F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interview, medical record review, manufacture's guidelines, and policy review the facility
failed to ensure insulin pens were primed before administering insulin to the residents. This affected one
resident (#47) of one resident reviewing for insulin pen priming. The facility identified two residents (#47 and
#55) in House #1 who received insulin. The facility census was 55.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #47 revealed an admission date of 08/05/21 with diagnoses of
transient cerebral ischemic attack, type two diabetes mellitus without complications, anemia, adult failure to
thrive, hypertension and dementia.
Review of quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #47 had
moderate cognitive impairment.
Review of physician orders dated 01/29/24 for Resident #47 revealed the resident was prescribed Insulin
Glargine Solution 100 units, with instructions to inject 8 units subcutaneously each morning before
breakfast to manage Diabetes Mellitus.
Observation of medication administration on 12/18/24 at 8:41 A.M. for Resident #47 indicated the resident
was scheduled to receive 8 units of insulin Glargine solution 100 units/ml. Registered Nurse (RN) #113
prepared the medication at the medication cart, first cleansing the tip of the insulin pen, attaching a needle,
and placing the pen on a clean tissue. The nurse then grabbed an alcohol wipe, locked the medication, and
entered the resident's room. Upon entering, the nurse performed hand hygiene, donned clean gloves, and
approached the resident. The nurse wiped the right side of the resident's arm with the alcohol wipe, twisted
the insulin pen to prepare 8 units, but failed to prime the insulin pen prior to administration. The nurse
quickly showed the pen to the surveyor with 8 units dosed and then administered the medication.
Interview on 12/18/24 at 8:46 A.M. with RN #113 confirmed she did not prime the insulin pen before
administering the medication. RN #113 was unaware of the required procedure or the proper amount of
insulin to use for priming the insulin pen.
Review of policy entitled Insulin Pen Quick Reference Guide dated 2021 revealed Lantus insulin pens
require two units to be used for priming the needle before an injection is administered, ensuring accurate
dosing.
Review of the manufacturer's guidelines entitled Drop Safe Safety Pen Needle not dated revealed a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366430
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Gahanna
402 Liberty Way
Gahanna, OH 43230
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
priming test is recommended by the pen device manufacturer. A drop of liquid should appear on the needle
tip, visible through the viewing window. If priming is unsuccessful, a new safety pen needle should be used.
Review of How to use your Lantus SoloStar pen dated 2022 revealed the nurse should dial a test dose of
two units, hold the pen with the needle pointing up, and tap the insulin reservoir lightly to move any air
bubbles to the top. The nurse should then press the injection button fully to ensure insulin is dispensed from
the needle. If no insulin is released, the test should be repeated twice more. If the problem persists, a new
needle should be used and the priming test repeated.
This deficiency represents non-compliance as an incidental finding during investigation of Complaint
Number OH00160045.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366430
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Gahanna
402 Liberty Way
Gahanna, OH 43230
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview the facility failed to maintain a clean kitchen environment. This had the
potential to affect all residents except Resident #1 who does not receive food from the kitchen. The facility
census was 55.
Findings include:
Observation on 12/17/24 at 9:54 A.M. of house number four revealed kitchen cabinets were dirty with a
splattered white substance on the island and the cabinet next to the stove.
Observation on 12/17/24 at 10:01 A.M. of house number five revealed a broken cabinet hinge facing
outward toward the resident care area. The cabinets were observed with yellow, dripping dried substance
along the fronts.
Observation on 12/18/24 at 8:02 A.M. of house number three revealed the front of the kitchen cabinets
were dirty with splatter, and the stainless steel area around the stove looked dirty.
Observation on 12/18/24 at 9:17 A.M. of house number four revealed kitchen cabinets were dirty with a
splattered white substance on the island and the cabinet next to the stove.
Observation on 12/19/24 at 11:15 A.M. of house five revealed the kitchen island with a red plug had food
splatters on it, and the cabinet was still off the hinge. The fridge, which was stainless steel, had fingerprints
and grime along the door, the cabinet by the hairnet drawer had grime along the front door. The island had
a yellow substance dripping along the front of the cabinet.
Observation on 12/19/24 at 11:42 A.M. of house three revealed the fridge had fingerprints all over it, and
the door had a dried substance along the edge when opening the fridge. The cabinet front specifically had
splattered or dripping dried food along the cabinets. When opening the trash can, food and wrappers were
present at the bottom around the trash can.
Observation on 12/19/24 at 4:30 P.M. of house three revealed the fridge had fingerprints and dried
substance along the door, the cabinet fronts were dirty, and the area underneath the pull-out trash cans
had not been cleaned.
Interview on 12/19/24 at 4:42 P.M. with Certified Nursing Assistant (CNA) #82 stated that she would not
want her own home to look like this. However, the aides do not have enough time to clean. She mentioned
that the kitchen really needs a deep clean but that there is no housekeeper to do it. The aides prioritize the
residents' needs-such as bathing, feeding, restroom assistance, and dressing-over environmental
concerns.
Observation on 12/19/24 at 4:48 P.M. of house five revealed the cabinet fronts were dirty, the island had
splatters along the front, and the area under the trash can had food and wrappers. The fridge had adhesive
and fingerprint marks along the front. The hinge to the kitchen island had been hanging off for the past
three days.
Interview on 12/19/24 at 4:52 P.M. with Diet Technician #103 confirmed the kitchen was not in satisfactory
condition and that all areas of concern were present.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366430
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366430
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Gahanna
402 Liberty Way
Gahanna, OH 43230
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Observation on 12/19/24 at 4:59 P.M. of house four revealed the area under the trash can was filthy, filled
with food and wrappers. The cabinet fronts were dirty, along with all the cabinet fronts on the island and
around the stove.
Interview on 12/19/24 at 5:01 P.M. with CNA #99 confirmed that the trash can had food and wrappers at the
base of the cabinet. All cabinet fronts were dirty, and the area around the stove was greasy.
Interview and observation on 12/19/24 at 5:11 P.M. with the Director of Nursing confirmed the kitchen in
house #1 and house #2 were not in clean and sanitary conditions.
This deficiency represents non-compliance investigated under Master Complaint Number OH00160461.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366430
If continuation sheet
Page 4 of 4