F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a
review of clinical records, hospital records, facility documents, and staff interviews, it was determined the
facility failed to monitor residents and provide care and services during elevated temperatures in resident
care areas, resulting in actual harm as evidenced by hyperthermia and respiratory distress for one of eight
residents reviewed (Resident 1).
Residents Affected - Few
Findings include:
Hyperthermia is defined as a medical condition characterized by an abnormally high body temperature.
Respiratory distress is defined as a condition where a person has difficulty breathing, characterized by
increased effort or difficulty taking in enough oxygen.
Review of facility provided documentation, dated June 23, 2025, revealed at midnight the rooftop HVAC
(Heating, Ventilation, Air Conditioning) unit on the building had a bad compressor and condensing coil. The
rooftop HVAC unit was not able to be provided sufficient air conditioning to the common areas, especially
on M4 ([NAME] unit 4) and M3 units.
Further review of facility documentation revealed, On 6/23/2025, the facility rented 13 one-ton portable air
conditioning .to be installed on the unit hallways and dining rooms. The units arrived around 0800 [8:00
AM]. The nursing team assessed residents for symptoms of heat exhaustion. Residents were offered extra
fluids. Residents in areas where temperatures were high were moved to another room on the South
building. The maintenance team took random temperatures on the unit. The temperature ranges from 82-85
[degrees Fahrenheit (F)]. In the late afternoon, the temperature on M4 and M3 dining rooms rose to 90
degrees.
On 6/23/25, clinical services was notified that temperatures were rising on [NAME] units 3 and 4.
Temperatures completed for all rooms and common areas. Extra fluids and popsicles were distributed to the
residents on M 3 and 4. Vital signs were obtained on M4, and residents assessed. Residents affected by
the temperatures were moved to other units.
Review of Resident 1's physician's orders revealed diagnoses that included Alzheimer's disease
(progressive disease that destroys memory and other important mental functions), traumatic brain injury,
vascular dementia with behaviors, and Epilepsy (disorder in which nerve cell activity in the brain is
disturbed, causing seizures).
Review of Resident 1's progress note titled Late Entry, dated June 23, 2025, at 10:54 PM, read
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
395074
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395074
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spring Creek Rehabilitation and Nursing Center
1205 South 28th Street
Harrisburg, PA 17111
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
Nursing Note Late Entry: Resident Alert and Oriented assessment completed, no s/s of acute distressed
noted. Resident encouraged to continue to stay hydrated. The Late Entry progress note was created on
June 25, 2025, at 10:56 AM.
Review of Resident 1's progress note titled Late Entry, dated June 23, 2025, at 11:12 PM, read, Late Entry:
Note Text: Evaluation of resident completed. Resident shows no s/s of pain or distress. [He/She] denies
needs or concerns at this time. The Late Entry progress note was created on June 25, 2025, at 11:19 AM.
Review of Resident 1's progress notes revealed a Late Entry dated June 24, 2025, at 8:19 PM, that read
Late Entry: Note Text: Resident offered room change; however, resident declined room change at this time.
Resident shows no s/s of discomfort or distress and verbalizes understanding to contact staff for any needs
or concerns. The Late Entry progress note was created on June 25, 2025, at 11:20 AM.
Review of Resident 1's progress note on June 24, 2025, at 6:00 PM, revealed a new order for
Acetaminophen (Tylenol) 650 mg by mouth every six hours as needed for Elevated Temperature.
A progress note on June 24, 2025, at 7:58 PM, nursing documented Prior to Writer's arrival resident was
assisted from [his/her] room, then placed into [his/her] wheelchair and provided a different location X2 and
encouraged fluids. After much encouragement. Resident was found back in [his/her] in bed. Upon entering
resident's room, call light was not on. Room temperature 87 F (Fahrenheit), personal fan oscillating nearby
resident.
A progress note date June 24, 2025, at 8:00 PM, revealed the charge nurse documented Writer was alerted
by assigned nurse that resident was under respiratory distress. Writer assessed; Resident had medium
sized emesis. Increased temperature (Tylenol was administered). Skin warm and intact. Resident is
lethargic, Resident has shortness of breath, lung sounds clear, and no cough present, pulse oxygen 90% at
room air. Unable to follow simple commands, increased restlessness (reaching into the air and involuntary
extremity movements), and no verbal responses. Vital signs as noted in PCC [Point Click Caredocumentation system]. Writer obtained a verbal order from [Certified Registered Nurse Practitioner] to
send to hospital for eval (evaluation) and treat.
