F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of facility policy, observations, and resident and staff interviews, it was determined that the
facility failed to ensure that the call bell system was adequately working for one of four nursing units (West
Hall Nursing Unit).
Residents Affected - Some
Findings include:
Review of the facility policy entitled, Call Light Response with a revision date of 11/1/24 , revealed that a
call bell or alternative device will be placed within the reach of each resident while in their room, toilet or
bathing area. The resident will be instructed in the use of the call bell or alternative device. Staff will
respond to the call bell in a timely manner. Staff will be alert to signals that the call bell is on by the
following:
Flashing light on intercom
Beeping of intercom
Lighted call signal over the resident's door
Sounding of tap bell
Observation of the [NAME] Hall Nursing Unit, revealed the call bell system in the corridors did not illuminate
when resident call bells in their rooms had been activated.
Upon review of maintenance records, it was confirmed that the call bell system on the [NAME] Hall Nursing
Unit had not been functioning since 4/22/25, and a temporary call bell system was installed on 4/29/25. A
price quote for a new call bell system was obtained but was not completed.
Upon observation of the temporary call bell system on the [NAME] Hall Nursing Unit, it was confirmed that
residents can call, but no visible overhead light system illuminates. Requests by residents go to a screen
located in center hall at the time of call. It was observed that if another resident uses their call bell before
staff becomes aware, the previous resident's call is not visible and there is no way to review previous calls
and those calls get missed.
During interviews with residents at the time and date of the investigation revealed the following:
Resident R1 stated that there are long wait times always, on all shifts; you will wait hours to get assistance
sometimes; the system does not have a light system over the door and employees don't know you call; wait
times have been worse since the original system stopped working.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
395197
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
395197
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kadima Rehabilitation & Nursing at New Wilmington
520 New Castle Street
New Wilmington, PA 16142
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
Resident R2 stated that there are consistent wait times of one to two hours for assistance after you call for
help on all shifts; it is concerning.
Resident R3 stated that assistance is always slow after you call for help on all shifts; you will wait over one
hour sometimes.
Residents Affected - Some
Resident R4 stated that there are always long wait times after you call on the call bell for help or needs;
thirty to sixty minute wait times are not uncommon and it upsets him/her.
Resident R5 stated that there are always 30 minute wait times or longer and sometimes employees don't
know there was a call; Resident R5 also stated I wait too long to go to the bathroom when I call, so I just
get up by myself if I cannot wait.
Resident R6 stated that there are constantly long wait times when he/she calls for help of over 30 minutes
and staff doen't know the call system was used.
During an interview on 6/10/25, at approximately 1:00 p.m. the Nursing Home Administrator confirmed that
the central call bell system on the [NAME] Hall Nursing Unit was not fully functioning to provide visual
communication of which room the call bell activation was coming from.
28 Pa. Code 201.14 (a) Responsibility of licensee
28 Pa. Code 201.18 (b)(1) Management
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
395197
If continuation sheet
Page 2 of 2