F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, medical record review and interview, the facility failed to follow insulin administration and blood
glucose monitoring per physician orders. This affected one resident (Resident #79) of three residents
reviewed for insulin use. The facility census was 82.
Residents Affected - Few
Findings Include:
Review of the medical record for Resident #79 revealed an admission date of 03/03/25. Diagnosis included
type 2 diabetes, atherosclerotic heart disease of native coronary artery without angina pectoris and
presence of aortocoronary bypass graft.
Review of orders for March 2025 revealed Lantus (long acting insulin) insulin 42 units subcutaneous once a
day started on 03/03/25, Insulin Lispro seven units three times a day before meals and per sliding scale
dated 03/03/25.
Review of the Minimum data Set (MDS) dated [DATE] revealed intact cognition. Resident #79 received
insulin injections seven days during the assessment period.
Review of medical record revealed Resident #79 was out of the facility to an endocrinology appointment on
03/26/25 at 9:00 AM.
Review of the provider note dated 03/26/25 revealed continue lispro seven units before meals, two units for
50 points above 150 and lantus 42 units daily, will order freestyle libre.
Review of the physician orders revealed Freestyle Libre 3 plus sensor (blood-glucose sensor) device apply
once every 14 days started on 03/26/25. In addition, on 03/26/25 Insulin Lispro was discontinued, and
blood sugars were not obtained.
Review of the March and April 2025 Medication Administration Records (MAR) revealed Resident #79
stopped receiving Insulin Lispro routinely and as needed on 03/26/25 and monitoring blood sugars were
not continued since 03/26/25. Resident #79 started the blood glucose monitor device on 03/28/25.
Interview and observation on 04/28/25 at 12:07 PM with Resident #79 revealed her Freestyle Libre 3 plus
sensor (glucose monitoring disc) came off and she stated she had to wait two weeks to get a new one.
Resident #79 also stated staff have not been monitoring her blood sugars for some time. Observation at
that time revealed Resident #79 did not have her glucose monitoring disc on.
Interview on 04/30/25 at 11:42 A.M. with RN #300 from the endocrinologist's office revealed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366429
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366429
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare Zanesville Inc.
4200 Harrington Drive
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident #79 was seen in the office on 03/26/25 for diabetes management. RN #300 verified Resident #79
had orders for Lantus 42 units once daily and insulin Lispro seven units three times a day before meals and
sliding scale two units for every 50 points above 150 (blood glucose level). Resident #79 also started on a
blood sugar monitor device at that time. RN #300 stated the facility should have called and verified the
orders if they did not understand them. Resident #79's blood sugar should be checked at least three times
a day. RN #300 stated on the physician note, it said to continue to check blood sugars and continue insulin
as ordered.
Interview on 04/30/25 at 2:00 P.M. with the DON and Regional Nurse #439 verified the nurse that received
the orders should have verified the orders with the physician. The DON verified Resident #79 did not
receive monitoring of blood sugars from 03/26/25 through 04/30/25 except when she had a blood draw.
DON verified on 03/26/25 Resident #79's fast acting insulin was discontinued and was not given per
physician orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366429
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366429
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare Zanesville Inc.
4200 Harrington Drive
Zanesville, OH 43701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, medical record review and interview and policy review the facility failed to ensure
personal protective equipment (PPE) was worn in Resident #6's room during meal delivery. This had the
potential to affect the remaining 26 residents who resided on the 300-hall. (Resident #2, #5, #9, #12, #20,
#21, #29, #31, #35, #39, #43, #44, #45, #47, #48, #49, #54, #59, #62, #63, #65, #67, #70, #76, #184 and
#185). The facility census was 82.
Residents Affected - Some
Findings Include:
Review of Resident #6's medical record revealed an admission date of 03/04/25 with diagnoses including
infection following a procedure, acquired absence of right leg above knee, muscle weakness, and
Methicillin Resistant Staphylococcus Aureus infection (MRSA) (a bacterial infection resistant to many
antibiotics that is spread by skin to skin contact or contact with contaminated surfaces).
Review of physician orders indicated Resident #6 required contact transmission-based precautions due to
MRSA.
Observation on 04/30/25 at 4:18 P.M. revealed the Director of Nutrition Services #425 entered a contact
isolation room for Resident #6 during the evening meal tray delivery. A sign was posted outside of Resident
#6's room indicating she was on contact precautions and a cart containing personal protective supplies was
noted below the sign and outside the resident's room door. The Director of Nutrition Services #425 was not
wearing PPE and did not wash/sanitize hands prior to entering or exiting the room. The Director of Nutrition
Services #425 obtained a Styrofoam cup from another area in the hall and poured hot water in the cup for
hot tea and took the hot tea into Resident #6's room.
Interview on 04/30/25 at 4:22 PM with the Director of Nutrition Services #425 verified he did not follow the
guidance for contact isolation and should have donned PPE before entering Resident #6's room and
washed his hands after exiting the resident's room.
Review of facility policy titled Isolation-Categories of Transmission Based Precautions, updated 11/2020
revealed
Gloves and handwashing- In additional to wearing gloves, as outlined under standard precautions, wear
gloves when entering room. Remove gloves before leaving room and wash hands immediately with an
Antimicrobial agent or a waterless antiseptic agent. Gown- In addition to wearing a gown as outlined under
standard precautions, wear a gown (clean, nonsterile) when entering the room.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366429
If continuation sheet
Page 3 of 3