F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical record review and staff interview, it was determined that the facility failed to develop or implement a
comprehensive care plan and/or interventions that addressed individual resident needs as identified in the
comprehensive assessment for three of 27 sampled residents. (Resident's 15, 17, 21)
Findings include:
Clinical record review revealed that Resident 15 had diagnoses that included malignant neoplasm of
prostate and Alzheimer's disease. Review of the current care plan revealed Resident 15 was at risk for skin
breakdown with an intervention for staff to apply Geri-Sleeves (sleeves to protect skin from damage caused
by friction and shearing) to bilateral arms in the morning and remove during provision of care. Multiple
observations on November 12, 13, and 14, 2024, between 9:30 a.m. and 1:45 p.m., revealed Resident 15
sitting in a wheelchair, in the day room, shirt sleeves pushed up, and Geri-Sleeves not applied.
Clinical record review revealed that Resident 17 was admitted to the facility on [DATE], and had diagnoses
that included Parkinson's disease, multiple sclerosis, and metabolic encephalopathy. The Minimum Data
Set (MDS) Care Area Assessment (CAA) summary dated October 10, 2024, noted that the resident's
activities, dehydration/fluid maintenance, nutritional status, pain, pressure ulcer/injury, and psychosocial
well-being were to be addressed in the care plan. There was no evidence that interventions to address
Resident 17's activities, dehydration/fluid maintenance, nutritional status, pain, pressure ulcer/injury, and
psychosocial well-being were included in the current care plan.
Clinical record review revealed that Resident 21 had diagnoses that included polyneuropathy and muscle
weakness. Review of the current care plan revealed Resident 21 demonstrated loss of range of motion in
bilateral lower extremities and was at risk for functional deterioration with an intervention for restorative
range of motion. There was no evidence that interventions were developed or implemented to address
Resident's 21's risk for functional deterioration.
In an interview on November 15, 2024, at 9:40 a.m., the Director of Nursing confirmed there was no
documented evidence that the care areas were addressed in the residents' current care plans.
CFR 483.21(b)(1) Comprehensive Care Plans
Previously cited 12/7/23
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
395138
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mifflin Center
500 East Philadelphia Avenue
Shillington, PA 19607
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on facility documentation, resident interview, results of a test tray, and staff interview, it was
determined that the facility failed to provide food that was palatable and at an appetizing temperature in the
main dining room.
Residents Affected - Few
Findings include:
Review of the facility policy entitled, Dining Service Operations: Test Trays, last reviewed April 8, 2024,
revealed that food would be palatable, attractive, and served at a safe and appetizing temperature.
Review of Dining Council Minutes from September 30, 2024, and October 6 and 14, 2024, revealed that
residents had stated that their food gets served cold and was not palatable. In a group interview on
November 13, 2024, at 10:30 a.m., Residents 54 and 62 reported that food served in the main dining room
was often served cold and not palatable.
Results of a test tray audit conducted on November 13, 2024, at 11:33 a.m., after the last resident meal tray
was served in the main dining room from the main kitchen, revealed a smothered chicken breast was
served at a temperature of 110.0 degrees Fahrenheit, mashed potatoes at 115.1 degrees Fahrenheit, and
ravioli pasta at 124.0 degrees Fahrenheit. All food items were cool to taste. In an interview during this
observation period, the Dietary Director stated that the hot food should have achieved a temperature of 135
degrees Fahrenheit or higher.
28 Pa. Code 201.14(a) Responsibility of licensee.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395138
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mifflin Center
500 East Philadelphia Avenue
Shillington, PA 19607
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on policy review and observation, it was determined that the facility failed to properly serve food and
maintain sanitary conditions in the main kitchen.
Residents Affected - Many
Findings include:
Review of the facility policy entitled, Food: Preparation, last reviewed April 8, 2024, revealed that all staff
were to practice proper hand hygiene and glove use. Dining Services staff were responsible for food
preparation procedures and using serving utensils appropriately to prevent cross contamination.
Observation of the tray line service on November 13, 2024, at 11:00 a.m., revealed the following:
Dietary Employee 1 (DE 1) was wearing gloves and operating the tray line. DE 1 grabbed a smothered
chicken breast without a serving utensil. DE 1 then walked away from the tray line to open a bag of hot dog
buns, she then opened and closed a drawer of utensils, and wiped food substance off her apron without
changing gloves or performing hand hygiene between each task. DE 1 then placed a small metal container
of food from the steam table directly top of the cooked meat.
CFR 483.60(i) Food Safety Requirement
Previously cited 12/7/23
28 Pa. Code 201.14(a) Responsibility of licensee.
28 Pa. Code 201.18(e)(2.1) Management.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395138
If continuation sheet
Page 3 of 3