An additional progress note on June 24, 2025, at 8:25 PM, read Resident ask to me get out bed and this
write put on [his/her] chair, room so hot. Resident stayed on [his/her] wheelchair about 15 minutes and put
[himself/herself] in bed. I get up again to stay in hallway because room too hot and after a while [he/she] put
[himself/herself] again in bed. I put my persona fan in [his/her] room and take [his/her] temp (temperature),
and it was 103.3 and I put ice pack and administered Tylenol 650 mg, and it was effective and with normal
range. Then resident mental status was changed and vomit twice and [his/her] temp went up again about
103.4. I call supervisor for further action to be taken. I was with resident all times until the EMS [Emergency
Medical Services] arrived because resident was at risk of fall.
Additional review of Resident 1's clinical record failed to reveal assessments specific to the risk of
hyperthermia or documentation of Resident 1's vital signs, including temperature, pulse (heart rate),
respiratory rate, blood pressure and oxygen saturation when the facility was aware of the elevated
temperatures.
Review of Resident 1's hospital emergency department admission documentation revealed, per EMTs
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395074
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395074
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spring Creek Rehabilitation and Nursing Center
1205 South 28th Street
Harrisburg, PA 17111
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
[Emergency Medical Technicians] patient is coming from [facility] where [he/she] was found to be altered for
the past 2 hours. [He/She] is in acute respiratory distress on arrival. Patient is critically ill. Unable to provide
a history. Patient is very ill appearing. [He/She] is extremely hot to the touch. Even the urine in [his/her]
Foley bag that we inserted on arrival feels very warm to the touch.
Residents Affected - Few
Also, Patient was critically ill on arrival. [He/she] is blood pressure was 80/34 [normal is 120/80] with a
temperature of 107.1 Fahrenheit. [He/She] was clearly in acute respiratory distress.
During Resident 1's assessment in the emergency department, Resident 1 was intubated (medical
procedure where a tube is inserted into the body, most commonly through the mouth or nose and into the
trachea [windpipe] to maintain an open airway. This is often done to assist breathing, deliver medication, or
provide anesthesia. The tube can be connected to a ventilator to help the patient breathe, especially in
cases of respiratory failure or during surgery). Resident 1 was subsequently admitted to the Intensive Care
Unit (ICU).
Review of the emergency department's clinical impressions dated June 25, 2025, at 12:24 AM, revealed
the following diagnoses to include Hyperthermia and Acute respiratory failure.
According to additional hospital record review, staff consulted with Resident 1's court-appointed guardian,
and The decision was made to transition the patient to comfort care with compassionate extubation
(removing an endotracheal tube (ETT), which is the last step in liberating a patient from the mechanical
ventilator. Comfort measures orders (actions taken to alleviate pain, suffering, and discomfort in a person
who is seriously ill or nearing the end of their life. These measures focus on providing physical, emotional,
and spiritual support to ensure a peaceful and dignified passing) were placed after discussing with the
whole team.
Interviews conducted with the Nursing Home Administrator (NHA) on June 26, 2025, at approximately
10:00 AM, revealed the facility to be experiencing a breakdown of its heating and cooling system.
Review of Resident 1's progress notes for June 2025 revealed no evidence of a decline in Resident 1's
clinical status, including any abnormal vital signs or respiratory distress prior to the elevated temperatures.
Vital signs documented during an assessment on June 17, 2025, revealed vital signs as follows:
Temperature: 97.9 °F, Blood Pressure: 128/67, Pulse: 68 bpm, O2 Saturation: 97 and Respiratory
Rate: 18 Breaths/min.
An interview with the Director of Nursing on June 26, 2025, at 2:00 PM, revealed that staff were instructed
to document late entries in the clinical record to capture all assistance provided to the residents during the
emergent situation regarding the hot temperatures in the building. The interview also revealed the
possibility Resident 1 was already ill and the elevated building temperatures did not help his/her current
condition.
Interview conducted with the NHA on July 7, 2025, at 1:42 PM, provided no additional information related to
Resident 1's hospitalization and status.
The facility was unable to provide documentation of vital signs for Resident 1 when the faciity noted the
elevated temperature on the nursing unit. The progress notes entered for Resident 1 prior to the change in
condition were entered after the Resident was sent to the hospital.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395074
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395074
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Spring Creek Rehabilitation and Nursing Center
1205 South 28th Street
Harrisburg, PA 17111
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
There was no evidence that the facility monitored and assessed Resident 1 for hyperthermia after
becoming aware of the elevated temperatures on the nursing unit. The facility failed to provide care and
services in accordance with professional standards, resulting in a significant decline in Resident 1's health
status, as evidenced by hyperthermia and acute respiratory failure, leading to emergency treatment,
hospitalization admission, and subsequent comfort care.
28 Pa. Code 201.18 (b) (1) Management
28 Pa. Code 211.12 (d) (1) (3) (5) Nursing Services
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395074
If continuation sheet
Page 4 of 4