F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, record review, and interview the facility failed to ensure proper serving sizes were
served according to the menu spreadsheet for the corn, creamed corn, pureed corn, and the pureed
Spanish rice served at lunch. This had the potential to affect all residents one resident (#92) who received
nothing by mouth. The facility census was 93.
Findings include:
Observation on 11/28/23 at 12:05 P.M. of tray line service revealed [NAME] #508 serving corn using a
three-ounce white handled serving spoon, a red handled serving spoon for the creamed corn, a blue
handled scoop to serve the pureed Spanish rice, and a blue handled scoop to serve the pureed corn.
Review of the lunch menu and spread sheet dated 11/28/23 revealed the serving utensil for the corn was a
#8 scoop equaling four-ounce. The serving for the creamed corn was a #8 scoop equaling four-ounce
serving. The serving for the pureed Spanish rice and pureed corn was a #8 scoop equaling four-ounce.
Interview on 11/28/23 at 12:30 P.M. with Dietary Manager (DM) #513 verified the observation and stated
the red handled serving spoon for the creamed corn provided two-ounce servings. DM #513 stated the blue
handled scoop used to serve the pureed corn and pureed Spanish rice was a #16 scoop providing two
ounces. DM #513 stated they had the color-coded chart on the wall to identify what the servings each
handled colored scoop served.
Review of the color-coded chart used to identify the scoop serving sizes indicated the blue handled #16
scoop provided two-ounce servings and the grey handled #8 scoop provided four-ounce servings. This
chart did not indicate serving sizes for the spoons.
This deficiency was an incidental finding discovered during the course of the complaint investigation.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366433
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mapleview Country Villa
775 South Street
Chardon, OH 44024
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview the facility failed to ensure staff wore hair nets prior to entering the
kitchen. This had the potential to affect all residents except one resident (#92) who received nothing by
mouth. The facility census was 93.
Findings include:
Observation on 11/28/23 at 12:41 P.M. of Laundry Staff (LS) #234 with long hair in a ponytail enter the
kitchen without a hairnet, carrying clean brown folded napkins. LS #234 stopped near the steam table and
handed dietary staff the folded napkins and had them sign a piece of paper. Interview at this time with
Assistant Administrator (AA) #504 verified the observation and stated she will ensure LS #234 was
educated on putting on a hairnet prior to entering the kitchen.
Interview on 11/28/23 at 12:42 P.M. with Dietary Manager (DM) #513 stated they were to come to the door,
and dietary staff were to get the napkins and sign off at the door. DM #513 stated only dietary staff were
allowed in the kitchen.
This deficiency was an incidental finding discovered during the course of the complaint investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366433
If continuation sheet
Page 2 of 2