiency substantiates Complaint Number OH00160307. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366429 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0686GeneralS&S Dpotential for harm

    F686 - Skin Integrity

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0759GeneralS&S Dpotential for harm

    F759 - Medication Errors

    Ensure medication error rates are not 5 percent or greater.

FAQ · About this visit

Common questions about this visit

What happened during the December 10, 2024 survey of ALTERCARE ZANESVILLE INC.?

This was a inspection survey of ALTERCARE ZANESVILLE INC. on December 10, 2024. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ALTERCARE ZANESVILLE INC. on December 10, 2024?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.