F 0565
Honor the resident's right to organize and participate in resident/family groups in the facility.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility policy, Resident Council meeting minutes, and staff interviews, it was determined
the facility failed to consider the views of a resident and act promptly on concerns and recommendations
concerning issues of resident care and life in the facility for three of three months (December 2025, January
2026, and February 2026).Findings include:Review of the facility policy Resident Council dated 5/19/25,
indicated the purpose of the resident council is to provide a forum for discussions of concerns and
suggestions for improvement. All feedback and requests communicated from the resident council to the
facility are addressed in writing to the council.Review of facility provided Resident Council Meeting Minutes
dated 12/2/25, indicated:-Discussion of old/unfinished business: call bells not being answered
timely.-Systemic concerns residents are concerned about the call bell audits. As a group, they feel that the
wait times are too long, agency staff turn off call bells and do not enter rooms for assistance, and agency
staff provide poor care on the weekends (call bells not answered and being on their phones instead of
giving care).-Follow up: this section of the form was blank and failed to provide any follow up to the
residents' concerns.Review of facility provided Resident Council Meeting Minutes dated 1/6/26,
indicated:-Discussion of old/unfinished business: call bells not being answered timely.-The remainder of the
form was blank and failed to provide any follow up to the residents' concerns.Review of facility provided
Resident Council Meeting Minutes dated 2/3/26, indicated:-Discussion of old/unfinished business: No old
business to discuss.-Systemic concerns residents expressed medications not being delivered timely.-Follow
up: this section of the form was blank and failed to provide any follow up to the residents' concerns.During
an interview on 2/23/26, at 3:00 p.m. the Nursing Home Administrator confirmed the facility failed to
consider the views of a resident and act promptly on concerns and recommendations concerning issues of
resident care and life in the facility for three of three months (December 2025, January 2026, and February
2026).28 Pa. Code: 201.18(e)(4) Management28 Pa. Code: 201.29(i) Resident Rights
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395011
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Platinum Ridge Ctr for Rehab & Healing
1050 Broadview Boulevard
Brackenridge, PA 15014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to
make certain that the necessary resident information was communicated to the receiving health care
provider for three of four residents sampled with facility-initiated transfers (Resident R1, R2, and R3), and
failed to notify the resident or resident's representative of the facility bed-hold policy (an agreement for the
facility to hold a bed for an agreed upon rate during a hospitalization) for three of four resident hospital
transfers (Resident R1, R2, and R3).Findings include: Review of facility policy Transfer and Discharge
Information dated 5/19/25, indicated when a resident is transferred or discharged , details of the transfer or
discharge will be documented in the medical record and appropriate information will be communicated to
the receiving health care facility or provider. Review of facility policy Bed Holds and Return dated 5/19/25,
indicated all residents or representatives are provided written information regarding the facility bed hold
policies well in advance of any transfer (in the admission packet) and at the time of transfer. Review of the
clinical record indicated Resident R1 was admitted to the facility on [DATE]. Review of Resident R1's
Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/9/26, indicated diagnoses of
atherosclerotic heart disease (build-up of fats, cholesterol, and other substances in and on the artery
walls), chronic obstructive pulmonary disease (COPD, a group of progressive lung disorders characterized
by increasing breathlessness), and dysphagia (difficult swallowing). Review of the clinical record indicated
Resident R1 was transferred to the hospital on 2/20/26, and remains at the acute care hospital. Review of
Resident R1's clinical record revealed no documented evidence that the facility had communicated specific
information to the receiving health care provider for the residents transferred and expected to return, which
included the resident's care plan goals, advanced directive information, specific instructions for ongoing
care, resident representative information, and all information necessary to meet the resident's specific
needs at the receiving facility. Review of Resident R1's clinical record failed to include documented
evidence that the resident or the resident's representative were provided with written information about the
facility's bed hold policy at the time of the transfer to the hospital on 2/20/26. Review of the clinical record
indicated Resident R2 was admitted to the facility on [DATE]. Review of Resident R2's MDS dated [DATE],
indicated high blood pressure, depression, and muscle weakness. Review of the clinical record indicated
Resident R2 was transferred to the hospital on 1/26/26, and returned to the facility on 1/26/26. Review of
Resident R2's clinical record revealed no documented evidence that the facility had communicated specific
information to the receiving health care provider for the residents transferred and expected to return, which
included the resident's care plan goals, advanced directive information, specific instructions for ongoing
care, resident representative information, and all information necessary to meet the resident's specific
needs at the receiving facility. Review of Resident R2's clinical record failed to include documented
evidence that the resident or the resident's representative were provided with written information about the
