F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review, observation, and staff interview, it was determined that the facility failed to develop a
comprehensive care plan that addressed individual resident needs as identified in the comprehensive
assessment for one of 24 sampled residents. (Resident 10)
Findings include:
Clinical record review revealed that Resident 10 was admitted to the facility on [DATE], and had diagnoses
that included malnutrition, colitis (inflammation of the colon), and dysphagia (difficulty swallowing). The
Minimum Data Set Care Area Assessment summary dated November 18, 2024, noted that the resident's
dehydration and fluid maintenance and dental care were to be addressed in the care plan. There was no
evidence that interventions to address Resident's 10's dehydration and fluid maintenance or dental care
included in the current care plan.
In an interview on December 5, 2024, at 11:32 a.m., the Director of Nursing confirmed there was no
documented evidence that the care areas were addressed in the care plan.
28 Pa. Code 211.12(d)(1)(5) Nursing services.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395047
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395047
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Pointe Rehabilitation and Healthcare Ctr
400 South Main Street
Doylestown, PA 18901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on policy review, staff interview, and observation, it was determined that the facility failed to properly
store food and maintain sanitary conditions in the dietary department.
Residents Affected - Many
Findings include:
Review of the facility's policy entitled, Labeling and Dating, dated October 29, 2024, revealed that leftovers
were to be labelled with the date that they were prepared and the use-by date. Prepared foods were to be
discarded after seven days.
Review of the facility's policy entitled, Staff Attire, dated October 29, 2024, revealed that all staff with facial
hair were to have it properly restrained.
Observations during the tour of the dietary department on December 3, 2024, at 10:12 a.m., revealed the
following:
In dry storage, there was food and paper debris on the floor under two sets of shelves storing food items.
There was flour on the floor below the bulk container of flour. There were two bulk containers of cereal that
had food debris and/or a dried liquid ring on the lids.
In reach-in freezer #7, there was an accumulation of a frozen liquid on the bottom of the freezer. In reach-in
freezer #6, there was an opened, uncovered box of green beans. There was a layer of food debris along the
inside bottom of the freezer.
In reach-in cooler #5, there was dried white liquid on the floor under the milk storage. In reach-in cooler #4,
there were two opened containers with yogurt that had dripped onto the containers and the shelf below. In
reach-in coolers #3 and #5, there was a layer of food debris along the bottom of the inside of the coolers.
In reach-in cooler #2, there was an opened bag of shredded carrots that was not dated. There was a large
bowl coleslaw labeled use-by November 30 and an opened container of bulk applesauce that was dated
November 22, 2024. There was a container with leftover pancakes stored directly on top of bread that was
not dated. There was a layer of food debris on the bottom of the cooler. In reach-in cooler #1, there was a
large container of cooked green beans that was not dated.
There were two containers and one metal lid on the floor under a storage rack of pans and containers.
Inside the microwave, there were multiple areas of dried food debris.
In an interview on December 3, 2024, at 11:10 a.m., the District Manager of the dietary department (DM 1)
confirmed the previously mentioned foods should have been dated and expired items removed.
Observation during of the lunch meal service tray line on December 4, 2024, from 12:25 p.m. to 12:43 p.m.,
revealed Dietary Employee 1 (DE 1) and Dietary Employee 2 (DE 2) were both observed to have facial hair
of a full beard and mustache that were not covered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395047
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395047
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Pointe Rehabilitation and Healthcare Ctr
400 South Main Street
Doylestown, PA 18901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
In an interview on December 4, 2024, at 12:50 p.m., the DM 1 confirmed that DE 1 and DE 2 should have
been wearing beard guards during meal tray line.
28 Pa. Code 201.14(a) Responsibility of licensee.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395047
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395047
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heritage Pointe Rehabilitation and Healthcare Ctr
400 South Main Street
Doylestown, PA 18901
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Potential for
minimal harm
Based on observation, it was determined that the facility failed to dispose of trash and refuse properly.
Findings include:
Residents Affected - Many
Observation of the trash compactor area on December 3, 2024, at 10:30 a.m., revealed various items on
the ground next to the trash compactor, including a full bag containing three used briefs, used gloves, used
gauze, and several pieces of crushed plastic items. There was a plastic bag containing garbage items that
was sticking out from below the trash compactor.
28 Pa Code 201.18(b)(3) Management.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395047
If continuation sheet
Page 4 of 4