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Inspection visit

Health inspection

OTTERBEIN LOVELANDCMS #3664451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, staff interviews, and policy review, the facility failed to perform appropriate hand hygiene while preparing food for residents. This affected four (#13, #20, #21, and #22) of six residents sampled for food preparation. The facility census was 58. Findings include: 1. Review of the medical record revealed Resident #13 was admitted to the facility on [DATE] and had diagnoses including unspecified epilepsy and stage III chronic kidney disease. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #13 had moderately impaired cognition, had no behaviors, did not wander, and did not reject care. 2. Review of the medical record revealed Resident #20 was admitted to the facility on [DATE] and had diagnoses including type II diabetes and vascular dementia. Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #20 was cognitively intact, had no behaviors, did not wander, and did not reject care. 3. Review of the medical record revealed Resident #21 was admitted to the facility on [DATE] and had diagnoses including unspecified dementia, and coronary artery disease. Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #21 was cognitively intact, had no behaviors, did not wander, and did not reject care. 4. Review of the medical record revealed Resident #22 was admitted to the facility on [DATE] and had diagnoses including unspecified dementia and alcoholic polyneuropathy. Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #22 had severely impaired cognition, had no behaviors, did not wander, and did not reject care. Observations made on 03/28/2024 from 12:24 P.M. to 12:34 P.M. revealed Stated Tested Nurse Aide (STNA) #119 prepared lunch for Residents #21 and #22. STNA #119 used gloved hands to place slices of pizza onto serving platter after using salad tongs to transfer salad from carryout carton to a porcelain serving dish. STNA #119 handed serving tray and porcelain bowl to STNA #115. STNA #119 did not change gloves or sanitized hands before preparing lunch plate for Resident #13. STNA #119 sliced pizza in the box with a wheeled pizza slicer then used her gloved hands to transfer pizza from the pizza (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 366445 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366445 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/28/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Otterbein Loveland 6405 Small House Circle Loveland, OH 45140 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some box to plate. STNA #119 scooped a serving of green beans on the plate and covered the plate with foil. STNA #119 went to the pantry and came back with a serving tray. STNA #119 placed the plate and Styrofoam cup on the tray and handed the tray to STNA #115 to deliver to Resident #13. STNA #119 did not change gloves or perform hand hygiene before she began to prepare food for Resident #20. STNA #119 used tongs to transfer salad from the large foil carry-out container to a porcelain serving bowl and covered the bowl with foil. STNA #119 sliced pizza then transferred pizza with her gloved hands from the pizza box to the dinner plate and covered the plate with aluminum foil. During an interview on 03/28/2024 at 12:34 P.M. 12:34 P.M. STNA #119 verified she had not changed her gloves or performed hand hygiene between preparing food plates or touching food items for Resident #13, #20, #21 and #22. STNA #119 stated she was supposed to change her gloves every time. Review of policy titled Hand Hygiene Procedure dated 11/05/2021 revealed hand hygiene occurred before cooking and assisting with meals and after removing personal protective equipment. This deficiency represents non-compliance investigated under Complaint Number OH00151947. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366445 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0812GeneralS&S Epotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

FAQ · About this visit

Common questions about this visit

What happened during the March 28, 2024 survey of OTTERBEIN LOVELAND?

This was a inspection survey of OTTERBEIN LOVELAND on March 28, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at OTTERBEIN LOVELAND on March 28, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordanc..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.