facility's bed hold policy at the time of the transfer to the hospital on 1/26/26. Review of the clinical record
indicated Resident R3 was admitted to the facility on [DATE]. Review of Resident R3's MDS dated [DATE],
indicated diagnoses of atrial fibrillation (disease of the heart characterized by irregular and often faster
heartbeat), high blood pressure, and cerebral infarction (necrotic tissue in the brain resulting loss of blood
and oxygen to the brain).Review of the clinical record indicated Resident R3 was transferred to the hospital
on 1/31/26, and returned to facility on 2/1/26. Review of Resident R3's clinical record revealed no
documented evidence
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395011
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Platinum Ridge Ctr for Rehab & Healing
1050 Broadview Boulevard
Brackenridge, PA 15014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
that the facility had communicated specific information to the receiving health care provider for the residents
transferred and expected to return, which included the resident's care plan goals, advanced directive
information, specific instructions for ongoing care, resident representative information, and all information
necessary to meet the resident's specific needs at the receiving facility. Review of Resident R3's clinical
record failed to include documented evidence that the resident or the resident's representative were
provided with written information about the facility's bed hold policy at the time of the transfer to the hospital
on 1/31/26. During an interview on 2/23/24, at 1:53 p.m. the Director of Nursing confirmed that the facility
failed to make certain that the necessary resident information was communicated to the receiving health
care provider for three of four residents sampled with facility-initiated transfers (Resident R1, R2, and R3),
and failed to notify the resident or resident's representative of the facility bed-hold policy for three of four
resident hospital transfers (Resident R1, R2, and R3). 28 Pa. Code: 201.29 (a)(c.3)(2) Resident rights.
Event ID:
Facility ID:
395011
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/23/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Platinum Ridge Ctr for Rehab & Healing
1050 Broadview Boulevard
Brackenridge, PA 15014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record reviews and staff interviews, it was determined that the facility failed to obtain laboratory
results as ordered by the physician and failed to provide evidence that the physician or resident
representative were notified of the results for two of three residents reviewed (Resident R3, and
R4).Findings include: Review of facility policy Laboratory Services and Reporting dated 5/19/25, indicated
the facility is responsible for the timeliness of the services and notifying the ordering physician of laboratory
results that fall outside of the clinical reference range.Review of the facility policy Change in a Resident's
Condition or Status dated 5/19/25, indicated the facility promptly notifies the resident, his or her attending
physician, and the resident representative of changes in the residents' medical/mental condition and/or
status.Review of the admission record indicated Resident R3 was admitted to the facility on [DATE]. Review
of Resident R3's Minimum Data Set (MDS -a periodic assessment of care needs) dated 1/12/26, indicated
diagnoses of stroke (damage to the brain from an interruption of blood supply), hemiplegia (paralysis of one
side of the body), and urinary tract infection.Review of Resident R3's physician order dated 2/18/26,
indicated to acquire a CMP (complete metabolic panel - a blood test that measures various substances in
your blood to assess your overall health. Includes tests for: kidney function, liver function, blood sugar
levels, electrolyte and fluid balance) in the morning for monitoring.There was no documented evidence in
Resident 3's clinical record that staff obtained the results of the bloodwork and there was no documented
evidence that the physician or resident representative were notified of the results.During an interview on
2/23/26, at 11:05 a.m., Licensed Practical Nurse (LPN) Employee E1 indicated, the lab results were not in
the clinical record, and she did not have access to the computer system for the lab results, only the
supervisor has access.Review of the admission record indicated Resident R4 was admitted to the facility
on [DATE]. Review of Resident R4's MDS dated [DATE], indicated diagnoses of anemia (the blood doesn't
have enough healthy red blood cells), heart failure (heart doesn't pump blood as well as it should), and high
blood pressure.Review of Resident R4's physician order dated 2/11/26, indicated to acquire a BMP (basic
metabolic panel - a common blood test measuring eight key substances to assess kidney function, blood
sugar, and electrolyte balance) one time only on 2/12/26.There was no documented evidence in Resident
R4's clinical record that staff obtained the results of the bloodwork and there was no documented evidence
that the physician or resident representative were notified of the results.During an interview on 2/23/26, at
10:30 a.m. with Resident R4's resident representative, it was indicated that Resident R4 had blood work a
few weeks ago and nobody could tell the resident representative what the results were despite multiple
inquiries made.During an interview on 2/23/26, at 11:05 a.m., LPN Employee E1 indicated, the lab results
were not in the clinical record, and she did not have access to the computer system for the lab results, only
the supervisor has access.During an interview on 2/23/26, at 3:00 p.m., the Director of Nursing confirmed
that the facility failed to obtain laboratory results as ordered by the physician and failed to provide evidence
that the physician or resident representative were notified of the results for two of three residents reviewed
(Resident R3, and R4). 28 Pa. Code 211.12(d)(1)(3)(5) Nursing Services.
Event ID:
Facility ID:
395011
If continuation sheet
Page 4 of 4