F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview the facility failed to ensure call lights were within reach and
accessible for Resident #25, #46 and #64. This affected three residents (#25, #46 and #64) of 32 residents
reviewed for call light placement.
Residents Affected - Few
Findings Include:
1. Record review revealed Resident #25 was admitted to the facility with diagnoses that included traumatic
brain injury, heart failure and pneumonia. Review of the most recent Minimum Data Set (MDS) 3.0
assessment dated [DATE] revealed Resident #25 was severely cognitively impaired and required extensive
assistance of activities of daily living.
Observation of Resident #25 on 07/25/19 at 9:17 A.M. revealed Resident #25 was laying in bed with his
eyes open. The call light was noted to be clipped around the call cord approximately six inches from the call
light shut off switch and out of reach of Resident #25.
Interview with Licensed Practical Nurse (LPN) #600 on 07/25/19 at 9:19 A.M. verified the call light was out
of reach and that Resident #25 would be able to use the call light if it was within reach.
2. Record review revealed Resident #46 was admitted to the facility with diagnoses that included seizures,
dementia and hypertension. Review of the most recent MDS 3.0 assessment dated [DATE] revealed
Resident #46 was severely cognitively impaired and required extensive assistance for activities of daily
living.
Observation of Resident #46 on 07/25/19 at 9:25 A.M. revealed Resident #46 was up in her room sitting in
a geri chair. Resident #46's call light was noted to be wrapped around her enteral feed pole (tube feed) and
out of reach of Resident #46.
Interview with LPN #601 on 07/25/19 at 9:27 A.M. verified Resident #46's call light was out of reach.
Interview with State Tested Nursing Assistant (STNA) #602 on 07/25/19 at 9:33 A.M. revealed Resident #46
would be able to use the call light if it was within reach.
3. Review of the medical record for Resident #64 revealed the resident was admitted to the facility on
[DATE] with diagnoses including macular degeneration, legal blindness, hearing loss and anxiety.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366440
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/25/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pointe Health & Rehab Center
402 Golf View Lane
Highland Heights, OH 44143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
On 07/24/19 at 9:15 A.M. Resident #64 was observed in her room laying in bed. The resident's call light
was observed on the floor, out of reach of the resident.
Registered Nurse (RN) #200 was interviewed on 07/24/19 at 9:30 A.M. and verified the call light was lying
on the floor out of Resident #64's reach.
Residents Affected - Few
On 07/25/19 at 1:00 P.M. during a follow up observation, Resident #64 was asked to activate her call light.
The resident demonstrated the ability to activate the call light when it was within her reach.
Review of the policy titled Resident Communication System and Call Light Policy, dated 06/30/17 revealed
when answering call lights staff were expected to ensure the call light was within easy reach.
This deficiency substantiates Complaint Number OH00105915 and Complaint Number OH00105619.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366440
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/25/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pointe Health & Rehab Center
402 Golf View Lane
Highland Heights, OH 44143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review and interview the facility failed to maintain a medication error rate of
less than five percent. The medication error rate was calculate to be 9.37% and included three medication
errors of 32 medication administration opportunities. This affected one resident (#40) of six residents
observed for medication administration.
Residents Affected - Few
Findings include:
Review of Resident #40's physician medication orders revealed the resident had the following ordered
medications scheduled to be given daily at 9:00 A.M.: Lipitor 40 milligrams ordered on 05/25/19, Metoprolol
100 milligrams ordered on 06/12/19, and Dorzalamide-Timolol two drops in the left eye ordered on
07/10/19.
On 07/23/19 from 8:28 A.M. to 8:42 A.M. Licensed Practical Nurse (LPN) #201 was observed administering
medications to Resident #40. At the time of the administration it was identified that the resident's Lipitor (an
anti-cholesterol medication), Metoprolol (an antihypertensive), and Dorzalamide-Timolol (an anti-glaucoma
eye drop medication) were due to be administered, however they were not available to be administered.
These findings were confirmed with LPN #201, who said she would order them from the pharmacy.
A follow-up interview with LPN #201 on 07/23/19 at 4:41 P.M. revealed the missing medications for
Resident #40 had not yet been delivered to the facility or administered to the resident. The medications had
been omitted at the time of administration as they were not available to administer. The medications should
have been available.
This deficiency substantiates Complaint Number OH00105915.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366440
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/25/2019
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pointe Health & Rehab Center
402 Golf View Lane
Highland Heights, OH 44143
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, record review and interview the facility failed to ensure intravenous (IV) medications
were administered in a way that preserved proper infection control. This affected one resident (#282) of six
residents observed for medication administration.
Residents Affected - Few
Findings include:
Observation of an IV medication administration for Resident #282 by Registered Nurse (RN) #202 on
07/23/19 revealed after RN #202 primed the IV tubing, he hung it over the IV pump stand and let it dangle
with the insertion point (which enters the resident's IV access to deliver the medication) exposed to air. RN
#202 then proceeded to other tasks to prepare for the administration, leaving the insertion point
unattended. While RN #202 was programming the pump, the rail shook and the tip of insertion point
bounced twice against the metal IV stand. RN #202 then went to attach the IV to the resident's access, at
which point the surveyor intervened and informed RN #202 of the above-noted breach in infection control.
Following surveyor intervention, RN #202 stopped the administration process.
Review of the facility IV infusion administration policy, dated 05/01/16 revealed the facility was to maintain
asepsis between priming the IV administration set and attaching it to the [resident's] needleless IV
connector.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366440
If continuation sheet
Page 4 of 4