F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observations, staff interviews, and policy review, the facility failed to perform appropriate
hand hygiene while preparing food for residents. This affected four (#13, #20, #21, and #22) of six residents
sampled for food preparation. The facility census was 58.
Findings include:
1. Review of the medical record revealed Resident #13 was admitted to the facility on [DATE] and had
diagnoses including unspecified epilepsy and stage III chronic kidney disease.
Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #13
had moderately impaired cognition, had no behaviors, did not wander, and did not reject care.
2. Review of the medical record revealed Resident #20 was admitted to the facility on [DATE] and had
diagnoses including type II diabetes and vascular dementia.
Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #20 was cognitively
intact, had no behaviors, did not wander, and did not reject care.
3. Review of the medical record revealed Resident #21 was admitted to the facility on [DATE] and had
diagnoses including unspecified dementia, and coronary artery disease.
Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #21 was cognitively
intact, had no behaviors, did not wander, and did not reject care.
4. Review of the medical record revealed Resident #22 was admitted to the facility on [DATE] and had
diagnoses including unspecified dementia and alcoholic polyneuropathy.
Review of the most recent MDS 3.0 assessment dated [DATE] revealed Resident #22 had severely
impaired cognition, had no behaviors, did not wander, and did not reject care.
Observations made on 03/28/2024 from 12:24 P.M. to 12:34 P.M. revealed Stated Tested Nurse Aide
(STNA) #119 prepared lunch for Residents #21 and #22. STNA #119 used gloved hands to place slices of
pizza onto serving platter after using salad tongs to transfer salad from carryout carton to a porcelain
serving dish. STNA #119 handed serving tray and porcelain bowl to STNA #115. STNA #119 did not
change gloves or sanitized hands before preparing lunch plate for Resident #13. STNA #119 sliced pizza in
the box with a wheeled pizza slicer then used her gloved hands to transfer pizza from the pizza
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366445
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366445
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Loveland
6405 Small House Circle
Loveland, OH 45140
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
box to plate. STNA #119 scooped a serving of green beans on the plate and covered the plate with foil.
STNA #119 went to the pantry and came back with a serving tray. STNA #119 placed the plate and
Styrofoam cup on the tray and handed the tray to STNA #115 to deliver to Resident #13. STNA #119 did
not change gloves or perform hand hygiene before she began to prepare food for Resident #20. STNA
#119 used tongs to transfer salad from the large foil carry-out container to a porcelain serving bowl and
covered the bowl with foil. STNA #119 sliced pizza then transferred pizza with her gloved hands from the
pizza box to the dinner plate and covered the plate with aluminum foil.
During an interview on 03/28/2024 at 12:34 P.M. 12:34 P.M. STNA #119 verified she had not changed her
gloves or performed hand hygiene between preparing food plates or touching food items for Resident #13,
#20, #21 and #22. STNA #119 stated she was supposed to change her gloves every time.
Review of policy titled Hand Hygiene Procedure dated 11/05/2021 revealed hand hygiene occurred before
cooking and assisting with meals and after removing personal protective equipment.
This deficiency represents non-compliance investigated under Complaint Number OH00151947.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366445
If continuation sheet
Page 2 of 2