F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, facility self-reported incident (SRI) review, interviews, and facility policy review, the facility
failed to timely report an allegation of physical abuse to the state agency. This affected two residents
(Resident #32 and Resident #65) out of three residents reviewed for abuse. The facility census was 63.
Findings include:
1. Review of the medical record for Resident #32 revealed an admission date of 11/02/21. Diagnoses
included chronic diastolic (congestive) heart failure, major depressive disorder, anxiety disorder, and
exudative age-related macular degeneration of the right eye.
Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #32 was
moderately impaired cognitively with no behaviors or signs or symptoms of delirium and required
supervision or touch assistance from staff for sit to stand, transfers, and walking ten feet.
Interview on 10/11/24 at 5:56 A.M. with Resident #32 revealed there had been an incident where another
resident (Resident #33), who was mentally unstable, hit her with a phone on an unspecified day.
Review of the Ohio Department Health's Gateway System of SRI tracking #252676 revealed on 10/05/24
(Saturday) at 3:30 P.M. Resident #32 reported Resident #33 was upset and hit her hand. The facility
created an SRI report for physical abuse on 10/06/24 (Sunday)at 9:59 A.M.
Review of the witness statement dated 10/06/24 and authored by Licensed Practical Nurse (LPN) #607
revealed on 10/05/24, as she was completing a treatment to Resident #33's leg, when the resident said,
that girl next door hit me with my phone. She was swinging it around and it hit my hand.
Review of the witness statement dated 10/06/24 authored by State Tested Nursing Assistant (STNA) #651
revealed on 10/05/24, STNA #651 heard Resident #33 shouting. When she went down the hall, STNA #651
observed Resident #33 coming out of Resident #32's room. Resident #32 stated Resident #33 hit her on
her hand with Resident #32's phone.
Interview on 10/11/24 at 10:11 A.M. with the Administrator confirmed the incident had occurred on Saturday
(10/05/24) around 3:30 P.M. and he was not notified of the incident until Sunday morning (10/06/24) around
9:00 A.M. He also confirmed the SRI related to the physical abuse allegation on 10/05/24 was not
submitted to the state agency within two hours of discovery as required because he was not notified of the
incident until the next morning.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
366460
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canfield Acres LLC Dba Windsor House at Canfield
6445 State Route 446
Canfield, OH 44406
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
2. Review of the medical record for Former Resident #65 revealed an admission date of 11/04/21 and
discharge date of 06/12/24. Diagnoses included multiple sclerosis, anxiety disorder, depression,
unspecified psychosis not due to a substance or known physiological condition, delirium due to known
physiological condition, and fibromyalgia.
Review of the discharge return not anticipated MDS assessment dated [DATE] revealed Resident #65 was
independent for daily decision making and had altered level of consciousness which fluctuated. Resident
#65 exhibited no behaviors and required partial/moderate assistance from staff for personal hygiene. The
resident was dependent on staff for toileting hygiene and transfers, did not walk, and used a motorized
wheelchair.
Review of the care plan dated 12/20/22 revealed Resident #65 was verbally aggressive and accusatory
toward staff related to her ineffective coping skills.
Review of the Ohio Department Health's Gateway System of SRI tracking #239096 revealed on 09/12/23 at
8:00 A.M. the facility was notified of a physical abuse allegation between Resident #65 and STNA #678.
The facility created an SRI report for physical abuse on 09/12/23 at 2:37 P.M.
Review of Corporate Quality Assurance Nurse #670 statement dated 09/12/23 revealed the Administrator
informed her he received a voicemail that morning (09/12/23) from Resident #65, which was left the
evening after business hours on 09/11/23, in which Resident #65 stated she wanted to talk to someone
about an aide that was rough with her. Interview on 09/12/23 with Resident #65 by Corporate Quality
Assurance Nurse #670 revealed last Thursday night (09/07/23) STNA #678 was rough while providing care,
and the resident felt STNA #678 was intentionally being rough while providing care and was hurting her on
purpose.
Interview on 10/11/24 at 1:12 P.M. with the Administrator confirmed SRI #238096 was not submitted to the
state agency in a timely manner and could not give a reason why it was not submitted to the state agency
within two hours as required.
Review of the facility policy titled Resident Abuse Prevention Practices, revised October 2022, revealed
alleged and suspected, or observed abuse would be thoroughly investigated by the Administrator and the
Director of Nursing or the designee and the alleged and suspected violations would be reported
immediately to the Department of Health for on-line submission.
This deficiency represents non-compliance investigated under Complaint Number OH00158588.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366460
If continuation sheet
Page 2 of 2