Skip to main content

Inspection visit

Health inspection

HIGHLAND POINTE HEALTH & REHAB CENTERCMS #3664403 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0558 Reasonably accommodate the needs and preferences of each resident. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to ensure call lights were within reach and accessible for Resident #25, #46 and #64. This affected three residents (#25, #46 and #64) of 32 residents reviewed for call light placement. Residents Affected - Few Findings Include: 1. Record review revealed Resident #25 was admitted to the facility with diagnoses that included traumatic brain injury, heart failure and pneumonia. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #25 was severely cognitively impaired and required extensive assistance of activities of daily living. Observation of Resident #25 on 07/25/19 at 9:17 A.M. revealed Resident #25 was laying in bed with his eyes open. The call light was noted to be clipped around the call cord approximately six inches from the call light shut off switch and out of reach of Resident #25. Interview with Licensed Practical Nurse (LPN) #600 on 07/25/19 at 9:19 A.M. verified the call light was out of reach and that Resident #25 would be able to use the call light if it was within reach. 2. Record review revealed Resident #46 was admitted to the facility with diagnoses that included seizures, dementia and hypertension. Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #46 was severely cognitively impaired and required extensive assistance for activities of daily living. Observation of Resident #46 on 07/25/19 at 9:25 A.M. revealed Resident #46 was up in her room sitting in a geri chair. Resident #46's call light was noted to be wrapped around her enteral feed pole (tube feed) and out of reach of Resident #46. Interview with LPN #601 on 07/25/19 at 9:27 A.M. verified Resident #46's call light was out of reach. Interview with State Tested Nursing Assistant (STNA) #602 on 07/25/19 at 9:33 A.M. revealed Resident #46 would be able to use the call light if it was within reach. 3. Review of the medical record for Resident #64 revealed the resident was admitted to the facility on [DATE] with diagnoses including macular degeneration, legal blindness, hearing loss and anxiety. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 366440 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/25/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highland Pointe Health & Rehab Center 402 Golf View Lane Highland Heights, OH 44143 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558 Level of Harm - Minimal harm or potential for actual harm On 07/24/19 at 9:15 A.M. Resident #64 was observed in her room laying in bed. The resident's call light was observed on the floor, out of reach of the resident. Registered Nurse (RN) #200 was interviewed on 07/24/19 at 9:30 A.M. and verified the call light was lying on the floor out of Resident #64's reach. Residents Affected - Few On 07/25/19 at 1:00 P.M. during a follow up observation, Resident #64 was asked to activate her call light. The resident demonstrated the ability to activate the call light when it was within her reach. Review of the policy titled Resident Communication System and Call Light Policy, dated 06/30/17 revealed when answering call lights staff were expected to ensure the call light was within easy reach. This deficiency substantiates Complaint Number OH00105915 and Complaint Number OH00105619. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366440 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/25/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highland Pointe Health & Rehab Center 402 Golf View Lane Highland Heights, OH 44143 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759 Ensure medication error rates are not 5 percent or greater. Level of Harm - Minimal harm or potential for actual harm Based on observation, record review and interview the facility failed to maintain a medication error rate of less than five percent. The medication error rate was calculate to be 9.37% and included three medication errors of 32 medication administration opportunities. This affected one resident (#40) of six residents observed for medication administration. Residents Affected - Few Findings include: Review of Resident #40's physician medication orders revealed the resident had the following ordered medications scheduled to be given daily at 9:00 A.M.: Lipitor 40 milligrams ordered on 05/25/19, Metoprolol 100 milligrams ordered on 06/12/19, and Dorzalamide-Timolol two drops in the left eye ordered on 07/10/19. On 07/23/19 from 8:28 A.M. to 8:42 A.M. Licensed Practical Nurse (LPN) #201 was observed administering medications to Resident #40. At the time of the administration it was identified that the resident's Lipitor (an anti-cholesterol medication), Metoprolol (an antihypertensive), and Dorzalamide-Timolol (an anti-glaucoma eye drop medication) were due to be administered, however they were not available to be administered. These findings were confirmed with LPN #201, who said she would order them from the pharmacy. A follow-up interview with LPN #201 on 07/23/19 at 4:41 P.M. revealed the missing medications for Resident #40 had not yet been delivered to the facility or administered to the resident. The medications had been omitted at the time of administration as they were not available to administer. The medications should have been available. This deficiency substantiates Complaint Number OH00105915. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366440 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/25/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highland Pointe Health & Rehab Center 402 Golf View Lane Highland Heights, OH 44143 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm Based on observation, record review and interview the facility failed to ensure intravenous (IV) medications were administered in a way that preserved proper infection control. This affected one resident (#282) of six residents observed for medication administration. Residents Affected - Few Findings include: Observation of an IV medication administration for Resident #282 by Registered Nurse (RN) #202 on 07/23/19 revealed after RN #202 primed the IV tubing, he hung it over the IV pump stand and let it dangle with the insertion point (which enters the resident's IV access to deliver the medication) exposed to air. RN #202 then proceeded to other tasks to prepare for the administration, leaving the insertion point unattended. While RN #202 was programming the pump, the rail shook and the tip of insertion point bounced twice against the metal IV stand. RN #202 then went to attach the IV to the resident's access, at which point the surveyor intervened and informed RN #202 of the above-noted breach in infection control. Following surveyor intervention, RN #202 stopped the administration process. Review of the facility IV infusion administration policy, dated 05/01/16 revealed the facility was to maintain asepsis between priming the IV administration set and attaching it to the [resident's] needleless IV connector. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366440 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0558GeneralS&S Dpotential for harm

    F558 - The right to reside and receive services in the facility with reasonable

    Reasonably accommodate the needs and preferences of each resident.

  • 0759GeneralS&S Dpotential for harm

    F759 - Medication Errors

    Ensure medication error rates are not 5 percent or greater.

  • 0880GeneralS&S Dpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

FAQ · About this visit

Common questions about this visit

What happened during the July 25, 2019 survey of HIGHLAND POINTE HEALTH & REHAB CENTER?

This was a inspection survey of HIGHLAND POINTE HEALTH & REHAB CENTER on July 25, 2019. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HIGHLAND POINTE HEALTH & REHAB CENTER on July 25, 2019?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Reasonably accommodate the needs and preferences of each resident."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.